Category: CRM & Customer Service
Global CRM & Customer Service
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6G Market by Enterprise Application (Holographic Communication, Tactile/Haptic Internet, Fully Automated Driving, Industry 5.0, Internet of Bio-Nano-Things, Deep-sea Sightseeing), Usage Scenario (FeMBB, ERLLC, umMTC, LDHMC, ELPC) - Global Forecast to 2035
... estimated at USD 3.96 billion in 2030 to USD 68.69 billion by 2035, at a Compound Annual Growth Rate (CAGR) of 76.9%. 6G has led to the demand for broadband, reliable connectivity for proper support ... Read More
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Growth Opportunities in Global Customer Relationship Management, 2024
... touchpoints, which they can achieve through customer relationship management (CRM) solutions. Businesses aim to capture and leverage the wealth of available customer data to have profitable, productive, value-rich, experience-enhancing, and loyalty-building interactions with their customers ... Read More
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Contact Center Global Market Insights 2024, Analysis and Forecast to 2029, by Market Participants, Regions, Technology, Application, Product Type
... CAGR from 2019 to 2023, and also forecasts its market size to the end of 2029 and its CAGR from 2024 to 2029. For geography segment, regional supply, demand, major players, price is presented from ... Read More
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Healthcare CRM Market: Global Market Size, Forecast, Insights, and Competitive Landscape
... report provides holistic understanding of the market along with market sizing, forecast, drivers, challenges, and competitive landscape. The report presents a clear picture of the global healthcare CRM market by segmenting the market based on ... Read More
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Global Contact Center Intelligence Industry Trends Analysis Report 2024, Forecast to 2032 (Broken Down by Type, End User, Regional Analysis, and Competitive Landscape)
... by conducting both qualitative and quantitative analysis of the market, sharing concrete numbers and thorough insights from different market segments. The quantitative analysis includes both historical and forecast data of various market segments, while the ... Read More
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Global Customer Engagement Solutions Market 2024-2028
... engagement solutions market provides a holistic analysis, market size and forecast, trends, growth drivers, and challenges, as well as vendor analysis covering around 25 vendors. The report offers an up-to-date analysis regarding the current market ... Read More
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Worldwide Customer Service Applications Software Market Shares, 2023: A Market with Consistent Growth
... 2023. "The customer service applications market has settled into a stable rhythm. A growth of 14.6% is relatively high when the age of the market is considered reflecting the ongoing requirement for these applications and ... Read More
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Global Customer Relationship Management (CRM) in Healthcare Market 2024-2028
... period. The report on the customer relationship management (CRM) in healthcare market provides a holistic analysis, market size and forecast, trends, growth drivers, and challenges, as well as vendor analysis covering around 25 vendors. The ... Read More
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Global Loyalty Programs Market Intelligence and Future Growth Dynamics Databook – 50+ KPIs on Loyalty Programs Trends by End-Use Sectors, Operational KPIs, Retail Product Dynamics, and Consumer Demographics - Q3 2024 Update
... global loyalty market is expected to grow by 11.1% on annual basis to reach US$150.9 billion in 2024. In value terms, global loyalty market has recorded a CAGR of 12.4% during 2019–2023.Global loyalty market will ... Read More
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Global Commercial Real Estate CRM Industry Trends Analysis Report 2024, Forecast to 2032 (Broken Down by Type, End User, Regional Analysis, and Competitive Landscape)
... comprehensive overview by conducting both qualitative and quantitative analysis of the market, sharing concrete numbers and thorough insights from different market segments. The quantitative analysis includes both historical and forecast data of various market segments, ... Read More
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Global live Chat Software Market 2024-2028
... live chat software market provides a holistic analysis, market size and forecast, trends, growth drivers, and challenges, as well as vendor analysis covering around 25 vendors. The report offers an up-to-date analysis regarding the current ... Read More
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Global Contact Center Workforce Software Market Research Report 2024(Status and Outlook)
... center, such as agents, supervisors, and managers. The software provides various features and tools to streamline the workforce management process, such as forecasting, scheduling, time tracking, performance monitoring, coaching, and analytics. The software also enables ... Read More
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Cloud Services Brokerage Market By Service Type (Aggregation (Multi-Cloud, Data Integration, Automation & Orchestration), Intermediation (Security, Performance & Usage), Arbitrage (Marketplace, Service Catalog, Enablement)) - Global Forecast to 2029
... expected to grow from USD 11.4 billion in 2024 to USD 26.2 billion by 2029 at a Compound Annual Growth Rate (CAGR) of 18.0% during the forecast period. With technological advancement constantly introducing new cloud ... Read More
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Contact Center Analytics Market Report: Trends, Forecast and Competitive Analysis to 2030
... retail and e-commerce, government and education, IT and telecom, and travel and hospitality markets. The global contact center analytics market is expected to reach an estimated $3.4 billion by 2030 with a CAGR of 11.3% ... Read More
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Global Businesses Cloud Contact Center Software Market Research Report 2024(Status and Outlook)
... require multiple communications channels (including phone calls and messaging), sophisticated call routing, agent management and analytics. The Global Businesses Cloud Contact Center Software Market Size was estimated at USD 2534.48 million in 2023 and is ... Read More
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Global Contact Center Consulting Service Market Analysis and Forecast 2024-2030
... 2030, at a Compound Annual Growth Rate (CAGR) of % during the forecast period. The US & Canada market for Contact Center Consulting Service is estimated to increase from $ million in 2024 to reach ... Read More
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Global Contact Center Consulting Service Market Size, Manufacturers, Growth Analysis Industry Forecast to 2030
... to US$ million by 2030, at a Compound Annual Growth Rate (CAGR) of % during the forecast period. North American market for Contact Center Consulting Service is estimated to increase from $ million in 2024 ... Read More
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Global Contact Center Consulting Service Market Size, Manufacturers, Opportunities and Forecast to 2030
... to reach a revised size of US$ million by 2030, witnessing a CAGR of xx% during the forecast period 2024-2030. North American market for Contact Center Consulting Service is estimated to increase from $ million ... Read More
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Global Contact Center Analytics Software Market Growth (Status and Outlook) 2024-2030
... growing demand in downstream market, the Contact Center Analytics Software is forecast to a readjusted size of US$ million by 2030 with a CAGR of % during review period. The research report highlights the growth ... Read More
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Finance Cloud Market Assessment, By Solution [Financial Forecasting, Financial Reporting and Analysis, Security, Governance, Risk and Compliance, Others], By Service [Professional Service, Managed Service], By Application [Revenue Management, Wealth Management, Customer Relationship Management, Account Management, Others], By Deployment [Public Cloud, Private Cloud, Hybrid Cloud], By Enterprise [Large Enterprises, Small and Medium-sized Enterprises], By End-user [Banks, Financial Institutions, Insurance Companies], By Region, Opportunities and Forecast, 2017-2031F
... Others], By Deployment [Public Cloud, Private Cloud, Hybrid Cloud], By Enterprise [Large Enterprises, Small and Medium-sized Enterprises], By End-user [Banks, Financial Institutions, Insurance Companies], By Region, Opportunities and Forecast, 2017-2031F Global finance cloud market is ... Read More
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Global Contact Center as a Service (CCaaS) Market Growth (Status and Outlook) 2024-2030
... is projected to grow from US$ 4323.9 million in 2023 to US$ 14330 million in 2030; it is expected to grow at a CAGR of 18.7% from 2024 to 2030. LPI (LP Information)' newest research ... Read More
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Global Voice and Speech Analytics Market 2024-2028
... during the forecast period. The report on the voice and speech analytics market provides a holistic analysis, market size and forecast, trends, growth drivers, and challenges, as well as vendor analysis covering around 25 vendors. ... Read More
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Global Speech to Text API Market 2024-2028
... during the forecast period. The report on the speech to text API market provides a holistic analysis, market size and forecast, trends, growth drivers, and challenges, as well as vendor analysis covering around 25 vendors. ... Read More
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Global Customer Analytics Applications Market 2024-2028
... customer analytics applications market provides a holistic analysis, market size and forecast, trends, growth drivers, and challenges, as well as vendor analysis covering around 25 vendors. The report offers an up-to-date analysis regarding the current ... Read More
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Contact Center as a Service (CCaaS) Market: Global Market Size, Forecast, Insights, Segmentation, and Competitive Landscape with Impact of COVID-19 & Russia-Ukraine War
... grow at a CAGR of around 18.0% during 2025-2034. This report on global contact center as a Service (CCaaS) market report provides holistic understanding of the market along with market sizing, forecast, drivers, challenges, and ... Read More
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