Category: Outsourcing
Outsourcing market research reports by Frost & Sullivan
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Top 10 Strategic Imperatives in the Healthcare IT Market, 2024
Top 10 Strategic Imperatives in the Healthcare IT Market, 2024 The Top Transformations Impacting Future Growth Potential Current trends and challenges create constant change in the healthcare IT sector, and industry stakeholders must adapt to remain attractive, competitive, and unique as robust orga ... Read More
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Global Customer Experience (CX) Outsourcing Services Growth Opportunities
Global Customer Experience (CX) Outsourcing Services Growth Opportunities The global CX outsourcing services market is expected to expand throughout the forecast period due to the growing recognition of CX as a key competitive differentiator and compelling incentives for businesses to outsource thei ... Read More
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Customer Experience Outsourcing Services in Europe, Forecast to 2029
Customer Experience Outsourcing Services in Europe, Forecast to 2029 Growth rates for the European customer experience (CX) outsourcing market have declined from the double-digit pace of 2020 and 2021, partly due to economic headwinds such as rising interest rates and fluctuating exchange rates. Mod ... Read More
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Customer Experience Outsourcing Services in North America, Forecast to 2029
Customer Experience Outsourcing Services in North America, Forecast to 2029 During the forecast period (2023 to 2029), the North American (NA) customer experience (CX) outsourcing services market is expected to expand, mainly due to 2 factors: 1) the growing recognition of CX as a potent tool for co ... Read More
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Brazilian ICT Service Growth Opportunities
Brazilian ICT Service Growth Opportunities Cloud Service Revenue Growth will Boost Market Growth This Frost & Sullivan research service analyzes the Brazilian information and communications technology (ICT) services market, providing market sizing and forecasts by service, in terms of revenue. In th ... Read More
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Asia-Pacific Customer Experience Outsourcing Services Market, Growth Forecast to 2029
Asia-Pacific Customer Experience Outsourcing Services Market, Growth Forecast to 2029 The Need for Digital Competency and Rightshoring Capabilities Drives Market Growth This study provides forecasts for the Asia-Pacific (APAC) customer experience (CX) outsourcing services market from 2021 to 2029. ... Read More
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Voice of the Enterprise Security Customer-Security Services
Voice of the Enterprise Security Customer-Security Services A Survey of Enterprise End Users Who Influence Cybersecurity Budgets, Focused on Security Services This report presents a comprehensive analysis of the worldwide cybersecurity services landscape, encompassing the security posture of organiz ... Read More
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Frost Radar™: Customer Experience Outsourcing Services in Latin America, 2022
Frost Radar™: Customer Experience Outsourcing Services in Latin America, 2022 The customer experience (CX) outsourcing services landscape is expected to sustain a strong growth trajectory during the next 5 years. Two drivers will fuel this momentum: increasing acceptance of CX as a formidable compet ... Read More
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Frost Radar™: European Customer Experience Outsourcing Services, 2023
Frost Radar™: European Customer Experience Outsourcing Services, 2023 Over the next five years, the customer experience (CX) outsourcing services market will continue to grow rapidly, fueled by two factors: the recognition of CX as a potent strategy for competitive differentiation and the compelling ... Read More
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Frost Radar™: Australia Customer Experience Outsourcing Services, 2022
Frost Radar™: Australia Customer Experience Outsourcing Services, 2022 Organizations across the board realize the increasing importance of customer experience (CX) in driving business success and delivering an excellent experience as a competitive differentiator. Customers view positive experiences ... Read More
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Frost Radar™: Asia-Pacific Customer Experience Outsourcing Services, 2022
Frost Radar™: Asia-Pacific Customer Experience Outsourcing Services, 2022 Organizations across the board realize the significance of delivering excellent customer service as a competitive differentiator. Customer experience (CX) outsourcing services play an increasingly vital role in building a robu ... Read More
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Frost Radar™: Customer Experience Outsourcing Services in North America, 2022
Frost Radar™: Customer Experience Outsourcing Services in North America, 2022 The customer experience (CX) outsourcing services landscape will sustain a strong growth trajectory during the next five years. Two drivers will fuel this momentum: the increasing acceptance of CX as a formidable competiti ... Read More
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Customer Experience Outsourcing Services Market in Europe, Forecast to 2028
Customer Experience Outsourcing Services Market in Europe, Forecast to 2028 The CX outsourcing services landscape is set to grow throughout the forecast period. Two key reasons lie behind this: 1) the increasing acceptance of CX as a formidable competitive weapon; and 2) growing incentives for compa ... Read More
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Customer Experience Outsourcing Services Market in North America, Forecast to 2028
Customer Experience Outsourcing Services Market in North America, Forecast to 2028 The CX outsourcing services landscape is set to grow throughout the forecast period. Two key reasons lie behind this: 1) the increasing acceptance of CX as a formidable competitive weapon; and 2) growing incentives fo ... Read More
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Global Customer Experience (CX) Outsourcing Services Growth Opportunities
Global Customer Experience (CX) Outsourcing Services Growth Opportunities Brands use outsourcing as a competitive strategy to get a multitude of benefits, including cost savings, best-in-class technology, business flexibility, and access to skilled talent and different locations and delivery models. ... Read More
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Frost Radar™: Customer Experience Outsourcing Services in Latin America, 2021
Frost Radar™: Customer Experience Outsourcing Services in Latin America, 2021 The customer experience (CX) landscape is shifting rapidly. As enterprises across the board are realizing the significance of delivering excellent customer service as a competitive differentiator, this field is gaining mor ... Read More