E-Commerce & Online Retailing market research reports by IDC

• Fastlane by PayPal: Empowering Developers and Transforming Payment Integration

  Nov 12, 2024  |  Published by: IDC  |  USD 2,500

  Fastlane by PayPal: Empowering Developers and Transforming Payment Integration This IDC Market Note discusses Fastlane by PayPal — launched on August 6 — that accelerates the guest checkout experience by reusing payment data to expedite transactions, leading to faster checkouts and increased convers ... Read More

• IDC PeerScape: Retail Practices for Implementing Loyalty Applications

  Oct 23, 2024  |  Published by: IDC  |  USD 7,500

  IDC PeerScape: Retail Practices for Implementing Loyalty Applications Loyalty is a key differentiator for customer retention. It turns the value of convenience into a test for customer satisfaction and enables for consent-based trusted relationships with customers, said Ornella Urso, research direct ... Read More

• Worldwide Digital Commerce Platform Forecast, 2024–2028: Bots for Everyone at the End of eCommerce Democratization

  Oct 23, 2024  |  Published by: IDC  |  USD 7,500

  Worldwide Digital Commerce Platform Forecast, 2024–2028: Bots for Everyone at the End of eCommerce Democratization This IDC study presents a five-year forecast for the worldwide digital commerce platform market.Trust is the glue of society and essential for commerce. Without it, both social interact ... Read More

• Worldwide Order Management and Orchestration Applications Forecast, 2024–2028: Slow Growth for Specialists in the Era of Platform Consolidation

  Oct 17, 2024  |  Published by: IDC  |  USD 7,500

  Worldwide Order Management and Orchestration Applications Forecast, 2024–2028: Slow Growth for Specialists in the Era of Platform Consolidation This IDC study provides a five-year forecast for the worldwide order management and orchestration applications market."Order management continues to be an e ... Read More

• Worldwide Order Management and Orchestration Applications Market Shares, 2023: The Dawn of AI-Optimized Customer-Centric Order Experiences with a Sustainable Edge

  Sep 30, 2024  |  Published by: IDC  |  USD 7,500

  Worldwide Order Management and Orchestration Applications Market Shares, 2023: The Dawn of AI-Optimized Customer-Centric Order Experiences with a Sustainable Edge This IDC study provides the worldwide market shares for the worldwide order management and orchestration applications market for 2023, va ... Read More

• Worldwide Digital Commerce Applications Market Shares, 2023: The Year Omni-Channel Commerce Came Roaring Back

  Sep 30, 2024  |  Published by: IDC  |  USD 7,500

  Worldwide Digital Commerce Applications Market Shares, 2023: The Year Omni-Channel Commerce Came Roaring Back This IDC study provides the worldwide market shares for the worldwide digital commerce applications market for 2023."The 2023 digital commerce market marked a definitive shift toward omni-ch ... Read More

• Beyond Grocery Retail: Amazon's Just Walk Out Technology Expands to New Segments

  Sep 17, 2024  |  Published by: IDC  |  USD 1,500

  Beyond Grocery Retail: Amazon's Just Walk Out Technology Expands to New Segments This IDC Market Note explores the expansion and application of Just Walk Out technology beyond grocery stores to high-footfall venues like stadiums and semi-captive environments such as hospitals, highlighting its effic ... Read More

• Retail Reinvention in the Age of AI Everywhere: From Omni-Channel to Future-Forward, Autonomous, and Resilient

  Sep 16, 2024  |  Published by: IDC  |  USD 7,500

  Retail Reinvention in the Age of AI Everywhere: From Omni-Channel to Future-Forward, Autonomous, and Resilient This IDC Perspective documents the journey retailers have made from omni-channel beginning in 2009 through digital transformation, AI, and mobile everywhere to the current pivot to AI/gen ... Read More

• Benetton Group's Journey Toward a Holistic Approach to Customer Experience

  Aug 08, 2024  |  Published by: IDC  |  USD 7,500

  Benetton Group's Journey Toward a Holistic Approach to Customer Experience This IDC Perspective delves into Benetton Group's transformative journey in customer experience, highlighting its shift toward an omni-channel, seamless interaction model for customers and employees through POS technology har ... Read More

• Industry Alliances and Tech Innovations: Highlights From Shoptalk Europe 2024

  Jul 25, 2024  |  Published by: IDC  |  USD 7,500

  Industry Alliances and Tech Innovations: Highlights From Shoptalk Europe 2024 This IDC Perspective provides IDC Retail Insights' key takeaways from Shoptalk Europe 2024, held in Barcelona, which gathered over 10,000 retail professionals to explore the future of retail. The event emphasized the criti ... Read More

• Mission Critical: Securing Omni-Channel Retail from Supply Chain to Cyberspace and Everything in Between

  Jul 18, 2024  |  Published by: IDC  |  USD 7,500

  Mission Critical: Securing Omni-Channel Retail from Supply Chain to Cyberspace and Everything in Between This IDC Perspective discusses the NRF Protect 2024 conference held in June, which highlighted escalating retail security threats from growing loss and fraud threats to supply chain vulnerabiliti ... Read More

• IDC PlanScape: Hyper-Personalized Loyalty in Hospitality and Travel

  Jun 27, 2024  |  Published by: IDC  |  USD 7,500

  IDC PlanScape: Hyper-Personalized Loyalty in Hospitality and Travel This IDC PlanScape addresses how loyalty solutions must hinge upon hyper-personalization, leveraging omni-channel strategies along with guest data platforms, real-time analytics, and AI to ensure that every opportunity for guest en ... Read More

• SugarCRM Expands Revenue Intelligence Capabilities With sales-i Acquisition

  Jun 24, 2024  |  Published by: IDC  |  USD 2,500

  SugarCRM Expands Revenue Intelligence Capabilities With sales-i Acquisition This IDC Market Note analyzes SugarCRM's recent acquisition of sales-i. The acquisition focuses on integrating AI-enabled sales intelligence with sales automation, aimed at enabling manufacturers to capitalize on new revenue ... Read More

• The Shoptalk Bridge for Retail Technology 2024

  Jun 20, 2024  |  Published by: IDC  |  USD 2,500

  The Shoptalk Bridge for Retail Technology 2024 This IDC Market Note discusses the Shoptalk 2024 event held in Mandalay Bay, Las Vegas, and the key takeaways from the event. The primary Shoptalk event each year drives tens of thousands of retailers, vendors, and adjacent professionals to a specific l ... Read More

• Expanding Marketing Promotions Across the "4-O Matrix"

  Jun 18, 2024  |  Published by: IDC  |  USD 7,500

  Expanding Marketing Promotions Across the "4-O Matrix" This IDC Market Perspective discusses the necessity for marketers, especially in the B2B and SMB sectors, to evolve beyond traditional email-centric strategies by adopting the 4-O marketing matrix. While the traditional 4 Ps of marketing have lo ... Read More

• IDC PeerScape: Peer Insights to Adopt Experience-Orchestrated Applications

  Jun 06, 2024  |  Published by: IDC  |  USD 7,500

  IDC PeerScape: Peer Insights to Adopt Experience-Orchestrated Applications This IDC PeerScape describes three practices to help organizations address these challenges, accelerating adoption and improving value realization for X-O applications."X-O applications can deliver a seamless experience, even ... Read More

• Gender Parity, AI, and Empathetic Commerce: VTEX DAY 2024

  May 15, 2024  |  Published by: IDC  |  USD 2,500

  Gender Parity, AI, and Empathetic Commerce: VTEX DAY 2024 This IDC Market Note discusses highlights of VTEX DAY 2024.VTEX DAY 2024 served as a springboard for a critical discussion — the future of leadership in a rapidly evolving tech landscape. While the event showcased advancements in AI and omni- ... Read More

• ETP Group Launches ETP Unify to Expand the Potential of Retail Enterprises with Its Unified Commerce Platform

  Apr 01, 2024  |  Published by: IDC  |  USD 2,500

  ETP Group Launches ETP Unify to Expand the Potential of Retail Enterprises with Its Unified Commerce Platform This IDC Market Note discusses the launch of ETP Unify, a unified commerce platform for retailers, which combines retail and ecommerce capabilities. It highlights the challenges faced by ret ... Read More

• IDC Perspective: NRF's Big Show 2024 Confirms Continued Investments in Stores to Inspire and Fulfill Consumer Needs

  Mar 29, 2024  |  Published by: IDC  |  USD 7,500

  IDC Perspective: NRF's Big Show 2024 Confirms Continued Investments in Stores to Inspire and Fulfill Consumer Needs This IDC Perspective discusses the key trends and advancements in retail technology identified at NRF's Big Show 2024. It highlights the increasing approachability of store digitizatio ... Read More

• IDC PeerScape: Practices for Real-Time Tracking and Traceability in Business-To-Business Supply Chains

  Mar 29, 2024  |  Published by: IDC  |  USD 7,500

  IDC PeerScape: Practices for Real-Time Tracking and Traceability in Business-To-Business Supply Chains This IDC PeerScape examines the role of Internet of Things (IoT) and real-time tracking technologies in refining supply chain management (SCM), highlighting their application from intralogistics to ... Read More

• Operations Priorities in Transportation and Logistics

  Mar 27, 2024  |  Published by: IDC  |  USD 4,500

  Operations Priorities in Transportation and Logistics This IDC Market Perspective examines operations priorities in the transportation and logistics industry. "Although not new, the importance of operational efficiency in transportation and logistics may be at an all-time high, driven by inflationar ... Read More

• Planning Smartness: AI in Retail Scenario Planning

  Mar 14, 2024  |  Published by: IDC  |  USD 7,500

  Planning Smartness: AI in Retail Scenario Planning This IDC Perspective discusses the importance and benefits of "what-if" scenario planning in retail with the integration of artificial intelligence (AI)."The value of scenario planning challenges existing models and the status quo. In retail, AI all ... Read More

• IDC PeerScape: Practices to Optimize Inventory Across Omni-Channel Retail

  Mar 13, 2024  |  Published by: IDC  |  USD 7,500

  IDC PeerScape: Practices to Optimize Inventory Across Omni-Channel Retail This IDC PeerScape is one of a two-part series that aims to home in on specific practices retailers can enable through improved processes and technology to improve customer experience, profitability, and sustainability outcom ... Read More

• POS and Payments: Hot Topics and Tech Trends from NRF 2024

  Mar 13, 2024  |  Published by: IDC  |  USD 7,500

  POS and Payments: Hot Topics and Tech Trends from NRF 2024 This IDC Perspective highlights the key takeaways from the National Retail Federation (NRF) 2024: Retail's Big Show focused on the strategic importance of new point-of-sale (POS) and payment offerings in enhancing omni-channel customer exper ... Read More

• Back to the Future: The B2C Digital Commerce Platform Renaissance

  Mar 13, 2024  |  Published by: IDC  |  USD 7,500

  Back to the Future: The B2C Digital Commerce Platform Renaissance This IDC Perspective delves into the dynamic evolution of digital commerce, highlighting the transition from monolithic platforms to today's highly extensible, modular SaaS solutions. The discussion underscores the significance of se ... Read More

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