Category: Consumer Goods & Retailing
Consumer Goods & Retailing market research reports by IDC
-
Back to the Future: The B2C Digital Commerce Platform Renaissance
Back to the Future: The B2C Digital Commerce Platform Renaissance This IDC Perspective delves into the dynamic evolution of digital commerce, highlighting the transition from monolithic platforms to today's highly extensible, modular SaaS solutions. The discussion underscores the significance of se ... Read More
-
A Review of EMEA Telecom Customer Experience Platforms
A Review of EMEA Telecom Customer Experience Platforms This IDC Market Perspective provides an in-depth analysis of the telecom customer experience platform, focusing on the industry's efforts to improve customer service amid revenue stagnation and technological disruption. It highlights the role of ... Read More
-
IDC PeerScape: Practices to Optimize Omni-Channel Order Orchestration and Fulfillment
IDC PeerScape: Practices to Optimize Omni-Channel Order Orchestration and Fulfillment This IDC PeerScape is part 2 of a two-part series that aims to home in on specific practices that retailers can enable through improved processes and technology to improve customer experience, profitability, and su ... Read More
-
Top Trends in Managed Edge and Content Delivery Services in 2024
Top Trends in Managed Edge and Content Delivery Services in 2024 This IDC Perspective anticipates key trends in the managed edge and content delivery services market in 2024. These include the acceleration of network as a service (NaaS) productization, CDN providers pivoting to edge cloud delivery, ... Read More
-
Digital Commerce Trends: NRF Buzzword Bingo 2024
Digital Commerce Trends: NRF Buzzword Bingo 2024 This IDC Market Perspective offers a detailed analysis of the language used in the public displays of booth vendors at the National Retailers Federation conference held from January 13 to 16, 2024, in New York City. This analysis will provide insight ... Read More
-
IDC Perspective: Unveiling GenAI Value Streams in Insurance
IDC Perspective: Unveiling GenAI Value Streams in Insurance This IDC Perspective examines the challenges the insurance industry faces in incorporating generative AI (GenAI) as it navigates between potential benefits and regulatory hurdles. Despite some insurers cautiously adopting GenAI, ongoing obs ... Read More
-
IoT Advances and Innovations from the Consumer Electronics Show 2024
IoT Advances and Innovations from the Consumer Electronics Show 2024 This IDC Market Note highlights announcements and innovations at the Consumer Electronics Show (CES) 2024, held January 7–12.The Consumer Electronics Show 2024 highlighted the integration of the Internet of Things (IoT) across vari ... Read More
-
Siemens, Salesforce Partnership to Drive Customer-Centric Servitization in Manufacturing
Siemens, Salesforce Partnership to Drive Customer-Centric Servitization in Manufacturing This IDC Market Note discusses the recently announced partnership between Siemens and Salesforce to integrate functionalities of their respective product life-cycle management (PLM) and customer relationship man ... Read More
-
Apple Vision Pro: Will It Work for Work?
Apple Vision Pro: Will It Work for Work? This IDC Market Note examines considerations for business deployments of the Apple Vision Pro and the impact Apple's latest device will have on the broader XR B2B market. Since its announcement, Apple's Vision Pro XR headset has generated no shortage of hype ... Read More
-
How Key Manufacturing Trends are Shaping Digital Commerce and CX Priorities in 2024 and Beyond
How Key Manufacturing Trends are Shaping Digital Commerce and CX Priorities in 2024 and Beyond This IDC Perspective analyzes how key transformative trends in manufacturing are shaping digital commerce and customer experience (CX) priorities. "In a rapidly changing market driven by technological adva ... Read More
-
U.S. Augmented and Virtual Reality Headset Forecast, 2024–2028: CY 1Q24
U.S. Augmented and Virtual Reality Headset Forecast, 2024–2028: CY 1Q24 This IDC study provides an updated forecast for the U.S. augmented and virtual reality headset market for the 2024–2028 period."2024 marks a pivotal year for the U.S. AR/VR market," says Ramon T. Llamas, research director with ... Read More
-
How to Build a Security Awareness Culture
How to Build a Security Awareness Culture This IDC Perspective focuses on best practices for building a security awareness culture in an organization. It addresses the following:Trends in causes of security incidentsCommonly used security awareness interventions Innovations in security awareness int ... Read More
-
U.S. Wearable Computing Device Forecast, 2024–2028: CY 1Q24
U.S. Wearable Computing Device Forecast, 2024–2028: CY 1Q24 This IDC study presents the U.S. wearable computing device forecast for 2024–2028."Following two straight years of decline, the U.S. wearables market is set to rebound," says Ramon T. Llamas, research director, IDC's Wearables team. "2020 ... Read More
-
Worldwide Augmented and Virtual Reality Headset Forecast, 2024–2028: CY 1Q24
Worldwide Augmented and Virtual Reality Headset Forecast, 2024–2028: CY 1Q24 This IDC study provides a forecast for the worldwide augmented and virtual reality headset market for the 2024–2028 period."Apple's entrance into the AR/VR market in 2024 will draw attention and interest from multiple users ... Read More
-
Top 5 Trends in the Augmented and Virtual Reality Market to Watch in 2024
Top 5 Trends in the Augmented and Virtual Reality Market to Watch in 2024 This IDC Market Perspective examines the key trends that will impact the augmented reality and virtual reality market in 2024. As vendors, enterprise users, and consumers head into 2024, the important lessons learned around us ... Read More
-
Worldwide Wearable Computing Device Forecast, 2024-2028: CY 1Q24
Worldwide Wearable Computing Device Forecast, 2024-2028: CY 1Q24 This IDC study presents an updated forecast for the worldwide wearable computing device market for 2024–2028."As the worldwide wearables market takes slow steps toward maturity, we keep finding new products and opportunities," points ... Read More
-
Top 5 Trends in Wearables to Watch in 2024
Top 5 Trends in Wearables to Watch in 2024 This IDC Market Perspective lists five predictions and their impact for the worldwide wearables market in 2024. Even as the market takes slow but certain steps toward maturity, new innovations in hardware, software, and services, as well as regional and tec ... Read More
-
Generative AI, the Industrial Metaverse, and Robotics Innovations at Rockwell Automation Fair 2023
Generative AI, the Industrial Metaverse, and Robotics Innovations at Rockwell Automation Fair 2023 This IDC Market Note looks into the announcements made at Automation Fair 2023. The Automation Fair 2023, hosted by Rockwell Automation, highlighted the company's advancements in artificial intelligenc ... Read More
-
The Future of Connectedness in Retail: Aligning IoT and Connectivity Investment to Top Business Outcomes
The Future of Connectedness in Retail: Aligning IoT and Connectivity Investment to Top Business Outcomes This IDC Perspective takes a look at how the connectivity and implementation of IoT solutions is accelerating business outcomes for the retail industry and accelerating investment in faster, more ... Read More
-
Key Technologies Supporting Changes in Stores to Support Evolving Customer Expectations in Asia/Pacific
Key Technologies Supporting Changes in Stores to Support Evolving Customer Expectations in Asia/Pacific This IDC Perspective aims to identify the essential technologies that enable stores to keep up with evolving customer expectations. It showcases examples, advantages, and challenges related to the ... Read More
-
Best in Future of Work: Finding Talents through the Career Metaverse
Best in Future of Work: Finding Talents through the Career Metaverse This IDC Perspective discusses the nomination details of the Best in Future of Work winner from the IDC Future Enterprise Awards 2023 in the Asia/Pacific region with how generative AI (GenAI) can impact organizations moving forward ... Read More
-
A Super Platform for the Modern, Omni-Channel Store
A Super Platform for the Modern, Omni-Channel Store This IDC Perspective defines a framework for a modern technology "super platform" for the store that allows retailers to become more agile and able to innovate faster in their never-ending quest to improve business performance by better serving cus ... Read More
-
How EMEA Retailers Are Moving Toward Unified Commerce for a Contextualized Customer Experience: A Selection of Retail Stories from ORIF 2023
How EMEA Retailers Are Moving Toward Unified Commerce for a Contextualized Customer Experience: A Selection of Retail Stories from ORIF 2023 This IDC Perspective features IDC Retail Insights' selection of retail and brands stories shared at the Oracle Retail Industry Forum (ORIF) event held in Vienn ... Read More
-
eSports at the Crossroads: Vendors Adapt to Endure the “eSports Winter”
eSports at the Crossroads: Vendors Adapt to Endure the “eSports Winter” This IDC Market Perspective sizes esports market vendor revenue worldwide through 2023, examines the dynamic between esports’ top tournaments and teams in 2022 and 2023, describes the ways in which esports ecosystem vendors have ... Read More
-
Payments in Asia/Pacific 2023: Real-Time, Cross-Border, and Localization Trends Dominate
Payments in Asia/Pacific 2023: Real-Time, Cross-Border, and Localization Trends Dominate The IDC Market Perspective analyzes notable developments in Asia/Pacific in 2023 and beyond. Although the region is diverse in its spread of development and financial services, several key themes, such as real-t ... Read More
Research Assistance
