Category: CRM & Customer Service
United States CRM & Customer Service
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Revenue Forecasts to (2031) and Analytics for the Document Preparation, Call Centers, Collection Agencies, Business Support Services (U.S.): Financial Benchmarks, Metrics, P&L, KPIs, NAIC 561400
... and forecasts that will save countless hours of research. Key Findings: Document Preparation, Call Centers, Collection Agencies, Business Support Services Industry (U.S.) to reach $1,695,539,091,817 by 2031. Document Preparation, Call Centers, Collection Agencies, Business Support ... Read More
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2025 U.S. Telephone Answering Service Industry-Industry & Market Report
... The report features 2025 current and 2026 forecast estimates on the size of the industry (sales, establishments, employment) nationally and for all 50 U.S. States and over 900 metro areas. Written analysis is included on ... Read More
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2025 U.S. Telemarketing Services Industry-Industry & Market Report
... features 2025 current and 2026 forecast estimates on the size of the industry (sales, establishments, employment) nationally and for all 50 U.S. States and over 900 metro areas. Written analysis is included on detailed market ... Read More
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Answering Services - US Industry Market Research Report with Updated Analysis & Forecasts
... United States with over 100+ data sets covering 2015-2028. This Kentley Insights report is full of industry insights including historical and forecasted market size, revenue and industry breakdowns by product lines, size of company, concentration ... Read More
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Outsourced Contact Centers - US Industry Market Research Report with Updated Analysis & Forecasts
... in the United States with over 100+ data sets covering 2015-2028. This Kentley Insights report is full of industry insights including historical and forecasted market size, revenue and industry breakdowns by product lines, size of ... Read More
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Answering Services and Contact Centers - US Industry Market Research Report with Updated Analysis & Forecasts
... assessments of the industry in the United States with over 100+ data sets covering 2015-2028. This Kentley Insights report is full of industry insights including historical and forecasted market size, revenue and industry breakdowns by ... Read More
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CRM System Providers in the US - Industry Market Research Report
... improve and optimize their business processes. Prior to 2020, high corporate profit and low interest rates encouraged capital investment among businesses, including introducing customer relationship management (CRM) software to operations. In 2020, the pandemic significantly ... Read More
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Sales Promotion Services
... (all based in the US), as well as Aimia (based in Canada), Cimpress (Netherlands), and 4imprint (UK). COMPETITIVE LANDSCAPE Demand is driven by economic growth and by corporate profits. The profitability of individual companies depends ... Read More
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Telephone Call Centers
... Conduent, Concentrix, FoundEver, and TeleTech (all based in the US), as well as Atento (Spain), Teleperformance (France), and Transcom Worldwide (Luxembourg). COMPETITIVE LANDSCAPE Demand is largely driven by consumer spending and business activity. The profitability ... Read More
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Outsourced Contact Centers - 2024 U.S. Market Research Report with Updated Analysis & Forecasts
... in the United States with over 100+ data sets covering 2015-2028. This Kentley Insights report is full of industry insights including historical and forecasted market size, revenue and industry breakdowns by product lines, size of ... Read More
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Answering Services and Contact Centers - 2024 U.S. Market Research Report with Updated Analysis & Forecasts
... assessments of the industry in the United States with over 100+ data sets covering 2015-2028. This Kentley Insights report is full of industry insights including historical and forecasted market size, revenue and industry breakdowns by ... Read More
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Business Support Services - 2024 U.S. Market Research Report with Updated Analysis & Forecasts
... in the United States with over 100+ data sets covering 2015-2028. This Kentley Insights report is full of industry insights including historical and forecasted market size, revenue and industry breakdowns by product lines, size of ... Read More
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Answering Services - 2024 U.S. Market Research Report with Updated Analysis & Forecasts
... United States with over 100+ data sets covering 2015-2028. This Kentley Insights report is full of industry insights including historical and forecasted market size, revenue and industry breakdowns by product lines, size of company, concentration ... Read More
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Worldwide and U.S. Customer Experience Services Forecast, 2024–2028
... than ever to enterprises and public bodies at a time of demographic, political, technological, and social and economic upheaval," said Douglas Hayward, research director, customer experience services at IDC. "But for technology, consulting, design, marketing, ... Read More
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Outsourced Contact Centers - 2024 U.S. Market Research Report with Updated Recession Risk Forecasts
... in the United States with over 100+ data sets covering 2015-2028. This Kentley Insights report is full of industry insights including historical and forecasted market size, revenue and industry breakdowns by product lines, size of ... Read More
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Answering Services - 2024 U.S. Market Research Report with Updated Recession Risk Forecasts
... the United States with over 100+ data sets covering 2015-2028. This Kentley Insights report is full of industry insights including historical and forecasted market size, revenue and industry breakdowns by product lines, size of company, ... Read More
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Answering Services and Contact Centers - 2024 U.S. Market Research Report with Updated Recession Risk Forecasts
... industry in the United States with over 100+ data sets covering 2015-2028. This Kentley Insights report is full of industry insights including historical and forecasted market size, revenue and industry breakdowns by product lines, size ... Read More
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Contact Center Analytics
... by 2030, growing at a CAGR of 14.6% over the analysis period 2023-2030. Contact Center Analytics Solutions, one of the segments analyzed in the report, is expected to record a 13.4% CAGR and reach US$3.2 ... Read More
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Contact Center Software
... by 2030, growing at a CAGR of 19.9% over the analysis period 2023-2030. Contact Center Solutions, one of the segments analyzed in the report, is expected to record a 17.9% CAGR and reach US$117.1 Billion ... Read More
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Customer Care Centers in the US - Industry Market Research Report
... centers handled things relatively well. With easily adaptable workplace setups, many centers transitioned to work-from-home offices with ease. As downstream businesses cut costs by reducing their workforce or saw employees leave for greener pastures, many ... Read More
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Telemarketing & Call Centers in the US - Industry Market Research Report
... in terms of shelter-in-place and social distancing measures. While many call centers operate as physical locations, many of the services offered can be provided remotely. So as the pandemic forced other companies to shutter their ... Read More
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Document Preparation, Call Centers, Collection Agencies and Other Business Support Services (U.S.): Analytics, Extensive Financial Benchmarks, Metrics and Revenue Forecasts to 2030, NAIC 561400
... Industry (U.S.): Analytics, Extensive Financial Metrics, Benchmarks Against Averages and Top Companies Within Its Industry, and Revenue Forecasts to 2030, NAIC 561400 Vital industry-specific data including metrics, benchmarks, historic numbers, growth rates and forecasts that ... Read More
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CRM System Providers in the US - Industry Market Research Report
... improve and optimize their business processes. Prior to 2020, high corporate profit and low interest rates encouraged capital investment among businesses, including introducing customer relationship management (CRM) software to operations. In 2020, the pandemic significantly ... Read More
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Business Analytics & Enterprise Software Publishing in the US - Industry Market Research Report
... buoyant demand from the late 2010s and high private investment in computers and software. While revenue is expected to grow at a CAGR of 5.7% to $161.7 billion over the five years to 2023, growth ... Read More
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Outsourced Contact Centers - 2023 U.S. Market Research Report with Updated COVID-19 & Recession Risk Forecasts
... the industry in the United States with over 100+ data sets covering 2014-2027. This Kentley Insights report is full of industry insights including historical and forecasted market size, revenue and industry breakdowns by product lines, ... Read More
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