Publisher: IDC
Category: Telecommunications

Telecommunications market research reports by IDC

(202 reports matching your criteria)
    • New Zealand Telecommunications Service Provider Market Share 2023: Post-Pandemic Growth Continues

      New Zealand Telecommunications Service Provider Market Share 2023: Post-Pandemic Growth Continues This IDC study presents a 2022 market share analysis of the top telecom service providers in the New Zealand telecommunications market. The New Zealand telecom service provider market is dominated by th ... Read More

    • Streaming and Real-Time Data Redefined and Superimposed on IDC's Global DataSphere

      Streaming and Real-Time Data Redefined and Superimposed on IDC's Global DataSphere This IDC Market Perspective defines (or redefines) streaming data, real-time data, and ultra-real-time data, and the volume of data created in IDC's Global DataSphere in 2022 that fall into these subsegmentations is e ... Read More

    • "Voice of the Customer" Programs: Where Are They Today? More Importantly, Where Are They Going?

      "Voice of the Customer" Programs: Where Are They Today? More Importantly, Where Are They Going? This IDC Perspective discusses the evolution of voice of the customer as a corporate program to listen, analyze, and act on customer feedback and sentiment as it is used to improve products, services, and ... Read More

    • The Matrix of Earthbound and Extraterrestrial Entities

      The Matrix of Earthbound and Extraterrestrial Entities This IDC Perspective provides conceptual guidance to organizations seeking to understand the evolution of the Internet of Things (IoT) and its metamorphosis into a new framework, the Matrix of Earthbound and Extraterrestrial Entities (ME3)."The ... Read More

    • IDC MaturityScape: Location and Geospatial Intelligence 1.0

      IDC MaturityScape: Location and Geospatial Intelligence 1.0 This IDC MaturityScape describes the organizational characteristics at five levels of location and geospatial intelligence maturity, from a completely ad hoc approach with limited awareness to one in which location and geospatial intelligen ... Read More

    • Is Mobile UCaaS Finally Here, or Has It Always Been Here? Verizon Mobile for Microsoft Teams Illustrates How the Mobile UC&C Solution Concept Is Expanding

      Is Mobile UCaaS Finally Here, or Has It Always Been Here? Verizon Mobile for Microsoft Teams Illustrates How the Mobile UC&C Solution Concept Is Expanding This IDC Market Note provides an overview of Verizon Mobile for Microsoft Teams, putting it in the context of what mobile options exist in the U ... Read More

    • Avaya Keeps Its Eye on the Prize and Views the Restructuring Support Agreement and Expedited Chapter 11 Process as Critical Steps in Its Software and Support Solutions Future

      Avaya Keeps Its Eye on the Prize and Views the Restructuring Support Agreement and Expedited Chapter 11 Process as Critical Steps in Its Software and Support Solutions Future This IDC Market Note provides a summary and analysis of Avaya's February 14, 2023, announcement that it had entered into a Re ... Read More

    • Event Stream Processing Comes of Age in Europe

      Event Stream Processing Comes of Age in Europe This IDC Perspective on event stream processing covers how and why the market is growing very strongly in Europe. But just as notably, the variety of use cases has expanded immeasurably. Once used predominantly in financial services, it's now common in ... Read More

    • Hyperscaler Investments in the GCC Region Intensifying: AWS, Google, Huawei, Microsoft, and Oracle Announce New Cloud Regions and Datacenters

      Hyperscaler Investments in the GCC Region Intensifying: AWS, Google, Huawei, Microsoft, and Oracle Announce New Cloud Regions and Datacenters This IDC Market Note explores recent hyperscaler efforts to establish and expand cloud regions in the countries of the Gulf Cooperation Council (GCC). The rep ... Read More

    • Spark New Zealand Half-Year Results: Half-Time Scores Signal Spark to Up Its Game

      Spark New Zealand Half-Year Results: Half-Time Scores Signal Spark to Up Its Game This IDC Market Note discusses and provides IDC's viewpoint on Spark New Zealand's half-year results announcement for FY23, delivered on February 22, 2023. Spark is performing well in mobile services, but it has some c ... Read More

    • Enterprise Adoption of Customer Success as a Business Strategy

      Enterprise Adoption of Customer Success as a Business Strategy This IDC Perspective discusses the enterprise adoption of the customer success concept and how customer success is transforming into an enterprise business strategy."Enterprises are stepping up their investments in customer success manag ... Read More

    • Chorus Half-Year Results: Keep Calm and Fibre on

      Chorus Half-Year Results: Keep Calm and Fibre on This IDC Market Note looks at Chorus' announcement of its half-year results on February 20, 2023. The company focused on its "steady operational and financial results." "Chorus is taking some pleasing actions to pivot quickly when the need arises, and ... Read More

    • Worldwide Telecommunications Services Forecast, 2023-2026: Consumer, Commercial, Wireline, and Mobile

      Worldwide Telecommunications Services Forecast, 2023-2026: Consumer, Commercial, Wireline, and Mobile This IDC study provides a worldwide forecast for telecommunications services for 2023–2026. Service forecasts are segmented between commercial and consumer services and wireline and mobile. This doc ... Read More

    • Use Cases for Satellite IoT for Aviation

      Use Cases for Satellite IoT for Aviation This IDC Market Note explores the growing momentum behind satellite-based IoT networks and the use cases being enabled in the aviation sector. This document also explores the origins of the technologies being mooted, the standards organizations that are worki ... Read More

    • The State of Video Surveillance Regulation: Staying Aware of the Impact of Regulation Is a Key to Market Success

      The State of Video Surveillance Regulation: Staying Aware of the Impact of Regulation Is a Key to Market Success This IDC Market Perspective explores some of the recent developments in the regulatory space that will increasingly impact the video surveillance marketplace. Regulation of the use of vid ... Read More

    • Telcos in the Metaverse Era

      Telcos in the Metaverse Era This IDC Market Perspective explores the many definitions of the metaverse with a deep dive on how the telco industry engages with the metaverse. The report also introduces the IDC Metaverse Value Chain Framework. From this, it analyzes the different activities and initia ... Read More

    • Telco OSS/BSS Strategies to Improve CX Beyond Digital-First Investments

      Telco OSS/BSS Strategies to Improve CX Beyond Digital-First Investments This IDC Market Perspective covers OSS/BSS investments that telcos are making across 2022 and 2023 to improve their customer experience and drive better customer outcomes. It also highlights the storytelling required to make CSP ... Read More

    • Qualcomm Technologies, Inc. and Siemens Collaborate on 5G Smart Buildings to Provide Horizontal Built-Environment Solutions

      Qualcomm Technologies, Inc. and Siemens Collaborate on 5G Smart Buildings to Provide Horizontal Built-Environment Solutions This IDC Market Note discusses the recently announced partnership between Qualcomm Technologies, Inc. and Siemens to test and accelerate 5G-enabled building automation solution ... Read More

    • South Africa Telecom Services Market Forecast, 2021–2026

      South Africa Telecom Services Market Forecast, 2021–2026 This IDC Market Forecast examines the outlook for the South African telecommunications market for 2021–2026. It analyzes spending on consumer and enterprise fixed and mobile services (voice and data) and on Pay TV services. The study discusses ... Read More

    • India Proposes Changes to Its Telecom Policy

      India Proposes Changes to Its Telecom Policy This IDC Market Note discusses India's draft Telecommunication Bill 2022, which aims to update the extant regulatory framework to keep up with the technological advancements and address the challenges facing the sector. The reform is needed because the th ... Read More

    • Conversational AI and the Future of IVR

      Conversational AI and the Future of IVR This IDC Perspective examines the future of interactive voice response (IVR) given the growing interest in and adoption of conversational AI solutions for functions such as customer service, sales, and even help desk operations. The document also makes recomme ... Read More

    • IDC PeerScape: UC&C Practices to Enable Hybrid Work

      IDC PeerScape: UC&C Practices to Enable Hybrid Work This IDC PeerScape analyzes organizations' challenges and best practices in implementing UC&C tools for hybrid work."UC&C is no longer a second-string system that merely complements business operations; it has rather moved to the center as ... Read More

    • MVNO 3Q22 Earnings Analysis: Boost Mobile Finally Joins the Cable MVNOs in Adding Subscribers

      MVNO 3Q22 Earnings Analysis: Boost Mobile Finally Joins the Cable MVNOs in Adding Subscribers This IDC Market Note examines the 3Q22 earnings from the three U.S. cable companies that offer mobile virtual network operator (MVNO) services as well as DISH Network's Boost Mobile MVNO business that was r ... Read More

    • Worldwide Telecom Network Functions Virtualization Software (VNF and NFVI) Forecast, 2022–2026

      Worldwide Telecom Network Functions Virtualization Software (VNF and NFVI) Forecast, 2022–2026 This IDC study presents the worldwide market forecast for telecom network functions virtualization software (VNF and NFVI) for the 2021–2026 period."Adoption of cloud-native network functions (CNFs) are sl ... Read More

    • Telstra Pivots to T25 Vision

      Telstra Pivots to T25 Vision This IDC Market Note discusses Telstra's recently concluded Industry Analyst Day, which was an opportunity to hear about the status of Telstra's ambitious transformation plan, initially called T22. With reportedly around 80% of metrics for T22 already achieved, Telstra i ... Read More

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