Category: Business Services & Administration
Business Services & Administration market research reports by IDC
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What is Guiding Organizational Priorities in Facilities Management?
What is Guiding Organizational Priorities in Facilities Management? This IDC Market Perspective assesses how organizations are beginning to pace facilities automation and technology to meet the changing shape of the workforce and the advancement of skill sets available from new-minted workers. “The ... Read More
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Financial Well-Being Is Key to Making Work Accessible
Financial Well-Being Is Key to Making Work Accessible This IDC Market Perspective assesses the importance that financial partnerships between employers and employees play in building strategic retention. "Organizations are investing in strategic resources like financial well-being to gain insight in ... Read More
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Changing Talent Dynamics Increase the Strategic Value of RPO
Changing Talent Dynamics Increase the Strategic Value of RPO This IDC Market Perspective assesses how sectoral changes in the approach to talent acquisition are leaning into being more strategic around the first half of the process in recruitment and early screening. Changes in the approach to tale ... Read More
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Rewards and Recognition Can Expand Its Power as a Tool for the Voice of the Employee
Rewards and Recognition Can Expand Its Power as a Tool for the Voice of the Employee This IDC Market Perspective discusses how rewards and recognition can expand its power as a tool for the voice of the employee (VoE).Employees are reevaluating what it takes for them to join and stay with their empl ... Read More
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The Future of Work on Workplace Automation Services
The Future of Work on Workplace Automation Services The move to workplace automation is driven by many forces. Cost reduction is one, but it should not be the first. If a process can be automated to save time, money, and anxiety, it will be automated eventually. The most advantageous aspect of workp ... Read More
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PLM Priorities for Large Product Manufacturers — Analysis of Projects from Systems Integrators and Strategic Consultants
PLM Priorities for Large Product Manufacturers — Analysis of Projects from Systems Integrators and Strategic Consultants This IDC Perspective analyzes and highlights digital transformation projects for PLM completed by systems integrators and strategic consultants over a three-year period. Projects ... Read More
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GoTo Democratizes Digital Channel by Bringing the Capabilities to SMBs
GoTo Democratizes Digital Channel by Bringing the Capabilities to SMBs This IDC Market Note highlights the features of GoTo's Customer Engagement offering and how it meets the unique needs of SMBs. This document also explores how the offering fits in with GoTo's product portfolio as well as how it s ... Read More
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Organizational Network Analysis as a Strategic Workplace and Workforce Tool
Organizational Network Analysis as a Strategic Workplace and Workforce Tool This IDC Perspective provides insights into organizational network analysis as a strategic workplace and workforce tool. Organizational network analysis is a tool that most organizations can benefit from implementing in thei ... Read More
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IDC PlanScape: HR Digital Transformation for Retailers
IDC PlanScape: HR Digital Transformation for Retailers This IDC PlanScape examines how digital transformation in HR can positively affect a retail organization, underlining steps toward a more impactful employee experience in view of flawless and efficient execution of modernization projects."Follow ... Read More
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Coke's Generative AI Deal with Bain: Dawn of a New Era in Digital Marketing
Coke's Generative AI Deal with Bain: Dawn of a New Era in Digital Marketing This IDC Market Note provides insights and recommendations related to the use of generative AI tools such as ChatGPT and DALL·E for marketing. The scale, scope, and intimacy (intrusion) capabilities of digital marketing have ... Read More
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Future of Work: Strategies for the Flexible Work Experience
Future of Work: Strategies for the Flexible Work Experience This IDC Perspective reviews the challenges that organizations face as they transition to a hybrid/flexible work experience. It also presents a framework for addressing those challenges, which assesses how organizations accelerate and expan ... Read More
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HPE Expands Circularity Programs with New Announcements
HPE Expands Circularity Programs with New Announcements This IDC Market Note discusses HPE's new programs to increase circular economy efforts. "By targeting SMB and midsize companies and focusing on increasing IT organizations' engagement levels, HPE is embracing its role as a trusted partner and l ... Read More
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IDC PeerScape: IT Management Best Practices for an Effective IT Sustainability Program
IDC PeerScape: IT Management Best Practices for an Effective IT Sustainability Program This IDC PeerScape presents the practices for developing an IT sustainability plan and keeping it on track. It examines the value of "cleaning house" before diving into an IT sustainability project, the guidance p ... Read More
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Employee Turnover: Understanding the Who, the Why, and How to Minimize
Employee Turnover: Understanding the Who, the Why, and How to Minimize This IDC Perspective discusses the topic of workforce turnover and how it is playing out across company size and business sector. The results shared came from IDC's 2022 survey of HR decision makers."Every organization has a pote ... Read More
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ESG and the Impact on Trust Perceptions
ESG and the Impact on Trust Perceptions This IDC Perspective explores ESG as a trust determinant in the IDC Trust Index, gauging the impact of positive and negative ESG performance on overall trust ratings and evaluating how ESG aligns with IDC's Trust Framework. The emerging class of ESG management ... Read More
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The SMB Recession Toolkit
The SMB Recession Toolkit This IDC Perspective offers a set of five clear actions SMBs can take to combat a recession and set themselves up for long-term growth. It also provides recent survey findings regarding macroeconomic challenges at SMBs in North America and Western Europe.According to Katie ... Read More
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How SMBs Leverage Their Security Services Providers to Drive Outcome-Based Security
How SMBs Leverage Their Security Services Providers to Drive Outcome-Based Security This IDC Perspective discusses two SMB organizations in detail as examples of how SMBs select and leverage their security services vendors to address the most common pain points faced by many SMBs and, more important ... Read More
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Strategic Alliances Leadership Council Highlights, December 2022
Strategic Alliances Leadership Council Highlights, December 2022 This IDC Market Perspective highlights key insights shared at the December 8, 2022, Strategic Alliances Leadership Council. The discussion continued to focus on critical topics that provide guidance and insights will enhance senior al ... Read More
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How can Governments Benefit from the Layoff of Tech Professionals?
How can Governments Benefit from the Layoff of Tech Professionals? This IDC Market Note describes the situation for the labor market as of the beginning of 2023, following several tech companies' announcements of massive employee layoffs. It analyzes the opportunity it might represent for public sec ... Read More
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The State of Video Surveillance Regulation: Staying Aware of the Impact of Regulation Is a Key to Market Success
The State of Video Surveillance Regulation: Staying Aware of the Impact of Regulation Is a Key to Market Success This IDC Market Perspective explores some of the recent developments in the regulatory space that will increasingly impact the video surveillance marketplace. Regulation of the use of vid ... Read More
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Employee Experience–Led Work Transformation Improves Operational Value Opportunities
Employee Experience–Led Work Transformation Improves Operational Value Opportunities This IDC Market Perspective assesses how service organizations accelerate the value of organizational transformation of work and employee experiences (EX). When it comes to EX-led work transformation, some organizat ... Read More
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Canadian IT and Business Services Market Shares, 2021: Kick-Starting the Digital Business Era
Canadian IT and Business Services Market Shares, 2021: Kick-Starting the Digital Business Era This IDC study reviews the top IT service providers in Canada. Market share is derived from information collected from IT and business services providers, as well as additional IDC primary research and info ... Read More
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U.S. Business Consulting Services Forecast Update, 2022–2026
U.S. Business Consulting Services Forecast Update, 2022–2026 This IDC study provides an analysis of the U.S. business consulting services market for the 2022–2026 period."The business consulting services market that most recently suffered from the COVID-19 pandemic uncertainty has been doing better ... Read More
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Is a New Era Upon Us for Space Management?
Is a New Era Upon Us for Space Management? This IDC Market Perspective assesses how organizations are currently engaging and strategizing around digital transformation (DX) for space management. The assessment looks at the direct and indirect value-added pathways of space management to improve on re ... Read More
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Workflow Optimization Improves Engagement and Productivity
Workflow Optimization Improves Engagement and Productivity This IDC Market Perspective assesses the benefits of workflow optimization toward improving productivity, business efficiency, and resulting revenue opportunities. The assessment looks at the direct and indirect value-add pathways of workflo ... Read More