Category: Software & Services
Software & Services market research reports by IDC
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IDC Assessment: Soroco Scout Task Mining Software
IDC Assessment: Soroco Scout Task Mining Software This IDC Perspective examines Soroco Scout task mining software capabilities. Soroco is a privately held provider of task mining software called Scout. The software is optimized to support automation and process improvement initiatives by specialist ... Read More
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Qualtrics Redefines the Market for Behavior to Chart Employee Experience Success
Qualtrics Redefines the Market for Behavior to Chart Employee Experience Success This IDC Market Note discusses how Qualtrics is redefining the market for behavior to chart employee experience (EX) success. Qualtrics is setting the tone for FY23 as the year that employee experience and customer expe ... Read More
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IDC Assessment: Skan.AI Task Mining Software
IDC Assessment: Skan.AI Task Mining Software This IDC Perspective discusses the role of Skan.AI in task mining software. Skan.AI is a privately held hybrid task and process mining vendor that focuses on understanding, documenting, and continuously improving how manual processes are automated and aug ... Read More
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e& enterprise's Analyst Day, 2023: On the Journey from Telco to Techco
e& enterprise's Analyst Day, 2023: On the Journey from Telco to Techco This IDC Market Note provides IDC's key opinions and impressions of e& enterprise's Analyst Day held exclusively for IDC on March 20, 2023."For over a decade, we have witnessed the efforts of telecom operators around the glob ... Read More
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IDC Assessment: ABBYY Timeline Task Mining Software
IDC Assessment: ABBYY Timeline Task Mining Software This IDC Perspective analyzed ABBYY, a provider of AI-powered solutions that help customers digitally transform their business processes. Workers who are involved with case management, such as claims, lending, and underwriting, align well with Time ... Read More
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IDC Assessment: EdgeVerve Task Mining Software
IDC Assessment: EdgeVerve Task Mining Software This IDC Perspective assesses EdgeVerve task mining software, AssistEdge Discover. EdgeVerve is a provider of AI-powered automation solutions, including RPA and document AI. AssistEdge Discover is high-functioning task mining software that also captures ... Read More
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IDC Assessment: IBM Task Mining Software
IDC Assessment: IBM Task Mining Software This IDC Perspective assesses the IBM Task Mining software. IBM is a market share leader for business automation software. IBM Task Mining is bundled into IBM Process Mining and embedded in IBM Cloud Pak for Business Automation. IBM outperformed in key areas ... Read More
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Asia/Pacific (Excluding Japan) Application Management Services Market Share, 2022: IDC's Top 10 Vendors
Asia/Pacific (Excluding Japan) Application Management Services Market Share, 2022: IDC's Top 10 Vendors This IDC study reviews the top 10 AM service vendors in APEJ for 2022 as ranked in IDC's 2H22 APEJ IT and Business Services Tracker."Large global application SPs dominated the AM services market ... Read More
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IDC Assessment: UltimateSuite Task Mining Software
IDC Assessment: UltimateSuite Task Mining Software This IDC Perspective examines UltimateSuite's task mining software. UltimateSuite is a privately held provider of task mining software. Its focus is helping organizations identify task automation opportunities to improve overall performance across b ... Read More
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Enterprise Intelligence in Financial Services: Accelerating Decision Velocity to Scale and Differentiate
Enterprise Intelligence in Financial Services: Accelerating Decision Velocity to Scale and Differentiate This IDC Perspective examines the concept of enterprise intelligence that helps institutions make faster decisions based on location-independent data, analytics, AI/ML, and automation and that su ... Read More
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Adobe Summit 2023: Experience-Led Growth, Generative AI, and Content Supply Chains
Adobe Summit 2023: Experience-Led Growth, Generative AI, and Content Supply Chains This IDC Market Perspective discusses about the Summit 2023 that Adobe held in Las Vegas in the week of March 20, in person for the first time in three years with more than 10,000 attendees, 170 partner companies, and ... Read More
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Intelligent Automation and the Future Workplace
Intelligent Automation and the Future Workplace This IDC Market Perspective reviews the role of the modern intelligent digital workplace (IDW) as a platform for enterprise transformation into a future-ready digital business. The report also highlights key areas of competitive differentiation for IDW ... Read More
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Driving Better Customer Service Outcomes with the Application of Technology in Logistics in Asia/Pacific
Driving Better Customer Service Outcomes with the Application of Technology in Logistics in Asia/Pacific In this IDC Perspective, the requirement for supply chain participants to face an increasing need to cater to diverse consumer needs while ensuring efficient and cost-effective supply chain opera ... Read More
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Global Cloud Datacenter Provision in Europe: The Continent's Top and Upcoming Destinations for Major Cloud Players, 2023
Global Cloud Datacenter Provision in Europe: The Continent's Top and Upcoming Destinations for Major Cloud Players, 2023 This IDC Market Perspective discusses trends in cloud datacenter provision in Europe. Cloud usage continues to expand in Europe, with all organizations in IDC's 2022 European Mult ... Read More
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Asia/Pacific (Excluding Japan) Future of Work Market Forecast, 2022–2026
Asia/Pacific (Excluding Japan) Future of Work Market Forecast, 2022–2026 This IDC study analyzes the Asia/Pacific future of work (FoW) market size, citing data from the IDC Worldwide Future of Work Spending Guide V2, 2022 published in November 2022. It integrates FoW-related data from other Spending ... Read More
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Autonomous Finance: Navigating the Future of Finance with Autonomous Technology
Autonomous Finance: Navigating the Future of Finance with Autonomous Technology This Market Perspective dives into the market of autonomous finance and the benefits and challenges that can impact businesses in their goal to become more data driven, efficient, and transparent.In recent years, autonom ... Read More
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Microsoft's Quantum Computing Strategy: A Pragmatic Approach to Quantum Advantage
Microsoft's Quantum Computing Strategy: A Pragmatic Approach to Quantum Advantage This IDC Perspective provides insights into Microsoft's quantum computing program and offerings. Microsoft provided the context for the company's quantum computing strategy and forward-looking quantum outlook. Microsof ... Read More
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Building the Business Case for Migrating SAP to the Cloud
Building the Business Case for Migrating SAP to the Cloud This IDC Market Perspective highlights the benefits of moving SAP workloads with infrastructure as a service. Modernizing SAP in a big bang transformation is intimidating and hard to justify for many organizations. Moving existing SAP instanc ... Read More
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SAP Leaps Forward With Datasphere: A Data Fabric for Modern Analytic Architectures
SAP Leaps Forward With Datasphere: A Data Fabric for Modern Analytic Architectures This IDC Market Note unpacks a recent announcement from SAP regarding SAP Datasphere. More than a rebranding of its former SAP Data Warehouse Cloud, Datasphere has several new capabilities as well as four key partners ... Read More
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European Enterprise Networking Market Shares, 2022: Strong Performance Defies Recession Concerns
European Enterprise Networking Market Shares, 2022: Strong Performance Defies Recession Concerns This IDC Market Share report presents the 2023 European enterprise networking equipment market vendor shares for the enterprise Ethernet switch, router, and wireless LAN segments. "A lasting post-pandemi ... Read More
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Five Best Practices for Driving SaaS Renewals Through Partners
Five Best Practices for Driving SaaS Renewals Through Partners This IDC Market Perspective analyzes partners' role in driving software-as-a-service (SaaS) renewals among customers. Advice given in this document is intended to help vendors to develop their own SaaS renewal strategies by leveraging th ... Read More
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Optimization Services and the IT Infrastructure Life Cycle
Optimization Services and the IT Infrastructure Life Cycle This IDC Market Perspective examines the developments and enhancements of optimization services and provides guidance on how players in this space, technology manufacturers, systems integrators, telecommunications providers, and public cloud ... Read More
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Worldwide Performance-Intensive Computing as a Service Forecast, 2023–2027: Strong Growth for Big Data Analytics, AI, HPC, and Engineering/Technical Workloads
Worldwide Performance-Intensive Computing as a Service Forecast, 2023–2027: Strong Growth for Big Data Analytics, AI, HPC, and Engineering/Technical Workloads This IDC study provides our 2023–2027 forecast for the performance-intensive computing as a service (PICaaS) market."IDC is projecting signif ... Read More
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SaaS Company Compressed Valuations Make Attractive Takeover Targets
SaaS Company Compressed Valuations Make Attractive Takeover Targets This IDC Market Perspective focuses on functional areas in which SaaS spending is expected to increase. SaaS company valuations have been depressed over the past two years, leading to a number of acquisitions of SaaS companies in ou ... Read More
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Future of Digital Infrastructure: DCIaaS Lays the Foundation for On-Premises PaaS and SaaS Strategies
Future of Digital Infrastructure: DCIaaS Lays the Foundation for On-Premises PaaS and SaaS Strategies This IDC Perspective looks at examples where dedicated infrastructure as a service (DCIaaS) is extending the XaaS model more broadly across enterprise IT environments and provides recommendations fo ... Read More
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