Category: Consumer Goods & Retailing
Consumer Goods & Retailing market research reports by IDC
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IDC PeerScape: Practices for Real-Time Tracking and Traceability in Business-To-Business Supply Chains
IDC PeerScape: Practices for Real-Time Tracking and Traceability in Business-To-Business Supply Chains This IDC PeerScape examines the role of Internet of Things (IoT) and real-time tracking technologies in refining supply chain management (SCM), highlighting their application from intralogistics to ... Read More
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Operations Priorities in Transportation and Logistics
Operations Priorities in Transportation and Logistics This IDC Market Perspective examines operations priorities in the transportation and logistics industry. "Although not new, the importance of operational efficiency in transportation and logistics may be at an all-time high, driven by inflationar ... Read More
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Retail Digital Infrastructure, Security, and Loss Prevention: Hot Topics and Tech Trends from NRF 2024
Retail Digital Infrastructure, Security, and Loss Prevention: Hot Topics and Tech Trends from NRF 2024 This IDC Perspective highlights the key takeaways from the National Retail Federation (NRF) Big Show 2024 focused on the strategic importance of modernized digital infrastructure technologies in ov ... Read More
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Planning Smartness: AI in Retail Scenario Planning
Planning Smartness: AI in Retail Scenario Planning This IDC Perspective discusses the importance and benefits of "what-if" scenario planning in retail with the integration of artificial intelligence (AI)."The value of scenario planning challenges existing models and the status quo. In retail, AI all ... Read More
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IDC PeerScape: Practices to Optimize Inventory Across Omni-Channel Retail
IDC PeerScape: Practices to Optimize Inventory Across Omni-Channel Retail This IDC PeerScape is one of a two-part series that aims to home in on specific practices retailers can enable through improved processes and technology to improve customer experience, profitability, and sustainability outcom ... Read More
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Digital Payments in Retail: Streamlining the Omni-Channel Customer Journey
Digital Payments in Retail: Streamlining the Omni-Channel Customer Journey This IDC Perspective explores the transformative impact of digital payment methods on the retail landscape, delving into the widespread adoption of existing and emerging technologies, their implications for consumer behavior, ... Read More
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Retail Is a Tech Lighthouse: Views from NRF 2024
Retail Is a Tech Lighthouse: Views from NRF 2024 This IDC Perspective discusses the National Retail Federation's (NRF's) Big Show and Expo 2024, emphasizing the significant role of technology in digitizing and automating retail business to keep pace with consumers' omni-channel shopping needs. The N ... Read More
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POS and Payments: Hot Topics and Tech Trends from NRF 2024
POS and Payments: Hot Topics and Tech Trends from NRF 2024 This IDC Perspective highlights the key takeaways from the National Retail Federation (NRF) 2024: Retail's Big Show focused on the strategic importance of new point-of-sale (POS) and payment offerings in enhancing omni-channel customer exper ... Read More
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Back to the Future: The B2C Digital Commerce Platform Renaissance
Back to the Future: The B2C Digital Commerce Platform Renaissance This IDC Perspective delves into the dynamic evolution of digital commerce, highlighting the transition from monolithic platforms to today's highly extensible, modular SaaS solutions. The discussion underscores the significance of se ... Read More
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A Review of EMEA Telecom Customer Experience Platforms
A Review of EMEA Telecom Customer Experience Platforms This IDC Market Perspective provides an in-depth analysis of the telecom customer experience platform, focusing on the industry's efforts to improve customer service amid revenue stagnation and technological disruption. It highlights the role of ... Read More
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IDC PeerScape: Practices to Optimize Omni-Channel Order Orchestration and Fulfillment
IDC PeerScape: Practices to Optimize Omni-Channel Order Orchestration and Fulfillment This IDC PeerScape is part 2 of a two-part series that aims to home in on specific practices that retailers can enable through improved processes and technology to improve customer experience, profitability, and su ... Read More
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Top Trends in Managed Edge and Content Delivery Services in 2024
Top Trends in Managed Edge and Content Delivery Services in 2024 This IDC Perspective anticipates key trends in the managed edge and content delivery services market in 2024. These include the acceleration of network as a service (NaaS) productization, CDN providers pivoting to edge cloud delivery, ... Read More
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Digital Commerce Trends: NRF Buzzword Bingo 2024
Digital Commerce Trends: NRF Buzzword Bingo 2024 This IDC Market Perspective offers a detailed analysis of the language used in the public displays of booth vendors at the National Retailers Federation conference held from January 13 to 16, 2024, in New York City. This analysis will provide insight ... Read More
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IDC Perspective: Unveiling GenAI Value Streams in Insurance
IDC Perspective: Unveiling GenAI Value Streams in Insurance This IDC Perspective examines the challenges the insurance industry faces in incorporating generative AI (GenAI) as it navigates between potential benefits and regulatory hurdles. Despite some insurers cautiously adopting GenAI, ongoing obs ... Read More
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IoT Advances and Innovations from the Consumer Electronics Show 2024
IoT Advances and Innovations from the Consumer Electronics Show 2024 This IDC Market Note highlights announcements and innovations at the Consumer Electronics Show (CES) 2024, held January 7–12.The Consumer Electronics Show 2024 highlighted the integration of the Internet of Things (IoT) across vari ... Read More
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Siemens, Salesforce Partnership to Drive Customer-Centric Servitization in Manufacturing
Siemens, Salesforce Partnership to Drive Customer-Centric Servitization in Manufacturing This IDC Market Note discusses the recently announced partnership between Siemens and Salesforce to integrate functionalities of their respective product life-cycle management (PLM) and customer relationship man ... Read More
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Apple Vision Pro: Will It Work for Work?
Apple Vision Pro: Will It Work for Work? This IDC Market Note examines considerations for business deployments of the Apple Vision Pro and the impact Apple's latest device will have on the broader XR B2B market. Since its announcement, Apple's Vision Pro XR headset has generated no shortage of hype ... Read More
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How Key Manufacturing Trends are Shaping Digital Commerce and CX Priorities in 2024 and Beyond
How Key Manufacturing Trends are Shaping Digital Commerce and CX Priorities in 2024 and Beyond This IDC Perspective analyzes how key transformative trends in manufacturing are shaping digital commerce and customer experience (CX) priorities. "In a rapidly changing market driven by technological adva ... Read More
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U.S. Augmented and Virtual Reality Headset Forecast, 2024–2028: CY 1Q24
U.S. Augmented and Virtual Reality Headset Forecast, 2024–2028: CY 1Q24 This IDC study provides an updated forecast for the U.S. augmented and virtual reality headset market for the 2024–2028 period."2024 marks a pivotal year for the U.S. AR/VR market," says Ramon T. Llamas, research director with ... Read More
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How to Build a Security Awareness Culture
How to Build a Security Awareness Culture This IDC Perspective focuses on best practices for building a security awareness culture in an organization. It addresses the following:Trends in causes of security incidentsCommonly used security awareness interventions Innovations in security awareness int ... Read More
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U.S. Wearable Computing Device Forecast, 2024–2028: CY 1Q24
U.S. Wearable Computing Device Forecast, 2024–2028: CY 1Q24 This IDC study presents the U.S. wearable computing device forecast for 2024–2028."Following two straight years of decline, the U.S. wearables market is set to rebound," says Ramon T. Llamas, research director, IDC's Wearables team. "2020 ... Read More
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Worldwide Augmented and Virtual Reality Headset Forecast, 2024–2028: CY 1Q24
Worldwide Augmented and Virtual Reality Headset Forecast, 2024–2028: CY 1Q24 This IDC study provides a forecast for the worldwide augmented and virtual reality headset market for the 2024–2028 period."Apple's entrance into the AR/VR market in 2024 will draw attention and interest from multiple users ... Read More
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Top 5 Trends in the Augmented and Virtual Reality Market to Watch in 2024
Top 5 Trends in the Augmented and Virtual Reality Market to Watch in 2024 This IDC Market Perspective examines the key trends that will impact the augmented reality and virtual reality market in 2024. As vendors, enterprise users, and consumers head into 2024, the important lessons learned around us ... Read More
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Worldwide Wearable Computing Device Forecast, 2024-2028: CY 1Q24
Worldwide Wearable Computing Device Forecast, 2024-2028: CY 1Q24 This IDC study presents an updated forecast for the worldwide wearable computing device market for 2024–2028."As the worldwide wearables market takes slow steps toward maturity, we keep finding new products and opportunities," points ... Read More
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Top 5 Trends in Wearables to Watch in 2024
Top 5 Trends in Wearables to Watch in 2024 This IDC Market Perspective lists five predictions and their impact for the worldwide wearables market in 2024. Even as the market takes slow but certain steps toward maturity, new innovations in hardware, software, and services, as well as regional and tec ... Read More
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