Category: E-Commerce & IT Outsourcing
E-Commerce & IT Outsourcing market research reports by Frost & Sullivan
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In Vitro Diagnostic eCommerce Business Models Growth Opportunities
In Vitro Diagnostic eCommerce Business Models Growth Opportunities Diagnostics are central to healthcare, but not accessible to all. A 2020 Lancet study states that 47% of the global population has little to no access to accurate diagnostics, emphasizing the need for equitable distribution across ge ... Read More
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Digital CX Investments Driven by the Quadruple Aim in Healthcare, Global, 2022
Digital CX Investments Driven by the Quadruple Aim in Healthcare, Global, 2022 The healthcare industry was hit hard by the pandemic as it tackled the toughest of challenges around the globe- slowing down the virus, managing hospital capacity, keeping its staff safe, and ensuring patient privacy and ... Read More
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Frost Radar™: Mobility-as-a-Service Technology, 2022
Frost Radar™: Mobility-as-a-Service Technology, 2022 The COVID-19 pandemic changed consumer mobility patterns amid concerns about safety and will continue to affect public transport and private mobility business models over the next few years. More mobility operators are offering multimodality, and ... Read More
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US Dedicated Internet Access Services Growth Opportunities
US Dedicated Internet Access Services Growth Opportunities In this research service, Frost & Sullivan focuses on leading service providers that provide comprehensive DIA service offerings in the US market. Service providers are primarily analyzed on the basis of their DIA portfolios, including their ... Read More
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Global Customer Experience (CX) Outsourcing Services Growth Opportunities
Global Customer Experience (CX) Outsourcing Services Growth Opportunities Brands use outsourcing as a competitive strategy to get a multitude of benefits, including cost savings, best-in-class technology, business flexibility, and access to skilled talent and different locations and delivery models. ... Read More
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Growth Opportunities Stemming from Best Practices and New Business Models in Connected Assets
Growth Opportunities Stemming from Best Practices and New Business Models in Connected Assets Data strings from vehicles, machines, products, and facilities are generated to alert users of asset operating conditions. Data is created to notify users of asset location and condition and if something is ... Read More
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Growth Opportunities in the Global Managed Detection and Response Market
Growth Opportunities in the Global Managed Detection and Response Market Over the past decade, security incidents have increased in frequency and sophistication. A growing number of cyberattacks are sponsored by nation-states, while the attack surface continues to expand in a time of rapid digitaliz ... Read More
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Global Macroeconomic Implications of the Russo-Ukrainian War, 2022
Global Macroeconomic Implications of the Russo-Ukrainian War, 2022 Following a robust economic recovery in 2021, global economic conditions were set to slowly normalize in 2022, with downside restraints emerging from the tightening of global financial conditions, sporadic virus outbreaks, and supply ... Read More
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CX Investment Predictions for 2022
CX Investment Predictions for 2022 In a customer survey of 1,210 IT and telecom decision-makers around the world and across verticals (with 58% of respondents in a senior management position), improving customer experience is ranked as the top business objective in 2022, followed closely by improvin ... Read More
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Strategic Analysis of Amazon’s Growing Footprint in Mobility
Strategic Analysis of Amazon’s Growing Footprint in Mobility Amazon, the eCommerce behemoth, has been making steady strides in the automotive industry and larger mobility landscape over the past decade. The company is slowly building relevant capabilities using a focused approach, giving it a footho ... Read More
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Economic Impact of COVID-19 on Brazil's ICT Market
Economic Impact of COVID-19 on Brazil's ICT Market Brazil, one of the most influential countries in Latin America, witnessed a period of strong economic growth and social progress between 2003 and 2014. This positioned the country as a regional leader on several fronts. The 2014-2016 recession resul ... Read More
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Growth Opportunities for Global B2B Influencer Marketing
Growth Opportunities for Global B2B Influencer Marketing Business-to-business (B2B) influencer marketing has the potential to generate $11.7 billion in revenue by the end of 2022, with more than 38% of B2B companies currently exploring influencer marketing as a new lead-generation avenue. Influencer ... Read More
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Security Priorities in the COVID Era—An it Decision Maker’s Perspective, 2020–2021
Security Priorities in the COVID Era—An it Decision Maker’s Perspective, 2020–2021 COVID-19 has brought about major changes for companies and industries globally. Numerous employees work remotely, companies increasingly pursue digital transformation initiatives, and more applications are being moved ... Read More
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Frost Radar™: Customer Experience Outsourcing Services in Latin America, 2021
Frost Radar™: Customer Experience Outsourcing Services in Latin America, 2021 The customer experience (CX) landscape is shifting rapidly. As enterprises across the board are realizing the significance of delivering excellent customer service as a competitive differentiator, this field is gaining mor ... Read More
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Trend Opportunity Profile: B2B Sharing Economy
Trend Opportunity Profile: B2B Sharing Economy Businesses have already realized that sharing assets will bring not only multiple, sustainable added values but also financial and social benefits. Consumption within businesses will shift from the ownership model to the usership model. Businesses have ... Read More
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Southeast Asia Enterprise Mobility Management Growth Opportunities
Southeast Asia Enterprise Mobility Management Growth Opportunities Enterprise mobility management (EMM) is software used to securely manage the endpoints of an enterprise. Endpoints can include desktops, computers, laptops, tablets, smartphones, wearables, and the Internet of Things that employees u ... Read More
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