Category: E-Commerce & IT Outsourcing
E-Commerce & IT Outsourcing market research reports by Frost & Sullivan
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Top 10 Growth Opportunities in Supply Chain and Logistics, 2024
Top 10 Growth Opportunities in Supply Chain and Logistics, 2024 Uncovering the Vast Potential of Data-driven Decision Making and Collaboration Transformative technologies are poised to redefine traditional supply chain operations as businesses navigate cost management challenges, rising goods costs, ... Read More
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Growth Opportunities in Supply Chain Automation
Growth Opportunities in Supply Chain Automation Digital Evolution Unlocking Growth Strategies for Supply Chain Resilience Recent global crises, including the COVID-19 pandemic, geopolitical unrest, and the threat posed by global warming, have exposed the need for robust and risk-proof supply chain o ... Read More
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Growth Opportunities for Smart Loading and Unloading Solutions in the Supply Chain
Growth Opportunities for Smart Loading and Unloading Solutions in the Supply Chain Advanced Systems Promote Efficiency, Safety, and Accuracy This study focuses on the growth opportunities for smart loading and unloading practices in the supply chain and logistics industry. Smart loading and unloadin ... Read More
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Global Software Supply Chain Security Growth Opportunities
Global Software Supply Chain Security Growth Opportunities Shift-left Security and Increasing Need for End-to-end Software Development Life Cycle Visibility Drive SSCS Growth Potential Adoption of software supply chain security (SSCS) solutions will maintain steady growth during the next 5 years, ma ... Read More
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Global Customer Experience (CX) Outsourcing Services Growth Opportunities
Global Customer Experience (CX) Outsourcing Services Growth Opportunities The global CX outsourcing services market is expected to expand throughout the forecast period due to the growing recognition of CX as a key competitive differentiator and compelling incentives for businesses to outsource thei ... Read More
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Managed and Professional Security Services Growth Opportunities in China
Managed and Professional Security Services Growth Opportunities in China The COVID-19 pandemic transformed business models as consumers moved toward online channels. In response, organizations rapidly adopted digital technologies and incorporated them into their daily operations and customer-facing ... Read More
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Frost Radar™: Software Supply Chain Security, 2024
Frost Radar™: Software Supply Chain Security, 2024 As businesses digitize, the uptake of applications has been inevitable. Digital transformation has boosted the demand for innovation among software producers and software development life cycle (SDLC) developers in order to meet business goals. As a ... Read More
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Trend Opportunity Profile: Urbanization-Second Edition
Trend Opportunity Profile: Urbanization-Second Edition The trend opportunity profile series covers specific opportunities emerging from evolving and future trends. It helps clients discover and prioritize the most consequential medium-to-long-term trends that are actively transforming their business ... Read More
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Top 10 Growth Opportunities in Customer Experience (CX), 2024
Top 10 Growth Opportunities in Customer Experience (CX), 2024 The Customer Experience industry benefitted greatly from the COVID-19 pandemic, which shifted millions of agents to work-at-home (WAH) models and accelerated cloud contact center-as-a-service (CCaaS) adoption. In 2021 and 2022, investment ... Read More
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Asia-Pacific (APAC) Managed and Professional Security Services
Asia-Pacific (APAC) Managed and Professional Security Services Many organizations in APAC have now incorporated emerging technologies such as cloud computing, software-as-a-service applications, and the internet of things into business operations as part of their digital transformation journey. Inco ... Read More
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Analysis of the European UCaaS Market—Forecast to 2029
Analysis of the European UCaaS Market—Forecast to 2029 Macro-economic and socio-political trends have considerably impacted the European UCaaS market since early 2020. The COVID-19 pandemic-related lockdowns triggered a massive shift to remote and hybrid work, disrupted supply chains and business mo ... Read More
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Customer Experience Outsourcing Services in Europe, Forecast to 2029
Customer Experience Outsourcing Services in Europe, Forecast to 2029 Growth rates for the European customer experience (CX) outsourcing market have declined from the double-digit pace of 2020 and 2021, partly due to economic headwinds such as rising interest rates and fluctuating exchange rates. Mod ... Read More
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Frost Radar™: Infrastructure and Platforms as a Service, 2023
Frost Radar™: Infrastructure and Platforms as a Service, 2023 The infrastructure as a service and platform as a service (IaaS and PaaS) industry has undergone a significant evolution in the past year. Macroeconomic instability has negatively affected IT investments and cloud spend, ushering in a gro ... Read More
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Frost Radar™: External Risk Mitigation and Management, 2023
Frost Radar™: External Risk Mitigation and Management, 2023 Enterprise digitalization efforts have altered the modern threat landscape. IT is more complex, and third-party integration is more essential, complicating security and increasing attack surfaces. Traditional perimeter-based security measur ... Read More
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Customer Experience Outsourcing Services in North America, Forecast to 2029
Customer Experience Outsourcing Services in North America, Forecast to 2029 During the forecast period (2023 to 2029), the North American (NA) customer experience (CX) outsourcing services market is expected to expand, mainly due to 2 factors: 1) the growing recognition of CX as a potent tool for co ... Read More
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Growth Opportunities in Global Supply Chain Shifts and Local Manufacturing
Growth Opportunities in Global Supply Chain Shifts and Local Manufacturing Rife geopolitical tensions and multiple external shocks during the past few years have been rapidly transforming global supply chains and pushing firms to take strategic site-selection decisions. The need for economic resilie ... Read More
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The State of the Cloud: Leveraging Cloud Computing, AI, and Data for Business Success
The State of the Cloud: Leveraging Cloud Computing, AI, and Data for Business Success According to business respondents to the 2023 Frost & Sullivan Global Cloud User survey, cloud and artificial intelligence (AI) represent the most critical aspects of digital transformation. As such, companies cont ... Read More
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Artificial Intelligence and Machine Learning Implementation Platform Growth Opportunities
Artificial Intelligence and Machine Learning Implementation Platform Growth Opportunities Globally, businesses are reestablishing themselves in geopolitically unstable markets, with an emphasis on unlocking data's potential and leveraging artificial intelligence (AI) to support business outcomes. Ab ... Read More
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Frost Radar™: Secure Access Service Edge, 2023
Frost Radar™: Secure Access Service Edge, 2023 Across industries, organizations find themselves in need of transforming their legacy networking and security infrastructure to better support both a hybrid workforce and increased use of cloud-based services. Added to this need is the challenge of achi ... Read More
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Voice of Customer: Global Healthcare Cybersecurity Trends
Voice of Customer: Global Healthcare Cybersecurity Trends Typically, healthcare sector organizations have managed to keep themselves isolated from cybersecurity threats by air-gapping their internal systems. As the result of continual digitalization initiatives and the rapid adoption of bring-your-o ... Read More
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Brazilian ICT Service Growth Opportunities
Brazilian ICT Service Growth Opportunities Cloud Service Revenue Growth will Boost Market Growth This Frost & Sullivan research service analyzes the Brazilian information and communications technology (ICT) services market, providing market sizing and forecasts by service, in terms of revenue. In th ... Read More
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Frost Radar™: Unified Communications as a Service in Europe, 2023
Frost Radar™: Unified Communications as a Service in Europe, 2023 A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines This is an in-depth analysis of the top 21 growth and innovation leaders in the European unified communications as a service ... Read More
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European and North American Mobility-as-a-Service Growth Opportunitie
European and North American Mobility-as-a-Service Growth Opportunitie Open Data Policies, Data Sharing, Public-Private Partnerships, and Government Pushes Vital for Success Evolving work environments and shifting industry structures in North America and Europe have changed consumer preferences for u ... Read More
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Asia-Pacific Customer Experience Outsourcing Services Market, Growth Forecast to 2029
Asia-Pacific Customer Experience Outsourcing Services Market, Growth Forecast to 2029 The Need for Digital Competency and Rightshoring Capabilities Drives Market Growth This study provides forecasts for the Asia-Pacific (APAC) customer experience (CX) outsourcing services market from 2021 to 2029. ... Read More
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Frost Radar™: Business Process Management Services, 2023
Frost Radar™: Business Process Management Services, 2023 A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines Traditionally, business process management (BPM) or business process outsourcing (BPO) services were implemented as a cost-optimizati ... Read More
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