Category: Technology & Media
Technology & Media market research reports by IDC
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Worldwide Contact Center Applications Software Forecast, 2024–2028: $12.5 Billion in Revenue and Growing Strong
Worldwide Contact Center Applications Software Forecast, 2024–2028: $12.5 Billion in Revenue and Growing Strong This IDC study provides an updated market forecast for the worldwide contact center applications software market from 2024 to 2028."It's difficult to discuss use cases for GenAI without di ... Read More
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Worldwide Modern Endpoint Security Market Shares, 2023: Evolving to Address New Work Modalities
Worldwide Modern Endpoint Security Market Shares, 2023: Evolving to Address New Work Modalities This IDC study provides an overview of the worldwide modern endpoint security market for 2023.According to Mike Jude, research director for Endpoint Security at IDC, "The modern endpoint security market i ... Read More
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What's Next for Integration? AI Gateways, AI Agents, and the Convergence of Automation and AI
What's Next for Integration? AI Gateways, AI Agents, and the Convergence of Automation and AI This IDC Perspective discusses innovations in integration that are furthering the convergence of AI and automation within business processes, emphasizing the importance of investments in these areas despite ... Read More
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Oracle Powers Up Its Oracle Analytics Proposition with a Vast Set of GenAI Applications in the Market
Oracle Powers Up Its Oracle Analytics Proposition with a Vast Set of GenAI Applications in the Market This IDC Market Note reviews the present position of Oracle Analytics Cloud (OAC) regarding its technology in general, and generative AI (GenAI) applications that have been put in place to enhance i ... Read More
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IDC PlanScape: Hyper-Personalized Loyalty in Hospitality and Travel
IDC PlanScape: Hyper-Personalized Loyalty in Hospitality and Travel This IDC PlanScape addresses how loyalty solutions must hinge upon hyper-personalization, leveraging omni-channel strategies along with guest data platforms, real-time analytics, and AI to ensure that every opportunity for guest en ... Read More
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EMEA Digital Regulations and Policies Radar — 2024 Update
EMEA Digital Regulations and Policies Radar — 2024 Update This 2024 update of IDC’s EMEA Digital Regulations and Policies Radar provides a comprehensive overview of the evolving regulatory landscape across Europe, the Middle East, and Africa, focusing on key areas including ESG, data and AI, digital ... Read More
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Worldwide and U.S. Datacenter Installation Census and Construction Forecast, 2024–2028
Worldwide and U.S. Datacenter Installation Census and Construction Forecast, 2024–2028 This IDC study reveals significant growth in the datacenter industry, driven by digital transformation and the rise of generative AI, with a shift in measuring datacenter capacity from square footage to power. Thi ... Read More
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Worldwide Unified Endpoint Management Software Forecast, 2024–2028
Worldwide Unified Endpoint Management Software Forecast, 2024–2028 This IDC study provides a five-year forecast for the worldwide unified endpoint management software market for the 2024–2028 period."Multiple device usage is the norm in most employee roles and use cases," says Phil Hochmuth, researc ... Read More
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T-Mobile 1Q24 Earnings Analysis: Postpaid and High-Speed Internet Drive Growth, Offsetting Softness in Prepaid and Equipment Revenues
T-Mobile 1Q24 Earnings Analysis: Postpaid and High-Speed Internet Drive Growth, Offsetting Softness in Prepaid and Equipment Revenues This IDC Market Note delves into T-Mobile's 1Q24 earnings, announced on April 25, 2024, which featured significant growth in postpaid revenues and high-speed internet ... Read More
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Worldwide CDN Provider Market Shares, 2023: Vendors Strengthen Their Differentiation Play at the Edge
Worldwide CDN Provider Market Shares, 2023: Vendors Strengthen Their Differentiation Play at the Edge This IDC Market Share report provides the 2023 shares of worldwide commercial CDN vendors. The document covers the market shares of key CDN providers and an "others" category. It includes informatio ... Read More
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Knowledge24: AI for Value Acceleration
Knowledge24: AI for Value Acceleration This IDC Market Note highlights major announcements and demonstrations by ServiceNow at its Knowledge 2024 Conference held in Las Vegas, from May 7 to 9. It also includes IDC's point of view on the rapidly evolving AI landscape and ServiceNow's AI strategy. Ple ... Read More
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European SD-WAN Infrastructure 2023 Market Share — A Fast-Growing Market Approaches Maturity
European SD-WAN Infrastructure 2023 Market Share — A Fast-Growing Market Approaches Maturity This IDC study provides a view of European SD-WAN infrastructure market shares by vendor, covering both hardware and software revenue."In the evolving landscape of the European market, the adoption of SD-WAN ... Read More
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UNLEASH America 2024
UNLEASH America 2024 This IDC Market Note discusses highlights of UNLEASH America 2024. UNLEASH America 2024 showcased the rapid advancements in AI and skills development within talent acquisition, emphasizing their potential to revolutionize recruitment, training, and HR practices. However, the eve ... Read More
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Worldwide Consumer Digital Life Protection Market Shares, 2023: Consumer Needs Begin to Mirror the Enterprise
Worldwide Consumer Digital Life Protection Market Shares, 2023: Consumer Needs Begin to Mirror the Enterprise This IDC study reviews consumer digital life protection (CDLP) market shares for 2023.According to Mike Jude, research director for Endpoint Security at IDC, "The CDLP market is evolving qui ... Read More
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Worldwide Client Endpoint Management Software Market Shares, 2023: Endpoint Management and Security Intersect
Worldwide Client Endpoint Management Software Market Shares, 2023: Endpoint Management and Security Intersect This IDC study contains vendor market shares for the client endpoint management (CEM) software market for 2023."AI is affecting endpoint device usage, operations, and security in ways IT tea ... Read More
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At AHIP 2024, Payers Conclude That AI Is the Girl You Can't Quite Bring Home to Meet Mom … Yet
At AHIP 2024, Payers Conclude That AI Is the Girl You Can't Quite Bring Home to Meet Mom … Yet This IDC Market Note summarizes the quotes and opinions around AI at the AHIP 2024 conference held in Las Vegas on June 11–13. AI is another technology breakthrough for other industries that payers will fo ... Read More
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Worldwide Cloud-Native Application Protection Platform Forecast, 2024–2028
Worldwide Cloud-Native Application Protection Platform Forecast, 2024–2028 This IDC study presents a five-year forecast for the worldwide cloud-native application protection platform (CNAPP) market, formerly known as cloud workload security (CWS). As such, market fundamentals such as shift-left secu ... Read More
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IDC PlanScape: Public Vehicle Fleet Management with Electric Vehicles
IDC PlanScape: Public Vehicle Fleet Management with Electric Vehicles This IDC PlanScape details public vehicle fleet management with electric vehicles."Fleet management is pivotal for government organizations to estimate the total cost of ownership of the existing fleets, estimate total carbon emi ... Read More
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Worldwide Automotive Semiconductor Market Forecast, 2024–2027
Worldwide Automotive Semiconductor Market Forecast, 2024–2027 The global automotive semiconductor market was valued at approximately US$40 billion in 2020 and is projected to reach US$88 billion by 2027, increasing at a compound annual growth rate (CAGR) of 11.5%. This robust growth is primarily fue ... Read More
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The CIO's Recipe for Orchestrating Responsible AI Capability Implementation
The CIO's Recipe for Orchestrating Responsible AI Capability Implementation This IDC Perspective provides CIOs, senior IT and technology executives, and other enterprise executives with an understanding of how responsible AI (RAI) practices have the potential to propel businesses to new heights — u ... Read More
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IDC MaturityScape: Aftermarket Service Transformation 1.0
IDC MaturityScape: Aftermarket Service Transformation 1.0 This IDC study delves into the evolution of aftermarket service transformation, detailing five maturity stages from a completely ad hoc approach with disjointed and manual processes to optimized and autonomous experiences that lead to prescri ... Read More
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European Telcos' Journey to a Sustainable Future
European Telcos' Journey to a Sustainable Future This IDC Market Perspective highlights the growing emphasis on sustainability among European telecommunications companies. Driven by factors such as rising energy costs, stringent regulatory demands, and heightened investor engagement, telcos are incr ... Read More
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SAP Sapphire 2024: Moving Clients to Bring Out the Best in Their Business
SAP Sapphire 2024: Moving Clients to Bring Out the Best in Their Business This IDC Market Perspective highlights the announcements at SAP Sapphire held in Orlando, Florida, from June 3 to 5, 2024. The event was well attended, with 12,000+ onsite and another 15,000+ attending virtually. "SAP continue ... Read More
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The Importance of Cloud Centers of Excellence for Digital-First Organizations
The Importance of Cloud Centers of Excellence for Digital-First Organizations The IDC Perspective highlights the growing importance of cloud centers of excellence (CCoEs) for digital-first organizations in Europe, emphasizing their role in addressing operational complexities, enhancing cloud strateg ... Read More
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Top Retail Generative AI Use Cases
Top Retail Generative AI Use Cases This IDC Perspective discusses the top retail generative AI (GenAI) use cases. Over 63.8% of retailers are investing in generative AI, focusing on use cases like natural language understanding and content generation despite facing challenges such as IT complexity a ... Read More
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