Category: Retailing
Retailing market research reports by IDC
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The Shoptalk Bridge for Retail Technology 2024
The Shoptalk Bridge for Retail Technology 2024 This IDC Market Note discusses the Shoptalk 2024 event held in Mandalay Bay, Las Vegas, and the key takeaways from the event. The primary Shoptalk event each year drives tens of thousands of retailers, vendors, and adjacent professionals to a specific l ... Read More
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Expanding Marketing Promotions Across the "4-O Matrix"
Expanding Marketing Promotions Across the "4-O Matrix" This IDC Market Perspective discusses the necessity for marketers, especially in the B2B and SMB sectors, to evolve beyond traditional email-centric strategies by adopting the 4-O marketing matrix. While the traditional 4 Ps of marketing have lo ... Read More
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IDC PeerScape: Peer Insights to Adopt Experience-Orchestrated Applications
IDC PeerScape: Peer Insights to Adopt Experience-Orchestrated Applications This IDC PeerScape describes three practices to help organizations address these challenges, accelerating adoption and improving value realization for X-O applications."X-O applications can deliver a seamless experience, even ... Read More
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Gender Parity, AI, and Empathetic Commerce: VTEX DAY 2024
Gender Parity, AI, and Empathetic Commerce: VTEX DAY 2024 This IDC Market Note discusses highlights of VTEX DAY 2024.VTEX DAY 2024 served as a springboard for a critical discussion — the future of leadership in a rapidly evolving tech landscape. While the event showcased advancements in AI and omni- ... Read More
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NRF 2024 Big Show: Top 5 Retail Supply Chain Takeaways
NRF 2024 Big Show: Top 5 Retail Supply Chain Takeaways This IDC Perspective distills five key supply chain takeaways from the NRF 2024 Big Show, reflecting the retail industry's current priorities and innovations. These focus on:ReturnsProduct life-cycle managementTracking and tracingVisibility acro ... Read More
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ETP Group Launches ETP Unify to Expand the Potential of Retail Enterprises with Its Unified Commerce Platform
ETP Group Launches ETP Unify to Expand the Potential of Retail Enterprises with Its Unified Commerce Platform This IDC Market Note discusses the launch of ETP Unify, a unified commerce platform for retailers, which combines retail and ecommerce capabilities. It highlights the challenges faced by ret ... Read More
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IDC Perspective: NRF's Big Show 2024 Confirms Continued Investments in Stores to Inspire and Fulfill Consumer Needs
IDC Perspective: NRF's Big Show 2024 Confirms Continued Investments in Stores to Inspire and Fulfill Consumer Needs This IDC Perspective discusses the key trends and advancements in retail technology identified at NRF's Big Show 2024. It highlights the increasing approachability of store digitizatio ... Read More
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IDC PeerScape: Practices for Real-Time Tracking and Traceability in Business-To-Business Supply Chains
IDC PeerScape: Practices for Real-Time Tracking and Traceability in Business-To-Business Supply Chains This IDC PeerScape examines the role of Internet of Things (IoT) and real-time tracking technologies in refining supply chain management (SCM), highlighting their application from intralogistics to ... Read More
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Operations Priorities in Transportation and Logistics
Operations Priorities in Transportation and Logistics This IDC Market Perspective examines operations priorities in the transportation and logistics industry. "Although not new, the importance of operational efficiency in transportation and logistics may be at an all-time high, driven by inflationar ... Read More
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Retail Digital Infrastructure, Security, and Loss Prevention: Hot Topics and Tech Trends from NRF 2024
Retail Digital Infrastructure, Security, and Loss Prevention: Hot Topics and Tech Trends from NRF 2024 This IDC Perspective highlights the key takeaways from the National Retail Federation (NRF) Big Show 2024 focused on the strategic importance of modernized digital infrastructure technologies in ov ... Read More
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Planning Smartness: AI in Retail Scenario Planning
Planning Smartness: AI in Retail Scenario Planning This IDC Perspective discusses the importance and benefits of "what-if" scenario planning in retail with the integration of artificial intelligence (AI)."The value of scenario planning challenges existing models and the status quo. In retail, AI all ... Read More
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IDC PeerScape: Practices to Optimize Inventory Across Omni-Channel Retail
IDC PeerScape: Practices to Optimize Inventory Across Omni-Channel Retail This IDC PeerScape is one of a two-part series that aims to home in on specific practices retailers can enable through improved processes and technology to improve customer experience, profitability, and sustainability outcom ... Read More
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Digital Payments in Retail: Streamlining the Omni-Channel Customer Journey
Digital Payments in Retail: Streamlining the Omni-Channel Customer Journey This IDC Perspective explores the transformative impact of digital payment methods on the retail landscape, delving into the widespread adoption of existing and emerging technologies, their implications for consumer behavior, ... Read More
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Retail Is a Tech Lighthouse: Views from NRF 2024
Retail Is a Tech Lighthouse: Views from NRF 2024 This IDC Perspective discusses the National Retail Federation's (NRF's) Big Show and Expo 2024, emphasizing the significant role of technology in digitizing and automating retail business to keep pace with consumers' omni-channel shopping needs. The N ... Read More
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POS and Payments: Hot Topics and Tech Trends from NRF 2024
POS and Payments: Hot Topics and Tech Trends from NRF 2024 This IDC Perspective highlights the key takeaways from the National Retail Federation (NRF) 2024: Retail's Big Show focused on the strategic importance of new point-of-sale (POS) and payment offerings in enhancing omni-channel customer exper ... Read More
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Back to the Future: The B2C Digital Commerce Platform Renaissance
Back to the Future: The B2C Digital Commerce Platform Renaissance This IDC Perspective delves into the dynamic evolution of digital commerce, highlighting the transition from monolithic platforms to today's highly extensible, modular SaaS solutions. The discussion underscores the significance of se ... Read More
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A Review of EMEA Telecom Customer Experience Platforms
A Review of EMEA Telecom Customer Experience Platforms This IDC Market Perspective provides an in-depth analysis of the telecom customer experience platform, focusing on the industry's efforts to improve customer service amid revenue stagnation and technological disruption. It highlights the role of ... Read More
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IDC PeerScape: Practices to Optimize Omni-Channel Order Orchestration and Fulfillment
IDC PeerScape: Practices to Optimize Omni-Channel Order Orchestration and Fulfillment This IDC PeerScape is part 2 of a two-part series that aims to home in on specific practices that retailers can enable through improved processes and technology to improve customer experience, profitability, and su ... Read More
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Top Trends in Managed Edge and Content Delivery Services in 2024
Top Trends in Managed Edge and Content Delivery Services in 2024 This IDC Perspective anticipates key trends in the managed edge and content delivery services market in 2024. These include the acceleration of network as a service (NaaS) productization, CDN providers pivoting to edge cloud delivery, ... Read More
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Digital Commerce Trends: NRF Buzzword Bingo 2024
Digital Commerce Trends: NRF Buzzword Bingo 2024 This IDC Market Perspective offers a detailed analysis of the language used in the public displays of booth vendors at the National Retailers Federation conference held from January 13 to 16, 2024, in New York City. This analysis will provide insight ... Read More
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IDC Perspective: Unveiling GenAI Value Streams in Insurance
IDC Perspective: Unveiling GenAI Value Streams in Insurance This IDC Perspective examines the challenges the insurance industry faces in incorporating generative AI (GenAI) as it navigates between potential benefits and regulatory hurdles. Despite some insurers cautiously adopting GenAI, ongoing obs ... Read More
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Siemens, Salesforce Partnership to Drive Customer-Centric Servitization in Manufacturing
Siemens, Salesforce Partnership to Drive Customer-Centric Servitization in Manufacturing This IDC Market Note discusses the recently announced partnership between Siemens and Salesforce to integrate functionalities of their respective product life-cycle management (PLM) and customer relationship man ... Read More
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How Key Manufacturing Trends are Shaping Digital Commerce and CX Priorities in 2024 and Beyond
How Key Manufacturing Trends are Shaping Digital Commerce and CX Priorities in 2024 and Beyond This IDC Perspective analyzes how key transformative trends in manufacturing are shaping digital commerce and customer experience (CX) priorities. "In a rapidly changing market driven by technological adva ... Read More
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The Future of Connectedness in Retail: Aligning IoT and Connectivity Investment to Top Business Outcomes
The Future of Connectedness in Retail: Aligning IoT and Connectivity Investment to Top Business Outcomes This IDC Perspective takes a look at how the connectivity and implementation of IoT solutions is accelerating business outcomes for the retail industry and accelerating investment in faster, more ... Read More
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Key Technologies Supporting Changes in Stores to Support Evolving Customer Expectations in Asia/Pacific
Key Technologies Supporting Changes in Stores to Support Evolving Customer Expectations in Asia/Pacific This IDC Perspective aims to identify the essential technologies that enable stores to keep up with evolving customer expectations. It showcases examples, advantages, and challenges related to the ... Read More
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