E-Commerce & Online Retailing market research reports by IDC

• IDC PeerScape: Peer Insights to Adopt Experience-Orchestrated Applications

  Jun 06, 2024  |  Published by: IDC  |  USD 7,500

  IDC PeerScape: Peer Insights to Adopt Experience-Orchestrated Applications This IDC PeerScape describes three practices to help organizations address these challenges, accelerating adoption and improving value realization for X-O applications."X-O applications can deliver a seamless experience, even ... Read More

• Gender Parity, AI, and Empathetic Commerce: VTEX DAY 2024

  May 15, 2024  |  Published by: IDC  |  USD 2,500

  Gender Parity, AI, and Empathetic Commerce: VTEX DAY 2024 This IDC Market Note discusses highlights of VTEX DAY 2024.VTEX DAY 2024 served as a springboard for a critical discussion — the future of leadership in a rapidly evolving tech landscape. While the event showcased advancements in AI and omni- ... Read More

• ETP Group Launches ETP Unify to Expand the Potential of Retail Enterprises with Its Unified Commerce Platform

  Apr 01, 2024  |  Published by: IDC  |  USD 2,500

  ETP Group Launches ETP Unify to Expand the Potential of Retail Enterprises with Its Unified Commerce Platform This IDC Market Note discusses the launch of ETP Unify, a unified commerce platform for retailers, which combines retail and ecommerce capabilities. It highlights the challenges faced by ret ... Read More

• IDC Perspective: NRF's Big Show 2024 Confirms Continued Investments in Stores to Inspire and Fulfill Consumer Needs

  Mar 29, 2024  |  Published by: IDC  |  USD 7,500

  IDC Perspective: NRF's Big Show 2024 Confirms Continued Investments in Stores to Inspire and Fulfill Consumer Needs This IDC Perspective discusses the key trends and advancements in retail technology identified at NRF's Big Show 2024. It highlights the increasing approachability of store digitizatio ... Read More

• IDC PeerScape: Practices for Real-Time Tracking and Traceability in Business-To-Business Supply Chains

  Mar 29, 2024  |  Published by: IDC  |  USD 7,500

  IDC PeerScape: Practices for Real-Time Tracking and Traceability in Business-To-Business Supply Chains This IDC PeerScape examines the role of Internet of Things (IoT) and real-time tracking technologies in refining supply chain management (SCM), highlighting their application from intralogistics to ... Read More

• Operations Priorities in Transportation and Logistics

  Mar 27, 2024  |  Published by: IDC  |  USD 4,500

  Operations Priorities in Transportation and Logistics This IDC Market Perspective examines operations priorities in the transportation and logistics industry. "Although not new, the importance of operational efficiency in transportation and logistics may be at an all-time high, driven by inflationar ... Read More

• Planning Smartness: AI in Retail Scenario Planning

  Mar 14, 2024  |  Published by: IDC  |  USD 7,500

  Planning Smartness: AI in Retail Scenario Planning This IDC Perspective discusses the importance and benefits of "what-if" scenario planning in retail with the integration of artificial intelligence (AI)."The value of scenario planning challenges existing models and the status quo. In retail, AI all ... Read More

• IDC PeerScape: Practices to Optimize Inventory Across Omni-Channel Retail

  Mar 13, 2024  |  Published by: IDC  |  USD 7,500

  IDC PeerScape: Practices to Optimize Inventory Across Omni-Channel Retail This IDC PeerScape is one of a two-part series that aims to home in on specific practices retailers can enable through improved processes and technology to improve customer experience, profitability, and sustainability outcom ... Read More

• POS and Payments: Hot Topics and Tech Trends from NRF 2024

  Mar 13, 2024  |  Published by: IDC  |  USD 7,500

  POS and Payments: Hot Topics and Tech Trends from NRF 2024 This IDC Perspective highlights the key takeaways from the National Retail Federation (NRF) 2024: Retail's Big Show focused on the strategic importance of new point-of-sale (POS) and payment offerings in enhancing omni-channel customer exper ... Read More

• Back to the Future: The B2C Digital Commerce Platform Renaissance

  Mar 13, 2024  |  Published by: IDC  |  USD 7,500

  Back to the Future: The B2C Digital Commerce Platform Renaissance This IDC Perspective delves into the dynamic evolution of digital commerce, highlighting the transition from monolithic platforms to today's highly extensible, modular SaaS solutions. The discussion underscores the significance of se ... Read More

• A Review of EMEA Telecom Customer Experience Platforms

  Mar 11, 2024  |  Published by: IDC  |  USD 7,500

  A Review of EMEA Telecom Customer Experience Platforms This IDC Market Perspective provides an in-depth analysis of the telecom customer experience platform, focusing on the industry's efforts to improve customer service amid revenue stagnation and technological disruption. It highlights the role of ... Read More

• IDC PeerScape: Practices to Optimize Omni-Channel Order Orchestration and Fulfillment

  Mar 05, 2024  |  Published by: IDC  |  USD 7,500

  IDC PeerScape: Practices to Optimize Omni-Channel Order Orchestration and Fulfillment This IDC PeerScape is part 2 of a two-part series that aims to home in on specific practices that retailers can enable through improved processes and technology to improve customer experience, profitability, and su ... Read More

• Digital Commerce Trends: NRF Buzzword Bingo 2024

  Feb 23, 2024  |  Published by: IDC  |  USD 7,500

  Digital Commerce Trends: NRF Buzzword Bingo 2024 This IDC Market Perspective offers a detailed analysis of the language used in the public displays of booth vendors at the National Retailers Federation conference held from January 13 to 16, 2024, in New York City. This analysis will provide insight ... Read More

• IDC Perspective: Unveiling GenAI Value Streams in Insurance

  Feb 21, 2024  |  Published by: IDC  |  USD 7,500

  IDC Perspective: Unveiling GenAI Value Streams in Insurance This IDC Perspective examines the challenges the insurance industry faces in incorporating generative AI (GenAI) as it navigates between potential benefits and regulatory hurdles. Despite some insurers cautiously adopting GenAI, ongoing obs ... Read More

• Siemens, Salesforce Partnership to Drive Customer-Centric Servitization in Manufacturing

  Feb 12, 2024  |  Published by: IDC  |  USD 2,500

  Siemens, Salesforce Partnership to Drive Customer-Centric Servitization in Manufacturing This IDC Market Note discusses the recently announced partnership between Siemens and Salesforce to integrate functionalities of their respective product life-cycle management (PLM) and customer relationship man ... Read More

• How Key Manufacturing Trends are Shaping Digital Commerce and CX Priorities in 2024 and Beyond

  Jan 29, 2024  |  Published by: IDC  |  USD 7,500

  How Key Manufacturing Trends are Shaping Digital Commerce and CX Priorities in 2024 and Beyond This IDC Perspective analyzes how key transformative trends in manufacturing are shaping digital commerce and customer experience (CX) priorities. "In a rapidly changing market driven by technological adva ... Read More

• A Super Platform for the Modern, Omni-Channel Store

  Dec 12, 2023  |  Published by: IDC  |  USD 7,500

  A Super Platform for the Modern, Omni-Channel Store This IDC Perspective defines a framework for a modern technology "super platform" for the store that allows retailers to become more agile and able to innovate faster in their never-ending quest to improve business performance by better serving cus ... Read More

• How EMEA Retailers Are Moving Toward Unified Commerce for a Contextualized Customer Experience: A Selection of Retail Stories from ORIF 2023

  Dec 12, 2023  |  Published by: IDC  |  USD 7,500

  How EMEA Retailers Are Moving Toward Unified Commerce for a Contextualized Customer Experience: A Selection of Retail Stories from ORIF 2023 This IDC Perspective features IDC Retail Insights' selection of retail and brands stories shared at the Oracle Retail Industry Forum (ORIF) event held in Vienn ... Read More

• Payments in Asia/Pacific 2023: Real-Time, Cross-Border, and Localization Trends Dominate

  Nov 23, 2023  |  Published by: IDC  |  USD 7,500

  Payments in Asia/Pacific 2023: Real-Time, Cross-Border, and Localization Trends Dominate The IDC Market Perspective analyzes notable developments in Asia/Pacific in 2023 and beyond. Although the region is diverse in its spread of development and financial services, several key themes, such as real-t ... Read More

• The Vital Shift Toward Security and Regulatory Compliance among Retailers in Asia/Pacific

  Oct 31, 2023  |  Published by: IDC  |  USD 7,500

  The Vital Shift Toward Security and Regulatory Compliance among Retailers in Asia/Pacific This IDC Perspective explores the retail landscape in Asia/Pacific, stressing the importance of personalized solutions to cater to varied retail needs. In today's fast-changing digital world, protecting custome ... Read More

• Reverse Experiences for Customer-Led Retail: Key Insights from the IDC European Retail Xchange 2023

  Oct 11, 2023  |  Published by: IDC  |  USD 7,500

  Reverse Experiences for Customer-Led Retail: Key Insights from the IDC European Retail Xchange 2023 This IDC Perspective recaps key insights from the IDC Retail Xchange 2023, held in Amsterdam on September 18 and 19, 2023. During the event, executives from top retail, consumer packaged goods (CPG), ... Read More

• Dassault Systèmes' Industry Analyst Event 2023 — A Perspective Across Some Industries

  Sep 26, 2023  |  Published by: IDC  |  USD 7,500

  Dassault Systèmes' Industry Analyst Event 2023 — A Perspective Across Some Industries This IDC Market Perspective summarizes key announcements during 3DS Industry Analyst Days 2023, held on May 31 and June 1, 2023, at the Dassault Systèmes headquarters in Paris. At the event, Dassault Systèmes execu ... Read More

• How Do Experiential Value Streams Contribute to Customer Success?

  Sep 13, 2023  |  Published by: IDC  |  USD 7,500

  How Do Experiential Value Streams Contribute to Customer Success? This IDC Perspective discusses the importance of value creation for stakeholders in the future enterprise, such as customers, partners, employees, management, community, environment, and so forth. IDC explores the market trends and de ... Read More

• Order Management's Essential Role in Creating a Positive Omni-Channel Experience

  Aug 29, 2023  |  Published by: IDC  |  USD 7,500

  Order Management's Essential Role in Creating a Positive Omni-Channel Experience This IDC Perspective discusses order management's role in creating a positive omni-channel experience. To transform order management to create satisfactory outcomes for all stakeholders across the shopping journey, reta ... Read More

• Worldwide Digital Commerce Applications Market Shares, 2022: The Great Reality Check — 2022 Marks a Year of Shifting Priorities

  Jul 31, 2023  |  Published by: IDC  |  USD 7,500

  Worldwide Digital Commerce Applications Market Shares, 2022: The Great Reality Check — 2022 Marks a Year of Shifting Priorities This IDC study provides the worldwide market shares for the worldwide digital commerce applications market for 2022.Heather Hershey, research director of Worldwide Digital ... Read More

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