Category: IT Services
IT Services market research reports by Frost & Sullivan
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Global Artificial Intelligence Information Technology Services Growth Opportunities
The Global Artificial Intelligence Information Technology Services Growth Opportunities study provides a comprehensive analysis of the current landscape and the future prospects of AI IT services worldwide. It draws on insights from a recent enterprise decision-maker survey and identifies key driver ... Read More
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Frost Radar™: Customer Experience Management Outsourcing in North America, 2025
This Radar examines the North American CXM landscape. It includes outsourcing services alone, excluding operations performed in-house and in shared service centers. Furthermore, it encompasses revenue associated with customer interactions that originate in the United States or Canada, regardless of ... Read More
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Top 10 Strategic Imperatives for the Non-destructive Testing Market, 2025
The non-destructive testing (NDT) market is undergoing transformational growth, driven by several emerging opportunities. This Frost & Sullivan report identifies and analyzes the top 10 strategic imperatives influencing the future of this market. Geopolitical chaos, characterized by political instab ... Read More
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Top 10 Growth Opportunities in IoT and Edge, 2025
Frost & Sullivan’s global IoT and Edge predictions for 2025 are based on insights gathered from our regional research teams. The contributions from research analysts leverage the extensive Frost & Sullivan knowledge base alongside both primary and secondary research. The report identifies the top 10 ... Read More
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Global Customer Experience Management Services, Forecast to 2029
Striving for excellent Customer experience (CX) is a strategic component of every organization’s sustained business growth as they realize the significance of delivering superior CX as a competitive differentiator. However, majority of the organizations are struggling to deliver efficient and consis ... Read More
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Top 10 Growth Opportunities in Cloud, 2025
In 2025, organizations across all industries and geographies are focused on artificial intelligence (AI): specifically, how to reap the benefits while minimizing risks. The rapid evolution of AI technologies is driving investment throughout the stack: in infrastructure, processing and storage, data ... Read More
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Evaluating the Perceptions and Use of Immersive Technologies and the Metaverse
Frost & Sullivan conducts an annual survey of IT and business decision-makers regarding their views of technologies, such as immersive services, the metaverse, the internet of things, artificial intelligence, and the cloud. This report leverages the information collected in Frost & Sullivan’s 2024 I ... Read More
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Insights for CISOs: The Strategic Imperative for Deep Observability
Insights for CISOs: The Strategic Imperative for Deep Observability Growth Opportunities in Eliminating Security Blind Spots in Hybrid and Multi-cloud Environments The Deep Observability market is evolving rapidly, addressing the increasing need for advanced monitoring and analytics across IT and cl ... Read More
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Frost Radar™: External Attack Surface Management, 2024
Frost Radar™: External Attack Surface Management, 2024 A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines The global push toward digitalization has expanded attack surfaces and increased IT risks, with threat actors launching multi-vector at ... Read More
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Frost Radar™: Dedicated Internet Access in North America, 2024
Frost Radar™: Dedicated Internet Access in North America, 2024 A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines Dedicated internet access (DIA) has become a must-have for businesses that rely heavily on cloud applications because any inter ... Read More
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Frost Radar™: Private Multi-Access Edge Computing in APAC, 2024
Frost Radar™: Private Multi-Access Edge Computing in APAC, 2024 A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines Edge computing pushes intelligence, data processing, analytics, and communication capabilities to where the data originates: a ... Read More
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Extended Reality, the New Frontier of the Energy Transition, Global, 2024–2028
Extended Reality, the New Frontier of the Energy Transition, Global, 2024–2028 Immersive Technologies Will Reshape Business Strategies and Drive the Seamless Integration of Cross-industry Solutions The primary aim of this Frost & Sullivan report is to examine the factors influencing the growth of ex ... Read More
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Consumer Identity and Access Management, Global, 2024‒2029
Consumer Identity and Access Management, Global, 2024‒2029 CIAM is Experiencing Transformational Growth Due to Automation and Data Analytics Intelligence Frost & Sullivan defines consumer identity and access management (CIAM) as a framework that controls and manages consumer identities, access, and ... Read More
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Generative AI in Payer and Provider IT Transformation, Global, 2024‒2029
Generative AI in Payer and Provider IT Transformation, Global, 2024‒2029 Gen AI-based Solutions are Driving Transformational Growth across the Payer and Provider Ecosystem as Organizations Move from Identification to Implementation The healthcare payer and provider industry is gradually adopting gen ... Read More
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Managed and Professional Security Services Market, China, 2024–2029
Managed and Professional Security Services Market, China, 2024–2029 Managed and Professional Security Services are Experiencing Transformational Growth Due to Stricter Requirements and Enforcement of Cybersecurity Regulations As organizations rapidly adopt digital technologies and incorporate them i ... Read More
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Leveraging Advanced Communications and Collaboration Solutions to Empower Frontline Workers, 2024
Leveraging Advanced Communications and Collaboration Solutions to Empower Frontline Workers, 2024 Often Overlooked, Frontline Workers are an Increasingly Important Part of IT Decision Makers’ Plans Frontline workers play a vital role in the success of numerous organizations, forming the backbone of ... Read More
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A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines
Frost Radar™: Outsourced Digital Workplace Services, 2024 A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines The Frost Radar™ for the outsourced digital workplace services (ODWS) industry analyzes providers offering solutions that enhance di ... Read More
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Frost Radar™: Unified Communications as a Service in Asia-Pacific, 2024
Frost Radar™: Unified Communications as a Service in Asia-Pacific, 2024 A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines Demand for unified communications as a service (UCaaS) continues to rise globally with the proliferation of cloud comm ... Read More
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Frost Radar : Unified Communications as a Service in Europe, 2024
The European unified communications-as-a-service (UCaaS) market is maturing quickly. This, combined with intensifying competition, is driving market participants to accelerate innovation and develop sustainable growth strategies. This Frost Radar™ analysis provides a perspective on key trends and as ... Read More
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India’s Economic Transformation and City-level Growth Opportunities, 2024–2035
India’s Economic Transformation and City-level Growth Opportunities, 2024–2035 Digital Transformation, Tier 2 City Activity, and China+1 Investments Will Transform the Nation India has emerged as a global bright spot economy, especially supported by robust 6% to 7% levels of GDP growth. As India con ... Read More
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Automated Security Validation Sector, Global, 2023–2028
Automated Security Validation Sector, Global, 2023–2028 Enhanced Platform Capabilities and New Digital Environment Coverage are Driving Transformational Growth with an Uptick in Demand This study examines the automated security validation (ASV) sector, providing detailed insights into key market tre ... Read More
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Frost Radar™: Privileged Access Management, 2024
Frost Radar™: Privileged Access Management, 2024 A Benchmarking System to Spark Companies to Action Innovation that Fuels New Deal Flow and Growth Pipelines In today’s business environment, privileged access can include human and non-human users beyond the IT team. The proliferation of privileged ac ... Read More
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Growth Opportunities in the Privileged Access Management Market, Global, 2024–2028
Growth Opportunities in the Privileged Access Management Market, Global, 2024–2028 The Privileged Access Management Market is Experiencing Transformational Growth Due to the Growing Convergence of Access and Identity Security and the Complexity of Disruptive Technologies The adoption of private acce ... Read More
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Growth Opportunities for Telecommunications Companies in Private Multi-access Edge Computing, 2024–2029
Growth Opportunities for Telecommunications Companies in Private Multi-access Edge Computing, 2024–2029 Opportunities Beyond Connectivity and Managed Services Enable New Revenue Streams Private multi-access edge computing (MEC) involves deploying dedicated computing and networking resources on a cli ... Read More
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Top 10 Strategic Imperatives in the Healthcare IT Market, 2024
Top 10 Strategic Imperatives in the Healthcare IT Market, 2024 The Top Transformations Impacting Future Growth Potential Current trends and challenges create constant change in the healthcare IT sector, and industry stakeholders must adapt to remain attractive, competitive, and unique as robust orga ... Read More
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