Category: CRM & Customer Service
Global CRM & Customer Service
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The 2025-2030 World Outlook for Contact Centers
... earnings (P.I.E.), for the country in question (in millions of U.S. dollars), the percent share the country is of the region, and of the globe. These comparative benchmarks allow the reader to quickly gauge a ... Read More
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The 2025-2030 World Outlook for Customer Engagement Solutions
... potential industry earnings (P.I.E.), for the country in question (in millions of U.S. dollars), the percent share the country is of the region, and of the globe. These comparative benchmarks allow the reader to quickly ... Read More
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The 2025-2030 World Outlook for Customer Journey Analytics
... potential industry earnings (P.I.E.), for the country in question (in millions of U.S. dollars), the percent share the country is of the region, and of the globe. These comparative benchmarks allow the reader to quickly ... Read More
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The 2025-2030 World Outlook for Healthcare CRM
... earnings (P.I.E.), for the country in question (in millions of U.S. dollars), the percent share the country is of the region, and of the globe. These comparative benchmarks allow the reader to quickly gauge a ... Read More
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The 2025-2030 World Outlook for Healthcare CRM (Customer Relationship Management)
... the latent demand, or potential industry earnings (P.I.E.), for the country in question (in millions of U.S. dollars), the percent share the country is of the region, and of the globe. These comparative benchmarks allow ... Read More
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The 2025-2030 World Outlook for Call Center Services
... potential industry earnings (P.I.E.), for the country in question (in millions of U.S. dollars), the percent share the country is of the region, and of the globe. These comparative benchmarks allow the reader to quickly ... Read More
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The 2025-2030 World Outlook for Cloud CRM
... earnings (P.I.E.), for the country in question (in millions of U.S. dollars), the percent share the country is of the region, and of the globe. These comparative benchmarks allow the reader to quickly gauge a ... Read More
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The 2025-2030 World Outlook for Call Center AI
... potential industry earnings (P.I.E.), for the country in question (in millions of U.S. dollars), the percent share the country is of the region, and of the globe. These comparative benchmarks allow the reader to quickly ... Read More
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The 2025-2030 World Outlook for Customer Experience Management Media Monitoring Tools
... given for the latent demand, or potential industry earnings (P.I.E.), for the country in question (in millions of U.S. dollars), the percent share the country is of the region, and of the globe. These comparative ... Read More
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The 2025-2030 World Outlook for Customer Engagement
... earnings (P.I.E.), for the country in question (in millions of U.S. dollars), the percent share the country is of the region, and of the globe. These comparative benchmarks allow the reader to quickly gauge a ... Read More
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Cloud Enterprise Application Software Market Report by Solution (Customer Relationship Management (CRM), Enterprise Resource Planning (ERP), Supply Chain Management (SCM), Web Conferencing, Business Intelligence (BI), Business Process Management (BPM), Content Management System (CMS), Enterprise Asset Management (EAM), and Others), Industry Vertical (Manufacturing and Services, Banking, Financial Services and Insurance (BFSI), Healthcare, Retail, Government, Oil and Gas, Telecom, and Others), and Region 2024-2032
... Management (EAM), and Others), Industry Vertical (Manufacturing and Services, Banking, Financial Services and Insurance (BFSI), Healthcare, Retail, Government, Oil and Gas, Telecom, and Others), and Region 2024-2032 The global cloud enterprise application software market size ... Read More
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CRM Software for Forex Brokerages - Global Market Share and Ranking, Overall Sales and Demand Forecast 2024-2030
... 2023 and is forecast to a readjusted size of US$ 686.23 million by 2030 with a CAGR of 9.8% during the forecast period 2024-2030. North American market for CRM Software for Forex Brokerages was valued ... Read More
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BPaaS Market by Business Process (Human Resource Management, Customer Service & Support, Accounting & Finance), Deployment Model, Organization Size, Vertical (BFSI, Retail & eCommerce, Manufacturing, IT & Telecom) and Region - Global Forecast to 2028
... The BPaaS market is expected to grow from USD 63.3 billion in 2023 to USD 92.2 billion by 2028 at a Compound Annual Growth Rate (CAGR) of 8.0% during the forecast period. As organizations increasingly ... Read More
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2024 Global Forecast for In-Store Analytics Market (2025-2030 Outlook)-High Tech & Emerging Markets Report
... The product or service category is within the NAICS Computer Systems Design Services industry. The product or service category is within the NAICS Computer Systems Design Services industry. The global market is expected to increase ... Read More
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Global Contact Centers Speech Market Growth (Status and Outlook) 2024-2030
... in downstream market, the Contact Centers Speech is forecast to a readjusted size of US$ million by 2030 with a CAGR of % during review period. The research report highlights the growth potential of the ... Read More
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Online Recruitment Technology Market Share, Size, Trends, Industry Analysis Report, By Technology Type (Chatbot, Candidate Relationship Management Platform, Application Tracking System, and Video Interviewing); By Job Type; By Enterprise Size; By Region; Segment Forecast, 2024 – 2032
... – 2032 The global online recruitment technology market size is expected to reach USD 46.72 billion by 2032, according to a new study by Polaris Market Research. The report “Online Recruitment Technology Market Share, Size, ... Read More
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Telecom Analytics Global Market Report 2024
... Management; Workforce ManagementCovering: Microsoft Corporation; Dell Inc.; Huawei Technologies Co. Ltd.; Accenture plc; International Business Machines Corporation Telecom Analytics Global Market Report 2024 from The Business Research Company provides strategists, marketers and senior management with ... Read More
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Contact Center As A Service (CCaaS) Global Market Report 2024
... Size: Large Enterprises; Small And Medium Enterprises (SMEs)3) By Industry: BFSI; IT and Telecommunications; Government; Healthcare; Consumer Goods and Retail; Travel and Hospitality; Media and EntertainmentCovering: Amazon.com Inc.; Alphabet Inc.; Microsoft Corporation; AT&T Inc.; Accenture ... Read More
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Mobile CRM Software Global Market Report 2024
... Salesforce.com Inc.; AMDOCS Holdings Inc. Mobile CRM Software Global Market Report 2024 from The Business Research Company provides strategists, marketers and senior management with the critical information they need to assess the market. This report ... Read More
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Global Outsourced Call Centers (Outsourced Contact Centers) Market Growth (Status and Outlook) 2024-2030
... million in 2023. With growing demand in downstream market, the Outsourced Call Centers (Outsourced Contact Centers) is forecast to a readjusted size of US$ million by 2030 with a CAGR of % during review period. ... Read More
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Global Cloud-Based Contact Centers Market Growth (Status and Outlook) 2024-2030
... demand in downstream market, the Cloud-Based Contact Centers is forecast to a readjusted size of US$ 43840 million by 2030 with a CAGR of 4.7% during review period. The research report highlights the growth potential ... Read More
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Advancements in Contact Center Workforce Optimization—Global
... analyze customer and agent interactions, and automate processes to optimize resources. WFO is an important segment of the contact center industry because it drives performance, agent engagement, and an improved customer experience (CX). Improving employee ... Read More
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2024 Global Forecast for Healthcare Crm Market (2025-2030 Outlook)-High Tech & Emerging Markets Report
... product or service category is within the NAICS Chemical Manufacturing industry. The product or service category is within the NAICS Chemical Manufacturing industry. The global market is expected to increase from USD xx billion in ... Read More
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Contact Center Analytics Global Market Report 2024
... Risk and Compliance Management; Real-time Monitoring and Reporting; Workforce Optimization; Customer Experience Management5) By Verticals: BFSI; Healthcare and Life Sciences; Manufacturing; Retail and Consumer Goods; Energy and Utilities; Telecom and IT; Travel and Hospitality; Government ... Read More
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Social Media Analytics Market by Offering (Solution and Services), Analytics Type, Business Function (Marketing, Sales and Lead Generation, Finance, Customer Service, Human Resource, Operations), Vertical and Region - Global Forecast to 2028
... for Social Media Analytics is projected to grow from USD 4.8 billion in 2023 to USD 14.6 billion by 2028, at a CAGR of 24.9% during the forecast period. Social media analytics plays a significant ... Read More