Category: Service Industries
Service Industries market research reports by IDC
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Modernizing Candidate Relationship Management
Modernizing Candidate Relationship Management This IDC Perspective discusses the modernization of candidate relationship management in talent acquisition practices and the advances vendors are making in the space to assist clients in reaching their TA goals."The candidate pool for recruiters is more ... Read More
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Worldwide SMB IT Staffing and Resourcing Update
Worldwide SMB IT Staffing and Resourcing Update This IDC Market Perspective explores how technology such as automation and machine learning can step in to help SMBs meet their business needs and continue to grow with fewer employees as SMBs today are struggling more than their enterprise counterpart ... Read More
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IDC Perspective: Lessons from Australia's CIO50 Awards 2021 for the Future of CIO Leadership
IDC Perspective: Lessons from Australia's CIO50 Awards 2021 for the Future of CIO Leadership This IDC Perspective reviews some of the key lessons CIOs should consider in the process of executing their digital-first strategy. Specifically, it describes key lessons learnt from the second year of the p ... Read More
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Measuring Employee Performance: From "Presenteeism" to "Business Outcomes"
Measuring Employee Performance: From "Presenteeism" to "Business Outcomes" This IDC Perspective discusses how companies used to measure employee performance in the past and how this has changed since the COVID-19 pandemic as new business requirements emerged. Companies need to reassess and, if neede ... Read More
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Asia/Pacific Digital Strategy Consulting Services, 2021: A Market Perspective
Asia/Pacific Digital Strategy Consulting Services, 2021: A Market Perspective This IDC Market Perspective takes a deeper look at how organizations across Asia/Pacific have shifted their priorities and alignment to digital strategy initiatives post-COVID-19 pandemic. It also provides perspective on t ... Read More
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Building an Effective SMB Channel Strategy — Examples from Leading Vendors
Building an Effective SMB Channel Strategy — Examples from Leading Vendors This IDC Market Perspective discusses the basic steps in building an effective SMB channel strategy. Based on interviews with seven leading software vendors, it addresses all elements in a partner life cycle that should be ad ... Read More
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VSaaS: A Logical Evolution for Technology Vendors and Systems Integrators
VSaaS: A Logical Evolution for Technology Vendors and Systems Integrators This IDC Market Perspective evaluates video surveillance as a service (VSaaS) and its role in enterprises. Video surveillance as a service is increasingly an important part of the value proposition for camera vendors as well a ... Read More
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Cybersecurity Insurance: Are You Covering Your Risk?
Cybersecurity Insurance: Are You Covering Your Risk? This IDC Perspective identifies five crucial principles for IT executives about the use of cybersecurity insurance to transfer portions of an organization's cybersecurity risk to an insurance carrier. Modern cybersecurity insurance policies requir ... Read More
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Strategic Alliances Virtual Leadership Discussion, December 2021
Strategic Alliances Virtual Leadership Discussion, December 2021 This IDC Market Perspective highlights key insights shared at IDC's Strategic Alliances Virtual Leadership Discussion held December 9, 2021. The discussion focuses on critical topics that will assist senior alliance leaders in creatin ... Read More
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Building the "Digital Factory of the Future" at Toyota Financial Services: An IDC Case Study
Building the "Digital Factory of the Future" at Toyota Financial Services: An IDC Case Study This IDC Perspective analyzed the creation of a "software factory" at Toyota Financial Services to underpin its broader transformation to a digital business model. More specifically, it looks at the role of ... Read More
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AWS re:Invent 2021: Scaling Together With Partners
AWS re:Invent 2021: Scaling Together With Partners This IDC Market Note captures the main partnering-focused themes and announcements shared during re:Invent 2021. Highlights include the launch of four new partner paths in AWS Partner Network and several innovations in AWS Marketplace to increase ca ... Read More
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The Emergence of the "Hub-and-Spoke" Model in Europe: Reimagining the Office
The Emergence of the "Hub-and-Spoke" Model in Europe: Reimagining the Office This IDC Market Note summarizes IDC's views on the emergence and future of the hub-and-spoke model for office spaces in Europe. Please Note: Extended description available upon request. ... Read More
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Performance and Monitoring of Financial Institution AI/ML Models
Performance and Monitoring of Financial Institution AI/ML Models This IDC Perspective highlights the awareness of monitoring AI/ML models for performance. Data is the new gold as far as the development and predictability of AI/ML models. Financial institutions are rich in data and are applying it t ... Read More
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Artificial Intelligence and Payments: A Natural Fit
Artificial Intelligence and Payments: A Natural Fit This IDC Perspective highlights findings from IDC's 2021Worldwide Industry AI Path Survey, looking specifically at the use, plans, and investments into artificial intelligence (AI) for payments. Banks have singled out payment processing as the most ... Read More
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PRM (Political Risk Management): The Next Important Acronym in GRC?
PRM (Political Risk Management): The Next Important Acronym in GRC? This IDC Market Perspective highlights the potential to include political risk in the GRC framework. As frameworks evolve and political risk analysis modernizes, there is an increasing possibility for the inclusion of political ris ... Read More
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