Category: Consumer Goods & Retailing
Consumer Goods & Retailing market research reports by IDC
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Fastlane by PayPal: Empowering Developers and Transforming Payment Integration
Fastlane by PayPal: Empowering Developers and Transforming Payment Integration This IDC Market Note discusses Fastlane by PayPal — launched on August 6 — that accelerates the guest checkout experience by reusing payment data to expedite transactions, leading to faster checkouts and increased convers ... Read More
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IDC FutureScape: Worldwide Future Consumer 2025 Predictions
IDC FutureScape: Worldwide Future Consumer 2025 Predictions This IDC study contains IDC's top 10 future consumer predictions for 2025–2030. "The consumer market remains vibrant as established digital services, such as video and social media, continue to reshape the landscape and emerging and evolvi ... Read More
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IDC FutureScape: Worldwide Retail 2025 Predictions
IDC FutureScape: Worldwide Retail 2025 Predictions This IDC study presents the top 10 predictions for the retail market for 2025. Leslie Hand, Group Vice President, IDC Retail Insights and IDC Financial Insights, emphasized, "Retailers are not investing in small step changes to their portfolios — th ... Read More
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IDC PeerScape: Retail Practices for Implementing Loyalty Applications
IDC PeerScape: Retail Practices for Implementing Loyalty Applications Loyalty is a key differentiator for customer retention. It turns the value of convenience into a test for customer satisfaction and enables for consent-based trusted relationships with customers, said Ornella Urso, research direct ... Read More
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Worldwide Digital Commerce Platform Forecast, 2024–2028: Bots for Everyone at the End of eCommerce Democratization
Worldwide Digital Commerce Platform Forecast, 2024–2028: Bots for Everyone at the End of eCommerce Democratization This IDC study presents a five-year forecast for the worldwide digital commerce platform market.Trust is the glue of society and essential for commerce. Without it, both social interact ... Read More
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Worldwide Order Management and Orchestration Applications Forecast, 2024–2028: Slow Growth for Specialists in the Era of Platform Consolidation
Worldwide Order Management and Orchestration Applications Forecast, 2024–2028: Slow Growth for Specialists in the Era of Platform Consolidation This IDC study provides a five-year forecast for the worldwide order management and orchestration applications market."Order management continues to be an e ... Read More
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Worldwide Augmented, Extended, Mixed, and Virtual Reality Headset Forecast Update, 2024–2028: 4Q24
Worldwide Augmented, Extended, Mixed, and Virtual Reality Headset Forecast Update, 2024–2028: 4Q24 This IDC study presents a five-year forecast for the worldwide augmented, extended, mixed, and virtual reality headset market."The worldwide AR/VR market continues to struggle in 2024 in the face of sl ... Read More
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U.S. Advanced Smartwatch Forecast Update, 2024–2028: CY 4Q24
U.S. Advanced Smartwatch Forecast Update, 2024–2028: CY 4Q24 This IDC study presents the updated five-year forecast for advanced smartwatch shipments in the United States."The U.S. advanced smartwatch market will grow just slightly in 2024 over 2023 levels as macroeconomic recovery continues," point ... Read More
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Worldwide Advanced Smartwatch Forecast Update, 2024–2028: 4Q24
Worldwide Advanced Smartwatch Forecast Update, 2024–2028: 4Q24 This IDC study presents an updated five-year forecast for the worldwide advanced smartwatch market."The worldwide smartwatch market will rebound in 2024," says Ramon T. Llamas, research director for IDC's Wearables program. "The appetit ... Read More
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AWE USA 2024: All Spatial, Metaverse, Web3, dAGI, AI, and AR Fusion Were Among the Highlights of the Event
AWE USA 2024: All Spatial, Metaverse, Web3, dAGI, AI, and AR Fusion Were Among the Highlights of the Event This IDC Market Perspective discusses the Augmented World Expo (AWE USA 2024) that highlighted the latest advancements in XR technologies, emphasizing their practical benefits across various i ... Read More
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Worldwide Order Management and Orchestration Applications Market Shares, 2023: The Dawn of AI-Optimized Customer-Centric Order Experiences with a Sustainable Edge
Worldwide Order Management and Orchestration Applications Market Shares, 2023: The Dawn of AI-Optimized Customer-Centric Order Experiences with a Sustainable Edge This IDC study provides the worldwide market shares for the worldwide order management and orchestration applications market for 2023, va ... Read More
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Worldwide Digital Commerce Applications Market Shares, 2023: The Year Omni-Channel Commerce Came Roaring Back
Worldwide Digital Commerce Applications Market Shares, 2023: The Year Omni-Channel Commerce Came Roaring Back This IDC study provides the worldwide market shares for the worldwide digital commerce applications market for 2023."The 2023 digital commerce market marked a definitive shift toward omni-ch ... Read More
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Worldwide IDC Global DataSphere IoT Device Installed Base and Data Generated Forecast, 2024–2028
Worldwide IDC Global DataSphere IoT Device Installed Base and Data Generated Forecast, 2024–2028 This IDC study forecasts the installed base of the number of connected IoT "things" and the data generated yearly by these things. This forecast study also categorizes the devices and the data across sev ... Read More
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Beyond Grocery Retail: Amazon's Just Walk Out Technology Expands to New Segments
Beyond Grocery Retail: Amazon's Just Walk Out Technology Expands to New Segments This IDC Market Note explores the expansion and application of Just Walk Out technology beyond grocery stores to high-footfall venues like stadiums and semi-captive environments such as hospitals, highlighting its effic ... Read More
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Retail Reinvention in the Age of AI Everywhere: From Omni-Channel to Future-Forward, Autonomous, and Resilient
Retail Reinvention in the Age of AI Everywhere: From Omni-Channel to Future-Forward, Autonomous, and Resilient This IDC Perspective documents the journey retailers have made from omni-channel beginning in 2009 through digital transformation, AI, and mobile everywhere to the current pivot to AI/gen ... Read More
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Worldwide Cloud-Streamed Gaming Forecast, 2024–2028: Western and Eastern Growth Strategies Diverge
Worldwide Cloud-Streamed Gaming Forecast, 2024–2028: Western and Eastern Growth Strategies Diverge This IDC study examines the cloud-streamed gaming market from 2024 to 2028. It considers users (MAUs), hours of use (in billions), and revenue ($M) worldwide in four geographic regions: North America, ... Read More
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Worldwide Digital PC and Mac Gaming Forecast, 2024–2028: Paid Game and DLC Revenue Set for Record Highs
Worldwide Digital PC and Mac Gaming Forecast, 2024–2028: Paid Game and DLC Revenue Set for Record Highs This IDC study forecasts digital PC gaming through 2028 worldwide and in four geographic regions: North America, Western Europe, Asia/Pacific (including Japan), and a combined rest of world (ROW). ... Read More
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Customer Engineering Services Case Study: Augmented Reality for Distributed Field Service Workers
Customer Engineering Services Case Study: Augmented Reality for Distributed Field Service Workers This IDC Perspective examines how CES leadership determined and executed a set of foundational requirements in the selection, deployment, and application of an augmented reality (AR) training and remote ... Read More
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Benetton Group's Journey Toward a Holistic Approach to Customer Experience
Benetton Group's Journey Toward a Holistic Approach to Customer Experience This IDC Perspective delves into Benetton Group's transformative journey in customer experience, highlighting its shift toward an omni-channel, seamless interaction model for customers and employees through POS technology har ... Read More
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U.S. Augmented Reality Headset Market Shares, 2023: XREAL Swells to 76.6% of the Market
U.S. Augmented Reality Headset Market Shares, 2023: XREAL Swells to 76.6% of the Market This IDC study provides a view of U.S. augmented reality headset market shares by vendor for 2023. "The U.S. AR market witnessed further consolidation at the top while smaller vendors mostly relied on older model ... Read More
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Industry Alliances and Tech Innovations: Highlights From Shoptalk Europe 2024
Industry Alliances and Tech Innovations: Highlights From Shoptalk Europe 2024 This IDC Perspective provides IDC Retail Insights' key takeaways from Shoptalk Europe 2024, held in Barcelona, which gathered over 10,000 retail professionals to explore the future of retail. The event emphasized the criti ... Read More
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Mission Critical: Securing Omni-Channel Retail from Supply Chain to Cyberspace and Everything in Between
Mission Critical: Securing Omni-Channel Retail from Supply Chain to Cyberspace and Everything in Between This IDC Perspective discusses the NRF Protect 2024 conference held in June, which highlighted escalating retail security threats from growing loss and fraud threats to supply chain vulnerabiliti ... Read More
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Worldwide Augmented, Extended, Mixed, and Virtual Reality Headset Forecast Update, 2024–2028: CY 3Q24
Worldwide Augmented, Extended, Mixed, and Virtual Reality Headset Forecast Update, 2024–2028: CY 3Q24 This IDC study presents a five-year forecast for the worldwide augmented, extended, mixed, and virtual reality headset market."IDC's new taxonomy provides greater specificity and clarity when analyz ... Read More
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Worldwide Wearable Computing Device Forecast Update, 2024–2028: CY 3Q24
Worldwide Wearable Computing Device Forecast Update, 2024–2028: CY 3Q24 This IDC study presents a forecast for the worldwide wearable computing device market for 2024–2028."The worldwide wearables market is on track for slow but steady growth in the years ahead as it slowly reaches maturity," says ... Read More
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Roku Exchange Unlocks Access to Roku's Audience and Premium Media
Roku Exchange Unlocks Access to Roku's Audience and Premium Media This IDC Market Note discusses Roku Exchange, a new advertising technology solution designed for TV streaming. This document also discusses the range of benefits that it offers media companies and brands and advertising agencies. As p ... Read More