Publisher: IDC
Category: E-Commerce & Online Retailing

E-Commerce & Online Retailing market research reports by IDC

(105 reports matching your criteria)
    • Worldwide Subscription Management Applications Forecast, 2022–2026

      Worldwide Subscription Management Applications Forecast, 2022–2026 This IDC study provides an initial forecast for the worldwide subscription management applications revenue through 2026."As the global economy shifts toward selling ongoing services, companies will need subscription management solut ... Read More

    • The Unified Content Model — A Modern Approach for the Digital-First Business

      The Unified Content Model — A Modern Approach for the Digital-First Business This IDC Market Perspective covers the evolving market of business and persuasive content in enterprises. It offers a new approach to the content supply chain — the Unified Content Model — for enterprises to optimize how co ... Read More

    • IDC PlanScape: Future of Digital Innovation — Managing Customer Entitlements Efficiently

      IDC PlanScape: Future of Digital Innovation — Managing Customer Entitlements Efficiently This IDC study examines entitlement management solutions."Companies should consider commercial entitlement management solutions to centralize operations, enable business model agility, reduce revenue leakage, an ... Read More

    • Traffic Intelligence Offers All Retailers a Path to Understanding and Improving Customer Experience

      Traffic Intelligence Offers All Retailers a Path to Understanding and Improving Customer Experience This IDC Perspective discusses how traffic intelligence offers all retailers a path to understanding and improving the customer experience. As edge and cloud technologies bring ecommerce-style analyti ... Read More

    • Worldwide Customer Experience Services Market Shares, 2020

      Worldwide Customer Experience Services Market Shares, 2020 This IDC study discusses worldwide customer experience services market shares for 2020."The pressure of sudden consumer and business change caused by the COVID-19 pandemic created huge challenges for CX services vendors in what was already a ... Read More

    • IDC PeerScape: Practices to Successfully Implement Immersive Technologies in Retail

      IDC PeerScape: Practices to Successfully Implement Immersive Technologies in Retail This IDC PeerScape identifies the main challenges that peers in the retail industry must overcome through immersive technologies: product visualization and trial online, empowerment of store associates, store attract ... Read More

    • Dreamforce Report: Salesforce OMS Expanding How It Serves the Pre- to Post-Purchase Omni-Channel Customer Journey

      Dreamforce Report: Salesforce OMS Expanding How It Serves the Pre- to Post-Purchase Omni-Channel Customer Journey This IDC Market Note is primarily focused on Salesforce OMS. After a hiatus of three years, the Salesforce Dreamforce conference was back on in San Francisco in September, with a 1,000+ ... Read More

    • Retail Operations in a Purpose-Led World: Key Insights from the IDC European Retail Executive Digital Summit 2022

      Retail Operations in a Purpose-Led World: Key Insights from the IDC European Retail Executive Digital Summit 2022 This IDC Perspective recaps key insights from the IDC European Retail Executive Digital Summit 2022, held on September 22, 2022. Retailers are facing the challenges of increasingly deman ... Read More

    • IDC PeerScape: Practices to Enable the New Role of the Physical Store

      IDC PeerScape: Practices to Enable the New Role of the Physical Store This IDC PeerScape examines key challenges that retailers face in transforming the physical store to make it a pillar of today's omni-channel retail operations and, through the examples of successful retailers, the opportunities t ... Read More

    • IDC PlanScape: Retail Media Networks

      IDC PlanScape: Retail Media Networks This IDC study is designed for a retailer view of retail media networks (RMNs) and how retailers can introduce and develop their networks as a new revenue stream. "For low margin retailers, the adjacent market of retail media networks is an unexpected windfall pr ... Read More

    • Xerocon New Orleans 2022: Xero Expands Its Commitment to North America

      Xerocon New Orleans 2022: Xero Expands Its Commitment to North America This IDC Market Note highlights several announcements made at Xerocon in New Orleans and how they impact small and medium-sized businesses, the uptake of financial applications, and the Canadian market. It also highlights Xero's ... Read More

    • Consumer Market Model Insights: Traditional Business Sales Models Still in Jeopardy

      Consumer Market Model Insights: Traditional Business Sales Models Still in Jeopardy This IDC Market Perspective provides an analysis of disruption to traditional business models and consumer sectors due to online platforms pocketing market share and recommendations for service providers to combat di ... Read More

    • The European Union Versus Big Tech: The Digital Services Act

      The European Union Versus Big Tech: The Digital Services Act This IDC Market Perspective discusses the digital service regulations. The European Commission published its proposals for the Digital Services (DSA) and Digital Markets (DMA) Acts in December 2020, kicking off a paradigm shift in the regu ... Read More

    • Top 15 Market Influences on Digital Commerce: Out-Maneuver Competitors, Win the Customer, and Future-Proof Your Business

      Top 15 Market Influences on Digital Commerce: Out-Maneuver Competitors, Win the Customer, and Future-Proof Your Business The storms of digital disruption blew digital commerce off course into braver territory during the COVID-19 pandemic. The shifting tides of fortune led to enormous opportunities a ... Read More

    • State of Digital Commerce in Asia/Pacific Small and Medium-Sized Businesses

      State of Digital Commerce in Asia/Pacific Small and Medium-Sized Businesses This IDC Market Perspective sheds light on how Asia/Pacific small and medium-sized businesses (SMBs) are adopting digital commerce and their initiatives to shift to digital commerce, their future technology investment plans, ... Read More

    • IDC PeerScape: Best Practices for Livestream Shopping in Retail and D2C

      IDC PeerScape: Best Practices for Livestream Shopping in Retail and D2C This IDC PeerScape discusses the main issues that emerge in retailers' livestream business models and how to solve them through decisions and directions."A retail company using livestream shopping for the first time might be bew ... Read More

    • IDC PlanScape: The Retail Commerce Platform

      IDC PlanScape: The Retail Commerce Platform This IDC PlanScape enables retail companies and brands to identify the main drivers (why), foundational elements (what), key actors (who), and business outcomes (how) to enhance omni-channel and headless commerce using a retail commerce platform (RCP). "Om ... Read More

    • The Digital-Native Business Funding Winter Is Coming: Where Are the Opportunities for Technology Suppliers?

      The Digital-Native Business Funding Winter Is Coming: Where Are the Opportunities for Technology Suppliers? This IDC Market Perspective presents a first take on the impact of the funding winter on digital-native businesses (DNBs) and the pressures they are currently facing. The report provides a set ... Read More

    • Innovation Scouting — Working with Digital-Native Businesses as Innovation Accelerators

      Innovation Scouting — Working with Digital-Native Businesses as Innovation Accelerators This IDC Market Note examines the practice of innovation scouting. The concept of innovation scouting is defined, as well as the reasons for engaging in this practice and how it is executed."Innovation is increas ... Read More

    • These Five Trends Will Allow Grocery Retailers to Ride the Waves of Economic Volatility

      These Five Trends Will Allow Grocery Retailers to Ride the Waves of Economic Volatility This IDC Perspective predicts five ways that grocery retailers will accelerate their digital transformation strategies to survive and thrive in rapidly shifting social and economic conditions. Already a narrow ma ... Read More

    • The Future of Industries in Latin America

      The Future of Industries in Latin America The future of Latin American industries and organizations looks exciting but still challenging. Most consumers have turned to the Internet for whatever product or service they want; they also want secure payment methods and effective delivery. This translate ... Read More

    • The Rise of Retail Media Networks

      The Rise of Retail Media Networks This IDC Perspective discusses the rise of retail media networks. Recent growth in ecommerce combined with a host of other factors have led to retailers introducing a new digital advertising channel in the form of retail media networks (RMNs). The advertising is des ... Read More

    • Create Multilayered, Digital Retail Experiences for the Customer Using Smart Shelves, Computer Vision, and Artificial Intelligence

      Create Multilayered, Digital Retail Experiences for the Customer Using Smart Shelves, Computer Vision, and Artificial Intelligence This IDC study discusses how the future of retail is a continuum of multilayered, digital shopping environments in which invisible streams of data drive personalized exp ... Read More

    • Reframing the Digital-First Customer Journey: Key Takeaways from IDC's Global CIO Advisory Board — April 2022 Edition

      Reframing the Digital-First Customer Journey: Key Takeaways from IDC's Global CIO Advisory Board — April 2022 Edition This IDC Market Perspective focuses on reframing the digital-first customer journey. Drawing from the CIO Advisory Board discussion held in April 2022 and moderated by IDC, this IDC ... Read More

    • IDC Perspective: Future of Digital Innovation Awards: Lessons from the Leaderboard

      IDC Perspective: Future of Digital Innovation Awards: Lessons from the Leaderboard Digital innovation is harder than it looks. IDC's 2021 Future Enterprise Award winners (Future of Digital Innovation category) showcased the successful efforts of organizations across Asia/Pacific. "This year's winner ... Read More

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