Business Services & Administration market research reports by IDC

• Employee Experience–Led Work Transformation Improves Operational Value Opportunities

  Dec 22, 2022  |  Published by: IDC  |  USD 4,500

  Employee Experience–Led Work Transformation Improves Operational Value Opportunities This IDC Market Perspective assesses how service organizations accelerate the value of organizational transformation of work and employee experiences (EX). When it comes to EX-led work transformation, some organizat ... Read More

• Canadian IT and Business Services Market Shares, 2021: Kick-Starting the Digital Business Era

  Dec 21, 2022  |  Published by: IDC  |  USD 4,500

  Canadian IT and Business Services Market Shares, 2021: Kick-Starting the Digital Business Era This IDC study reviews the top IT service providers in Canada. Market share is derived from information collected from IT and business services providers, as well as additional IDC primary research and info ... Read More

• U.S. Business Consulting Services Forecast Update, 2022–2026

  Dec 20, 2022  |  Published by: IDC  |  USD 4,500

  U.S. Business Consulting Services Forecast Update, 2022–2026 This IDC study provides an analysis of the U.S. business consulting services market for the 2022–2026 period."The business consulting services market that most recently suffered from the COVID-19 pandemic uncertainty has been doing better ... Read More

• Is a New Era Upon Us for Space Management?

  Dec 20, 2022  |  Published by: IDC  |  USD 4,500

  Is a New Era Upon Us for Space Management? This IDC Market Perspective assesses how organizations are currently engaging and strategizing around digital transformation (DX) for space management. The assessment looks at the direct and indirect value-added pathways of space management to improve on re ... Read More

• Workflow Optimization Improves Engagement and Productivity

  Dec 16, 2022  |  Published by: IDC  |  USD 4,500

  Workflow Optimization Improves Engagement and Productivity This IDC Market Perspective assesses the benefits of workflow optimization toward improving productivity, business efficiency, and resulting revenue opportunities. The assessment looks at the direct and indirect value-add pathways of workflo ... Read More

• Workday Rising Europe 2022: Doubling Down on the Office of the CIO

  Dec 16, 2022  |  Published by: IDC  |  USD 1,500

  Workday Rising Europe 2022: Doubling Down on the Office of the CIO This IDC Market Note summarizes key takeaways from Workday's recently held Rising event in Stockholm. It focuses on a key pillar of Workday's strategy to hit $10 billion by 2026 — the increased focus on the office of the CIO."As CIOs ... Read More

• UKG Aspire Event Roundup

  Dec 15, 2022  |  Published by: IDC  |  USD 1,500

  UKG Aspire Event Roundup This IDC Market Note offers IDC's perspective on UKG's November 2022 Aspire customer event and announcements made by the company in conjunction with that event. Please Note: Extended description available upon request. ... Read More

• PwC Live 2022: Delivering the New Equation for the Public Sector

  Dec 13, 2022  |  Published by: IDC  |  USD 1,500

  PwC Live 2022: Delivering the New Equation for the Public Sector This IDC Market Note reviews the industry analyst event recently hosted by PwC and summarizes PwC's plans to drive large-scale transformation, business process reengineering, change management, and compliance. "Digital transformation ... Read More

• Ceridian Insights 2022 Event Roundup

  Dec 13, 2022  |  Published by: IDC  |  USD 1,500

  Ceridian Insights 2022 Event Roundup This IDC Market Note offers IDC's perspective on Ceridian's November 2022 Insights customer event and announcements made by the company in conjunction with that event. Please Note: Extended description available upon request. ... Read More

• Delivering Holistic CX Analytics Services with Best-of-Breed Partner Ecosystems and Proprietary Platforms

  Dec 07, 2022  |  Published by: IDC  |  USD 4,500

  Delivering Holistic CX Analytics Services with Best-of-Breed Partner Ecosystems and Proprietary Platforms This IDC Market Perspective provides an overview of the penetration of analytics services as part of managed (outsourced) business process services engagements, including the partnerships and in ... Read More

• Diversity as a Pivotal Point in Organizational Change

  Dec 05, 2022  |  Published by: IDC  |  USD 4,500

  Diversity as a Pivotal Point in Organizational Change This IDC Perspective discusses the topic of diversity and why it is rising in importance now along with some thoughts on how organizations can get started. Survey results shared came from IDC's 2022 HR Decision-Makers Survey."IDC believes that 20 ... Read More

• ADP Leads the Future of Work Planning with Agile Data

  Nov 22, 2022  |  Published by: IDC  |  USD 1,500

  ADP Leads the Future of Work Planning with Agile Data This IDC Market Note highlights ADP's innovation and product delivery over the past year. FY22 has been an impressive year of rejuvenation for ADP as the brand burst onto the scene at the forefront in diversity, equity, inclusion, and belonging ( ... Read More

• Worldwide and U.S. Key Horizontal BPO Business Analytics Services Forecast, 2022–2026

  Nov 22, 2022  |  Published by: IDC  |  USD 4,500

  Worldwide and U.S. Key Horizontal BPO Business Analytics Services Forecast, 2022–2026 This IDC study presents IDC's spending forecast and historical sizing for the worldwide key horizontal business process outsourcing business analytics services market by key horizontal areas including finance and a ... Read More

• Accelerate the Value of Learning with Learning Experience Management

  Nov 22, 2022  |  Published by: IDC  |  USD 4,500

  Accelerate the Value of Learning with Learning Experience Management This IDC Market Perspective assess the value of evolving learning and development (L&D) into learning experience management (LXM) through the fusion of L&D and employee experience (EX) considerations. The assessment looks ... Read More

• Worldwide SMB Marketing Campaign Management Software Market Shares, 2021: Dawn of the SMB Segment

  Nov 12, 2022  |  Published by: IDC  |  USD 4,500

  Worldwide SMB Marketing Campaign Management Software Market Shares, 2021: Dawn of the SMB Segment This IDC study provides 2021 market share analysis of the worldwide SMB marketing campaign management software market."SMB marketers have matured and have their own distinct requirements for powerful, y ... Read More

• Worldwide SMB Marketing Campaign Management Software Forecast, 2022–2026: Dawn of the Growth Segment

  Nov 10, 2022  |  Published by: IDC  |  USD 4,500

  Worldwide SMB Marketing Campaign Management Software Forecast, 2022–2026: Dawn of the Growth Segment This IDC study presents a worldwide five-year forecast and shows continued growth in demand for marketing applications that support the unique needs of SMB organizations."Today, SMB organizations hav ... Read More

• ServiceNow Acquires Hitch to Give Employees Purpose and Businesses a Chance to Become More Agile

  Nov 09, 2022  |  Published by: IDC  |  USD 1,500

  ServiceNow Acquires Hitch to Give Employees Purpose and Businesses a Chance to Become More Agile This IDC Market Note discusses ServiceNow's acquisition of Hitch Works, completed on June 15, 2022, and its impact on employees' experience and organizations' business objectives. Please Note: Extended d ... Read More

• The People Side of Digital Maturity

  Nov 09, 2022  |  Published by: IDC  |  USD 1,500

  The People Side of Digital Maturity This IDC Market Note discusses digital business takeaways from two recent HR technology events: SuccessConnect and HR Technology Conference. Topics such as digital maturity and the role of HR in digital innovation are discussed. We also touch on how technology sup ... Read More

• The Skills Gap Threatens Technology Adoption — Will There be an Emerging Market for Skills Management Software?

  Nov 08, 2022  |  Published by: IDC  |  USD 4,500

  The Skills Gap Threatens Technology Adoption — Will There be an Emerging Market for Skills Management Software? This IDC Market Perspective analyzes the emerging market for skills-related software within skills assessment and skills matching. Skills shortages within IT and technology are being felt ... Read More

• Braze Customer Conference Helps Enterprise and SMB Organizations "Forge" More Human, Mobile-First Engagements Leveraging Real-Time Data

  Nov 02, 2022  |  Published by: IDC  |  USD 1,500

  Braze Customer Conference Helps Enterprise and SMB Organizations "Forge" More Human, Mobile-First Engagements Leveraging Real-Time Data This IDC Market Note highlights Braze's customer conference, Forge 2022, held in New York City on October 12-14, 2022. This conference was an opportunity for the co ... Read More

• Neobrain — Using AI to Facilitate Skills Mapping, Reskilling/Upskilling, and Internal Mobility

  Oct 28, 2022  |  Published by: IDC  |  USD 1,500

  Neobrain — Using AI to Facilitate Skills Mapping, Reskilling/Upskilling, and Internal Mobility This IDC Market Note presents and discusses Neobrain, a France-based provider of internal-talent-marketplace and strategic-workforce-planning solutions. The document reviews the company's international exp ... Read More

• IDC FutureScape: Worldwide Future of Work 2023 Predictions

  Oct 27, 2022  |  Published by: IDC  |  USD 4,500

  IDC FutureScape: Worldwide Future of Work 2023 Predictions This IDC study contains IDC analysts' future of work worldwide outlook for 2023, as well as the planning horizon for the next five years. The outlook is presented through the lens of the 10 predictions that make up, in IDC's view, the framew ... Read More

• IDC FutureScape: Worldwide Small and Medium-Sized Business and Digital-Native Business 2023 Predictions

  Oct 27, 2022  |  Published by: IDC  |  USD 4,500

  IDC FutureScape: Worldwide Small and Medium-Sized Business and Digital-Native Business 2023 Predictions This IDC study provides the top 10 predictions for worldwide small and medium-sized business and digital-native business for 2023."SMBs need to boost resiliency and implement technologies that wil ... Read More

• Globant — Leveraging Studios and an Agile POD Culture to Provide Software Engineering Services and Transform Its Customer's Business

  Sep 30, 2022  |  Published by: IDC  |  USD 3,500

  Globant — Leveraging Studios and an Agile POD Culture to Provide Software Engineering Services and Transform Its Customer's Business This IDC Vendor Profile examines and evaluates Globant's business, the company's evolution, and the studios that it perceives to be its key differentiators. It also lo ... Read More

• Worldwide Facility Management Applications Market Shares, 2021: Occupancy Levels Reshape Facility Operations and Maintenance

  Sep 30, 2022  |  Published by: IDC  |  USD 4,500

  Worldwide Facility Management Applications Market Shares, 2021: Occupancy Levels Reshape Facility Operations and Maintenance This IDC study provides market share data for the facility management (FM) applications market in 2021. "Hybrid work environment became a reality in 2021 as the return to wor ... Read More

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