Category: CRM & Customer Service
Global CRM & Customer Service
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Global Call and Contact Center Outsourcing Market Size study & Forecast, by Type (Email Support, Chat Support, Voice, Other) by Outsourcing (Offshore, Onshore), by Services (Inbound Services, Outbound Services), by Enterprise Size (Large Enterprises, Small Enterprises), End Use (IT & Telecom, BFSI, Retail, Manufacturing, Healthcare, Others) and Regional Analysis, 2023-2030
... Enterprises), End Use (IT & Telecom, BFSI, Retail, Manufacturing, Healthcare, Others) and Regional Analysis, 2023-2030 Global Call and Contact Center Outsourcing Market is valued approximately at USD 85.18 billion in 2022 and is anticipated to ... Read More
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Global Office and Contact Center Headsets Market 2024-2028
... The report on the office and contact center headsets market provides a holistic analysis, market size and forecast, trends, growth drivers, and challenges, as well as vendor analysis covering around 25 vendors. The report offers ... Read More
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Global Cloud-Based Financial Services CRM Market Professional Survey by Types, Applications, and Players, with Regional Growth Rate Analysis and Development Situation, from 2023 to 2028
... market growth of the Cloud-Based Financial Services CRM industry between the year 2018 to 2028, and breaks down according to the product type, downstream application, and consumption area of Cloud-Based Financial Services CRM. The report ... Read More
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Contact-Center-as-a-Service Market by Type (Integration & Deployment, Managed Services, Support & Maintenance), Solution (Automatic Call Distribution, Call Recording, Computer Telephony Integration), Enterprise Size, End Use - Global Forecast 2024-2030
... at USD 5.51 billion in 2023 and expected to reach USD 6.43 billion in 2024, at a CAGR 16.85% to reach USD 16.40 billion by 2030. FPNV Positioning Matrix The FPNV Positioning Matrix is pivotal ... Read More
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Convergent Billing Market by Solution (Customer Relationship Management, Mediation, Settlement & Payment Management), Service (Consulting Services, Customization Services, Managed Services), Deployment, Enterprise Size - Global Forecast 2024-2030
... USD 16.39 billion in 2023 and expected to reach USD 19.52 billion in 2024, at a CAGR 19.73% to reach USD 57.82 billion by 2030. FPNV Positioning Matrix The FPNV Positioning Matrix is pivotal in ... Read More
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Corrugated Packaging Software Market by Software Type (Customer Relationship, Design and Prepress Software, Enterprise Resource Planning (ERP) Software), Functionality (Inventory Management, Order Management, Packaging Design), End-Use Industry, Deploymen
... Software Market size was estimated at USD 8.16 billion in 2023 and expected to reach USD 9.14 billion in 2024, at a CAGR 12.47% to reach USD 18.58 billion by 2030. FPNV Positioning Matrix The ... Read More
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Patient Experience Technology Market by Component (Digital Patient Engagement, Patient Contact Center Tracking, Patient Contact Centers), Facility Type (Acute Care Facility, Post Acute Care Facility) - Global Forecast 2024-2030
... was estimated at USD 881.40 million in 2023 and expected to reach USD 986.88 million in 2024, at a CAGR 12.45% to reach USD 2,004.38 million by 2030. Global Patient Lifting Equipment Market FPNV Positioning ... Read More
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Contact Center Analytics Market by Solution (Cross-Channel Analytics, Performance Analytics, Predictive Analytics), Service (Integration & Deployment, Managed Service, Support & Maintenance), Deployment, Enterprise Size - Global Forecast 2024-2030
... estimated at USD 2.60 billion in 2023 and expected to reach USD 3.10 billion in 2024, at a CAGR 19.39% to reach USD 9.02 billion by 2030. FPNV Positioning Matrix The FPNV Positioning Matrix is ... Read More
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Energy Cloud Market by Solution (Customer Relationship Management, Enterprise Asset Management, Reporting & Analytics), Service (Managed Services, Professional Services), Service Model, Deployment Model, Organization Size - Global Forecast 2024-2030
... estimated at USD 19.83 billion in 2023 and expected to reach USD 23.76 billion in 2024, at a CAGR 19.87% to reach USD 70.55 billion by 2030. FPNV Positioning Matrix The FPNV Positioning Matrix is ... Read More
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Hotel & Hospitality Management Software Market by Product (Booking & Reservation Software, Customer Relationship Management Software, Event Management Software), Deployment (On-Cloud, On-Premises), Organization Size, End-User - Global Forecast 2024-2030
... Market size was estimated at USD 2.50 billion in 2023 and expected to reach USD 2.66 billion in 2024, at a CAGR 6.83% to reach USD 3.98 billion by 2030. FPNV Positioning Matrix The FPNV ... Read More
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Customer Relationship Management Market by Solution (CRM Analytics, Customer Experience Management, Customer Service), Deployment (Cloud, On-Premise), Enterprise Size, End-Use - Global Forecast 2024-2030
... in 2023 and expected to reach USD 62.30 billion in 2024, at a CAGR 8.16% to reach USD 99.87 billion by 2030. FPNV Positioning Matrix The FPNV Positioning Matrix is pivotal in evaluating the Customer ... Read More
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Software as a Service Market by Deployment Type (Hybrid Cloud, Private Cloud, Public Cloud), Application (BI & Analytics, Collaboration & Communication, Customer Relationship Management), Industry - Global Forecast 2024-2030
... size was estimated at USD 77.72 billion in 2023 and expected to reach USD 87.56 billion in 2024, at a CAGR 13.31% to reach USD 186.41 billion by 2030. Global Software as a Service Market ... Read More
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Enterprise Software Market by Software (Business Intelligence Software, Content Management Software, Customer Relationship Management Software), Organization Size (Large Enterprises, SMEs), Vertical, Application, Deployment - Global Forecast 2024-2030
... USD 65.96 billion in 2023 and expected to reach USD 70.23 billion in 2024, at a CAGR 6.57% to reach USD 102.99 billion by 2030. FPNV Positioning Matrix The FPNV Positioning Matrix is pivotal in ... Read More
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Customer Journey Management Market by Services (Consulting Services, Managed Services, Professional Services), Touchpoint (Branch or Store, Call Center, Email), Deployment, Application, Verticals - Global Forecast 2024-2030
... USD 16.95 billion in 2023 and expected to reach USD 20.26 billion in 2024, at a CAGR 19.62% to reach USD 59.42 billion by 2030. FPNV Positioning Matrix The FPNV Positioning Matrix is pivotal in ... Read More
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Healthcare CRM Market by Functionality (Cross-CRM, Customer Service & Support, Digital Commerce), Deployment mode (Cloud & Web-Based Model, On-Premise Model), End-Use - Global Forecast 2024-2030
... billion in 2023 and expected to reach USD 18.92 billion in 2024, at a CAGR 7.44% to reach USD 29.31 billion by 2030. FPNV Positioning Matrix The FPNV Positioning Matrix is pivotal in evaluating the ... Read More
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Advanced Analytics Market by Offerings (Services, Solution), Analytics Type (Big Data Analytics, Customer Analytics, Predictive Analytics), Business Function, Deployment, Organization Size, End-User - Global Forecast 2024-2030
... 40.31 billion in 2023 and expected to reach USD 45.71 billion in 2024, at a CAGR 13.74% to reach USD 99.30 billion by 2030. FPNV Positioning Matrix The FPNV Positioning Matrix is pivotal in evaluating ... Read More
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Chatbot Market by Component (Services, Solutions), Channel Integration (Contact Centers, Social Media, Websites), Deployment Mode, Organization Size, Application - Global Forecast 2024-2030
... expected to reach USD 17.74 billion in 2024, at a CAGR 14.29% to reach USD 39.62 billion by 2030. FPNV Positioning Matrix The FPNV Positioning Matrix is pivotal in evaluating the Chatbot Market. It offers ... Read More
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Hedge Fund Software Market by Module (Automated Workflows, Hedge Fund Compliance, Hedge Fund CRM & Capital Raising), Deployment Mode (On-Cloud, On-Premise), End-User - Global Forecast 2024-2030
... USD 1.69 billion in 2023 and expected to reach USD 1.92 billion in 2024, at a CAGR 13.74% to reach USD 4.18 billion by 2030. FPNV Positioning Matrix The FPNV Positioning Matrix is pivotal in ... Read More
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Cloud Workflow Market by Type (Platform, Services), Business Workflow (Accounting & Finance, Customer Service & Support, Human Resources (HR)), Enterprise Size, End-user - Global Forecast 2024-2030
... 3.90 billion in 2023 and expected to reach USD 4.55 billion in 2024, at a CAGR 16.21% to reach USD 11.19 billion by 2030.Cloud workflow includes automation and management of business processes and tasks in ... Read More
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Artificial Intelligence in Call Centers Market by Component (Services, Solutions), Mode of Channel (Chat, Email, Phone), Deployment Mode, Application - Global Forecast 2024-2030
... 2.81 billion in 2023 and expected to reach USD 3.44 billion in 2024, at a CAGR 22.65% to reach USD 11.77 billion by 2030. FPNV Positioning Matrix The FPNV Positioning Matrix is pivotal in evaluating ... Read More
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Business Process Outsourcing Market by Service Type (Customer Services, Finance & Accounting, Human Resource), End use (BFSI, Healthcare, IT & Telecommunications) - Global Forecast 2024-2030
... 157.65 billion in 2023 and expected to reach USD 173.83 billion in 2024, at a CAGR 10.74% to reach USD 322.06 billion by 2030. Global Business Process Outsourcing Market FPNV Positioning Matrix The FPNV Positioning ... Read More
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Bot Services Market by Technology (Framework, Platform), Deployment (Contact Center, Mobile Applications, Social Media), Mode, End-User - Global Forecast 2024-2030
... to reach USD 1.46 billion in 2024, at a CAGR 29.88% to reach USD 7.08 billion by 2030. Global Bot Services Market FPNV Positioning Matrix The FPNV Positioning Matrix is pivotal in evaluating the Bot ... Read More
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Contact Center Software Market by Services (Managed Services, Professional Services), Type (Inbound, Integration, Omni-Channel), Deployment, Verticals - Global Forecast 2024-2030
... expected to reach USD 35.10 billion in 2024, at a CAGR 13.13% to reach USD 73.68 billion by 2030. FPNV Positioning Matrix The FPNV Positioning Matrix is pivotal in evaluating the Contact Center Software Market. ... Read More
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Cloud Business Analytics Market by Business Model (Subscription-Based, Utility (pay-per-use)), Product (Cloud-Based Social Media Analytics, Hosted Data Warehouses, Software-as-a-Service Business Intelligence), Industry - Global Forecast 2024-2030
... USD 33.86 billion in 2023 and expected to reach USD 40.98 billion in 2024, at a CAGR 21.12% to reach USD 129.52 billion by 2030. FPNV Positioning Matrix The FPNV Positioning Matrix is pivotal in ... Read More
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Healthcare Chatbots Market by Component (Services, Software), Deployment (Cloud-Based, On-Premise), Application, End User - Global Forecast 2024-2030
... 335.26 million in 2024, at a CAGR 21.72% to reach USD 1,091.64 million by 2030. FPNV Positioning Matrix The FPNV Positioning Matrix is pivotal in evaluating the Healthcare Chatbots Market. It offers a comprehensive assessment ... Read More
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