VOIP market research reports by IDC

• Asia/Pacific Communications SPs Fixed-Line Services Forecast, 2024–2028

  Sep 30, 2024  |  Published by: IDC  |  USD 7,500

  Asia/Pacific Communications SPs Fixed-Line Services Forecast, 2024–2028 This IDC study examines the fixed-line services market in Asia/Pacific. It presents spending data from fixed voice and fixed data segments and highlights insights into the trends and performances in the region within a five-year ... Read More

• PSTN/ISDN Shutoff Strategies in Europe

  Sep 30, 2024  |  Published by: IDC  |  USD 7,500

  PSTN/ISDN Shutoff Strategies in Europe This IDC Market Perspective discusses the declining business legacy voice market, the process some countries have been through, and the objectives other countries are looking to achieve in the next few years. It also explores options providers can take to maxim ... Read More

• Japan Telecommunications Services Forecast, 2024–2028

  Jul 24, 2024  |  Published by: IDC  |  USD 7,500

  Japan Telecommunications Services Forecast, 2024–2028 This research report provides market forecasts and outlook for the Japan telecommunications services market from 2024 to 2028. In 2023, the Japan telecommunications services market saw sales growth in the enterprise WAN services market as employe ... Read More

• Worldwide and U.S. Enterprise Network Consulting and Integration Services Forecast, 2024–2028

  Jun 25, 2024  |  Published by: IDC  |  USD 7,500

  Worldwide and U.S. Enterprise Network Consulting and Integration Services Forecast, 2024–2028 This IDC study provides a comprehensive forecast for the worldwide and U.S. enterprise network consulting and integration services (NCIS) market from 2023 to 2028, estimating growth from $39.4 billion to $5 ... Read More

• Comcast Business and Its Focus on International Expansion in Europe

  Jun 25, 2024  |  Published by: IDC  |  USD 2,500

  Comcast Business and Its Focus on International Expansion in Europe This IDC Market Note covers highlights of Comcast Business' annual analyst event, held in Philadelphia on April 17 and 18, 2024."Comcast Business is successfully growing its customer base and revenues, targeting midmarket and large ... Read More

• EMEA Wholesale Telecoms Strategies: Scope and Definitions, 2024

  Jun 05, 2024  |  Published by: IDC  |  USD 7,500

  EMEA Wholesale Telecoms Strategies: Scope and Definitions, 2024 This IDC Market Perspective details the scope and definitions of markets covered in the EMEA Wholesale Telecoms Strategies program. It analyzes connectivity and related infrastructure services sold to telecoms operators and other servic ... Read More

• Worldwide Unified Communications and Collaboration Forecast, 2024-2028

  May 31, 2024  |  Published by: IDC  |  USD 7,500

  Worldwide Unified Communications and Collaboration Forecast, 2024-2028 This IDC study aggregates the forecasts of the key technology market segments that make up the worldwide unified communications and collaboration ecosystem."The UC&C market has matured after significant investments were made ... Read More

• Canadian Communications Services Forecast, 2024–2028

  May 28, 2024  |  Published by: IDC  |  USD 7,500

  Canadian Communications Services Forecast, 2024–2028 This IDC study provides the five-year forecast for the Canadian communications services sector's revenue including consumer, business, and wholesale market segments for 2024–2028. This study also provides more detailed forecasts across service seg ... Read More

• Canadian Consumer Communications Services Forecast, 2024–2028: Wireless, Internet, TV, and Wireline Voice Services

  May 28, 2024  |  Published by: IDC  |  USD 7,500

  Canadian Consumer Communications Services Forecast, 2024–2028: Wireless, Internet, TV, and Wireline Voice Services This IDC study provides the market forecast for Canadian consumer communications services, including wireless, internet access, TV, and wireline voice services, for 2024–2028."Canada i ... Read More

• Canadian Communications Services Market Shares, 2023: Rogers Captures Over 25% Share with Shaw Acquisition

  May 27, 2024  |  Published by: IDC  |  USD 7,500

  Canadian Communications Services Market Shares, 2023: Rogers Captures Over 25% Share with Shaw Acquisition With a slowing economy, consumers and businesses carefully watching their spending, and a communications market that is growing at a relatively flat 1.9% in 2023, we are seeing service provider ... Read More

• U.S. SMB Communications Services Forecast, 2024–2028

  May 15, 2024  |  Published by: IDC  |  USD 7,500

  U.S. SMB Communications Services Forecast, 2024–2028 This IDC study analyzes and forecasts the revenue for the U.S. small and medium-sized business communications services market. The study provides IDC's definitions of SMB and telecom voice and data categories, and it presents a detailed forecast, ... Read More

• European Enterprise Communications Services, 2024: Scope and Definitions

  Mar 29, 2024  |  Published by: IDC  |  USD 7,500

  European Enterprise Communications Services, 2024: Scope and Definitions This IDC Market Perspective provides an overview of the markets covered in IDC's European Enterprise Communications Services. IDC's European Enterprise Communications Services CIS analyzes the connectivity and communications se ... Read More

• Cloud Provider Voice Platforms: How Businesses Are Connecting Voice with Cloud-Based Collaboration

  Mar 14, 2024  |  Published by: IDC  |  USD 4,500

  Cloud Provider Voice Platforms: How Businesses Are Connecting Voice with Cloud-Based Collaboration This Market Perspective discusses the evolving landscape of voice communication in the business sector, focusing on the integration of voice and cloud-based collaboration. It explores various options f ... Read More

• IDC PlanScape: Generative AI Fraud Strategy

  Feb 20, 2024  |  Published by: IDC  |  USD 7,500

  IDC PlanScape: Generative AI Fraud Strategy This IDC PlanScape looks at the most common types of GenAI-generated fraud that organizations are facing, how each is created, and steps for successfully identifying and reacting to them.“Digital fraud is nothing new. But generative AI has taken it to a wh ... Read More

• Telco CPaaS Strategies in Europe

  Dec 20, 2023  |  Published by: IDC  |  USD 7,500

  Telco CPaaS Strategies in Europe This IDC Market Perspective looks at how CPaaS is deployed within European telco enterprise communications strategies as well as its role in telco operators' digital marketplaces, network monetization, and unlocking new customer market communities."As 5G market deman ... Read More

• European Enterprise Voice Platforms and Services Forecast, 2022-2027

  Dec 16, 2023  |  Published by: IDC  |  USD 7,500

  European Enterprise Voice Platforms and Services Forecast, 2022-2027 The integration and capabilities of UCaaS, in addition to the quality of the service, means voice will remain an important part of the modern communications stack. Voice is becoming more specialized, and businesses will look for th ... Read More

• European Communications-Platform-as-a-Service Forecast, 2023–2027

  Nov 24, 2023  |  Published by: IDC  |  USD 7,500

  European Communications-Platform-as-a-Service Forecast, 2023–2027 This IDC Market Forecast assesses the European CPaaS market for 2022 to 2027. It provides insight into the underlying forces impacting this market in the forecast period."Despite macroeconomic challenges in the region, the CPaaS marke ... Read More

• Telco FMC Bundles in Europe: Shifting to Value-Based Offerings to Move Away from Tight Pricing Competition

  Nov 10, 2023  |  Published by: IDC  |  USD 7,500

  Telco FMC Bundles in Europe: Shifting to Value-Based Offerings to Move Away from Tight Pricing Competition This IDC Market Perspective describes the evolution of the fixed-mobile convergence telecommunication services market. In Europe, growth in FMC multiplay bundle subscriptions has largely stalle ... Read More

• European Unified Communications and Collaboration Market Share, 2022: Vendors Shaping 2022

  Oct 18, 2023  |  Published by: IDC  |  USD 7,500

  European Unified Communications and Collaboration Market Share, 2022: Vendors Shaping 2022 The IDC Market Share examines the European UC&C vendor landscape, with breakdowns for the various technologies and services that constitute this market, namely UC applications and IP telephony equipment, v ... Read More

• Digital Life Series: The Smart Home Opportunity and the Role that European Telcos can Play

  Aug 09, 2023  |  Published by: IDC  |  USD 7,500

  Digital Life Series: The Smart Home Opportunity and the Role that European Telcos can Play This IDC Market Perspective highlights the evolution of smart home business across Europe, providing an overview of technology evolution, adoption, and the adopting personas. It also provides a total addressab ... Read More

• CCaaS and CPaaS: Coexistence and Convergence

  Aug 03, 2023  |  Published by: IDC  |  USD 7,500

  CCaaS and CPaaS: Coexistence and Convergence This IDC Perspective highlights the ongoing transformation of customer engagement, given the convergence of contact center-as-a-service (CCaaS) and communications platform-as-a-service (CPaaS) stacks, toward driving customer experience. "As the contact ce ... Read More

• U.S. Business Wireline Service Provider Market Shares, 2022: The Race to Replace Legacy Revenue Continues

  Jun 30, 2023  |  Published by: IDC  |  USD 7,500

  U.S. Business Wireline Service Provider Market Shares, 2022: The Race to Replace Legacy Revenue Continues This IDC study presents a 2022 market share analysis of the top business wireline service providers in the U.S. business wireline service provider market. The market remains dominated by major t ... Read More

• Asia/Pacific Communications Service Provider Market Semiannual Update, 2H22

  Jun 15, 2023  |  Published by: IDC  |  USD 7,500

  Asia/Pacific Communications Service Provider Market Semiannual Update, 2H22 This IDC study looks at the Asia/Pacific fixed-line telecommunications market, which is unique in terms of a rich mix of mature markets, such as China, South Korea, Singapore, and emerging markets, such as India, Malaysia, P ... Read More

• Streaming and Real-Time Data Redefined and Superimposed on IDC's Global DataSphere

  May 02, 2023  |  Published by: IDC  |  USD 7,500

  Streaming and Real-Time Data Redefined and Superimposed on IDC's Global DataSphere This IDC Market Perspective defines (or redefines) streaming data, real-time data, and ultra-real-time data, and the volume of data created in IDC's Global DataSphere in 2022 that fall into these subsegmentations is e ... Read More

• "Voice of the Customer" Programs: Where Are They Today? More Importantly, Where Are They Going?

  Mar 31, 2023  |  Published by: IDC  |  USD 7,500

  "Voice of the Customer" Programs: Where Are They Today? More Importantly, Where Are They Going? This IDC Perspective discusses the evolution of voice of the customer as a corporate program to listen, analyze, and act on customer feedback and sentiment as it is used to improve products, services, and ... Read More

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