Category: Software & Services
Software & Services market research reports by IDC
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Worldwide Sales Readiness Software Market Shares, 2022: Organizations Prioritize Sales Preparedness
Worldwide Sales Readiness Software Market Shares, 2022: Organizations Prioritize Sales Preparedness This IDC study contains vendor shares for the sales readiness software market for 2021–2022. It includes commentary on the growth of the market and emerging trends and provides actionable advice for t ... Read More
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Worldwide Data Integration and Intelligence Software Forecast, 2023-2027
Worldwide Data Integration and Intelligence Software Forecast, 2023-2027 This IDC study provides the five-year forecast for the data integration and intelligence software market and delivers insight into drivers of market growth."We are at the dawn of a new era, one that is built on a new platform t ... Read More
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Oracle CloudWorld Event in Abu Dhabi: A Dedicated Cloud Region
Oracle CloudWorld Event in Abu Dhabi: A Dedicated Cloud Region This IDC Market Note discusses relevant news, announcements, and themes from Oracle's CloudWorld 2023 event held in Abu Dhabi, UAE, on May 3, 2023."Public cloud adoption has increased in the Middle East. According to a recent IDC survey, ... Read More
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IDC Assessment: Automation Anywhere Task Mining Software
IDC Assessment: Automation Anywhere Task Mining Software This IDC Perspective assesses Automation Anywhere task mining software, Process Discovery. AAI Process Discovery was one of the early task mining offerings when it was privately held by FortressIQ. It evolved to provide strong support for data ... Read More
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Aras ACE23 User Conference
Aras ACE23 User Conference This IDC Market Note provides a review and analysis of Aras' ACE23 user conference."Aras used the ACE23 event to demonstrate the latest additions to its Innovator PLM product, highlighting the power of its low-code platform by emphasizing partnerships with key players such ... Read More
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Workhuman 2023: Workhuman Commits to DEIB and Leadership Through Behavioral Development
Workhuman 2023: Workhuman Commits to DEIB and Leadership Through Behavioral Development This IDC Market Note discusses how Workhuman 2023 showcased strategic priorities for Workhuman as a strategy-oriented software provider in the spaces of rewards, recognition, and workforce performance. While Work ... Read More
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Oracle Champions the Merits of a Unified Enterprise as the Key to Connected Customer Experience
Oracle Champions the Merits of a Unified Enterprise as the Key to Connected Customer Experience This IDC Market Perspective presents IDC's opinions on Oracle's refreshed positioning in customer experience applications. Oracle's "Connected CX in a unified enterprise" highlights the importance of a co ... Read More
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Microsoft Viva Summit: Microsoft Viva Debuts Copilot, Viva Glint, Work Trend Index, and Viva Community
Microsoft Viva Summit: Microsoft Viva Debuts Copilot, Viva Glint, Work Trend Index, and Viva Community This IDC Market Note discusses the Microsoft Viva Summit, which showcased several new advancements in the Microsoft Viva Suite and the adjoining community of users, Microsoft researchers, and analy ... Read More
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Worldwide Data Privacy Compliance Software Market Shares, 2022: OneTrust Continues to Hold Its Large Lead Over the Market
Worldwide Data Privacy Compliance Software Market Shares, 2022: OneTrust Continues to Hold Its Large Lead Over the Market This IDC study investigates the data privacy compliance software market. It discusses overall market dynamics, analyzes the competitive landscape, and provides a quantitative a ... Read More
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IDC Assessment: Soroco Scout Task Mining Software
IDC Assessment: Soroco Scout Task Mining Software This IDC Perspective examines Soroco Scout task mining software capabilities. Soroco is a privately held provider of task mining software called Scout. The software is optimized to support automation and process improvement initiatives by specialist ... Read More
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Qualtrics Redefines the Market for Behavior to Chart Employee Experience Success
Qualtrics Redefines the Market for Behavior to Chart Employee Experience Success This IDC Market Note discusses how Qualtrics is redefining the market for behavior to chart employee experience (EX) success. Qualtrics is setting the tone for FY23 as the year that employee experience and customer expe ... Read More
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IDC Assessment: Skan.AI Task Mining Software
IDC Assessment: Skan.AI Task Mining Software This IDC Perspective discusses the role of Skan.AI in task mining software. Skan.AI is a privately held hybrid task and process mining vendor that focuses on understanding, documenting, and continuously improving how manual processes are automated and aug ... Read More
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e& enterprise's Analyst Day, 2023: On the Journey from Telco to Techco
e& enterprise's Analyst Day, 2023: On the Journey from Telco to Techco This IDC Market Note provides IDC's key opinions and impressions of e& enterprise's Analyst Day held exclusively for IDC on March 20, 2023."For over a decade, we have witnessed the efforts of telecom operators around the glob ... Read More
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IDC Assessment: ABBYY Timeline Task Mining Software
IDC Assessment: ABBYY Timeline Task Mining Software This IDC Perspective analyzed ABBYY, a provider of AI-powered solutions that help customers digitally transform their business processes. Workers who are involved with case management, such as claims, lending, and underwriting, align well with Time ... Read More
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IDC Assessment: EdgeVerve Task Mining Software
IDC Assessment: EdgeVerve Task Mining Software This IDC Perspective assesses EdgeVerve task mining software, AssistEdge Discover. EdgeVerve is a provider of AI-powered automation solutions, including RPA and document AI. AssistEdge Discover is high-functioning task mining software that also captures ... Read More
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IDC Assessment: IBM Task Mining Software
IDC Assessment: IBM Task Mining Software This IDC Perspective assesses the IBM Task Mining software. IBM is a market share leader for business automation software. IBM Task Mining is bundled into IBM Process Mining and embedded in IBM Cloud Pak for Business Automation. IBM outperformed in key areas ... Read More
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Asia/Pacific (Excluding Japan) Application Management Services Market Share, 2022: IDC's Top 10 Vendors
Asia/Pacific (Excluding Japan) Application Management Services Market Share, 2022: IDC's Top 10 Vendors This IDC study reviews the top 10 AM service vendors in APEJ for 2022 as ranked in IDC's 2H22 APEJ IT and Business Services Tracker."Large global application SPs dominated the AM services market ... Read More
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IDC Assessment: UltimateSuite Task Mining Software
IDC Assessment: UltimateSuite Task Mining Software This IDC Perspective examines UltimateSuite's task mining software. UltimateSuite is a privately held provider of task mining software. Its focus is helping organizations identify task automation opportunities to improve overall performance across b ... Read More
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Enterprise Intelligence in Financial Services: Accelerating Decision Velocity to Scale and Differentiate
Enterprise Intelligence in Financial Services: Accelerating Decision Velocity to Scale and Differentiate This IDC Perspective examines the concept of enterprise intelligence that helps institutions make faster decisions based on location-independent data, analytics, AI/ML, and automation and that su ... Read More
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Adobe Summit 2023: Experience-Led Growth, Generative AI, and Content Supply Chains
Adobe Summit 2023: Experience-Led Growth, Generative AI, and Content Supply Chains This IDC Market Perspective discusses about the Summit 2023 that Adobe held in Las Vegas in the week of March 20, in person for the first time in three years with more than 10,000 attendees, 170 partner companies, and ... Read More
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Intelligent Automation and the Future Workplace
Intelligent Automation and the Future Workplace This IDC Market Perspective reviews the role of the modern intelligent digital workplace (IDW) as a platform for enterprise transformation into a future-ready digital business. The report also highlights key areas of competitive differentiation for IDW ... Read More
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Driving Better Customer Service Outcomes with the Application of Technology in Logistics in Asia/Pacific
Driving Better Customer Service Outcomes with the Application of Technology in Logistics in Asia/Pacific In this IDC Perspective, the requirement for supply chain participants to face an increasing need to cater to diverse consumer needs while ensuring efficient and cost-effective supply chain opera ... Read More
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Global Cloud Datacenter Provision in Europe: The Continent's Top and Upcoming Destinations for Major Cloud Players, 2023
Global Cloud Datacenter Provision in Europe: The Continent's Top and Upcoming Destinations for Major Cloud Players, 2023 This IDC Market Perspective discusses trends in cloud datacenter provision in Europe. Cloud usage continues to expand in Europe, with all organizations in IDC's 2022 European Mult ... Read More
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Asia/Pacific (Excluding Japan) Future of Work Market Forecast, 2022–2026
Asia/Pacific (Excluding Japan) Future of Work Market Forecast, 2022–2026 This IDC study analyzes the Asia/Pacific future of work (FoW) market size, citing data from the IDC Worldwide Future of Work Spending Guide V2, 2022 published in November 2022. It integrates FoW-related data from other Spending ... Read More
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Autonomous Finance: Navigating the Future of Finance with Autonomous Technology
Autonomous Finance: Navigating the Future of Finance with Autonomous Technology This Market Perspective dives into the market of autonomous finance and the benefits and challenges that can impact businesses in their goal to become more data driven, efficient, and transparent.In recent years, autonom ... Read More
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