Category: General IT Services
General IT Services market research reports by IDC
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IT Asset Disposition and Circular Economy Vendor Profile: Apto Solutions
This IDC Vendor Profile offers an overview of a key player in IT asset disposition and circular economy services. Apto Solutions specializes in serving the complex ITAD needs of large enterprises, including comprehensive asset recovery, secure data destruction, ESG stewardship, and fair market value ... Read More
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Channel Partner Business Model Evolution in Sub-Saharan Africa, 2025
This IDC Market Perspective — one of a series of IT services research program reports on channel partner–related trends in specific countries across the Middle East, Türkiye, and Africa — takes a detailed look at developments in the channel partner ecosystem in Sub-Saharan Africa. It evaluates curre ... Read More
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The Importance of IT/Operational Technology Security Convergence
This IDC Perspective examines the importance of IT/operational technology (OT) security convergence in the utilities sector. Utility energy infrastructure is currently one of the most targeted and vulnerable set of assets in terms of security threats globally. IT and OT security is crucial in today' ... Read More
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GreenBiz 2025 and What It Means for Sustainability Services, an Uncertain Market
This IDC Perspective discusses about GreenBiz 2025 and what it means for sustainability services. GreenBiz 2025 highlighted the latest trends and innovations in sustainable business practices, emphasizing decarbonization, supply chain management, and the importance of transparency in disclosure and ... Read More
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Highlights of the Consumer Market Model: Total Consumer Spending on Digital Goods and Services
This IDC Market Perspective highlights data found in the 2H24 release of the Consumer Market Model (CMM). Specifically, it highlights total consumer spending on digital goods and services across 22 consumer online activities and 8 peer-to-peer (P2P) or sharing economy segments, presenting expected 2 ... Read More
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Japan Public IT Cloud Services Forecast, 2025–2029
This IDC study summarizes the qualitative and quantitative analysis of the Japan public cloud services market based on information collected by the end of January 2025.Public cloud services have become widespread in the Japan market, and their uses are expanding from improving IT/operational efficie ... Read More
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Top 5 Trends for Enterprise Mobile Devices in 2025
This IDC Market Perspective examines the key trends that will impact the enterprise mobile device market in 2025. As businesses head into 2025, the important lessons learned around mobile AI, corporate-liable devices, and mobile device as a service will drive the trends that we expect to see in this ... Read More
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Worldwide Threat Intelligence Forecast, 2025–2029: From Data to Decisions — The Intelligence-Driven Security of the Future
This IDC study presents a five-year forecast for the threat intelligence market for 2025–2029."Threat intelligence is no longer just a cybersecurity asset — it's a business enabler," says Monika Soltysik, senior research analyst, Security and Trust, IDC. "Organizations that embed threat intelligence ... Read More
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Edge Innovation: Solutions for Better Health
This IDC Market Perspective explores the use of edge infrastructure to drive transformation of the healthcare industry, outlining edge use cases and opportunities for edge providers to support innovation in healthcare and life sciences. "As the healthcare industry shifts to AI and data-driven insigh ... Read More
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IDC PeerScape: Practices for Implementing a New IT Service Management Installation
This IDC PeerScape presents best practices for a new or replacement IT service management software installation, from goal setting to implementation to data management to staff guidance.“In a time of product discontinuations and new available features, organizations have the opportunity to plan upda ... Read More
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Enterprise, IT Business, and Functional Business Architects: What Are the Differences, and How Are They Steering the Technology Decisions?
This IDC Market Perspective explores the distinct roles of enterprise, IT business, and functional business architects in large corporations, emphasizing their unique perspectives and collaborative efforts in technology decision-making. It highlights the importance of understanding these roles for v ... Read More
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Business Impact Assessment: Beyond Disaster Recovery
This IDC Perspective explores the diverse applications of a business impact assessment (BIA) document, including its role in tech debt planning, strategic project prioritization, and budgeting. The business impact assessment document is traditionally used as the cornerstone for business continuity a ... Read More
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The Impact of the New U.S. Administration on the European ICT Market: An Initial Assessment, February 2025
This IDC Market Perspective examines how the new U.S. administration's policies are shaping the IT landscape in Europe. The report analyzes the challenges and opportunities in areas such as trade dynamics, economic conditions, and technological progress. It provides insights into how these factors a ... Read More
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Creating an IT Strategy: A Template
This IDC Perspective provides a comprehensive template designed to help organizations create an effective, well-structured IT strategy. Building on previous guidance, this template offers a step-by-step approach for aligning IT initiatives with business goals. By focusing on clarity and organization ... Read More
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Regulatory Factors Impacting the European Services Market — and How Services Providers Are Responding
This IDC Market Perspective analyzes the major regulatory factors causing operational and strategic hurdles to services providers and highlights innovative approaches to navigate and capitalize on these trends."The European IT and business services industry is navigating a complex regulatory environ ... Read More
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Telefónica Tech: Aiming for Next-Gen IT Solutions Growth
This IDC Market Note presents IDC's view of Telefónica Tech's most recent analyst day, held in London on November 28, 2024. It concentrates on the company's growth strategy and development in specific portfolio areas: IoT, business applications, SASE, AI/data, and cloud. ... Read More
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Automation as a Catalyst: Driving Business Agility, Speed, and Data Integrity
This IDC Perspective aims to provide CIOs, senior IT and technology executives, and other enterprise leaders with insights into how a robust automation strategy can drive businesses to new heights, unlocking new levels of operational efficiency, decision-making speed, and data reliability while also ... Read More
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IDC PlanScape: An Enterprise Skills Framework for Human-AI Collaboration
This IDC PlanScape discusses an enterprise skills framework for human-AI collaboration.“Amid AI advancements, human oversight and nuanced skills are critical,” says Gina Smith, PhD, research director, IT Skills for Digital Business, IDC. “To remain competitive, organizations must now begin to cultiv ... Read More
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IDC PlanScape: Lean Principles to Identify Modernization Candidates
This IDC PlanScape details the urgency for organizations and their leaders to consider and make concrete modernization of legacy systems and processes. "Depending on the age, condition, and their ability to change and adapt, legacy technologies could represent a significant barrier to the adoption a ... Read More
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Open Systems: Striving Toward Unified SASE
This IDC Vendor Profile analyzes Open Systems, a company competing in the managed SD-WAN/SASE market segment. It reviews key opportunities for Open Systems’ unified SASE platform to compete in this highly competitive marketplace. This document assesses Open System’s market footprint, growth potentia ... Read More
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Nomadia: Accelerating the Growth Journey in the Field Service Management Space, Turbocharged by New CEO Leadership
This IDC Market Note explores the impact of recent developments within the Nomadia Group, including the appointment of a new CEO and a series of strategic acquisitions. It examines how these acquisitions are helping to shape Nomadia's business strategy, expand its product portfolio, and broaden its ... Read More
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Why Spatial Interfaces and Digital Twins Are Essential to Advancing Industrial Analytics
This IDC Perspective identifies trends in different types of interfaces for industrial analytics. Digital twins have historically represented spatial interfaces and visualizations that showcase data and analyses for physical world systems. As the data and analytics methods become more complex and in ... Read More
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Implementing GRC Tooling
This IDC Perspective examines the implementation of GRC (governance, risk, and compliance) tools, which are essential for organizations seeking to manage risks, ensure compliance, and enhance governance practices. By providing a centralized platform, automation capabilities, and decision support too ... Read More
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Scaling Smart Manufacturing with Cloud
This IDC Perspective discusses the state of cloud computing in the manufacturing sector and how cloud services facilitate the integration of IoT, AI, and machine learning, supporting real-time monitoring and predictive maintenance. It also looks at how edge computing, hybrid, and multicloud environm ... Read More
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IDC PeerScape: Practices for CAIO Success
This IDC PeerScape discusses the practices to help the new CAIOs succeed.“‘Seize the moment’ is a common exhortation. But high-impact opportunities are rare. The emergence of the CAIO position, however, is such a time. IT leaders have the chance to break new ground for innovation, deliver dramatic b ... Read More
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