Category: Software & Enterprise Computing
Software & Enterprise Computing market research reports by IDC
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Lessons Learned from Implementing Conversational AI in Ecommerce in the GCC
Lessons Learned from Implementing Conversational AI in Ecommerce in the GCC This IDC Perspective examines best practices for implementing conversational AI and is based on IDC’s discussions with ecommerce companies operating in the countries that make up the Gulf Cooperation Council (GCC). The docum ... Read More
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IBM Turbonomic: Optimizing Public Cloud Environments to Meet FinOps Goals
IBM Turbonomic: Optimizing Public Cloud Environments to Meet FinOps Goals This IDC Vendor Profile analyzes IBM's Turbonomic FinOps product portfolio, examining the company's FinOps strategy, future opportunities, challenges, and offerings. This report is relevant to buyers of cloud professional serv ... Read More
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Generative AI in Insurance: Perspectives, Opportunities, and Use Cases
Generative AI in Insurance: Perspectives, Opportunities, and Use Cases This IDC Perspective on the potential of GenAI for insurers in the Asia/Pacific region provides valuable insights into the current state of the industry and potential benefits with GenAI applications and use cases. GenAI is poise ... Read More
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Understanding Partner Developments and Opportunities: Highlights From IDC's 4Q23 Partner Advisory Board Session
Understanding Partner Developments and Opportunities: Highlights From IDC's 4Q23 Partner Advisory Board Session This IDC Market Perspective summarizes a discussion among partners that joined IDC's quarterly Partner Advisory Board in November 2023. During the discussion, partners from EMEA — represen ... Read More
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Bank Rakyat Indonesia Wins in the 2023 IDC Future Enterprise Best in Future of Intelligence Awards
Bank Rakyat Indonesia Wins in the 2023 IDC Future Enterprise Best in Future of Intelligence Awards This IDC Perspective discusses the nomination details of the Best in Future of Intelligence winner from the IDC Future Enterprise Awards 2023 in Asia/Pacific (including Japan) on how generative AI can ... Read More
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Generative AI, the Industrial Metaverse, and Robotics Innovations at Rockwell Automation Fair 2023
Generative AI, the Industrial Metaverse, and Robotics Innovations at Rockwell Automation Fair 2023 This IDC Market Note looks into the announcements made at Automation Fair 2023. The Automation Fair 2023, hosted by Rockwell Automation, highlighted the company's advancements in artificial intelligenc ... Read More
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Verint Analyst Days 2023: Building on the Promise of Generative AI with 30+ Bots and Counting
Verint Analyst Days 2023: Building on the Promise of Generative AI with 30+ Bots and Counting This IDC Market Note presents details of Verint's 2023 analyst event, which took place in person at the Sanctuary Camelback Mountain Resort in Paradise Valley, Arizona, from November 13 to 15. At the event, ... Read More
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Sustainability Goals and ALM Applications Are a Good Fit, But Barriers Exist
Sustainability Goals and ALM Applications Are a Good Fit, But Barriers Exist This IDC Market Perspective analyzes the state of sustainability and ESG goals within the enterprise with an emphasis on asset life-cycle management (ALM) or enterprise asset management (EAM) applications. It includes prof ... Read More
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ServiceNow EMEA Industry Analyst Summit, 2023: "Put AI to Work" — An IDC EMEA Analysis and Deep Dive
ServiceNow EMEA Industry Analyst Summit, 2023: "Put AI to Work" — An IDC EMEA Analysis and Deep Dive This IDC Market Note analyzes the key topics discussed during ServiceNow EMEA Analyst Summit 2023 that took place in Rotterdam in the week of November 22, 2023. "An intelligent platform approach has ... Read More
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The Potential Impact of Generative AI on the Global DataSphere and Global StorageSphere
The Potential Impact of Generative AI on the Global DataSphere and Global StorageSphere This IDC Market Perspective discusses the potential impact of generative AI (GenAI) on global data creation and data storage. It highlights the transformative role of AI, the growth of data creation due to GenAI, ... Read More
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Wasm Versus Containers and Virtual Machines
Wasm Versus Containers and Virtual Machines This IDC Market Perspective discusses the impacts of WebAssembly (Wasm) from an infrastructure deployment point of view and its impacts on existing virtual machines (VMs) and containers. It explores the security isolation implications of Wasm and the WebAs ... Read More
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Worldwide Hyperconverged Infrastructure Forecast, 2023–2027
Worldwide Hyperconverged Infrastructure Forecast, 2023–2027 This IDC study provides historical data (2019–2022) and forecast data (2023–2027) for the worldwide hyperconverged infrastructure (HCI) market.“Hyperconverged infrastructure continues to appeal to enterprises and organizations looking to si ... Read More
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IDC's Global CIO Advisory Board — A Conversation on Evolving Skills Needed for the Age of AI Everywhere
IDC's Global CIO Advisory Board — A Conversation on Evolving Skills Needed for the Age of AI Everywhere This IDC Perspective summarizes the discussion shared by IDC's Global CIO Advisory Board members on the impact of generative AI (GenAI) technology on IT and digital skills. Data from numerous IDC ... Read More
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Enterprise Application Evolution: Changes, Changes, and More Changes
Enterprise Application Evolution: Changes, Changes, and More Changes This IDC Perspective discusses the enterprise application evolution. Enterprise applications are changing daily. The business and consumer automation firestorm of digitizing the workstreams in the front and back offices is creatin ... Read More
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Worldwide Enterprise Communities Applications Forecast, 2023–2027: Fans for Brands, Not Just Customers
Worldwide Enterprise Communities Applications Forecast, 2023–2027: Fans for Brands, Not Just Customers This IDC study discusses the worldwide enterprise communities applications market for the 2023–2027 forecast period. Communities are as old as people and evoke a sense of identity and belonging. Th ... Read More
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Microsoft Pivots Around Generative AI at the Ignite Conference
Microsoft Pivots Around Generative AI at the Ignite Conference This IDC Market Perspective describes Microsoft’s annual Ignite conference, which was a launching pad (and a relaunching pad) for Microsoft’s many generative AI technologies. There was a blizzard of announcements covering virtually every ... Read More
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Sales Force Productivity and Performance Market Dynamics and Vendors for 2024
Sales Force Productivity and Performance Market Dynamics and Vendors for 2024 This IDC Market Perspective examines new developments and trends that will continue to impact the sales force productivity and performance market in 2024. It also provides a non-exhaustive list of vendors that encapsulate ... Read More
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Rackspace Technology Pursues Innovation Through Public and Private Cloud Services, Generative AI
Rackspace Technology Pursues Innovation Through Public and Private Cloud Services, Generative AI This IDC Market Note discusses Rackspace Technology's analyst day held on October 18, 2023, in Boston. Please Note: Extended description available upon request. ... Read More
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Developments in AI Inferencing and Implications for Edge and Edge Infrastructure Processors
Developments in AI Inferencing and Implications for Edge and Edge Infrastructure Processors This IDC Market Perspective discusses different AI network types, implications for processors, key types of processors for AI, and methods for implementation. AI developments continue to change the semiconduc ... Read More
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Generative AI and Operations: The Potential for Transformation, Top Use Cases, and Challenges to Consider
Generative AI and Operations: The Potential for Transformation, Top Use Cases, and Challenges to Consider This IDC Perspective focuses on generative artificial intelligence (GenAI) and its potential impact for operations. Areas of focus include operational GenAI plans, the top applications/use cases ... Read More
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Employee Experience Drives IT to Reorchestrate Data Use Cases and Lean Toward Platform 2.0
Employee Experience Drives IT to Reorchestrate Data Use Cases and Lean Toward Platform 2.0 This IDC Market Perspective looks at employee experience driving IT to reorchestrate data use cases and lean toward Platform 2.0. The constant nature of economic, business, and labor market change is driving o ... Read More
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What the CFO Persona and Their Delegates Are Looking for in Software Applications for 2024 and Beyond
What the CFO Persona and Their Delegates Are Looking for in Software Applications for 2024 and Beyond This IDC Market Perspective shares insight into what CFOs and their offices will be looking for in their evaluations of software in 2024. In our recent IDC 2023 CFO survey, we received feedback on w ... Read More
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The Dilemma Facing Communications Service Providers: SaaS, CPaaS, and an Evolving Approach for Customer Engagement
The Dilemma Facing Communications Service Providers: SaaS, CPaaS, and an Evolving Approach for Customer Engagement This IDC Market Perspective highlights actionable insights for SaaS and CPaaS vendors delivering solutions designed to address customer engagement communications needs. Understanding th ... Read More
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The Evolution of DevOps to xOps — Toward a New AI Stack
The Evolution of DevOps to xOps — Toward a New AI Stack This IDC Perspective offers insights into the evolution of xOps from DevOps and how xOps plays an important role in shaping the new AI stack in Asia/Pacific. xOps is a relatively new word in DevOps but is quickly gaining traction. It integrates ... Read More
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Generative AI in Accounts Receivable: Opportunities to Better Manage Collections and Cash Flow
Generative AI in Accounts Receivable: Opportunities to Better Manage Collections and Cash Flow This IDC Market Perspective discusses the possible transformation in the accounts receivable department through the implementation of generative AI technology. With features such as automated debt collecti ... Read More
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