Category: Telecommunications
Telecommunications market research reports by IDC
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BT Outlines SMB Segmentation Approach and Go-to-Market Strategy
BT Outlines SMB Segmentation Approach and Go-to-Market Strategy This IDC Market Note explores the evolution of BT's SMB strategy as outlined by BT executives during a webinar in October 2023. Cisco explained its segmentation approach to SMB customers and outlined how it is leveraging its partner eco ... Read More
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European Consumer Telecoms Strategies: Research Coverage and Approach
European Consumer Telecoms Strategies: Research Coverage and Approach This IDC Perspective provides an overview of the markets covered in IDC's European Consumer Telecom Strategies research program. It analyzes various aspects of consumer strategies, including connections as well as existing and new ... Read More
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Worldwide Team Collaboration Applications Forecast, 2023–2027: The Multiplayer Workspace
Worldwide Team Collaboration Applications Forecast, 2023–2027: The Multiplayer Workspace Work is becoming more engaging, communicative, collaborative, and measurable. The intelligent collaborative workspace will evolve to become a more intuitive visual workspace, according to Wayne Kurtzman, resear ... Read More
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Telco CPaaS Strategies in Europe
Telco CPaaS Strategies in Europe This IDC Market Perspective looks at how CPaaS is deployed within European telco enterprise communications strategies as well as its role in telco operators' digital marketplaces, network monetization, and unlocking new customer market communities."As 5G market deman ... Read More
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The Future of Meeting Rooms — Delivering Equitable Experiences
The Future of Meeting Rooms — Delivering Equitable Experiences This IDC Market Perspective discusses how meeting room technologies are evolving with vendor-led innovation and the buyers' perspective on why they would be willing to spend on these technologies. "The establishment of hybrid working as ... Read More
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STC Group Profile
STC Group Profile This IDC Vendor Profile offers an overview of one of the leading telecom operators in Saudia Arabia and the wider Middle East. IDC assessed STC Group's portfolio and strategy for the digital services market (e.g., cloud services, IoT, data analytics). Please Note: Extended descript ... Read More
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BT Unveils its Strategy for Business at Focus 2023: Better on BT
BT Unveils its Strategy for Business at Focus 2023: Better on BT This IDC Market Perspective summarizes the highlights of BT Focus 2023, which was held virtually on October 12, 2023. It provides IDC's perspective on BT Business' strategy, with a focus on its Global Fabric platform and its efforts in ... Read More
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Generative AI in Action: Vodafone Idea
Generative AI in Action: Vodafone Idea This IDC Perspective examines the adoption level of generative AI (GenAI) technologies in Vodafone Idea (VI). Its objective is to provide enterprises with practical insights and guidance relating to GenAI solutions adoption and demonstrate ways of leveraging it ... Read More
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Esri Conference: Industry Ecosystem Empowerment Through Shared Geospatial Data
Esri Conference: Industry Ecosystem Empowerment Through Shared Geospatial Data This IDC Market Note provides our observations and thoughts from the Esri IMGIS Conference held recently in Palm Springs, California."The move to modern GIS data mapping, as Esri envisions, includes integration of this da ... Read More
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Telco FMC Bundles in Europe: Shifting to Value-Based Offerings to Move Away from Tight Pricing Competition
Telco FMC Bundles in Europe: Shifting to Value-Based Offerings to Move Away from Tight Pricing Competition This IDC Market Perspective describes the evolution of the fixed-mobile convergence telecommunication services market. In Europe, growth in FMC multiplay bundle subscriptions has largely stalle ... Read More
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United Arab Emirates Telecom Services Forecast, 2022-2027
United Arab Emirates Telecom Services Forecast, 2022-2027 This IDC Market Forecast examines the outlook for the UAE telecom market across the 2022–2027 period. The study analyzes the provision of connectivity services and discusses the key trends, challenges, and competitive dynamics shaping the mar ... Read More
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European Unified-Communications-as-a-Service Forecast, 2022–2027
European Unified-Communications-as-a-Service Forecast, 2022–2027 This IDC Market Forecast analyzes the European UCaaS market over the 2022–2027 forecast period."Voice is an integral part of the communications and collaboration stack, and combined UCaaS and CCaaS solutions will become more common as ... Read More
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European Unified Communications and Collaboration Market Share, 2022: Vendors Shaping 2022
European Unified Communications and Collaboration Market Share, 2022: Vendors Shaping 2022 The IDC Market Share examines the European UC&C vendor landscape, with breakdowns for the various technologies and services that constitute this market, namely UC applications and IP telephony equipment, v ... Read More
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Redesigning the Office to Meet Future Business Needs
Redesigning the Office to Meet Future Business Needs This IDC Market Perspective examines the current trends in office redesign, drawing on results from IDC’s 2023 Future of Work Survey. It also provides an overview of the popular technologies used to support seamless collaboration, attract employee ... Read More
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BT Targets Marketplace Opportunity Through Strategic AWS Collaboration Agreement
BT Targets Marketplace Opportunity Through Strategic AWS Collaboration Agreement This IDC Market Note provides an overview of BT's strategic collaboration agreement with AWS. BT recognizes the importance of cloud marketplaces in the way its customers want to discover, procure, and manage IT environm ... Read More
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Worldwide Web Conferencing Applications Software Forecast, 2023–2027: Beyond Faces in Boxes
Worldwide Web Conferencing Applications Software Forecast, 2023–2027: Beyond Faces in Boxes This IDC study looks at future revenue expected in the web conferencing applications software market. During the COVID-19 pandemic years, many people adopted collaborative software at a remarkable pace and ar ... Read More
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The Changing Faces and Cultures of EMEA's Telco Industry
The Changing Faces and Cultures of EMEA's Telco Industry This IDC Market Note reviews the key themes and emphasis on cultural transformation from several recent analyst interactions with EMEA telco industry CEOs and CXOs. In all these interactions, the leadership identified cultural transformation a ... Read More
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Deutsche Telekom's Sourcing Advisor and Analyst Day Through an Enterprise Communications Lens
Deutsche Telekom's Sourcing Advisor and Analyst Day Through an Enterprise Communications Lens This IDC Market Note looks back at the Deutsche Telekom Sourcing and Analyst Day, held just outside Bonn, Germany, in the summer of 2023. At the event, DT outlined its ambition to become the leading digital ... Read More
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South Africa Telecom Services Forecast, 2022–2027
South Africa Telecom Services Forecast, 2022–2027 This IDC Market Forecast examines the outlook for the South African telecom market across the 2022–2027 period. The study analyzes the provision of consumer and business connectivity (voice and data) services and discusses the key trends, challenges, ... Read More
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Türkiye Telecom Services Forecast, 2022–2027
Türkiye Telecom Services Forecast, 2022–2027 This IDC Market Forecast analyzes the telecommunications services industry in Türkiye in 2022 and forecasts telecommunications services expenditure through 2027. The study presents forecasts in two technology categories: mobile and fixed line.The study an ... Read More
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Digital Life Series: The Smart Home Opportunity and the Role that European Telcos can Play
Digital Life Series: The Smart Home Opportunity and the Role that European Telcos can Play This IDC Market Perspective highlights the evolution of smart home business across Europe, providing an overview of technology evolution, adoption, and the adopting personas. It also provides a total addressab ... Read More
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CCaaS and CPaaS: Coexistence and Convergence
CCaaS and CPaaS: Coexistence and Convergence This IDC Perspective highlights the ongoing transformation of customer engagement, given the convergence of contact center-as-a-service (CCaaS) and communications platform-as-a-service (CPaaS) stacks, toward driving customer experience. "As the contact ce ... Read More
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Saudi Arabia Telecommunication Services: Adapting to Emerging Technologies and Shifting Market Dynamics
Saudi Arabia Telecommunication Services: Adapting to Emerging Technologies and Shifting Market Dynamics This IDC Market Perspective provides analysis of the telecommunications industry in Saudi Arabia, emphasizing market dynamics, growth potential, and future trends over the 2022–2027 period. The st ... Read More
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IDC MaturityScape Benchmark: Location and Geospatial Intelligence in North America, 2023
IDC MaturityScape Benchmark: Location and Geospatial Intelligence in North America, 2023 This IDC study highlights the results of IDC's 2023 Location and Geospatial Intelligence MaturityScape Benchmark Survey and is a supplement to IDC MaturityScape: Location and Geospatial Intelligence 1.0 (IDC #US ... Read More
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Is the Future Wireless? 5G’s Capabilities and Low Earth Orbit Satellite’s Coverage Bring Opportunities for Australia and New Zealand Businesses
Is the Future Wireless? 5G’s Capabilities and Low Earth Orbit Satellite’s Coverage Bring Opportunities for Australia and New Zealand Businesses Recent events, such as the devastating impact of Cyclone Gabrielle in New Zealand, have prompted organisations to think more about connectivity resilience, ... Read More
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