Category: Call Centers
North America Call Centers
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Outsourced Contact Centers - US Industry Market Research Report with Recession Risk Analysis & Forecasts
... report is full of industry insights including historical and forecasted market size, revenue and industry breakdowns by product lines, size of company, concentration segmentation, business structure, customer type, state and MSA, profitability, financial ratios, balance ... Read More
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Answering Services and Contact Centers - US Industry Market Research Report with Recession Risk Analysis & Forecasts
... Kentley Insights report is full of industry insights including historical and forecasted market size, revenue and industry breakdowns by product lines, size of company, concentration segmentation, business structure, customer type, state and MSA, profitability, financial ... Read More
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Answering Services - US Industry Market Research Report with Recession Risk Analysis & Forecasts
... is full of industry insights including historical and forecasted market size, revenue and industry breakdowns by product lines, size of company, concentration segmentation, business structure, customer type, state and MSA, profitability, financial ratios, balance sheet ... Read More
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Office Administrative and Other Business Services in Mexico: ISIC 7499
... 7499 market at a national level. It provides the latest retail sales data, allowing you to identify the sectors driving growth. It identifies the leading companies, the leading brands and offers strategic analysis of key ... Read More
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Contact Center Software
... at a CAGR of 19.9% over the analysis period 2024-2030. Contact Center Solutions, one of the segments analyzed in the report, is expected to record a 17.9% CAGR and reach US$117.1 Billion by the end ... Read More
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Contact Center Analytics
... at a CAGR of 14.6% over the analysis period 2024-2030. Contact Center Analytics Solutions, one of the segments analyzed in the report, is expected to record a 13.4% CAGR and reach US$3.5 Billion by the ... Read More
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Telemarketing & Call Centers in the US - Industry Market Research Report
... operate as physical locations, many of the services offered can be provided remotely. So as the pandemic forced other companies to shutter their doors, at least temporarily, call centers easily adjusted their operations to accommodate; ... Read More
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Revenue Forecasts to (2031) and Analytics for the Document Preparation, Call Centers, Collection Agencies, Business Support Services (U.S.): Financial Benchmarks, Metrics, P&L, KPIs, NAIC 561400
... Call Centers, Collection Agencies, Business Support Services (U.S.): Financial Benchmarks, Metrics, P&L, KPIs, NAIC 561400 Vital industry-specific data including metrics, benchmarks, historic numbers, growth rates and forecasts that will save countless hours of research. Key ... Read More
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North America Conversational AI Market Forecast to 2031 – Regional Analysis – by Component (Platform and Service), Type (Chatbots and Intelligent Virtual Assistants), Deployment Type (On-Premise and Cloud), and Industry (Retail & E-commerce, Healthcare & Life Sciences, Travel & Hospitality, BFSI, IT & Telecom, Media & Entertainment, and Others)
... to 2031. Growing E-Commerce Sector Fuels North America Conversational AI Market Since the COVID-19 pandemic, there has been a surge in online shopping across the world. According to the International Air Transport Association (IATA), in ... Read More
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Office Administrative and Other Business Services in Canada: ISIC 7499
... shape of the Office Administrative and Other Business Services: ISIC 7499 market at a national level. It provides the latest retail sales data, allowing you to identify the sectors driving growth. It identifies the leading ... Read More
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Telephone Call Centers
... Conduent, Concentrix, FoundEver, and TeleTech (all based in the US), as well as Atento (Spain), Teleperformance (France), and Transcom Worldwide (Luxembourg). COMPETITIVE LANDSCAPE Demand is largely driven by consumer spending and business activity. The profitability ... Read More
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Sales Promotion Services
... (all based in the US), as well as Aimia (based in Canada), Cimpress (Netherlands), and 4imprint (UK). COMPETITIVE LANDSCAPE Demand is driven by economic growth and by corporate profits. The profitability of individual companies depends ... Read More
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Customer Experience Management in North America, Forecast to 2029
... This is mostly due to two factors: 1) the growing recognition of CX as a potent tool for competitive advantage, and 2) the increasing motivation for businesses to outsource their CX activities. This market is ... Read More
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2025 U.S. Telephone Answering Service Industry-Industry & Market Report
... The report features 2025 current and 2026 forecast estimates on the size of the industry (sales, establishments, employment) nationally and for all 50 U.S. States and over 900 metro areas. Written analysis is included on ... Read More
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2025 U.S. Telemarketing Services Industry-Industry & Market Report
... features 2025 current and 2026 forecast estimates on the size of the industry (sales, establishments, employment) nationally and for all 50 U.S. States and over 900 metro areas. Written analysis is included on detailed market ... Read More
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Frost Radar™: North America Enterprise Cloud Contact Centers, 2024
... in a mature stage with a diverse set of suppliers; the enterprise market consists of a growing subset of suppliers. The Growth and Innovation leaders on the Frost Radar™ met key criteria, such as longevity ... Read More
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Outsourced Contact Centers - 2024 U.S. Market Research Report with Updated Analysis & Forecasts
... in the United States with over 100+ data sets covering 2015-2028. This Kentley Insights report is full of industry insights including historical and forecasted market size, revenue and industry breakdowns by product lines, size of ... Read More
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Answering Services and Contact Centers - 2024 U.S. Market Research Report with Updated Analysis & Forecasts
... assessments of the industry in the United States with over 100+ data sets covering 2015-2028. This Kentley Insights report is full of industry insights including historical and forecasted market size, revenue and industry breakdowns by ... Read More
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Business Support Services - 2024 U.S. Market Research Report with Updated Analysis & Forecasts
... in the United States with over 100+ data sets covering 2015-2028. This Kentley Insights report is full of industry insights including historical and forecasted market size, revenue and industry breakdowns by product lines, size of ... Read More
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Answering Services - 2024 U.S. Market Research Report with Updated Analysis & Forecasts
... United States with over 100+ data sets covering 2015-2028. This Kentley Insights report is full of industry insights including historical and forecasted market size, revenue and industry breakdowns by product lines, size of company, concentration ... Read More
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Frost Radar™: Unified Communications as a Service in North America, 2024
... a slower installed base and revenue growth because of slower adoption among more conservative buyers and net new seats representing a smaller percentage of the base. However, strong recognition of UCaaS benefits—including improved operational agility, ... Read More
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Outsourced Contact Centers - 2024 U.S. Market Research Report with Updated Recession Risk Forecasts
... in the United States with over 100+ data sets covering 2015-2028. This Kentley Insights report is full of industry insights including historical and forecasted market size, revenue and industry breakdowns by product lines, size of ... Read More
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Answering Services - 2024 U.S. Market Research Report with Updated Recession Risk Forecasts
... the United States with over 100+ data sets covering 2015-2028. This Kentley Insights report is full of industry insights including historical and forecasted market size, revenue and industry breakdowns by product lines, size of company, ... Read More
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Answering Services and Contact Centers - 2024 U.S. Market Research Report with Updated Recession Risk Forecasts
... industry in the United States with over 100+ data sets covering 2015-2028. This Kentley Insights report is full of industry insights including historical and forecasted market size, revenue and industry breakdowns by product lines, size ... Read More
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Sidestepping Mercurial Economic Headwinds to Innovate in the North American Retail Contact Center Sector
... COVID-19 pandemic, which forced rapid change and innovation because retail goods and services are often necessities in peoples’ lives, not nice-to-haves as seen in the travel and hospitality sectors, for example. In some of these ... Read More
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