Category: CRM & Customer Service
Global CRM & Customer Service
-
Artificial Intelligence in Call Centers Market by Component (Services, Solutions), Mode of Channel (Chat, Email, Phone), Deployment Mode, Application - Global Forecast 2024-2030
... 2.81 billion in 2023 and expected to reach USD 3.44 billion in 2024, at a CAGR 22.65% to reach USD 11.77 billion by 2030. FPNV Positioning Matrix The FPNV Positioning Matrix is pivotal in evaluating ... Read More
-
Business Process Outsourcing Market by Service Type (Customer Services, Finance & Accounting, Human Resource), End use (BFSI, Healthcare, IT & Telecommunications) - Global Forecast 2024-2030
... 157.65 billion in 2023 and expected to reach USD 173.83 billion in 2024, at a CAGR 10.74% to reach USD 322.06 billion by 2030. Global Business Process Outsourcing Market FPNV Positioning Matrix The FPNV Positioning ... Read More
-
Bot Services Market by Technology (Framework, Platform), Deployment (Contact Center, Mobile Applications, Social Media), Mode, End-User - Global Forecast 2024-2030
... to reach USD 1.46 billion in 2024, at a CAGR 29.88% to reach USD 7.08 billion by 2030. Global Bot Services Market FPNV Positioning Matrix The FPNV Positioning Matrix is pivotal in evaluating the Bot ... Read More
-
Contact Center Software Market by Services (Managed Services, Professional Services), Type (Inbound, Integration, Omni-Channel), Deployment, Verticals - Global Forecast 2024-2030
... expected to reach USD 35.10 billion in 2024, at a CAGR 13.13% to reach USD 73.68 billion by 2030. FPNV Positioning Matrix The FPNV Positioning Matrix is pivotal in evaluating the Contact Center Software Market. ... Read More
-
Cloud Business Analytics Market by Business Model (Subscription-Based, Utility (pay-per-use)), Product (Cloud-Based Social Media Analytics, Hosted Data Warehouses, Software-as-a-Service Business Intelligence), Industry - Global Forecast 2024-2030
... USD 33.86 billion in 2023 and expected to reach USD 40.98 billion in 2024, at a CAGR 21.12% to reach USD 129.52 billion by 2030. FPNV Positioning Matrix The FPNV Positioning Matrix is pivotal in ... Read More
-
Healthcare Chatbots Market by Component (Services, Software), Deployment (Cloud-Based, On-Premise), Application, End User - Global Forecast 2024-2030
... 335.26 million in 2024, at a CAGR 21.72% to reach USD 1,091.64 million by 2030. FPNV Positioning Matrix The FPNV Positioning Matrix is pivotal in evaluating the Healthcare Chatbots Market. It offers a comprehensive assessment ... Read More
-
Healthcare Chatbots Global Market Report 2024
... Patients; Healthcare Providers; Insurance CompaniesCovering: Your.MD Ltd.; HealthTap Inc.; Sensely Inc.; Buoy Health Inc.; Infermedica Healthcare Chatbots Global Market Report 2024 from The Business Research Company provides strategists, marketers and senior management with the critical ... Read More
-
Global Digital BSS (Business Support Systems) Market Size study & Forecast, by Offering (Solution, Services) By Solution (Revenue and Billing Management, Customer Management, Order Management, Product Management, Others) By Vertical (BFSI, IT and ITES, Telecom, Retail and E-commerce, Media and Entertainment, Manufacturing, Energy and Utilities, Others) and Regional Analysis, 2023-2030
... Retail and E-commerce, Media and Entertainment, Manufacturing, Energy and Utilities, Others) and Regional Analysis, 2023-2030 Global Digital BSS (Business Support Systems) Market is valued approximately at USD 4.97billion in 2022 and is anticipated to grow ... Read More
-
Global Emotion Analytics Market Research Report 2024(Status and Outlook)
... attitude, then can be used in CRM (Customer Relationship Management) area, such as to identify how a customer perceives a product, the presentation of a product or an interaction with a representative. The Global Emotion ... Read More
-
Online CRM Software Global Market Insights 2024, Analysis and Forecast to 2029, by Manufacturers, Regions, Technology, Application, Product Type
... its CAGR from 2019 to 2023, and also forecasts its market size to the end of 2029 and its CAGR from 2024 to 2029. For geography segment, regional supply, demand, major players, price is presented ... Read More
-
Global Artificial Intelligence in Customer Experience Market Size, Share & Trends Analysis Report, by Deployment, By Application, By End User Industry, By Region Forecasts, 2023 - 2030
... valued at US $ 9.4 Billion in 2022 and is expected to reach US $ 28 Billion by 2030 growing at a CAGR of 14.6% during the forecast period 2023 – 2030. The application of ... Read More
-
2024 Global Audio Communication Monitoring Market Industry (2030 Outlook)
... Global Advanced Market Outlook reports provide market size data for a three-year historical trend (2018-2021), a three-year forecast estimate trends (2022-2024), and a five-year outlook projection (2025-2030) for 46 countries. Market and product shipments include ... Read More
-
2024 Global Forecast for Cloud-Based Contact Center Market (2025-2030 Outlook)-High Tech & Emerging Markets Report
... or service category is within the NAICS Chemical Manufacturing industry. The product or service category is within the NAICS Chemical Manufacturing industry. The global market is expected to increase from USD xx billion in 2025 ... Read More
-
2024 Global Forecast for Customer Engagement Solutions Market (2025-2030 Outlook)-High Tech & Emerging Markets Report
... or service category is within the NAICS Chemical Manufacturing industry. The product or service category is within the NAICS Chemical Manufacturing industry. The global market is expected to increase from USD xx billion in 2025 ... Read More
-
2024 Global Forecast for Customer Journey Analytics Market (2025-2030 Outlook)-High Tech & Emerging Markets Report
... or service category is within the NAICS Chemical Manufacturing industry. The product or service category is within the NAICS Chemical Manufacturing industry. The global market is expected to increase from USD xx billion in 2025 ... Read More
-
Loyalty Management Market By Type (Customer Retention, Customer Loyalty, Channel Loyalty), By Enterprise Size (Large Enterprise, Small and Medium-sized Enterprise), By Industry Vertical (Retail, BFSI, Travel and Hospitality, Manufacturing, IT and Telecom, Media and Entertainment, Healthcare, Others): Global Opportunity Analysis and Industry Forecast, 2023-2032
... Healthcare, Others): Global Opportunity Analysis and Industry Forecast, 2023-2032 The loyalty management market was valued at $5,490 million in 2022 and is estimated to reach $44,006.08 million by 2032, exhibiting a CAGR of 23.5% from ... Read More
-
2024 Global Forecast for Customer Experience Management Market (2025-2030 Outlook)-High Tech & Emerging Markets Report
... or service category is within the NAICS Chemical Manufacturing industry. The product or service category is within the NAICS Chemical Manufacturing industry. The global market is expected to increase from USD xx billion in 2025 ... Read More
-
2024 Global Forecast for Customer Relationship Management (2025-2030 Outlook)-High Tech & Emerging Markets Report
... or service category is within the NAICS Chemical Manufacturing industry. The product or service category is within the NAICS Chemical Manufacturing industry. The global market is expected to increase from USD xx billion in 2025 ... Read More
-
Global Wealth Management CRM Market Professional Survey by Types, Applications, and Players, with Regional Growth Rate Analysis and Development Situation, from 2023 to 2028
... growth of the Wealth Management CRM industry between the year 2018 to 2028, and breaks down according to the product type, downstream application, and consumption area of Wealth Management CRM. The report also introduces players ... Read More
-
Worldwide Enterprise Communities Applications Forecast, 2023–2027: Fans for Brands, Not Just Customers
... a sense of identity and belonging. The ease of finding digital communities has enabled people to find "their people," both personally and professionally. 64% of workers use external communities to do their job, and that ... Read More
-
Hosted PBX Market by Offering (Solution and Services), Application (Unified Communication & Collaboration, Mobility, Contact Center), Vertical (BFSI, Retail & eCommerce, Manufacturing, Healthcare & Life Sciences) and Region - Global forecast to 2028
... PBX market is estimated at USD 11.5 billion in 2023 to USD 24.9 billion by 2028, at a Compound Annual Growth Rate (CAGR) of 16.8%. The evolution of Interactive Voice Response (IVR) systems, particularly the ... Read More
-
Global Outbound Telemarketing Services Market 2023-2027
... projections indicate a 2%-4% increase within this category during the forecast period. This comprehensive intelligence report delves into global procurement strategies, offering valuable insights into pricing models, supplier selection criteria, and category management objectives. Unlocking ... Read More
-
Telephone Call Centers Global Market Briefing 2023
... growth rate (CAGR) of 2.02%. The global telephone call centers market is expected to grow from $145.09 billion in 2022 to $177.77 billion in 2032 at a CAGR of 2.05%. Telephone Call Centers Global Market ... Read More
-
Retail Analytics Global Market Briefing 2023
... global retail analytics market is expected to grow from $5509.96 million in 2022 to $43810.3 million in 2032 at a CAGR of 23.04%. Retail Analytics Global Market Briefing 2023 provides strategists, marketers and senior management ... Read More
-
Property Management Market by Offering (Solutions (Facility Management, CRM Software), Services), Ownership, Geographic Location, End User (Commercial, Industrial, Residential, Recreational Marinas), and Region - Global Forecast to 2028
... grow from USD 24.7 billion in 2023 to USD 36.4 billion by 2028, at a compound annual growth rate (CAGR) of 8.0% during the forecast period. The market is anticipated to grow due to the ... Read More
Research Assistance
