Category: Technology & Media
Technology & Media market research reports by IDC
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ServiceNow Announcements: Showing Intertwined Strategies for GenAI and Partnerships
ServiceNow Announcements: Showing Intertwined Strategies for GenAI and Partnerships This IDC Market Note discusses ServiceNow's generative AI strategy as expressed through its announcement of various partnerships. The document discusses ServiceNow's partnerships aimed at integration of GenAI into it ... Read More
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The Digital Business CISO: CISO Skills Evolve to Embrace a New Reality
The Digital Business CISO: CISO Skills Evolve to Embrace a New Reality The CISO (Chief Information Security Officer) is thought of as a cybersecurity expert. While that is most certainly a requirement of the role, it is simply not enough anymore. As IT has changed, so have the requirements of the CI ... Read More
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Digital Sovereignty and Partnering Ecosystems
Digital Sovereignty and Partnering Ecosystems This IDC Market Perspective discusses the growing importance of digital sovereignty in the technology industry and the crucial role of the global partner ecosystem in bringing sovereign solutions to market. It highlights opportunities for partners to der ... Read More
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European Challenges of Xerox's Reinvention
European Challenges of Xerox's Reinvention This IDC Market Note provides the latest update on Xerox's strategy and goals, with a renewed focus on strengthening ties with existing customers through continued print services and requirements for digital and IT services. IDC also examines the challenges ... Read More
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Key Considerations for Making AI-Ready Infrastructure Decisions
Key Considerations for Making AI-Ready Infrastructure Decisions This IDC Perspective uses considerations for selecting private AI and public AI infrastructure as a framework to build awareness of what is coming in AI-ready infrastructure."Expect AI infrastructure deployments to reach a critical phas ... Read More
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IDC PlanScape: Experience-Orchestrated Business to Deliver Differentiated Value Outcomes
IDC PlanScape: Experience-Orchestrated Business to Deliver Differentiated Value Outcomes This IDC PlanScape is intended to explain the concept and importance of deriving experience value and the experience-orchestrated applications aiding IT buyers and executives along their journey to becoming a di ... Read More
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The Value of an Experience-Orchestrated Business
The Value of an Experience-Orchestrated Business This IDC Perspective introduces the concept of an experience-orchestrated (X-O) business, which aims to deliver shared experience value powered by intelligence. It emphasizes the need for organizations to evolve from siloed digital transformations to ... Read More
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IT Asset Management: Modern Enterprise Practices, Benefits, and Challenges
IT Asset Management: Modern Enterprise Practices, Benefits, and Challenges This IDC Perspective discusses the importance of IT asset management (ITAM) in modern enterprises, highlighting its benefits and challenges. It presents findings from a survey conducted by IDC, revealing that ITAM significant ... Read More
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The AI Transformation of Services
The AI Transformation of Services This IDC Perspective outlines IDC's point of view on how artificial intelligence (AI) is transforming the services industry. The document draws upon analyst insights across multiple services markets, as well as buyer survey research around expectations for providers ... Read More
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A Review of EMEA Telecom Customer Experience Platforms
A Review of EMEA Telecom Customer Experience Platforms This IDC Market Perspective provides an in-depth analysis of the telecom customer experience platform, focusing on the industry's efforts to improve customer service amid revenue stagnation and technological disruption. It highlights the role of ... Read More
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2024 Channels and Alliances Predictions
2024 Channels and Alliances Predictions This IDC Market Perspective provides IDC's top predictions about the market and technology forces that will shape IT channels and alliances in 2024 and beyond."The importance of healthy ecosystems has further expanded with the majority of tech vendors and cust ... Read More
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Running a Digital Business in the AI Everywhere Era: An Enterprise Perspective
Running a Digital Business in the AI Everywhere Era: An Enterprise Perspective IDC Directions, Middle East, Türkiye, and Africa 2024 was held on February 1, 2024, in Dubai, UAE. The full-day event, which shed light on the AI trends shaping the region, featured presentations from senior IDC executive ... Read More
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Artificial Intelligence in Telecommunications — Episode AI: A New Hope
Artificial Intelligence in Telecommunications — Episode AI: A New Hope This IDC Market Perspective presents AI use cases across those telecom operating domains from around the world to provide insights to Canadian telecom service providers on the opportunities to be had from further investments in A ... Read More
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GenAI Engineering in the Enterprise and Why It Matters
GenAI Engineering in the Enterprise and Why It Matters This IDC Perspective discusses the importance of GenAI Engineering in enterprises, highlighting its potential to drive business growth and innovation. It provides an in-depth analysis of the current state of GenAI adoption, the challenges organi ... Read More
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Navigating the AI Regulatory Landscape: Differing Destinations and Journey Times Exemplify Regulatory Complexity
Navigating the AI Regulatory Landscape: Differing Destinations and Journey Times Exemplify Regulatory Complexity This IDC Perspective provides a comprehensive overview of the global regulatory landscape for artificial intelligence (AI). It also discusses the struggle of governments to balance AI reg ... Read More
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Vendor Profile: Matillion
Vendor Profile: Matillion This IDC Vendor Profile examines Matillion, a U.K.-founded, now global provider of data pipeline orchestration such as extract, load, and transform (ELT). It uses low- or no-code techniques and offers a "single pane of glass" for multiple data pipelines within an organizati ... Read More
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European IoT Use Case Adoption Across Industries
European IoT Use Case Adoption Across Industries This IDC Market Perspective shares detailed research on IoT use case adoption and plans across several European industries. The research draws on data from IDC’s European Cloud, Edge, and IoT Demand Survey, conducted in March 2023 among 700 organizati ... Read More
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Megatrends That Will Shape European Desktop Label Printing in 2024 And Beyond
Megatrends That Will Shape European Desktop Label Printing in 2024 And Beyond The European label printing market will continue to evolve, driven by regulatory requirements and major trends related to environmental concerns, social behavior changes, and connectivity for data accessibility. This IDC M ... Read More
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2024 Top 10 Trends Driving Technology Investments in Financial Services Worldwide
2024 Top 10 Trends Driving Technology Investments in Financial Services Worldwide This IDC Perspective discusses the top 10 trends driving technology investments in the financial services industry in 2024. These trends include the rise of artificial intelligence (AI), machine learning (ML), and gene ... Read More
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Worldwide and U.S. Managed Print and Document Services and Basic Print Services Forecast Update, 2023-2027
Worldwide and U.S. Managed Print and Document Services and Basic Print Services Forecast Update, 2023-2027 This IDC study provides our updated 2023–2027 forecast for the managed print and document services and basic print services market. There are many factors fueling growth among SMB customers, no ... Read More
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Worldwide Network Detection and Response Forecast, 2024–2028: The Network Is Talking, Are You Listening?
Worldwide Network Detection and Response Forecast, 2024–2028: The Network Is Talking, Are You Listening? This IDC study presents a forecast for the worldwide network detection and response market for 2024–2028."NDR is like the cool kid in high school that is well thought of and can hang with any cl ... Read More
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From Touchdown to Fumble: Why Traditional Super Bowl Advertising Fails to Meet Data-Driven Marketers' Demands
From Touchdown to Fumble: Why Traditional Super Bowl Advertising Fails to Meet Data-Driven Marketers' Demands This IDC Perspective encourages an evolution from traditional/linear TV (e.g., Super Bowl ads) to connected television (CTV) as a data-driven marketing strategy. The 2024 Super Bowl attracte ... Read More
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IDC PeerScape: Practices to Optimize Omni-Channel Order Orchestration and Fulfillment
IDC PeerScape: Practices to Optimize Omni-Channel Order Orchestration and Fulfillment This IDC PeerScape is part 2 of a two-part series that aims to home in on specific practices that retailers can enable through improved processes and technology to improve customer experience, profitability, and su ... Read More
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Manish Bhai, IDC Future Enterprise CEO of the Year 2023: A CEO's Take on Digital-First Strategy and the Criticality of Technology Partners
Manish Bhai, IDC Future Enterprise CEO of the Year 2023: A CEO's Take on Digital-First Strategy and the Criticality of Technology Partners This IDC Perspective report discusses the digital-first strategy of UNO Digital Bank under the leadership of CEO Manish Bhai. It highlights the bank's innovative ... Read More
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The Future COO in Tech Companies
The Future COO in Tech Companies This IDC Market Perspective introduces the role and main priorities of the Chief Operating Officer in technology companies in terms of core and evolving priorities and responsibilities as well as key KPIs. Subsequently, it focuses on their main interactions with othe ... Read More
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