Help Desk market research reports by IDC

IDC PlanScape: IT Service Desk Modernization

Nov 22, 2023  |  Published by: IDC  |  USD 7,500

IDC PlanScape: IT Service Desk Modernization This IDC PlanScape covers technologies to consider when planning the next phase of the IT service desk, including artificial intelligence (AI), virtual agents, and cross-functional integrations. IT service desks have undergone several evolutions, includin ... Read More