Category: E-Commerce & IT Outsourcing
E-Commerce & IT Outsourcing market research reports by Frost & Sullivan
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Global Short-term Risks that Will Impact Your Business
Global Short-term Risks that Will Impact Your Business Post-pandemic, 2022 has triggered a unique set of challenges that are already causing major disruptions to business. As countries are slowly recovering from the pandemic, year 2022 has already caused severe damage to business confidence, ranging ... Read More
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Customer Experience Outsourcing Services Market in Europe, Forecast to 2028
Customer Experience Outsourcing Services Market in Europe, Forecast to 2028 The CX outsourcing services landscape is set to grow throughout the forecast period. Two key reasons lie behind this: 1) the increasing acceptance of CX as a formidable competitive weapon; and 2) growing incentives for compa ... Read More
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Customer Experience Outsourcing Services Market in North America, Forecast to 2028
Customer Experience Outsourcing Services Market in North America, Forecast to 2028 The CX outsourcing services landscape is set to grow throughout the forecast period. Two key reasons lie behind this: 1) the increasing acceptance of CX as a formidable competitive weapon; and 2) growing incentives fo ... Read More
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Trend Opportunity Profiles: Supply Chain Series
Trend Opportunity Profiles: Supply Chain Series Trend Opportunity Profiles Series covers specific opportunities emerging from future trend evolutions designed to help clients discover and prioritize the most consequential medium-to-long-term trends that are continually transforming their business’ g ... Read More
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European Defense Cloud Computing Market Overview
European Defense Cloud Computing Market Overview In the last decade, digital transformation initiatives have rapidly developed in the global defense market. The Western Armed forces had to accelerate digital footprint implementation and adopt the cloud IT infrastructure to handle, analyze, and store ... Read More
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Frost Radar™: Greater China Web Application Firewall Solutions Market, 2022
Frost Radar™: Greater China Web Application Firewall Solutions Market, 2022 The COVID-19 pandemic caused a surge in online business and rapid adoption of digital technologies, triggering an explosion in business applications and application programming interfaces (APIs) that drive connected experien ... Read More
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Regional Multi Access Edge Computing Case Studies in Main Verticals
Regional Multi Access Edge Computing Case Studies in Main Verticals Multi-Access Edge Computing (MEC) solutions are gaining traction globally for their ability to deliver ultra-low latency, high bandwidth, real-time data processing, and data analytics, which are key to supporting latency-sensitive a ... Read More
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Frost Radar™: Global Web Application Firewall Solutions Market, 2022
Frost Radar™: Global Web Application Firewall Solutions Market, 2022 Across industries, business models have evolved into customer-centric, digitally dependent operations that rely on web and mobile applications to keep customers, employees, and other stakeholders connected. With this proliferation ... Read More
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Digital Employee Experience Management Platform Growth Opportunities
Digital Employee Experience Management Platform Growth Opportunities Businesses’ requirement to better enable remote work and their focus on improving employee morale and satisfaction have increased the demand for platforms that manage and help improve digital employee experience (DEX). These platfo ... Read More
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Frost Radar™: Global Economic Development, 2022
Frost Radar™: Global Economic Development, 2022 The Frost Radar™ for Economic Development determines a region's future growth and development potential measured by its ability to enhance its quality of life for its citizens. This report explores key strengths and weaknesses of the global economy thr ... Read More
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US Healthcare Supply Chain Growth Opportunities
US Healthcare Supply Chain Growth Opportunities Healthcare supply chain software monitors procurement and distribution data to track inventory and supply within healthcare systems. The healthcare supply chain software vendors in this study offer a range of solutions to providers, such as tracking wo ... Read More
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Frost Radar™: Global Freight Visibility Platforms, 2022
Frost Radar™: Global Freight Visibility Platforms, 2022 Freight visibility platforms have transformed how logistics stakeholders manage their inbound and outbound shipments in light of the recent COVID-induced supply chain disruptions. Globally, the need to streamline freight management systems and ... Read More
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In Vitro Diagnostic eCommerce Business Models Growth Opportunities
In Vitro Diagnostic eCommerce Business Models Growth Opportunities Diagnostics are central to healthcare, but not accessible to all. A 2020 Lancet study states that 47% of the global population has little to no access to accurate diagnostics, emphasizing the need for equitable distribution across ge ... Read More
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Digital CX Investments Driven by the Quadruple Aim in Healthcare, Global, 2022
Digital CX Investments Driven by the Quadruple Aim in Healthcare, Global, 2022 The healthcare industry was hit hard by the pandemic as it tackled the toughest of challenges around the globe- slowing down the virus, managing hospital capacity, keeping its staff safe, and ensuring patient privacy and ... Read More
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Frost Radar™: Mobility-as-a-Service Technology, 2022
Frost Radar™: Mobility-as-a-Service Technology, 2022 The COVID-19 pandemic changed consumer mobility patterns amid concerns about safety and will continue to affect public transport and private mobility business models over the next few years. More mobility operators are offering multimodality, and ... Read More
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US Dedicated Internet Access Services Growth Opportunities
US Dedicated Internet Access Services Growth Opportunities In this research service, Frost & Sullivan focuses on leading service providers that provide comprehensive DIA service offerings in the US market. Service providers are primarily analyzed on the basis of their DIA portfolios, including their ... Read More
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Global Customer Experience (CX) Outsourcing Services Growth Opportunities
Global Customer Experience (CX) Outsourcing Services Growth Opportunities Brands use outsourcing as a competitive strategy to get a multitude of benefits, including cost savings, best-in-class technology, business flexibility, and access to skilled talent and different locations and delivery models. ... Read More
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Growth Opportunities Stemming from Best Practices and New Business Models in Connected Assets
Growth Opportunities Stemming from Best Practices and New Business Models in Connected Assets Data strings from vehicles, machines, products, and facilities are generated to alert users of asset operating conditions. Data is created to notify users of asset location and condition and if something is ... Read More
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Growth Opportunities in the Global Managed Detection and Response Market
Growth Opportunities in the Global Managed Detection and Response Market Over the past decade, security incidents have increased in frequency and sophistication. A growing number of cyberattacks are sponsored by nation-states, while the attack surface continues to expand in a time of rapid digitaliz ... Read More
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Global Macroeconomic Implications of the Russo-Ukrainian War, 2022
Global Macroeconomic Implications of the Russo-Ukrainian War, 2022 Following a robust economic recovery in 2021, global economic conditions were set to slowly normalize in 2022, with downside restraints emerging from the tightening of global financial conditions, sporadic virus outbreaks, and supply ... Read More
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CX Investment Predictions for 2022
CX Investment Predictions for 2022 In a customer survey of 1,210 IT and telecom decision-makers around the world and across verticals (with 58% of respondents in a senior management position), improving customer experience is ranked as the top business objective in 2022, followed closely by improvin ... Read More
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Strategic Analysis of Amazon’s Growing Footprint in Mobility
Strategic Analysis of Amazon’s Growing Footprint in Mobility Amazon, the eCommerce behemoth, has been making steady strides in the automotive industry and larger mobility landscape over the past decade. The company is slowly building relevant capabilities using a focused approach, giving it a footho ... Read More
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Economic Impact of COVID-19 on Brazil's ICT Market
Economic Impact of COVID-19 on Brazil's ICT Market Brazil, one of the most influential countries in Latin America, witnessed a period of strong economic growth and social progress between 2003 and 2014. This positioned the country as a regional leader on several fronts. The 2014-2016 recession resul ... Read More
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Growth Opportunities for Global B2B Influencer Marketing
Growth Opportunities for Global B2B Influencer Marketing Business-to-business (B2B) influencer marketing has the potential to generate $11.7 billion in revenue by the end of 2022, with more than 38% of B2B companies currently exploring influencer marketing as a new lead-generation avenue. Influencer ... Read More
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Security Priorities in the COVID Era—An it Decision Maker’s Perspective, 2020–2021
Security Priorities in the COVID Era—An it Decision Maker’s Perspective, 2020–2021 COVID-19 has brought about major changes for companies and industries globally. Numerous employees work remotely, companies increasingly pursue digital transformation initiatives, and more applications are being moved ... Read More