Category: Software & Services
Software & Services market research reports by IDC
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Worldwide Software Change, Configuration, and Process Management Market Shares, 2022: DevOps, Emerging AI, and Agile Drive Continuing Double-Digit Growth
Worldwide Software Change, Configuration, and Process Management Market Shares, 2022: DevOps, Emerging AI, and Agile Drive Continuing Double-Digit Growth This IDC study provides 2022 vendor share analysis for the worldwide software change, configuration, and process management market. Revenue growth ... Read More
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Shining Examples of Data Analytics and AI in Asia/Pacific Financial Services
Shining Examples of Data Analytics and AI in Asia/Pacific Financial Services This IDC Market Perspective examines new developments and dynamics in the fields of data analytics and AI in the financial services sector in the Asia/Pacific region. The featured projects highlight the increasing focus on ... Read More
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IFS' Customer-Centric Strategy Pays off with Strong Growth
IFS' Customer-Centric Strategy Pays off with Strong Growth This IDC Market Note presents IDC's opinion on IFS' strategy, which strongly focuses on customer success, end-to-end process connectivity, and supporting customers' efforts around sustainability."More than ever, European organizations are lo ... Read More
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Worldwide Software Change, Configuration, and Process Management Forecast, 2023–2027: AI, Agile, and DevOps Demand Drives Higher CAGR Expectations
Worldwide Software Change, Configuration, and Process Management Forecast, 2023–2027: AI, Agile, and DevOps Demand Drives Higher CAGR Expectations This IDC study provides a 2023–2027 forecast for the worldwide software change, configuration, and process management (SCCPM) market. We have increased o ... Read More
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Google I/O 2023: AI Is the Focus
Google I/O 2023: AI Is the Focus This IDC Market Note focuses on the software announcements Google made at its I/O developer conference in May 2023 related to generative artificial intelligence (AI). Google made a series of announcements related to AI across its product line, from enterprise solutio ... Read More
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Collaboration Apps Are in Perpetual Launch with AI Announcements from Microsoft, Google, Slack, and Zoom
Collaboration Apps Are in Perpetual Launch with AI Announcements from Microsoft, Google, Slack, and Zoom This IDC study focuses on the recent announcements, many AI focused, from Google, Microsoft, Slack and Zoom, including the analysis of the Google and Microsoft developer conferences, with a focus ... Read More
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Confluent Launches Cloud-Native Kora: An Alternative to Kafka
Confluent Launches Cloud-Native Kora: An Alternative to Kafka This IDC Market Note analyzes news from Confluent, the commercial company spun out of LinkedIn that shepherds the open-source, real-time data streaming platform, Kafka. It built a new engine from the ground up for cloud, while maintaining ... Read More
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Worldwide Customer Data Platform Applications Software Forecast, 2023–2027: Market to Continue Fast Pace to $7.3 Billion by 2027
Worldwide Customer Data Platform Applications Software Forecast, 2023–2027: Market to Continue Fast Pace to $7.3 Billion by 2027 This IDC study presents a five-year forecast for the worldwide customer data platform (CDP) applications software market."CDP adoption continues to increase as global ent ... Read More
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VIIZR and Salesforce: The Case for a Platform-on-Platform Approach to Trade Industry Transformation
VIIZR and Salesforce: The Case for a Platform-on-Platform Approach to Trade Industry Transformation This IDC Perspective explores platform business models and how they differ from sophisticated technology platforms such as AWS and other cloud service providers' platform-as-a-service (PaaS) offerings ... Read More
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Low-Code and No-Code Developer Technologies: Use Cases, Benefits, and Challenges
Low-Code and No-Code Developer Technologies: Use Cases, Benefits, and Challenges This IDC Perspective analyzes the results of a three-day online qualitative discussion board IDC conducted in December 2022 with eight senior IT managers and directors at U.S. companies who are responsible for using low ... Read More
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Worldwide AI Life-Cycle Software Market Shares, 2022: A Focus on Governance and MLOps
Worldwide AI Life-Cycle Software Market Shares, 2022: A Focus on Governance and MLOps This IDC study presents a view of worldwide artificial intelligence (AI) life-cycle software revenue broken down by vendor for the historical year 2022."Enterprise organizations focused more diligently on MLOps in ... Read More
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Japan Virtual Client Computing Forecast, 2023–2027
Japan Virtual Client Computing Forecast, 2023–2027 This IDC Market Forecast analyzes the Japan virtual client market in 2022. Together with clarifying the current situation in the market, this study also makes projections based on IDC's GDP growth forecast and assumptions as of March 2023."2023 is t ... Read More
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"Shift Left" Sustainability and Why It's Gaining Attention
"Shift Left" Sustainability and Why It's Gaining Attention This IDC Market Perspective discusses the concept of shift-left sustainability/software engineering and development that is sustainable by design. It explores why this topic is gaining importance to support future digital business strategies ... Read More
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Worldwide Price Optimization and Management Application Software Forecast, 2023–2027
Worldwide Price Optimization and Management Application Software Forecast, 2023–2027 This IDC study provides an initial forecast for the worldwide price optimization and management applications software revenue from 2023 through 2027."The past few years have been very challenging on pricing teams to ... Read More
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Integration Challengers: SEEBURGER Combines B2B with iPaaS Capabilities
Integration Challengers: SEEBURGER Combines B2B with iPaaS Capabilities This IDC Perspective profiles integration vendor SEEBURGER, a challenger in the integration market. SEEBURGER has had a strong presence in the business-to-business (B2B) integration market for years. But as organizations rethink ... Read More
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Worldwide Contact Center Applications Software Market Shares, 2022: CCaaS Turns the Heat Up
Worldwide Contact Center Applications Software Market Shares, 2022: CCaaS Turns the Heat Up This IDC study presents the worldwide contact center applications software market size and 2022 revenue market shares by vendor."The public cloud, or CCaaS, portion of the contact center market has officially ... Read More
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Interest Remains Strong in the CLM Market, Driven by Use Cases and Global Events
Interest Remains Strong in the CLM Market, Driven by Use Cases and Global Events This IDC Market Note shares IDC's thoughts on trends in the CLM market, why there continues to be interest in the CLM space, and where the space may be headed. Interest in CLM applications remains robust, driven by com ... Read More
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Innovation Catalyst: PwC EMEA Focuses on Human-Centered, Tech-Powered App Modernization
Innovation Catalyst: PwC EMEA Focuses on Human-Centered, Tech-Powered App Modernization This IDC Market Note provides a deep dive into two application modernization customers of PwC EMEA following the company's EMEA Analyst Day in May 2023. "PwC is conducting significant application modernization pr ... Read More
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IDC Market Note: Computex 2023 from Datacenter Infrastructure View
IDC Market Note: Computex 2023 from Datacenter Infrastructure View This IDC Market Note highlights major announcements and demonstrations by datacenter infrastructure solution providers at Computex 2023, specific to specification release, solution, and design demo such as GPU or accelerated computin ... Read More
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SAP Sapphire Barcelona 2023: Three Takeaways
SAP Sapphire Barcelona 2023: Three Takeaways This IDC Market Perspective summarizes three takeaways from SAP Sapphire Barcelona 2023, held on June 1 and 2, 2023."SAP has simplified its cloud ERP options, revitalized the case for ERP modernization, and infused new goals into its 'Intelligent Enterpri ... Read More
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Microsoft Fabric: How the New Unified Analytics Platform Maps to the Enterprise Intelligence Architecture
Microsoft Fabric: How the New Unified Analytics Platform Maps to the Enterprise Intelligence Architecture This IDC Market Perspective details Microsoft's announcement of Microsoft Fabric, the company's unified analytics platform that brings together capabilities in data management, data control, and ... Read More
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A Case for Decision Intelligence: From "What Data Is Needed?" to "What Decisions Need to Be Made?"
A Case for Decision Intelligence: From "What Data Is Needed?" to "What Decisions Need to Be Made?" This IDC Perspective introduces and defines decision intelligence software. It presents evidence to reconsider past approaches to investments in data processing and provides guidance for assessing oppo ... Read More
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Revenue Diversification Beyond Connectivity: Growth Strategies for European CSPs
Revenue Diversification Beyond Connectivity: Growth Strategies for European CSPs This IDC Market Perspective provides an overview of European telcos' digital transformation efforts to diversify revenue beyond core connectivity offerings. We outline key investment areas as well as organic and inorgan ... Read More
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Big Names in Hardware Reposition as Software and Solutions Providers, Meeting the Changing Needs of Retailers
Big Names in Hardware Reposition as Software and Solutions Providers, Meeting the Changing Needs of Retailers This IDC Perspective looks at the market conditions that are leading hardware providers to pivot to a software and services model, as well as how that pivot requires an organization to chang ... Read More
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Amdocs Deepens Strategic Partnership with Microsoft, Introduces a New Intelligent Customer Engagement Platform
Amdocs Deepens Strategic Partnership with Microsoft, Introduces a New Intelligent Customer Engagement Platform This IDC Market Note reviews how the Amdocs and Microsoft partnership develops a new intelligent customer engagement platform that targets telco operators. The new customer engagement platf ... Read More
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