Category: Audio, Video and Teleconferencing
Audio, Video and Teleconferencing market research reports by IDC
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U.S. Managed Network Services Forecast, 2024–2028
U.S. Managed Network Services Forecast, 2024–2028 This IDC study presents a five-year forecast for the U.S. managed network services market for the 2024–2028 period."The U.S. managed network services market is projected to grow at a CAGR of 5.5%, expanding from $36.8 billion in 2023 to $48.2 billion ... Read More
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European UCaaS Forecast, 2023–2028
European UCaaS Forecast, 2023–2028 This IDC Market Forecast analyzes the European unified communications-as-a-service market over the 2023–2028 forecast period."While voice is seeing increased commoditization, it remains a widely used channel and the value comes from integrating it with the wider co ... Read More
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IDC PeerScape: Peer Insights to Implement a Hybrid Work Environment
IDC PeerScape: Peer Insights to Implement a Hybrid Work Environment This IDC PeerScape explores how savvy IT leaders are enabling workplace strategies, using technology to make in-office work the high point of the workweek, not an obligation to be endured. Strategies include increasing Wi-Fi bandwi ... Read More
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European Unified Communications and Collaboration Forecast, 2023-2028
European Unified Communications and Collaboration Forecast, 2023-2028 The IDC Market Forecast examines the European UC&C market, with breakdowns for the various technologies and services that constitute this market: UC applications and IP telephony equipment, videoconferencing and telepresence e ... Read More
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European Telco Diversification Beyond Connectivity on the Micro and Small Business Markets
European Telco Diversification Beyond Connectivity on the Micro and Small Business Markets This IDC Market Perspective focuses on European telcos' strategies and propositions to reach and retain SMBs with IT products and services offered beyond connectivity and devices. These IT products and service ... Read More
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Worldwide Web Conferencing Applications Software Forecast, 2024-2028: Hands-On, Intelligent Conferencing
Worldwide Web Conferencing Applications Software Forecast, 2024-2028: Hands-On, Intelligent Conferencing This IDC study highlights the evolving web conferencing market, emphasizing the integration of AI to enhance human connectedness, collaboration, and multimodality in the workplace. IDC predicts ... Read More
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European Network Consulting and Integrations Services Forecast, 2022–2028: After COVID-19 and the Supply Chain Crisis, Back to Normal and GenAI
European Network Consulting and Integrations Services Forecast, 2022–2028: After COVID-19 and the Supply Chain Crisis, Back to Normal and GenAI This IDC Market Forecast assesses the network consulting and integration services market in Europe in 2023 and forecasts market developments until 2028. Bas ... Read More
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Worldwide Web Conferencing Applications Market Shares, 2023: Evolving Communications and Collaboration
Worldwide Web Conferencing Applications Market Shares, 2023: Evolving Communications and Collaboration This IDC study examines the vendor revenue performance in the overall web conferencing applications market for 2023. The top 5 vendors in 2023 based on worldwide revenue are Microsoft (32.2%), Zoom ... Read More
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Dedicated Access Versus Shared Fiber Versus Fixed Wireless: The Enterprise Perspective
Dedicated Access Versus Shared Fiber Versus Fixed Wireless: The Enterprise Perspective This IDC Perspective discusses dedicated access versus shared fiber versus fixed wireless. Today's enterprises face the continued challenge of aligning network capacity to the growing data demands of the organizat ... Read More
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European Unified Communications and Collaboration Market Shares, 2023: Vendors That Shaped 2023
European Unified Communications and Collaboration Market Shares, 2023: Vendors That Shaped 2023 This IDC Market Share examines the European UC&C vendor landscape, with breakdowns for the various technologies and services that constitute this market: UC applications and IP telephony equipment, vi ... Read More
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European Collaborative Applications Market Shares, 2023: Vendors that Shaped 2023
European Collaborative Applications Market Shares, 2023: Vendors that Shaped 2023 In 2023, collaborative applications saw a significant shift from being a solution that facilitates communication and collaboration to a platform that can drive employee experience, with vendors significantly invested i ... Read More
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Comcast Business and Its Focus on International Expansion in Europe
Comcast Business and Its Focus on International Expansion in Europe This IDC Market Note covers highlights of Comcast Business' annual analyst event, held in Philadelphia on April 17 and 18, 2024."Comcast Business is successfully growing its customer base and revenues, targeting midmarket and large ... Read More
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Japan Collaborative Workspace Forecast, 2024–2028
Japan Collaborative Workspace Forecast, 2024–2028 This IDC research report provides the collaborative workspace market performance in 2023 and market forecasts from 2024 to 2028. IDC classifies this market into "collaborative applications" and "content workflow/management applications" and analyzes ... Read More
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Canadian Communications Services Forecast, 2024–2028
Canadian Communications Services Forecast, 2024–2028 This IDC study provides the five-year forecast for the Canadian communications services sector's revenue including consumer, business, and wholesale market segments for 2024–2028. This study also provides more detailed forecasts across service seg ... Read More
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Enterprise Connect 2024: AI's Level Up for Collaboration, UCaaS, and CCaaS
Enterprise Connect 2024: AI's Level Up for Collaboration, UCaaS, and CCaaS This IDC Market Perspective analyzes the key announcements made from collaboration and contact-center-as-a-service (CCaaS) vendors and their impact on the market at the Enterprise Connect 2024 conference and expo, which was h ... Read More
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Comcast Business Analyst Conference 2024
Comcast Business Analyst Conference 2024 This IDC Market Note discusses Comcast Business' annual business analyst conference held at headquarters Philadelphia in April 2024. The conference focused on Comcast, and Comcast Business, strengths and future goals in unified communications and cybersecurit ... Read More
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The Critical Importance of Connectivity in Delivering Experience-Orchestrated Applications
The Critical Importance of Connectivity in Delivering Experience-Orchestrated Applications This IDC Perspective provides an overview of the importance of connectivity in powering an effective experience-orchestrated (X-O) business. It emphasizes the need for organizations to evolve from siloed digit ... Read More
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RingCentral Shifting from Unified Communications to Unified Intelligent Experience
RingCentral Shifting from Unified Communications to Unified Intelligent Experience This IDC Market Note discusses RingCentral's shift from unified communications to unified intelligent experience, as announced during its Analyst Summit 2024. The company plans to extend its market to include events, ... Read More
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Worldwide Team Collaboration Applications Forecast, 2023–2027: The Multiplayer Workspace
Worldwide Team Collaboration Applications Forecast, 2023–2027: The Multiplayer Workspace Work is becoming more engaging, communicative, collaborative, and measurable. The intelligent collaborative workspace will evolve to become a more intuitive visual workspace, according to Wayne Kurtzman, resear ... Read More
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Telco CPaaS Strategies in Europe
Telco CPaaS Strategies in Europe This IDC Market Perspective looks at how CPaaS is deployed within European telco enterprise communications strategies as well as its role in telco operators' digital marketplaces, network monetization, and unlocking new customer market communities."As 5G market deman ... Read More
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The Future of Meeting Rooms — Delivering Equitable Experiences
The Future of Meeting Rooms — Delivering Equitable Experiences This IDC Market Perspective discusses how meeting room technologies are evolving with vendor-led innovation and the buyers' perspective on why they would be willing to spend on these technologies. "The establishment of hybrid working as ... Read More
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European Unified Communications and Collaboration Market Share, 2022: Vendors Shaping 2022
European Unified Communications and Collaboration Market Share, 2022: Vendors Shaping 2022 The IDC Market Share examines the European UC&C vendor landscape, with breakdowns for the various technologies and services that constitute this market, namely UC applications and IP telephony equipment, v ... Read More
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Redesigning the Office to Meet Future Business Needs
Redesigning the Office to Meet Future Business Needs This IDC Market Perspective examines the current trends in office redesign, drawing on results from IDC’s 2023 Future of Work Survey. It also provides an overview of the popular technologies used to support seamless collaboration, attract employee ... Read More
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Worldwide Web Conferencing Applications Software Forecast, 2023–2027: Beyond Faces in Boxes
Worldwide Web Conferencing Applications Software Forecast, 2023–2027: Beyond Faces in Boxes This IDC study looks at future revenue expected in the web conferencing applications software market. During the COVID-19 pandemic years, many people adopted collaborative software at a remarkable pace and ar ... Read More
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CCaaS and CPaaS: Coexistence and Convergence
CCaaS and CPaaS: Coexistence and Convergence This IDC Perspective highlights the ongoing transformation of customer engagement, given the convergence of contact center-as-a-service (CCaaS) and communications platform-as-a-service (CPaaS) stacks, toward driving customer experience. "As the contact ce ... Read More
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