Category: Telecommunications
Telecommunications market research reports by IDC
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CCaaS and CPaaS: Coexistence and Convergence
CCaaS and CPaaS: Coexistence and Convergence This IDC Perspective highlights the ongoing transformation of customer engagement, given the convergence of contact center-as-a-service (CCaaS) and communications platform-as-a-service (CPaaS) stacks, toward driving customer experience. "As the contact ce ... Read More
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Saudi Arabia Telecommunication Services: Adapting to Emerging Technologies and Shifting Market Dynamics
Saudi Arabia Telecommunication Services: Adapting to Emerging Technologies and Shifting Market Dynamics This IDC Market Perspective provides analysis of the telecommunications industry in Saudi Arabia, emphasizing market dynamics, growth potential, and future trends over the 2022–2027 period. The st ... Read More
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IDC MaturityScape Benchmark: Location and Geospatial Intelligence in North America, 2023
IDC MaturityScape Benchmark: Location and Geospatial Intelligence in North America, 2023 This IDC study highlights the results of IDC's 2023 Location and Geospatial Intelligence MaturityScape Benchmark Survey and is a supplement to IDC MaturityScape: Location and Geospatial Intelligence 1.0 (IDC #US ... Read More
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Is the Future Wireless? 5G’s Capabilities and Low Earth Orbit Satellite’s Coverage Bring Opportunities for Australia and New Zealand Businesses
Is the Future Wireless? 5G’s Capabilities and Low Earth Orbit Satellite’s Coverage Bring Opportunities for Australia and New Zealand Businesses Recent events, such as the devastating impact of Cyclone Gabrielle in New Zealand, have prompted organisations to think more about connectivity resilience, ... Read More
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European Unified Communications as a Service Market Shares, 2022: Vendors Shaping 2022
European Unified Communications as a Service Market Shares, 2022: Vendors Shaping 2022 The UCaaS market in Europe grew 13.5%, with private UCaaS growing 4.2% and the public segment growing 14.6% between 2021 and 2022.Microsoft continues to lead the overall UCaaS market. It recorded 74% growth in rev ... Read More
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U.S. Business Wireline Service Provider Market Shares, 2022: The Race to Replace Legacy Revenue Continues
U.S. Business Wireline Service Provider Market Shares, 2022: The Race to Replace Legacy Revenue Continues This IDC study presents a 2022 market share analysis of the top business wireline service providers in the U.S. business wireline service provider market. The market remains dominated by major t ... Read More
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Collaboration Apps Are in Perpetual Launch with AI Announcements from Microsoft, Google, Slack, and Zoom
Collaboration Apps Are in Perpetual Launch with AI Announcements from Microsoft, Google, Slack, and Zoom This IDC study focuses on the recent announcements, many AI focused, from Google, Microsoft, Slack and Zoom, including the analysis of the Google and Microsoft developer conferences, with a focus ... Read More
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Asia/Pacific (Excluding Japan) Internet of Things Connections and Traffic Model Update, 2023–2027
Asia/Pacific (Excluding Japan) Internet of Things Connections and Traffic Model Update, 2023–2027 This IDC study reveals that the years 2022 and 2023 are expected to witness a rapid acceleration in the adoption of Internet of Things (IoT) technology adoption. This surge is primarily fueled by the im ... Read More
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A Telco Outlook on Generative AI
A Telco Outlook on Generative AI This IDC Market Note reviews the current expected use cases and impact of generative AI in the telecoms sector, reflecting on the past six months of industry discussions and considerations for using generative AI — and AI in general — in the telecoms industry. Please ... Read More
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U.S. Consumer Fixed Broadband Market Shares, 2022: Cable Growth Slows, While Fixed Wireless Access Surges
U.S. Consumer Fixed Broadband Market Shares, 2022: Cable Growth Slows, While Fixed Wireless Access Surges This IDC study provides market shares for the U.S. consumer fixed broadband market for full-year 2022."Broadband is the most important service for most households, driving connectivity across nu ... Read More
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Asia/Pacific Communications Service Provider Market Semiannual Update, 2H22
Asia/Pacific Communications Service Provider Market Semiannual Update, 2H22 This IDC study looks at the Asia/Pacific fixed-line telecommunications market, which is unique in terms of a rich mix of mature markets, such as China, South Korea, Singapore, and emerging markets, such as India, Malaysia, P ... Read More
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Canadian Communications Services Market Shares, 2022: The Dawn of Satellite Internet
Canadian Communications Services Market Shares, 2022: The Dawn of Satellite Internet This IDC Canada study analyzes the Canadian communications services sector revenue shares across the major service providers in Canada. The telecommunications market is undergoing a significant consolidation not onl ... Read More
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Communication Service Providers Expand Service and Revenue Opportunities with Low Earth Orbit Satellites
Communication Service Providers Expand Service and Revenue Opportunities with Low Earth Orbit Satellites This IDC Market Perspective highlights how low Earth orbit (LEO) satellites have emerged to become more prominent for communications service providers' (comms SPs)' investment and technology plan ... Read More
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Canadian Consumer Wireless, Internet, and Wireline Voice Services Forecast, 2023–2027
Canadian Consumer Wireless, Internet, and Wireline Voice Services Forecast, 2023–2027 This IDC study examines consumer wireless voice and data, residential dial-up and high-speed internet, and residential wireline voice services and addresses the current state of these markets in Canada. It provides ... Read More
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1Q23 MVNO Earnings Results: Big Subscriber Gains for Top Cable MVNOs; Boost Mobile's Losses Drag On
1Q23 MVNO Earnings Results: Big Subscriber Gains for Top Cable MVNOs; Boost Mobile's Losses Drag On This IDC Market Note examines the 1Q23 earnings, released April 27 to May 8, 2023, from the three U.S. cable companies that report mobile virtual network operator (MVNO) financial services results as ... Read More
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Impact of Fixed Wireless Access on Cable and Fiber Internet Access Services for Business
Impact of Fixed Wireless Access on Cable and Fiber Internet Access Services for Business This IDC Perspective intends to illustrate the impact of FWA on cable, fiber, and DSL internet access connections over time in the enterprise and business services space. FWA is expected to gain a significant ma ... Read More
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Worldwide Communications Service Provider Operations and Monetization Solution Forecast, 2023-2027
Worldwide Communications Service Provider Operations and Monetization Solution Forecast, 2023-2027 This IDC study shows that communications SPs are continuing to invest in their IT systems and network operations as a necessary component of the cloud-native journey. The recent momentum in 5G standalo ... Read More
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IDC Market Note: 2023 OCP Regional Summit Prague
IDC Market Note: 2023 OCP Regional Summit Prague This IDC Market Note highlights some of the announcements and demonstrations by participants at 2023 OCP Regional Summit Prague, specific to specification release, solution and design demo such as IT ecosystem (server, storage, and networking), edge, ... Read More
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Huawei Announces Its New Digital Managed Network Solution for Carriers at MWC23
Huawei Announces Its New Digital Managed Network Solution for Carriers at MWC23 This IDC Market Note provides key insights from Huawei's new launch of its Digital Managed Network Solution for carriers at Mobile World Congress 2023 (MWC23) in Barcelona. It assesses Huawei's new offerings in light of ... Read More
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New Zealand Telecommunications Service Provider Market Share 2023: Post-Pandemic Growth Continues
New Zealand Telecommunications Service Provider Market Share 2023: Post-Pandemic Growth Continues This IDC study presents a 2022 market share analysis of the top telecom service providers in the New Zealand telecommunications market. The New Zealand telecom service provider market is dominated by th ... Read More
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Streaming and Real-Time Data Redefined and Superimposed on IDC's Global DataSphere
Streaming and Real-Time Data Redefined and Superimposed on IDC's Global DataSphere This IDC Market Perspective defines (or redefines) streaming data, real-time data, and ultra-real-time data, and the volume of data created in IDC's Global DataSphere in 2022 that fall into these subsegmentations is e ... Read More
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"Voice of the Customer" Programs: Where Are They Today? More Importantly, Where Are They Going?
"Voice of the Customer" Programs: Where Are They Today? More Importantly, Where Are They Going? This IDC Perspective discusses the evolution of voice of the customer as a corporate program to listen, analyze, and act on customer feedback and sentiment as it is used to improve products, services, and ... Read More
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The Matrix of Earthbound and Extraterrestrial Entities
The Matrix of Earthbound and Extraterrestrial Entities This IDC Perspective provides conceptual guidance to organizations seeking to understand the evolution of the Internet of Things (IoT) and its metamorphosis into a new framework, the Matrix of Earthbound and Extraterrestrial Entities (ME3)."The ... Read More
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IDC MaturityScape: Location and Geospatial Intelligence 1.0
IDC MaturityScape: Location and Geospatial Intelligence 1.0 This IDC MaturityScape describes the organizational characteristics at five levels of location and geospatial intelligence maturity, from a completely ad hoc approach with limited awareness to one in which location and geospatial intelligen ... Read More
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Is Mobile UCaaS Finally Here, or Has It Always Been Here? Verizon Mobile for Microsoft Teams Illustrates How the Mobile UC&C Solution Concept Is Expanding
Is Mobile UCaaS Finally Here, or Has It Always Been Here? Verizon Mobile for Microsoft Teams Illustrates How the Mobile UC&C Solution Concept Is Expanding This IDC Market Note provides an overview of Verizon Mobile for Microsoft Teams, putting it in the context of what mobile options exist in the U ... Read More