Category: E-Commerce & IT Outsourcing
E-Commerce & IT Outsourcing market research reports by Frost & Sullivan
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Frost Radar™: Software Supply Chain Security, 2024
Frost Radar™: Software Supply Chain Security, 2024 As businesses digitize, the uptake of applications has been inevitable. Digital transformation has boosted the demand for innovation among software producers and software development life cycle (SDLC) developers in order to meet business goals. As a ... Read More
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Trend Opportunity Profile: Urbanization-Second Edition
Trend Opportunity Profile: Urbanization-Second Edition The trend opportunity profile series covers specific opportunities emerging from evolving and future trends. It helps clients discover and prioritize the most consequential medium-to-long-term trends that are actively transforming their business ... Read More
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Top 10 Growth Opportunities in Customer Experience (CX), 2024
Top 10 Growth Opportunities in Customer Experience (CX), 2024 The Customer Experience industry benefitted greatly from the COVID-19 pandemic, which shifted millions of agents to work-at-home (WAH) models and accelerated cloud contact center-as-a-service (CCaaS) adoption. In 2021 and 2022, investment ... Read More
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Asia-Pacific (APAC) Managed and Professional Security Services
Asia-Pacific (APAC) Managed and Professional Security Services Many organizations in APAC have now incorporated emerging technologies such as cloud computing, software-as-a-service applications, and the internet of things into business operations as part of their digital transformation journey. Inco ... Read More
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Analysis of the European UCaaS Market—Forecast to 2029
Analysis of the European UCaaS Market—Forecast to 2029 Macro-economic and socio-political trends have considerably impacted the European UCaaS market since early 2020. The COVID-19 pandemic-related lockdowns triggered a massive shift to remote and hybrid work, disrupted supply chains and business mo ... Read More
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Customer Experience Outsourcing Services in Europe, Forecast to 2029
Customer Experience Outsourcing Services in Europe, Forecast to 2029 Growth rates for the European customer experience (CX) outsourcing market have declined from the double-digit pace of 2020 and 2021, partly due to economic headwinds such as rising interest rates and fluctuating exchange rates. Mod ... Read More
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Frost Radar™: Infrastructure and Platforms as a Service, 2023
Frost Radar™: Infrastructure and Platforms as a Service, 2023 The infrastructure as a service and platform as a service (IaaS and PaaS) industry has undergone a significant evolution in the past year. Macroeconomic instability has negatively affected IT investments and cloud spend, ushering in a gro ... Read More
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Frost Radar™: External Risk Mitigation and Management, 2023
Frost Radar™: External Risk Mitigation and Management, 2023 Enterprise digitalization efforts have altered the modern threat landscape. IT is more complex, and third-party integration is more essential, complicating security and increasing attack surfaces. Traditional perimeter-based security measur ... Read More
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Customer Experience Outsourcing Services in North America, Forecast to 2029
Customer Experience Outsourcing Services in North America, Forecast to 2029 During the forecast period (2023 to 2029), the North American (NA) customer experience (CX) outsourcing services market is expected to expand, mainly due to 2 factors: 1) the growing recognition of CX as a potent tool for co ... Read More
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Growth Opportunities in Global Supply Chain Shifts and Local Manufacturing
Growth Opportunities in Global Supply Chain Shifts and Local Manufacturing Rife geopolitical tensions and multiple external shocks during the past few years have been rapidly transforming global supply chains and pushing firms to take strategic site-selection decisions. The need for economic resilie ... Read More
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The State of the Cloud: Leveraging Cloud Computing, AI, and Data for Business Success
The State of the Cloud: Leveraging Cloud Computing, AI, and Data for Business Success According to business respondents to the 2023 Frost & Sullivan Global Cloud User survey, cloud and artificial intelligence (AI) represent the most critical aspects of digital transformation. As such, companies cont ... Read More
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Artificial Intelligence and Machine Learning Implementation Platform Growth Opportunities
Artificial Intelligence and Machine Learning Implementation Platform Growth Opportunities Globally, businesses are reestablishing themselves in geopolitically unstable markets, with an emphasis on unlocking data's potential and leveraging artificial intelligence (AI) to support business outcomes. Ab ... Read More
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Frost Radar™: Secure Access Service Edge, 2023
Frost Radar™: Secure Access Service Edge, 2023 Across industries, organizations find themselves in need of transforming their legacy networking and security infrastructure to better support both a hybrid workforce and increased use of cloud-based services. Added to this need is the challenge of achi ... Read More
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Voice of Customer: Global Healthcare Cybersecurity Trends
Voice of Customer: Global Healthcare Cybersecurity Trends Typically, healthcare sector organizations have managed to keep themselves isolated from cybersecurity threats by air-gapping their internal systems. As the result of continual digitalization initiatives and the rapid adoption of bring-your-o ... Read More
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Brazilian ICT Service Growth Opportunities
Brazilian ICT Service Growth Opportunities Cloud Service Revenue Growth will Boost Market Growth This Frost & Sullivan research service analyzes the Brazilian information and communications technology (ICT) services market, providing market sizing and forecasts by service, in terms of revenue. In th ... Read More
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Frost Radar™: Unified Communications as a Service in Europe, 2023
Frost Radar™: Unified Communications as a Service in Europe, 2023 A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines This is an in-depth analysis of the top 21 growth and innovation leaders in the European unified communications as a service ... Read More
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European and North American Mobility-as-a-Service Growth Opportunitie
European and North American Mobility-as-a-Service Growth Opportunitie Open Data Policies, Data Sharing, Public-Private Partnerships, and Government Pushes Vital for Success Evolving work environments and shifting industry structures in North America and Europe have changed consumer preferences for u ... Read More
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Asia-Pacific Customer Experience Outsourcing Services Market, Growth Forecast to 2029
Asia-Pacific Customer Experience Outsourcing Services Market, Growth Forecast to 2029 The Need for Digital Competency and Rightshoring Capabilities Drives Market Growth This study provides forecasts for the Asia-Pacific (APAC) customer experience (CX) outsourcing services market from 2021 to 2029. ... Read More
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Frost Radar™: Business Process Management Services, 2023
Frost Radar™: Business Process Management Services, 2023 A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines Traditionally, business process management (BPM) or business process outsourcing (BPO) services were implemented as a cost-optimizati ... Read More
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Strategic Profile of Mercado Libre
Strategic Profile of Mercado Libre Expanding Customer Touchpoints Across the Automotive Value Chain Enables Future Growth Opportunities for the Company Online commerce has recorded exponential growth since the COVID-19 pandemic began in 2020. With more people working from and spending time at home, ... Read More
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Growth Opportunities for Cloud Marketplaces
Growth Opportunities for Cloud Marketplaces The Current State and Future Evolution of Enterprise Solutions in a Digital Ecosystem In the past decade, organizations have increasingly turned to the cloud to support their digital operations. Companies find the cloud a more efficient way to host their d ... Read More
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Global Economic Shifts and Reskilling Growth Opportunities-2040
Global Economic Shifts and Reskilling Growth Opportunities-2040 Macroeconomic Forces, Technological Advancements, and Business Model Transformation Drive Life-long Learning and Skilling Initiatives Talent reskilling has emerged as a pivotal response to the evolving demands of industries and the work ... Read More
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Strategic Analysis of Disruptive EV Start-ups, 2023
Strategic Analysis of Disruptive EV Start-ups, 2023 Overview of More than 300 EV Mobility Start-ups and their Disruptive Technology Strategies This analytics covers the EV mobility space and captures 300 EV-focused start-ups and their wide range of products and services catering to both the B2C and ... Read More
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Trend Opportunity Profile Series-Sustainability and Environment (Second Edition)
Trend Opportunity Profile Series—Sustainability and Environment (Second Edition) Transformative Mega Trends Enabling Growth and Innovation Till 2030 This report comprises trend opportunity profiles of the most upcoming trends catering to current environmental needs. The study describes opportunities ... Read More
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Frost Radar™: Next-Generation Firewalls, 2023
Frost Radar™: Next-Generation Firewalls, 2023 A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines As with conventional firewalls, next-generation firewalls (NGFWs) filter network traffic based on predetermined security rules, acting as a barr ... Read More
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