Category: Service Industries
Service Industries market research reports by IDC
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CIO Guidance: Building a FinOps Team
CIO Guidance: Building a FinOps Team This IDC Perspective focuses on the value of investing in the management practice called FinOps, examining not just these issues surrounding cloud spend but also creating a FinOps governance culture that will optimize cloud value across the enterprise. The unique ... Read More
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The Future of Industries in Latin America
The Future of Industries in Latin America The future of Latin American industries and organizations looks exciting but still challenging. Most consumers have turned to the Internet for whatever product or service they want; they also want secure payment methods and effective delivery. This translate ... Read More
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Worldwide Financial Applications Market Shares, 2021: Addressing the Challenges of the Digital-First World CFO
Worldwide Financial Applications Market Shares, 2021: Addressing the Challenges of the Digital-First World CFO This IDC study examines the market for financial applications, which is expected to see solid growth, in part because of the sharper focus on financial applications — a prominent side effec ... Read More
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U.S. SMB Telecom Voice and Data Services Market Shares, 2021: Cable Continues Increasing Its Share of SMB Market
U.S. SMB Telecom Voice and Data Services Market Shares, 2021: Cable Continues Increasing Its Share of SMB Market This IDC study analyzes U.S. communication service providers' fixed-line voice and data revenue in the small and medium-sized business (SMB) market. "Cable operators continue to excel in ... Read More
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Scaling Talent Acquisition with Phenom's High-Volume Hiring Solution
Scaling Talent Acquisition with Phenom's High-Volume Hiring Solution This IDC Market Note discusses Phenom's launch of the company's High-Volume Hiring solution. Phenom's High-Volume Hiring solution utilizes extensive automation capabilities designed to allow recruiters the bandwidth to think strat ... Read More
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Top 6 Trends in Smart Facilities for 2022
Top 6 Trends in Smart Facilities for 2022 This IDC Perspective offers a viewpoint, based upon customer discussions, of the top 6 concerns, and or opportunities, that are common to many owners and operators of smart facilities. The challenges are many, yet opportunities for more efficient and sustain ... Read More
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Worldwide Human Capital Management and Payroll Applications Software Market Shares, 2021: A Banner Growth Year
Worldwide Human Capital Management and Payroll Applications Software Market Shares, 2021: A Banner Growth Year This IDC study examines the human capital management and payroll applications software market for the 2019–2021 period."The market for HCM and payroll applications recovered from the downt ... Read More
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A Cross-Cutting View of European Verticals: Benchmarking IT, GDP, and Employment, 2020 and 2022 outlook
A Cross-Cutting View of European Verticals: Benchmarking IT, GDP, and Employment, 2020 and 2022 outlook This IDC Market Perspective analyzes vertical market indicators in Europe to understand the structure, size, and economic importance of industry sectors on the continent. The study focuses on the ... Read More
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Digital-First World: Human Resources and the Modern Employee
Digital-First World: Human Resources and the Modern Employee This IDC Perspective looks at the human resources role as it relates to the employee, and how the modern employee expects more from its place of employment now and well into the future. The endemic world is hopefully upon us. Employees ar ... Read More
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Employee Experience: Maximizing Employee Experience Opportunity Requires a New Strategy, Not Just New Tools
Employee Experience: Maximizing Employee Experience Opportunity Requires a New Strategy, Not Just New Tools This IDC Market Perspective assesses common approaches to employee experience (EX) at the stakeholder level. The assessment looks at the most common organizational starting points for EX and r ... Read More
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Six Ways Insurers Can Radically Transform
Six Ways Insurers Can Radically Transform This IDC Perspective aims to shape the digital insurance growth story by looking into the current and prospective strategic measures that insurers must undertake to survive in today's interconnected world. Further, this report helps identify the digital cons ... Read More
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Corporate Banks Evolve Their Digitally Enabled Hybrid Workplaces From Resilience to Performance
Corporate Banks Evolve Their Digitally Enabled Hybrid Workplaces From Resilience to Performance This IDC Perspective illustrates hybrid work model in the banking industry, highlighting its related opportunities and challenges in this highly regulated industry. The hybrid work model is here to stay. ... Read More
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Talent Retention: Modernize the "Suggestion Box"
Talent Retention: Modernize the "Suggestion Box" This IDC Perspective invites employers to consider using regular employee communications to solicit employee suggestions and feedback. While the conventional and old-fashioned suggestion box has largely been abandoned, there is still a good case to be ... Read More
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Pulsant: An SMB Provider in the U.K. Datacenter Market
Pulsant: An SMB Provider in the U.K. Datacenter Market This IDC Vendor Profile looks at Pulsant, a datacenter service provider, serving the small to midsize market space in the United Kingdom. Concerns about Brexit and the overall U.K. economy have not affected the datacenter industry in that countr ... Read More
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How to Increase the Value of Your GRC Platform with Risk Identification and Quantification
How to Increase the Value of Your GRC Platform with Risk Identification and Quantification This IDC Market Perspective explores different risk quantification methodologies as well as organizations' demand for quantification and their transition plans to more advanced strategies in the coming years. ... Read More
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Banking Cloud Trends in Asia/Pacific in 2022: Cloud Becomes Truly Business-Critical
Banking Cloud Trends in Asia/Pacific in 2022: Cloud Becomes Truly Business-Critical This IDC Perspective looks at the current state of investments into cloud by Asia/Pacific banks, noting a trend of cloud acceleration across the region. The trends highlighted are based on the comparison of the Cloud ... Read More
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The IT Labor Shortage: Post-Pandemic Issue or Long-Term Problem?
The IT Labor Shortage: Post-Pandemic Issue or Long-Term Problem? This IDC study provides guidance to CIOs and IT executives on how to manage the IT labor shortage and the associated risks. IT labor has always been in short supply, especially for new and emerging technologies. Now, after weathering a ... Read More
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The CIO's Guide to Enterprise Agility in the Post-Pandemic Era
The CIO's Guide to Enterprise Agility in the Post-Pandemic Era This IDC Perspective identifies the factors that are critical to aligning stakeholders around the concept of agility, with key, actionable takeaways for CIOs in an enterprise agility leadership role.The post-pandemic era has been a perio ... Read More
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Empathic Leadership for a Hybrid Future of Work
Empathic Leadership for a Hybrid Future of Work This IDC Perspective focuses on the path forward from hierarchical to empathetic leadership to enable more effective hybrid work models. The two plus years since the COVID-19 pandemic started have enabled organizations to rapidly transition to more dig ... Read More
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Worldwide Video Surveillance as a Service Forecast, 2022–2026: Increasing Migration of Video Data to the Cloud
Worldwide Video Surveillance as a Service Forecast, 2022–2026: Increasing Migration of Video Data to the Cloud This IDC study reviews the worldwide video surveillance as a service market forecast for 2022–2026.According to Mike Jude, research director for Video Surveillance and Vision Applications ... Read More
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Worldwide ESG Business Services Forecast, 2022–2025
Worldwide ESG Business Services Forecast, 2022–2025 This IDC study provides the first forecast through analysis of the worldwide ESG business services market by IDC-defined services lines. For more information on the definitions used for service lines and other language, see IDC's Worldwide Environm ... Read More
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IDC Perspective: Future of Digital Innovation Awards: Lessons from the Leaderboard
IDC Perspective: Future of Digital Innovation Awards: Lessons from the Leaderboard Digital innovation is harder than it looks. IDC's 2021 Future Enterprise Award winners (Future of Digital Innovation category) showcased the successful efforts of organizations across Asia/Pacific. "This year's winner ... Read More
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IDC MaturityScape Benchmark: Digital SMB in Asia/Pacific (Including Japan), 2022
IDC MaturityScape Benchmark: Digital SMB in Asia/Pacific (Including Japan), 2022 This document is designed for SMB decision makers or influencers and their teams who are responsible for the creation and delivery technology-related capabilities aligned with their business priorities. It presents the ... Read More
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U.S. SMB Managed Wi-Fi Services Forecast, 2022–2026
U.S. SMB Managed Wi-Fi Services Forecast, 2022–2026 This IDC study identifies and quantifies the SMB managed Wi-Fi services market opportunity in the United States, including an assessment of the drivers and inhibitors influencing the deployment, marketing, and pricing of these services and the adop ... Read More
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IDC Perspective: Westpac Takes the Lead as Banking-As-A-Service Comes to Asia/Pacific
IDC Perspective: Westpac Takes the Lead as Banking-As-A-Service Comes to Asia/Pacific This IDC Perspective looks at the emergence of banking as a service (BaaS) as a strategic imperative for Asia/Pacific banks, enabling banks to offer financial products and services from within the distribution chan ... Read More
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