Interactive Voice Response (IVR) market research reports by IDC

Conversational AI and the Future of IVR

Dec 13, 2022  |  Published by: IDC  |  USD 4,500

Conversational AI and the Future of IVR This IDC Perspective examines the future of interactive voice response (IVR) given the growing interest in and adoption of conversational AI solutions for functions such as customer service, sales, and even help desk operations. The document also makes recomme ... Read More