Category: CRM & Customer Service
Global CRM & Customer Service
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Global Outsourced Call Centers (Outsourced Contact Centers) Market 2024 by Company, Regions, Type and Application, Forecast to 2030
... size was valued at USD million in 2023 and is forecast to a readjusted size of USD million by 2030 with a CAGR of % during review period. In today’s business parlance, outsourcing refers to ... Read More
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Worldwide Contact Center Applications Software Market Shares, 2023: It's a Cloud World
... the year that began the 'race to embrace' generative AI technology among suppliers. GenAI enhancements abound," said Mary Wardley, program vice president, Customer Service and Contact Center at IDC. "However, end-user organizations are following with ... Read More
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Global Cloud-Based Contact Centers Market 2024 by Company, Regions, Type and Application, Forecast to 2030
... million in 2023 and is forecast to a readjusted size of USD 45010 million by 2030 with a CAGR of 4.3% during review period. The Global Info Research report includes an overview of the development ... Read More
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2024 Global: Live Chat Software Market - Innovative Markets Forecast (2030) report
... the period 2019 through 2030. Perry/Hope Partners' reports provide the most accurate industry forecasts based on our proprietary economic models. Our forecasts project the product market size nationally and by regions for 2019 to 2030 ... Read More
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2024 Global: Intelligent Virtual Assistant Market - Innovative Markets Forecast (2030) report
... the period 2019 through 2030. Perry/Hope Partners' reports provide the most accurate industry forecasts based on our proprietary economic models. Our forecasts project the product market size nationally and by regions for 2019 to 2030 ... Read More
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2024 Global: Field Force Automation Market - Innovative Markets Forecast (2030) report
... the period 2019 through 2030. Perry/Hope Partners' reports provide the most accurate industry forecasts based on our proprietary economic models. Our forecasts project the product market size nationally and by regions for 2019 to 2030 ... Read More
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2024 Global: Healthcare Crm Market - Innovative Markets Forecast (2030) report
... 2019 through 2030. Perry/Hope Partners' reports provide the most accurate industry forecasts based on our proprietary economic models. Our forecasts project the product market size nationally and by regions for 2019 to 2030 using regression ... Read More
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Event Management Software Market by Offering (Services, Software), Deployment Mode (Cloud, On-premises), Event Type (Virtual, In-Person), Organization Size, End User, and Geography - Global Industry Analysis, Opportunities and Forecast up to 2030
... Market Size The global event management software market size was valued at $15.43 billion in 2024 and is projected to reach $40.81 billion by 2030, growing at a CAGR of 17.6% during the forecast period. ... Read More
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Global Call Center Outsourcing Market 2024-2028
... call center outsourcing market provides a holistic analysis, market size and forecast, trends, growth drivers, and challenges, as well as vendor analysis covering around 25 vendors. The report offers an up-to-date analysis regarding the current ... Read More
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Global Chatbot Market 2024-2028
... holistic analysis, market size and forecast, trends, growth drivers, and challenges, as well as vendor analysis covering around 25 vendors. The report offers an up-to-date analysis regarding the current market scenario, the latest trends and ... Read More
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Global HubSpot Consulting Service Competitive Landscape Professional Research Report 2024
... and customer service platform. These consultants assist businesses in leveraging the full potential of HubSpot tools to optimize their inbound marketing strategies, automate workflows, and improve overall customer relationship management. HubSpot consultants may offer services ... Read More
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Global CRM Software for Forex Brokerages Competitive Landscape Professional Research Report 2024
... forex trading industry. Tailored to the unique needs of forex brokerages, this software enables efficient management of client information, trading history, and account details in a centralized database. It facilitates lead management, allowing brokerages to ... Read More
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Global CRM Cloud Competitive Landscape Professional Research Report 2024
... interactions, sales, marketing, and customer service activities in a centralized platform. The CRM system stores customer data, including contact information, purchase history, communication preferences, and other relevant details, allowing companies to gain a comprehensive understanding ... Read More
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Hotel & Hospitality Management Software Market by Product (Booking & Reservation Software, Customer Relationship Management Software, Event Management Software), Deployment (On-Cloud, On-Premises), Organization Size, End-User - Global Forecast 2024-2030
... Market size was estimated at USD 6.63 billion in 2023 and expected to reach USD 7.06 billion in 2024, at a CAGR 6.83% to reach USD 10.54 billion by 2030. Hotel & hospitality management software ... Read More
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AI Studio Market by Offering (Software (Type, User Interface, Deployment Mode) and Services), Application (Customer Service Automation, Automatic Content Generation, Sentiment Analysis), Data Modality, Vertical and Region - Global Forecast to 2029
... market is projected to grow from USD 6.4 billion in 2024 to USD 32.7 billion by 2029, at a compound annual growth rate (CAGR) of 38.4% during the forecast period. The market is anticipated to ... Read More
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Healthcare Marketing & Communications Market by Type (Multi-Channel, Omnichannel), Services (Customer Relationship Management (CRM), Digital Marketing Services, Healthcare Advertising & Public Relations), End-User - Global Forecast 2024-2030
... estimated at USD 49.08 billion in 2023 and expected to reach USD 52.64 billion in 2024, at a CAGR 7.38% to reach USD 80.80 billion by 2030. Healthcare marketing & communications encompass various strategies and ... Read More
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Artificial Intelligence (AI) Market by Component (Hardware, Software, and Services), Deployment (Cloud and On-Premise), Application (Virtual Assistants/Chatbots, Forecasts & Modeling, Text Analytics, Speech Analytics, Computer Vision, Predictive Maintenance, and Others), and End User Industry (BFSI, Government, Aerospace & Defense, Automotive, Healthcare IT & Telecom, Manufacturing, Education, Retail & E-commerce, Energy & Utilities, Media & Entertainment, and Others) – Global Opportunity Analysis and Industry Forecast, 2024–2030
... Government, Aerospace & Defense, Automotive, Healthcare IT & Telecom, Manufacturing, Education, Retail & E-commerce, Energy & Utilities, Media & Entertainment, and Others) – Global Opportunity Analysis and Industry Forecast, 2024–2030 Artificial Intelligence (AI) Market size ... Read More
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Customer Data Platform Market Size, Share, and Analysis, By Component (Platform and Services), By Application (Personalized Recommendations, Predictive Analysis, Marketing Data Segmentation, Customer Retention & Engagement, Security Management, and Others), By Vertical (BFSI, Retail & E-commerce, Media & Entertainment, Travel & Hospitality, Telecom & IT, and Others), By Capability (Open Access, Real-Time Analytics, Audience Management, and Identity Management), and By Region (North America, Europe, Asia-Pacific, And Rest of the World) And Regional Forecast 2024-2034
... E-commerce, Media & Entertainment, Travel & Hospitality, Telecom & IT, and Others), By Capability (Open Access, Real-Time Analytics, Audience Management, and Identity Management), and By Region (North America, Europe, Asia-Pacific, And Rest of the World) ... Read More
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Customer Relationship Management (CRM) Market Size, Share, Growth and Global Industry Analysis By Type & Application, Regional Insights and Forecast to 2024-2032
... was valued at 91.43 billion in 2023, and the market is now projected to grow from 101.41 billion in 2024 to USD 262.74 billion by 2032, exhibiting a CAGR of 12.6% during the forecast period ... Read More
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Sales Intelligence Market Size, Share, Growth and Global Industry Analysis By Type & Application, Regional Insights and Forecast to 2024-2032
... 3.99 billion in 2023, and the Market is now projected to grow from USD 4.39 billion in 2024 to USD 10.25 billion by 2032, exhibiting a CAGR of 11.2% during the forecast period of 2024-2032. ... Read More
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A2P Messaging Market by Offering (Platforms, Services), Application (Authentication, Promotional & Marketing, CRM), Communication Channel (SMS, Operator IP, Third-party Apps, Fixed Fees), SMS Traffic, End User and Region - Global Forecast to 2029
... that the A2P messaging market size is projected to grow from USD 73.1 billion in 2024 to USD 84.8 billion by 2029, at a CAGR of 3.0% during the forecast period. Urbanization leads to increased ... Read More
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Global Wealth Management CRM Market Growth (Status and Outlook) 2024-2030
... multiple sources, making it easy for advisors to get a full view of their clients through a single pane of glass. These kinds of insights are having a major impact on an industry that typically ... Read More
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Global Sales Intelligence Market 2024-2028
... report on the sales intelligence market provides a holistic analysis, market size and forecast, trends, growth drivers, and challenges, as well as vendor analysis covering around 25 vendors. The report offers an up-to-date analysis regarding ... Read More
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Global Contact Centers Speech Applications Market Growth (Status and Outlook) 2024-2030
... growing demand in downstream market, the Contact Centers Speech Applications is forecast to a readjusted size of US$ million by 2030 with a CAGR of % during review period. The research report highlights the growth ... Read More
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Cloud-based Contact Center Market by Offering (Software by Engagement Type and Services), Communication Channel (Voice, Digital, and Self-service), Application (Marketing Automation, Helpdesk Management), Vertical and Region - Global Forecast to 2029
... market is projected to grow from USD 26.2 billion in 2024 to USD 86.4 billion by 2029, at a compound annual growth rate (CAGR) of 26.9% during the forecast period. The market is anticipated to ... Read More
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