CRM & Customer Service Market Research Reports & Industry Analysis
Customer relationship management (CRM) is a software system that helps businesses manage and improve their interactions with customers to enhance satisfaction and loyalty. Technological advancements and shifting consumer behaviors are changing the dynamics of customer engagement. To help businesses stay on top of new developments, MarketResearch.com offers a curated selection of industry reports that provide valuable insights into the dynamic world of CRM and customer service.
CRM Market Research on Segments Big and Small
- Our CRM market research reports offer an authoritative perspective on this complex field, providing insightful data on call centers, consumer loyalty, CRM solutions, customer service technologies, and more.
- Going beyond surface analysis, our reports dive into a variety of factors that are key to understanding the industry, such as CRM market sizing and growth projections, industry trends, and regional and country comparisons.
- Our research also discusses the rise of artificial intelligence and automation, which have the potential to boost personalization and efficiency.
Reliable Data from a Trusted Source
Amid large economic and technological changes, MarketResearch.com stands as your reliable partner, offering insights to drive successful growth strategies. With a twenty-year track record in the field of market research, we can help you find the best market intelligence available. Embrace the power of data-driven decision-making with MarketResearch.com's CRM and customer service industry reports.
CRM & Customer Service Industry Research & Market Reports
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Edge: Empowering Customer Experience
... continues to rise and weigh heavily on bandwidth, enterprises will need to use content delivery and data capture to create differentiated customer experiences that are personal, emotional, and consistent across omni-channel environments. As IP traffic ... Read More
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IBM Expands Honda Motor's Europe Deal to Integrate Finance and Procurement Operations
... to Integrate Finance and Procurement Operations This IDC Market Note highlights IBM's expanded deal announcement with Honda Motor Europe, which includes the integration of finance and procurement towers. Please Note: Extended description available upon request. Read More
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Global Speech-to-text API Market Size study, by Component (Software, Services), by Application (Risk and Compliance Management, Fraud Detection and Prevention, Customer Management, Content Transcription, Contact Center Management, Subtitle Generation, Other Applications) and Regional Forecasts 2021-2027
... Global Speech-to-text API Market is valued at approximately USD 1.85 billion in 2020 and is anticipated to grow with a healthy growth rate of more than 19.00 % over the forecast period 2021-2027. Speech-to-text API ... Read More
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Worldwide Consumer Digital Life Protection Forecast Update, 2021-2025: 2021 Poised for Record Growth
... online lifestyles for many households," states Michael Suby, research vice president, Security and Trust at IDC. "Also altered is consumers' awareness of cyber-risk. Reflected in the accelerating growth in the consumer digital life protection market, ... Read More
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Contact Center Software Market Size, Share & Trends Analysis Report By Solution (ACD, IVR), By Enterprise Size (Large, Small & Medium), By End Use (BFSI, IT & Telecom), By Service, By Deployment, And Segment Forecasts, 2022 - 2030
... 2022 - 2030 Market Overview Fatpos Global has released a report titled Contact Center Software Market - Analysis of Market Size, Share & Trends for 2014 - 2020 and Forecasts to 2031. According to a ... Read More
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Automotive Dealer Management System Market Segmentation by Deployment (On-Premise, and Cloud); by Function (Customer Service, Data Reports, and Inventory Management); and by Application (Customer Relationship Management, Dealer Tracking, Finance, Inventory, and Sales) – Global Demand Analysis & Opportunity Outlook 2030
... Analysis & Opportunity Outlook 2030 Market Overview Fatpos Global has released a report titled Automotive Dealer Management System - Analysis of Market Size, Share & Trends for 2014 - 2020 and Forecasts to 2031. According ... Read More
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Smart Advisors Market By Type (Software And Services), By Usage (Websites, Social Media, Mobile Platform And Contact Centers), By End-Use Industry (Banking, Financial Services And Insurance, Retail, Travel And Hospitality, Healthcare, Government And Others), And By Region: Global Industry Perspective, Comprehensive Analysis And Forecast, 2020 – 2030
... By Region: Global Industry Perspective, Comprehensive Analysis And Forecast, 2020 – 2030 Market Overview Fatpos Global has released a report titled Smart Advisors Market - Analysis of Market Size, Share & Trends for 2014 - ... Read More
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Global Software as a Service (SaaS) Market, By Deployment Type (Public Cloud, Hybrid Cloud & Private Cloud), By Organization Size (SMEs & Large Enterprises), By Application (Customer Relationship Management, Human Resource Management, Content Communication & Collaboration, Business Intelligence/Analytics, Enterprise Resource Planning, Supply Chain Management & Others), By End User (Manufacturing, Healthcare, IT & Telecom, Retail, Education, Government, BFSI, Oil & Gas), By Region, Competition Forecast and Opportunities, 2027
... Collaboration, Business Intelligence/Analytics, Enterprise Resource Planning, Supply Chain Management & Others), By End User (Manufacturing, Healthcare, IT & Telecom, Retail, Education, Government, BFSI, Oil & Gas), By Region, Competition Forecast and Opportunities, 2027 The global ... Read More
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