Category: Business Services & Administration
Business Services & Administration market research reports by IDC
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ADP Leads the Future of Work Planning with Agile Data
ADP Leads the Future of Work Planning with Agile Data This IDC Market Note highlights ADP's innovation and product delivery over the past year. FY22 has been an impressive year of rejuvenation for ADP as the brand burst onto the scene at the forefront in diversity, equity, inclusion, and belonging ( ... Read More
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Worldwide and U.S. Key Horizontal BPO Business Analytics Services Forecast, 2022–2026
Worldwide and U.S. Key Horizontal BPO Business Analytics Services Forecast, 2022–2026 This IDC study presents IDC's spending forecast and historical sizing for the worldwide key horizontal business process outsourcing business analytics services market by key horizontal areas including finance and a ... Read More
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Accelerate the Value of Learning with Learning Experience Management
Accelerate the Value of Learning with Learning Experience Management This IDC Market Perspective assess the value of evolving learning and development (L&D) into learning experience management (LXM) through the fusion of L&D and employee experience (EX) considerations. The assessment looks ... Read More
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Worldwide SMB Marketing Campaign Management Software Market Shares, 2021: Dawn of the SMB Segment
Worldwide SMB Marketing Campaign Management Software Market Shares, 2021: Dawn of the SMB Segment This IDC study provides 2021 market share analysis of the worldwide SMB marketing campaign management software market."SMB marketers have matured and have their own distinct requirements for powerful, y ... Read More
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Worldwide SMB Marketing Campaign Management Software Forecast, 2022–2026: Dawn of the Growth Segment
Worldwide SMB Marketing Campaign Management Software Forecast, 2022–2026: Dawn of the Growth Segment This IDC study presents a worldwide five-year forecast and shows continued growth in demand for marketing applications that support the unique needs of SMB organizations."Today, SMB organizations hav ... Read More
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ServiceNow Acquires Hitch to Give Employees Purpose and Businesses a Chance to Become More Agile
ServiceNow Acquires Hitch to Give Employees Purpose and Businesses a Chance to Become More Agile This IDC Market Note discusses ServiceNow's acquisition of Hitch Works, completed on June 15, 2022, and its impact on employees' experience and organizations' business objectives. Please Note: Extended d ... Read More
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The People Side of Digital Maturity
The People Side of Digital Maturity This IDC Market Note discusses digital business takeaways from two recent HR technology events: SuccessConnect and HR Technology Conference. Topics such as digital maturity and the role of HR in digital innovation are discussed. We also touch on how technology sup ... Read More
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The Skills Gap Threatens Technology Adoption — Will There be an Emerging Market for Skills Management Software?
The Skills Gap Threatens Technology Adoption — Will There be an Emerging Market for Skills Management Software? This IDC Market Perspective analyzes the emerging market for skills-related software within skills assessment and skills matching. Skills shortages within IT and technology are being felt ... Read More
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Braze Customer Conference Helps Enterprise and SMB Organizations "Forge" More Human, Mobile-First Engagements Leveraging Real-Time Data
Braze Customer Conference Helps Enterprise and SMB Organizations "Forge" More Human, Mobile-First Engagements Leveraging Real-Time Data This IDC Market Note highlights Braze's customer conference, Forge 2022, held in New York City on October 12-14, 2022. This conference was an opportunity for the co ... Read More
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Neobrain — Using AI to Facilitate Skills Mapping, Reskilling/Upskilling, and Internal Mobility
Neobrain — Using AI to Facilitate Skills Mapping, Reskilling/Upskilling, and Internal Mobility This IDC Market Note presents and discusses Neobrain, a France-based provider of internal-talent-marketplace and strategic-workforce-planning solutions. The document reviews the company's international exp ... Read More
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IDC FutureScape: Worldwide Future of Work 2023 Predictions
IDC FutureScape: Worldwide Future of Work 2023 Predictions This IDC study contains IDC analysts' future of work worldwide outlook for 2023, as well as the planning horizon for the next five years. The outlook is presented through the lens of the 10 predictions that make up, in IDC's view, the framew ... Read More
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IDC FutureScape: Worldwide Small and Medium-Sized Business and Digital-Native Business 2023 Predictions
IDC FutureScape: Worldwide Small and Medium-Sized Business and Digital-Native Business 2023 Predictions This IDC study provides the top 10 predictions for worldwide small and medium-sized business and digital-native business for 2023."SMBs need to boost resiliency and implement technologies that wil ... Read More
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Globant — Leveraging Studios and an Agile POD Culture to Provide Software Engineering Services and Transform Its Customer's Business
Globant — Leveraging Studios and an Agile POD Culture to Provide Software Engineering Services and Transform Its Customer's Business This IDC Vendor Profile examines and evaluates Globant's business, the company's evolution, and the studios that it perceives to be its key differentiators. It also lo ... Read More
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Worldwide Facility Management Applications Market Shares, 2021: Occupancy Levels Reshape Facility Operations and Maintenance
Worldwide Facility Management Applications Market Shares, 2021: Occupancy Levels Reshape Facility Operations and Maintenance This IDC study provides market share data for the facility management (FM) applications market in 2021. "Hybrid work environment became a reality in 2021 as the return to wor ... Read More
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Workday Empowers Students and Administrators with New Engagement and Analytics Capabilities
Workday Empowers Students and Administrators with New Engagement and Analytics Capabilities This IDC Market Note provides an overview of the latest product updates for Workday Student, highlighting new features built to support higher education administrators and their students."Higher education IT ... Read More
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The Rising Role of CIOs in Delivering Superior Employee Experience
The Rising Role of CIOs in Delivering Superior Employee Experience This IDC Perspective details the rising role of CIOs in delivering superior employee experience. Employee experience (EX) is a strategy, not just a toolset. The CIO can uniquely champion EX strategy by provisioning the data and enab ... Read More
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Services-as-a-Subscription Business Models: A Discussion with Central Nervous Systems
Services-as-a-Subscription Business Models: A Discussion with Central Nervous Systems This IDC Market Perspective presents discussions between IDC and Central Nervous System top executives during the Q&A session at the virtual Executive Session of the Software Channel Leadership Council on June ... Read More
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Worldwide Facility Management Applications Forecast, 2022–2026: Facilities Are Poised to Be More Intelligent and Bring More to the Employee Experience
Worldwide Facility Management Applications Forecast, 2022–2026: Facilities Are Poised to Be More Intelligent and Bring More to the Employee Experience This IDC study examines the market for facility management applications. Sustainability initiatives, reduced occupancy rates, increasing workplace ... Read More
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Future of Work: Gaining Market Share in the Talent Acquisition Technology Ecosystem
Future of Work: Gaining Market Share in the Talent Acquisition Technology Ecosystem This IDC Market Perspective discusses the evolving dynamics of the talent acquisition technology ecosystem and how suppliers can leverage advanced technologies and the future of work framework to gain market share. " ... Read More
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Enhancing Recruiting Analytics with Lever's Visual Insights
Enhancing Recruiting Analytics with Lever's Visual Insights This IDC Market Note discusses Lever's release of the Visual Insights analytics solution. Lever's Visual Insights solution seeks to provide organizations with the tools to derive meaningful insights from extensive data sets while not overwh ... Read More
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UKG: U.S.-Based HCM Giant Strengthens European Presence
UKG: U.S.-Based HCM Giant Strengthens European Presence UKG is a top player in the U.S. HCM space but is still a relatively new name for European buyers that prefer local providers with strong footprints in their respective markets. UKG is betting on success in Europe and has acquired the French com ... Read More
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HP Inc. Stresses Hybrid Work and Sustainability for SMBs at Amplify Partner Event
HP Inc. Stresses Hybrid Work and Sustainability for SMBs at Amplify Partner Event This IDC Market Perspective discusses HP Inc.'s Amplify Executive Forum, held August 25 in Palo Alto, California, where HP Inc. unveiled a host of products, solutions, and services aimed squarely at small- and medium-s ... Read More
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Japan System and Service Management Software Forecast, 2022–2026
Japan System and Service Management Software Forecast, 2022–2026 This IDC study breaks down the Japan system and service management software market by functional market segment and provides market forecasts from 2022 to 2026. The study also provides a market forecast for the Japan system and service ... Read More
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IDC PeerScape: IT Talent Retention Practices to Maintain a Highly Skilled and Productive Workforce
IDC PeerScape: IT Talent Retention Practices to Maintain a Highly Skilled and Productive Workforce This IDC PeerScape focuses on the people who carry out digital business initiatives."As a leader, your own mettle will be tested, particularly for honesty, authenticity, and transparency," says Stanley ... Read More
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ESG Buyer Personas Continue to Evolve
ESG Buyer Personas Continue to Evolve This IDC Market Perspective looks at buyer personas in the ESG business services market. All organizations approach corporate sustainability from different points of view, with many falling into two distinct categories: the boutique user or the generalist. These ... Read More
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