Category: CRM & Customer Service
South America CRM & Customer Service
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Telecom Cloud Market Size and Forecast (2022 - 2031): Global and Regional Share, Trends, and Growth Opportunity Analysis by Type (Public Cloud, Private Cloud, and Hybrid Cloud), by Service (Communication as a Service (CaaS), Network as a Service (NaaS), Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS)), by Application (Billing and Provisioning, Unified Communication, Customer Relationship Management (CRM), Operations Support Systems/Business Support Systems (OSS/BSS), and Others), and by End-User (Telecom Operators, Enterprises, and Others), and by Region (North America, Europe, Asia-Pacific, Latin America, and Middle East & Africa)
... as a Service (NaaS), Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS)), by Application (Billing and Provisioning, Unified Communication, Customer Relationship Management (CRM), Operations Support Systems/Business Support ... Read More
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Frost Radar™: Cloud Contact Centers in Latin America, 2024
... companies in the Latin American cloud contact center as a service (CCaaS) industry using their Growth and Innovation scores as highlighted in the Frost Radar™ methodology. Frost & Sullivan analyzes numerous companies in an industry. ... Read More
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Latin America Software as a Service (SaaS) Market Research Report Information By Deployment Model (Public Cloud, Private Cloud and Hybrid Cloud), by Software (Relationship Management (CRM) Software, Enterprise Resource Planning (ERP) Software, Accounting Software, Project Management Software, Data Analytics Software, Financial Software, Cybersecurity Software, Marketing Software and Others), Pricing (Subscription and Pay-Per-Use (PPU), By SaaS type, (Horizontal SaaS, Vertical SaaS and Consulting), By End-Use (BFSI, Healthcare, Retail, Manufacturing, Media & Entertainment, Transportation, IT & Telecom and Others), By Countries (Brazil, Argentina, Mexico, Chile, Colombia, Peru and Rest of Latin America) - Forecast to 2032
... Management Software, Data Analytics Software, Financial Software, Cybersecurity Software, Marketing Software and Others), Pricing (Subscription and Pay-Per-Use (PPU), By SaaS type, (Horizontal SaaS, Vertical SaaS and Consulting), By End-Use (BFSI, Healthcare, Retail, Manufacturing, Media & ... Read More
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Customer Experience Management Growth Opportunities in Latin America, 2024
... and customer expectations examines how politics, the economy, and the introduction of digital technologies into the customer journey have affected the industry. The focus will be on the evolution of CXM companies as holistic solution ... Read More
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Frost Radar™: Customer Experience Management in Latin America, 2024
... industry. Those selected for further analysis based on their leadership or other distinctions are benchmarked across 10 Growth and Innovation criteria to reveal their position on the Frost Radar™. The publication presents competitive profiles of ... Read More
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Argentina Chatbot Market Overview, 2028
... with innovative solutions that improve customer interaction, streamline operations, and boost efficiency across a wide range of businesses. Argentina's chatbot market is rapidly expanding, owing to reasons such as rising digitization, a tech-savvy populace, and ... Read More
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Colombia Chatbot Market Overview, 2028
... sector, has seen a spike in the adoption of chatbot technology across a variety of industries. These chatbots are redefining customer engagement, improving business operations, and providing unrivaled ease to both consumers and corporations, thanks ... Read More
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South America Chatbot Market Outlook, 2028
... natural language processing (NLP) are transforming customer service, automating chores, and improving user experiences throughout the continent. The South American chatbot market has a wide and developing landscape. While it is still in its early ... Read More
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Brazil Chatbot Market Overview, 2028
... an exponential rate, redefining consumer interactions, streamlining processes, and improving user experiences across a wide range of industries. Brazil is undergoing a digital transition, with firms increasingly adopting technology in order to remain competitive. Chatbots ... Read More
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South America Automotive Dealer Management System Market Segmented By Service Type (Cloud Based, On Site), By End Use (Public, Private), By Application (Inventory Management, Dealer Tracking, Customer Relationship Management, Others), By Country, Competition, Opportunity, and Forecast, 2018-2028F
... Forecast, 2018-2028F South America Automotive Dealer Management System market is predicted to proliferate during the upcoming period, owing to the increased demand for software and services for the same by automotive dealers. For the upcoming ... Read More
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Argentina Chatbots Market: Prospects, Trends Analysis, Market Size and Forecasts up to 2030
... in the Argentina market. Also, factors that are driving and restraining the chatbots market are highlighted in the study. This is an in-depth business intelligence report based on qualitative and quantitative parameters of the market. ... Read More
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Hospital Contact Center Solution Market - Global Size, Share, Trend Analysis, Opportunity and Forecast Report, 2019–2029, Segmented By Service (Professional Services, Managed Services); By Deployment Mode (On-premises, Cloud); By Enterprise Type (Small & Medium-Sized Enterprises (SMEs), Large Enterprises); By Application (Workforce Optimization, Customer Relationship Management, Interactive Voice Response, Others); By Region (North America, Europe, Asia Pacific, Latin America, Middle East and Africa)
... (SMEs), Large Enterprises); By Application (Workforce Optimization, Customer Relationship Management, Interactive Voice Response, Others); By Region (North America, Europe, Asia Pacific, Latin America, Middle East and Africa) Global Hospital Contact Center Solution Market Size More ... Read More
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South America Event Apps Market Forecast to 2028 - COVID-19 Impact and Regional Analysis By Type (Enterprise Event Apps, Hybrid Apps, Corporates Meeting Apps, Conference Apps, Trade Show Apps, Festival Apps, and Sports Event Apps), Operating System (iOS, Android, and Web-based), and End User (Event Organizer and Planners, Corporates, Government, Education, and Others)
... Operating System (iOS, Android, and Web-based), and End User (Event Organizer and Planners, Corporates, Government, Education, and Others) The South America event apps market is expected to grow from US$ 31.90 million in 2022 to ... Read More
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Chatbot Market Size, Share & Trends, Analysis Report By Application (Customer Services, Branding & Advertising), By Type, By Vertical, By Region (North America, Europe, Asia Pacific, South America), And Segment Forecasts, 2023 - 2030
... Market Growth & Trends The global chatbot market size is expected to reach USD 27,297.2 million by 2030, registering a CAGR of 23.3% from 2023 to 2030, according to a new report by Grand View ... Read More
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Frost Radar™: Customer Experience Outsourcing Services in Latin America, 2022
... momentum: increasing acceptance of CX as a formidable competitive differentiation strategy and compelling incentives for companies to outsource their CX operations. Improving CX ranked as the number one business goal for the third year in ... Read More
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BRIC Countries (Brazil, Russia, India, China) BPO Services Market Summary, Competitive Analysis and Forecast, 2017-2026
... forecast to 2026). The profile also contains descriptions of the leading players including key financial metrics and analysis of competitive pressures within the Market. Key Highlights Brazil, Russian Federation, India and China (BRIC) are the ... Read More
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Top 5 Emerging Countries BPO Services Market Summary, Competitive Analysis and Forecast, 2017-2026
... to 2026). The profile also contains descriptions of the leading players including key financial metrics and analysis of competitive pressures within the Market. Key Highlights These countries contributed $41,285.0 million to the global bpo services ... Read More
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Brazil BPO Services Market Summary, Competitive Analysis and Forecast, 2017-2026
... The profile also contains descriptions of the leading players including key financial metrics and analysis of competitive pressures within the market. Key Highlights BPO services include revenues generated both from signed deals that remain under ... Read More
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South & Central America Customer Experience Management Market Forecast to 2028 – COVID-19 Impact and Regional Analysis – by Component (Solution and Service), Deployment Mode (On Premise and Cloud based), Organization Size (Small and Medium Enterprises (SMEs) and Large Enterprises), Touchpoint (Call Center, Website, Mobile Application, Email, Social Media, and Others), and Industry Vertical (IT and Telecom, BFSI, Energy and Utilities, Government, Retail, Manufacturing, and Others)
... Enterprises (SMEs) and Large Enterprises), Touchpoint (Call Center, Website, Mobile Application, Email, Social Media, and Others), and Industry Vertical (IT and Telecom, BFSI, Energy and Utilities, Government, Retail, Manufacturing, and Others) The customer experience management ... Read More
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The Future of Industries in Latin America
... also want secure payment methods and effective delivery. This translates into reliable, secure, and fast technologies from the beginning to the supply chains' last mile to provide satisfactory experiences that build digital trust and gain ... Read More
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Latin America, Middle East & Africa Contact Center Analytics Market Databank
... CAGR of 7.85% from 2021 to 2029. On-premise segment is expected to be the highest contributor to this market, with $729.7 Million in 2020, and is anticipated to reach $1,432.9 Million by 2029, registering a ... Read More
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Frost Radar™: Customer Experience Outsourcing Services in Latin America, 2021
... differentiator, this field is gaining more attention and greater investment priority. CX outsourcing services are becoming much more tech-intensive as emerging tools create a seamless and effortless CX while significantly reducing costs across front- and ... Read More
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