Category: CRM & Customer Service
North America CRM & Customer Service
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Business Analytics & Enterprise Software Publishing in the US - Industry Market Research Report
... the back of favorable demand conditions caused by high corporate profit and investment. Over the five years to 2019, industry revenue has grown, driven by the increasing technological complexity of businesses and an eagerness to ... Read More
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Answering Services and Contact Centers - 2022 U.S. Market Research Report with Updated Forecasts
... Insights report includes historical and forecasted market size, product lines, profitability, financial ratios, BCG matrix, statistics by state, operating expense details, organizational breakdown, consolidation analysis, employee productivity, price inflation, pay bands for the top 20 ... Read More
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Outsourced Contact Centers - 2022 U.S. Market Research Report with Updated Forecasts
... includes historical and forecasted market size, product lines, profitability, financial ratios, BCG matrix, statistics by state, operating expense details, organizational breakdown, consolidation analysis, employee productivity, price inflation, pay bands for the top 20 industry jobs, ... Read More
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Answering Services - 2022 U.S. Market Research Report with Updated Forecasts
... historical and forecasted market size, product lines, profitability, financial ratios, BCG matrix, statistics by state, operating expense details, organizational breakdown, consolidation analysis, employee productivity, price inflation, pay bands for the top 20 industry jobs, trend ... Read More
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Customer Experience Outsourcing Services Market in North America, Forecast to 2028
... CX as a formidable competitive weapon; and 2) growing incentives for companies to outsource their CX operations. Improving CX appears as the number one business goal priority in the Frost & Sullivan survey to 1,120 ... Read More
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United States Customer Technical Support Services Market - Growth, Trends, COVID-19 Impact, and Forecasts (2022 - 2027)
... expected to reach USD 11,719.7 million by 2027, registering a CAGR of 7.69% over the forecast period, 2022-2027. Key Highlights American businesses are increasingly embracing intelligent automation as part of initiatives for digital transformation that ... Read More
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Answering Services and Contact Centers - 2022 U.S. Market Research Report with Updated COVID-19 Forecasts
... the industry in the United States with over 100+ data sets covering 2013-2026. This Kentley Insights report includes historical and forecasted market size, product lines, profitability, financial ratios, BCG matrix, statistics by state, operating expense ... Read More
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Outsourced Contact Centers - 2022 U.S. Market Research Report with Updated COVID-19 Forecasts
... United States with over 100+ data sets covering 2013-2026. This Kentley Insights report includes historical and forecasted market size, product lines, profitability, financial ratios, BCG matrix, statistics by state, operating expense details, organizational breakdown, consolidation ... Read More
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Answering Services - 2022 U.S. Market Research Report with Updated COVID-19 Forecasts
... with over 100+ data sets covering 2013-2026. This Kentley Insights report includes historical and forecasted market size, product lines, profitability, financial ratios, BCG matrix, statistics by state, operating expense details, organizational breakdown, consolidation analysis, employee ... Read More
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North America Contact Center Analytics Market Size, Share & Industry Trends Analysis Report By Component, By Application, By Deployment Mode (Cloud and On-premise), By Organization Size, By Vertical, By Country and Growth Forecast, 2022 – 2028
... 2028 The North America Contact Center Analytics Market would witness market growth of 9.8% CAGR during the forecast period (2022-2028). The data, including aspects like call volume, call duration, and other critical performance metrics, can ... Read More
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North America Contact Center Software Market Forecast 2022-2030
... driven by the early adoption of new and upgraded technologies, increased research and development work, and industry collaborations to develop new products. MARKET INSIGHTS The North America contact center software market growth analysis includes the ... Read More
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North America Contact Center Analytics Market Databank
... 2021 to 2029. On-premise segment is expected to be the highest contributor to this market, with $729.7 Million in 2020, and is anticipated to reach $1,432.9 Million by 2029, registering a CAGR of 7.83%. Hosted ... Read More
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Chatbot Market, By Type (Rule-Based, AI-Based), By Chanel Integration (Websites, Contact Centers, Social Media, Mobile Applications), By Organization Size (Large Enterprises, Small And Medium-Sized Enterprises), By Application (Customer Service, Personal Assistant, Branding And Advertisement, Customer Engagement And Retention, Data Privacy And Compliance, Employee Engagement And Onboarding, Payment Processing, Others), By End-User (Banking, Financial Services, And Insurance, Information Technology And Telecom, Retail And E-commerce, Healthcare And Life Sciences, Travel And Hospitality, Media And Entertainment, Transportation And Logistics, Government, Others), By Region (North America, Europe, Asia-Pacific (APAC), Latin America (LATAM), Middle-East & Africa (MEA)Trend Analysis, Competitive Market Share & Forecast, 2018-2028
... Engagement And Retention, Data Privacy And Compliance, Employee Engagement And Onboarding, Payment Processing, Others), By End-User (Banking, Financial Services, And Insurance, Information Technology And Telecom, Retail And E-commerce, Healthcare And Life Sciences, Travel And Hospitality, ... Read More
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Hybrid Cloud Market, By Component (Solution, Services), By Service Model (Infrastructure as a Service, Platform as a Service, Software as a Service), By Application (Storage, Backup, and Disaster Recovery, Application Development and Testing, Database Management, Business Analytics, Integration and Orchestration, Customer Relationship Management, Enterprise Resource Management, Cloud Collaboration and Content Management, Others), By Organization Size (Small and Medium-Sized Enterprises, Large Enterprises), By End-User (Banking, Financial Services, and Insurance, IT and Telecommunications, Government and Public Sector, Retail and Consumer Goods, Manufacturing, Energy and Utilities, Media and Entertainment, Healthcare and Life Sciences, Others), By Region (North America, Europe, Asia-Pacific (APAC), Latin America (LATAM), Middle-East & Africa (MEA) Trend Analysis, Competitive Market Share & Forecast, 2018-2028
... Business Analytics, Integration and Orchestration, Customer Relationship Management, Enterprise Resource Management, Cloud Collaboration and Content Management, Others), By Organization Size (Small and Medium-Sized Enterprises, Large Enterprises), By End-User (Banking, Financial Services, and Insurance, IT and ... Read More
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North America Call Center AI Market By Deployment Type (Cloud and On-Premise), By End User (Telecom, BFSI, Travel & Hospitality, Retail & Ecommerce, Media & Entertainment, Healthcare, and others), By Component (Solution, Compute Platforms, and Services), By Country, Opportunity Analysis and Industry Forecast, 2021 - 2027
... Services), By Country, Opportunity Analysis and Industry Forecast, 2021 - 2027 The North America Call Center AI Market would witness market growth of 22.5% CAGR during the forecast period (2021-2027). Call center Artificial Intelligence (AI) ... Read More
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