Category: E-Commerce & IT Outsourcing
E-Commerce & IT Outsourcing market research reports by IDC
-
The Digital-First Era Demands a New Marketing and Sales Model: Introducing Adaptive Customer Engagement
The Digital-First Era Demands a New Marketing and Sales Model: Introducing Adaptive Customer Engagement This IDC Perspective focuses on the new Adaptive Customer Engagement (ACE) model that engages the modern digital-first B2B buyer. Marketing is facing the reality of reaching and influencing a pred ... Read More
-
Workday Ventures — Investing in Innovation
Workday Ventures — Investing in Innovation This IDC Vendor Profile is part of IDC's Digital Native Business series and focuses on Workday Ventures, the investment arm of Workday, a provider of enterprise cloud applications for financial management, human resources, planning, spend management and ana ... Read More
-
Top 15 Market Influences on Digital Commerce: Out-Maneuver Competitors, Win the Customer, and Future-Proof Your Business
Top 15 Market Influences on Digital Commerce: Out-Maneuver Competitors, Win the Customer, and Future-Proof Your Business The storms of digital disruption blew digital commerce off course into braver territory during the COVID-19 pandemic. The shifting tides of fortune led to enormous opportunities a ... Read More
-
European Services Outlook
European Services Outlook This IDC Market Perspective provides a services market outlook for European market players — including print services providers — choosing to broaden their services capabilities. It identifies growth areas from a business- and an IT-related services perspective."The Europea ... Read More
-
Sustainable Food Distribution: How Grocery Retailers Will Use Technology to Reduce Food Waste and Improve Customer Experience
Sustainable Food Distribution: How Grocery Retailers Will Use Technology to Reduce Food Waste and Improve Customer Experience This IDC Perspective illuminates how humanitarian and climate pressures are driving city, state, and national policies driving retailers to reduce food waste. Grocery retaile ... Read More
-
Considering the Role of Mainframes in the Future of Digital Infrastructure
Considering the Role of Mainframes in the Future of Digital Infrastructure This IDC study describes selected insights based on the analysis of IDC's recent Future of Digital Infrastructure 2022 Global Sentiment Survey. It looks specifically at feedback from 180 organizations that identify mainframe ... Read More
-
European Managed Services Market Shares, 2021: Solid Rebound After COVID-19 Contraction
European Managed Services Market Shares, 2021: Solid Rebound After COVID-19 Contraction This IDC Market Share study provides the 2021 market share data for the managed services market in Europe. The market is composed of five foundation markets: IT outsourcing (ITO), application management (AM), hos ... Read More
-
ESG for the CIO: An Organizational Perspective
ESG for the CIO: An Organizational Perspective This IDC Perspective highlights how environmental, social, and governance (ESG) issues are important for a variety of stakeholders, each with their own set of interests. Today's ESG requirements are an ongoing evolution of societal expectations that org ... Read More
-
Market Perspective: Understanding the Significance of the No-Code Developer Forecast, 2022–2027
Market Perspective: Understanding the Significance of the No-Code Developer Forecast, 2022–2027 This IDC Market Perspective discusses the worldwide forecast for the no-code developer population from 2022 to 2027 in the context of related dimensions such as developer role and IDC region."The need to ... Read More
-
IDC PeerScape: Practices for Developing a Successful Customer Experience Initiative
IDC PeerScape: Practices for Developing a Successful Customer Experience Initiative This IDC PeerScape describes practices for developing a successful customer experience initiative."A successful customer experience program goes from first customer touch to customer loyalty to customer service," say ... Read More
-
Technology Suppliers Are Missing Notable Opportunity in Supporting Digital Innovation in the Enterprise
Technology Suppliers Are Missing Notable Opportunity in Supporting Digital Innovation in the Enterprise This IDC Market Perspective highlights the potential missed opportunity that technology suppliers are experiencing as their most important customers embrace digital innovation for new products and ... Read More
-
IDC MaturityScape: Transportation and Logistics Resiliency 1.0
IDC MaturityScape: Transportation and Logistics Resiliency 1.0 This IDC study can be used by organizations as a tool to promote cross-functional and interorganizational collaboration to drive performance improvement and bring the end-to-end value chain into alignment."It has become clear that the tr ... Read More
-
The Digital Innovator's Buy and Build Decision-Making Strategy
The Digital Innovator's Buy and Build Decision-Making Strategy This IDC Perspective recommends an approach to the technology buy versus build decision for enterprises that want to deliver innovative digital offerings. "In the current fast-moving, complex technology environment, enterprises need a st ... Read More
-
What Aristotle Can Teach CIOs About Managing Change in Digital Businesses
What Aristotle Can Teach CIOs About Managing Change in Digital Businesses This IDC Perspective helps CIOs understand and apply Aristotle's concepts and thinking to solving modern problems surrounding the difficult tasks of driving successful change management and business transformation efforts. It ... Read More
-
IDC PeerScape: IT Talent Retention Practices to Maintain a Highly Skilled and Productive Workforce
IDC PeerScape: IT Talent Retention Practices to Maintain a Highly Skilled and Productive Workforce This IDC PeerScape focuses on the people who carry out digital business initiatives."As a leader, your own mettle will be tested, particularly for honesty, authenticity, and transparency," says Stanley ... Read More
-
Japan Hyperconverged Systems Market Shares, 2021: The Market Share of System Vendors Fluctuates Greatly and Shows Strong Competition
Japan Hyperconverged Systems Market Shares, 2021: The Market Share of System Vendors Fluctuates Greatly and Shows Strong Competition This IDC study presents the revenue share and system unit shipment share by system vendor and the solution revenue share by hyperconverged software vendors in the Japa ... Read More
-
Japan Virtual Client Computing Market Shares, 2021: Entering the Hybrid Work Era
Japan Virtual Client Computing Market Shares, 2021: Entering the Hybrid Work Era This IDC study analyzes the Japan virtual client computing market in 2021, presents the current situation of the market, and summarizes trends and market changes of leading vendors."In 2022, we are already entering the ... Read More
-
Social Drivers/Determinants of Health and Health Equity Emphasized at AHIP 2022
Social Drivers/Determinants of Health and Health Equity Emphasized at AHIP 2022 This IDC Perspective highlights noteworthy progress across the products and industry on display at the AHIP 2022 conference with regard to social drivers/determinants of health and health equity."COVID-19's impetus towar ... Read More
-
ESG Buyer Personas Continue to Evolve
ESG Buyer Personas Continue to Evolve This IDC Market Perspective looks at buyer personas in the ESG business services market. All organizations approach corporate sustainability from different points of view, with many falling into two distinct categories: the boutique user or the generalist. These ... Read More
-
Worldwide Attack Surface Management and Breach and Attack Simulation Software Forecast, 2022–2026: Reducing the Angles of Attack
Worldwide Attack Surface Management and Breach and Attack Simulation Software Forecast, 2022–2026: Reducing the Angles of Attack This IDC study provides our 2022–2026 forecast for the attack surface management (ASM) and breach and attack simulation (BAS) software markets."Attack surface management a ... Read More
-
Cognizant's 2Q22 Financial Results: European Revenues Grow 12.6% in Constant Currency to $903 Million
Cognizant's 2Q22 Financial Results: European Revenues Grow 12.6% in Constant Currency to $903 Million This IDC Market Note discusses Cognizant's 2Q22 financial results as announced on July 27. For 2Q22, the company's worldwide revenues grew 9.5% on year over year in constant currency to $4.9 billion ... Read More
-
Data Disparity: The First of Many Challenges in the Value-Based Healthcare Environment
Data Disparity: The First of Many Challenges in the Value-Based Healthcare Environment This IDC Health Insights Perspective analyzes the importance of comprehensive, timely, and accurate data as a foundation in the value-based healthcare ecosystem. This discussion focuses on common data disparity v ... Read More
-
IDC PeerScape: Practices for Adopting GitOps
IDC PeerScape: Practices for Adopting GitOps This IDC PeerScape describes five practices that organizations should consider in planning to adopt GitOps gleaned from conversations with DataScan, Bitso, and a German IT service provider for the banking industry."IDC data indicates that the use of GitOp ... Read More
-
IDC PlanScape: Omni-Experience Engagement Digital Transformation for Insurance
IDC PlanScape: Omni-Experience Engagement Digital Transformation for Insurance This IDC PlanScape lays out a basic framework for insurance organizations to create a strategy toward an efficient and comprehensive omni-experience engagement in insurance."Insurance organizations must build a robust omn ... Read More
-
IBM: Enabling Secure IT Asset Recycling, Refurbishment, and Resale Through Global Asset Recovery Services
IBM: Enabling Secure IT Asset Recycling, Refurbishment, and Resale Through Global Asset Recovery Services This IDC Vendor Profile provides an overview of IBM's Global Asset Recovery Services (GARS), a division of IBM Systems, responsible for value recovery and circularity for all IT returned to or r ... Read More
Research Assistance
