Category: Software & Enterprise Computing
Software & Enterprise Computing market research reports by IDC
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How AI Is Transforming IT Service Management
This IDC Perspective discusses how AI is transforming IT service management (ITSM). Available features incorporating AI in ITSM can offer faster and more consistent services, improve efficiency, and allow humans to focus on more sensitive or advanced work. These new technology developments are shift ... Read More
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Building Management Systems and Facility Management Firms Increasingly Intertwined in the Post-COVID-19 Workplace
This IDC Market Perspective discusses building management systems (BMS) and facility management (FM) firms being increasingly intertwined in the post-COVID-19 workplace. Building management systems and facility management applications have had similar paths in both the COVID-19 and post-COVID-19 env ... Read More
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Fortifying the Healthcare Sector in Asia/Pacific: The Essential Role of AI in Cybersecurity
This IDC Perspective highlights the need for healthcare organizations in Asia/Pacific to secure themselves against highly complex, AI-enabled cyberattacks that target an ever-expanding attack surface. The report discusses regional healthcare organizations’ challenges and priorities, governments’ upd ... Read More
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Cloud Development Environments: Mapping Key Approaches, Capabilities, and Vendors in 2025
This IDC Perspective explores the evolution and significance of cloud development environments (CDEs) and the ways they fit the agenda of software delivery and platform engineering teams. It discusses likely benefits and risks posed by CDEs and maps the competitive landscape, segmenting vendors base ... Read More
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Modern Incidents Require Modern Data Mining
This IDC Perspective explains how data mining plays an essential role in optimizing the incident response process. The increasing sophistication of cyberthreats necessitates modern data mining tools for effective incident response. Traditional manual processes are inadequate, leading to delays and h ... Read More
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Inference at the Edge: Implications for Service Providers
This IDC Perspective explores the emerging topic of inference at the edge in terms of key drivers and impact on service providers. It provides guidance to decision-makers on deciding which service provider will help them navigate the complexities of adopting this new technology."Inferencing at the e ... Read More
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IDC PeerScape: Best Practices for Leveraging Integrated Bank Payment Platforms
This IDC PeerScape delves into the challenges around bank payment platforms and the practices to optimize payment modernization."Banks around the world, despite different regulatory regimes, different rails, and different customers, face many of the same challenges," according to Aaron Press, resear ... Read More
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Accelerating Enterprise GenAI Workflows with IaaS Network Services
This IDC Market Perspective highlights how infrastructure-as-a-service (IaaS) network services offered by cloud service providers can help accelerate deployment of enterprise GenAI workflows. IaaS network services ensure on-demand connectivity, optimized performance, and robust security, enabling se ... Read More
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The Importance of IT/Operational Technology Security Convergence
This IDC Perspective examines the importance of IT/operational technology (OT) security convergence in the utilities sector. Utility energy infrastructure is currently one of the most targeted and vulnerable set of assets in terms of security threats globally. IT and OT security is crucial in today' ... Read More
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SAS Insight 2025: Powering the World's Decisions
This IDC Market Note presents highlights from SAS Insight 2025, held at the company's headquarters in Cary, North Carolina. SAS Insight 2025 presents a comprehensive strategy focusing on technological innovation, customer success, and strategic partnerships to maintain SAS' position as a leader in t ... Read More
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SAS Insight 2025 Conference: Responsible Innovation Amid Market Uncertainties
This IDC Market Note details the SAS Insight 2025 conference, which highlighted SAS’ commitment to responsible innovation amid data saturation and automation, emphasizing productivity, compute power, platform modernization, and cloud expansion. Key developments included advancements in AI, digital t ... Read More
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SAS Insight 2025 for Analysts — A Focus on AI Productivity
This IDC Market Note highlights the details of the SAS Insight 2025 Conference for industry analysts on February 26–28, Cary, North Carolina. SAS Insight 2025 focused on SAS’ strategy and technology so customers would be more productive with data and AI for decisioning. SAS emphasized its continued ... Read More
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Digital Advertising Market Review, 2025
This IDC Perspective on the digital advertising market provides a comprehensive analysis of digital advertising spend. It highlights the rapid growth of mobile in-app, connected television (CTV), and digital out-of-home (DOOH) advertising, driven by technological advancements like AI. IDC's custom s ... Read More
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NRF 2025 Supply Chain Top Takeaways
This IDC Perspective analyzes the proceedings at the NRF 2025 Supply Chain conference and highlights the pervasive role of AI, particularly GenAI and agentic AI, in optimizing retail supply chains, improving decision-making, and better serving the end consumer. Key takeaways include the integration ... Read More
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Combine Growth and Cost Takeout Strategies to Reinvent the Payer Commercial/Employer Market
The IDC Perspective discusses the commercial market bringing payers conflicting priorities. Providing employer groups with the custom plans they demand while efficiently managing that data throughout their many siloed operational systems proves challenging for payers."Using a 'cost takeout' methodol ... Read More
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AI-Enabled Applications Can Improve Your KPIs
This IDC Perspective discusses how AI enablement can improve an organization’s KPIs.The AI era has landed, and with it is the opportunity to improve all business processes and associated tasks. Organizations need to understand that AI isn’t just a shiny object but also a go-to avenue for KPI improve ... Read More
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Worldwide Consumer GenAI Users Forecast, 2025–2029
This IDC study presents the worldwide forecast for the number of consumers using generative AI (GenAI) with users defined as consumers who use a GenAI app, service, or feature at least monthly with some level of active intent to engage with the functionality. This includes GenAI-powered search, a de ... Read More
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Infor Nexus Leveraging Traceability, AI, and Financing to Build Compliant and Sustainable Supply Chains
This IDC Market Note discusses key topics and challenges of global trade at the Infor Nexus International Customer Conference. Today's rising regulatory environment is driving retailers and brands to better and more granularly track and trace their products across their end-to-end life cycles; it is ... Read More
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A View from NRF 2025: Is AI Part of Retail?
This IDC Perspective examines NRF 2025, a key retail event of the year from the view of artificial intelligence (AI) and advancements in AI. NRF 2025 brought forth almost 40,000 attendees and thousands of companies and organizations as part of the largest retail event worldwide with an enormous inte ... Read More
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Consumer GenAI Market Evolution: Five Things to Watch in 2025
This IDC Market Perspective looks at five trends to watch in the consumer generative artificial intelligence (GenAI) market in 2025. As the market evolves, the changing ways in which consumers engage with GenAI and how platforms, apps, and services are positioned will highlight ways in which vendors ... Read More
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AI-Ready Digital Infrastructure Vendor Profile: ST Telemedia Global Data Centres
This IDC Vendor Profile examines STT GDC as a datacenter colocation provider and focuses on its support for AI infrastructure. STT GDC offers AI-ready infrastructure to meet the growing demands of AI workloads, enabling enterprises to deploy high-performance computing (HPC) applications. One of its ... Read More
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European Enterprise Communications Services, 2025: Scope and Definitions
This IDC Market Perspective provides an overview of the market segments covered in IDC's European Enterprise Communications Services CIS. This CIS analyzes the connectivity and communications services markets, detailing changing requirements, trends, and competitive dynamics while providing actionab ... Read More
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Asia/Pacific (Excluding Japan and China) Software-Defined WAN Infrastructure Forecast, 2025–2029
This IDC study provides a market forecast that includes historical SD-WAN infrastructure market for 2024–2029 across APEJC."SD-WAN complements the need for enterprises to have a policy-based, centralized, underlay agnostic network required to power the dynamic connectivity requirements of their day- ... Read More
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Vishal Rao Will Lead Both Trellix and Skyhigh Security — Marking Yet Another Strategic Shift for These Companies
This IDC Market Note provides a summary and analysis of the appointment of Vishal Rao as CEO of Trellix. In January 2025, Vishal Rao was appointed as the CEO of Trellix while continuing to lead Skyhigh Security. This marks another strategic shift for these companies in just a few short years. Despit ... Read More
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France: How to Crack the Toughest Digital Sovereignty Market
The IDC Perspective on Digital Sovereignty in France highlights the country's emphasis on digital self-determination, particularly in the context of cloud adoption and data security. France's historical focus on sovereignty, reinforced by recent geopolitical and cybersecurity concerns, has led to st ... Read More
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