Category: Software & Enterprise Computing
Software & Enterprise Computing market research reports by IDC
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Operations Priorities in Transportation and Logistics
Operations Priorities in Transportation and Logistics This IDC Market Perspective examines operations priorities in the transportation and logistics industry. "Although not new, the importance of operational efficiency in transportation and logistics may be at an all-time high, driven by inflationar ... Read More
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SAS Insight 2024 Reveals Expanded SaaS Portfolio to Attract AI Application Developers
SAS Insight 2024 Reveals Expanded SaaS Portfolio to Attract AI Application Developers This IDC Market Note focuses on pre-released technology offerings that may expand SAS' market reach past its traditional AI life-cycle users. SAS Insight 2024 revealed an expanded SaaS portfolio aimed at attracting ... Read More
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RingCentral Shifting from Unified Communications to Unified Intelligent Experience
RingCentral Shifting from Unified Communications to Unified Intelligent Experience This IDC Market Note discusses RingCentral's shift from unified communications to unified intelligent experience, as announced during its Analyst Summit 2024. The company plans to extend its market to include events, ... Read More
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Is GenAI a Threat to CLM Providers?
Is GenAI a Threat to CLM Providers? The IDC Perspective discusses the impact of generative artificial intelligence (GenAI) on contract life-cycle management (CLM) providers. It highlights the potential of GenAI to streamline CLM processes, automate contract creation, and identify potential risks. Ho ... Read More
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Navigating the Future: How AI and Internet of Things Are Revolutionizing Fleet Management Systems
Navigating the Future: How AI and Internet of Things Are Revolutionizing Fleet Management Systems This IDC Perspective explores the challenges and opportunities in global fleet management within the transportation and logistics (T&L) industry. It discusses issues, such as rising fuel costs, main ... Read More
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The Six Pillars of Industry Cloud Selection for Healthcare
The Six Pillars of Industry Cloud Selection for Healthcare This IDC Perspective explains how healthcare organizations considering industry clouds should approach the evaluation and selection process. As a new, platform-based model for engagement with end customers and ecosystem partners, industry cl ... Read More
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What Should Chief Marketing Officers Seek from Customer Experience Services Vendors in 2024?
What Should Chief Marketing Officers Seek from Customer Experience Services Vendors in 2024? This IDC Perspective highlights the importance of having positive customer experience (CX) that could set a business apart from its competitors, especially in a very crowded market. In the era defined by dat ... Read More
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Generative AI Pricing Models: A Strategic Buying Guide
Generative AI Pricing Models: A Strategic Buying Guide This IDC Perspective provides a definitive overview of the generative AI (GenAI) pricing models to help IT and sourcing professionals budget for GenAI deployments across multiple types of use cases. The generative AI pricing landscape is complic ... Read More
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Cultural Accelerators That Power AI-Assisted Collaboration
Cultural Accelerators That Power AI-Assisted Collaboration This IDC Perspective looks at the future of collaboration and the cultural accelerators that power artificial intelligence (AI)–assisted collaboration. Collaboration is the interpersonal actions that create value from interacting around shar ... Read More
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Generative AI in Corporate Tax Management: Potential for Elevating Compliance Efforts Within the Tax Department
Generative AI in Corporate Tax Management: Potential for Elevating Compliance Efforts Within the Tax Department This IDC Market Perspective discusses the transformation possible in the corporate tax department through the implementation of generative AI technology. With features such as document man ... Read More
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Multicloud Networking Will Inflect in 2024; Public and Private AI, Application Resiliency, and Cybersecurity Are Top Demand Drivers
Multicloud Networking Will Inflect in 2024; Public and Private AI, Application Resiliency, and Cybersecurity Are Top Demand Drivers This IDC Market Perspective offers actionable insights for hyperscale and specialized cloud providers and for the datacenter networking systems and silicon vendors. Th ... Read More
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GenAI Applications in Analytics: Mapping the Current Landscape of a Potential Game-Changer
GenAI Applications in Analytics: Mapping the Current Landscape of a Potential Game-Changer This IDC Perspective discusses the rise of generative AI (GenAI) applications in analytics and its potential to revolutionize various industries. It highlights the increasing adoption of GenAI by major tech co ... Read More
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IDC GenAI Use Cases: Functional Applications Are Shifting and Reshaping, Bringing a Better Experience Overall
IDC GenAI Use Cases: Functional Applications Are Shifting and Reshaping, Bringing a Better Experience Overall This IDC Market Perspective brings forward the experience-orchestrated business, a shared experience powered by intelligence, and ties it with some of the GenAI use cases across the function ... Read More
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SAP Launches New Offering to Encourage Cloud Migrations
SAP Launches New Offering to Encourage Cloud Migrations This IDC Market Perspective discusses SAP's new offering, RISE with SAP Migration and Modernization Program, aimed at encouraging existing SAP customers to migrate to a cloud-based ERP system. The program includes incentives, updated tools, and ... Read More
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Retail Digital Infrastructure, Security, and Loss Prevention: Hot Topics and Tech Trends from NRF 2024
Retail Digital Infrastructure, Security, and Loss Prevention: Hot Topics and Tech Trends from NRF 2024 This IDC Perspective highlights the key takeaways from the National Retail Federation (NRF) Big Show 2024 focused on the strategic importance of modernized digital infrastructure technologies in ov ... Read More
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GenAI Enabling Cybersecurity Mission Success Across Government
GenAI Enabling Cybersecurity Mission Success Across Government This IDC Perspective discusses the adoption and potential risks of generative AI (GenAI) in cybersecurity, particularly in government sectors. It highlights the United States' efforts to regulate AI, the potential misuse of GenAI, and t ... Read More
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MWC 2024: Open, Program, and Monetize
MWC 2024: Open, Program, and Monetize This Market Perspective provides a detailed analysis of the main areas addressed at Mobile World Congress 2024 at Barcelona. This annual event gathers the key players in the telecom sector, including operators, network equipment providers, technology companies, ... Read More
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Mapping the Maturing Employee Experience Stakeholder Journey
Mapping the Maturing Employee Experience Stakeholder Journey In this IDC Market Perspective, the buyer journey for employee experience (EX) transformation includes an evolutionary pathway through key stakeholders for EX tools and solutions that are rooted in HR but grow to involve the entire organiz ... Read More
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Enabling Security and Resiliency Outcomes with Artificial Intelligence: GenAI Joins Predictive AI
Enabling Security and Resiliency Outcomes with Artificial Intelligence: GenAI Joins Predictive AI This IDC Perspective discusses how IDC defines AI in cybersecurity. Combinations of artificial intelligence (AI) and machine learning (ML) have influenced the cybersecurity landscape for the better of 1 ... Read More
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Seizing the Opportunity: SP and Enterprise Multivendor Management Challenges
Seizing the Opportunity: SP and Enterprise Multivendor Management Challenges In the face of escalating digital infrastructure complexity, enterprises must adopt advanced network management solutions and emphasize observability and automation to navigate multivendor challenges effectively to enhance ... Read More
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Vector Search News Highlights 2H23–1Q24
Vector Search News Highlights 2H23–1Q24 This IDC Market Note highlights some of the announcements from 2H23 to 1Q24 and their implications for players in the search and knowledge discovery market. Vector search, while not itself a new technology, has recently emerged as a key enabling technology for ... Read More
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IDC PlanScape: GenAI in the Life Science and Healthcare Industries
IDC PlanScape: GenAI in the Life Science and Healthcare Industries This IDC PlanScape helps healthcare and life science IT and business leaders plan and justify GenAI initiatives. The document specifically explores the business case, planning considerations, stakeholders, outcomes, and actions to i ... Read More
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AI Everywhere, All at Once: Three Lessons for Hospitality and Travel from NRF 2024
AI Everywhere, All at Once: Three Lessons for Hospitality and Travel from NRF 2024 This IDC Perspective discusses the pervasive role of AI in the hospitality and travel industry, as observed at the NRF 2024. It highlights three key lessons drawing from major themes in the Oscar-winning movie, "Every ... Read More
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AI-Ready Infrastructure Building Blocks for Future Enterprise Innovation
AI-Ready Infrastructure Building Blocks for Future Enterprise Innovation This IDC Perspective explores how the computational and data management demands of emerging GenAI and other next-generation emerging workloads are being served by a new generation of fit-for-purpose processors, accelerators, s ... Read More
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Customer Experience Design and Build for Optimal Customer Journeys: Innovation Case Studies
Customer Experience Design and Build for Optimal Customer Journeys: Innovation Case Studies This IDC Market Note discusses the importance of understanding how a customer interacts with a brand on each step of their journey, allowing brands to recognize the actions and approaches needed to be taken a ... Read More
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