Category: Software & Enterprise Computing
Software & Enterprise Computing market research reports by IDC
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Corporate Strategy: Keys to Success from the Office of the CFO
Corporate Strategy: Keys to Success from the Office of the CFO This IDC Perspective discusses the importance of corporate strategy to not only the company but also the office of the CFO. The document discloses what can happen when there is a lack of corporate strategy. It provides the process outlin ... Read More
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Data and AI Technology Services Company Profile: Artefact Middle East
Data and AI Technology Services Company Profile: Artefact Middle East This IDC Vendor Profile offers an overview of Artefact's Middle East operations. Artefact is a prominent global provider of data consulting and transformation, industry-oriented AI services, and data driven digital marketing servi ... Read More
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Dynatrace Delivers AI and Data Observability Capabilities Powered by Hypermodal AI
Dynatrace Delivers AI and Data Observability Capabilities Powered by Hypermodal AI The IDC Market Note discusses Dynatrace’s launch of its AI Observability and Data Observability offerings, designed for large language models (LLMs) and generative AI. The offerings aim to enhance data quality and red ... Read More
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Digital Payments in Retail: Streamlining the Omni-Channel Customer Journey
Digital Payments in Retail: Streamlining the Omni-Channel Customer Journey This IDC Perspective explores the transformative impact of digital payment methods on the retail landscape, delving into the widespread adoption of existing and emerging technologies, their implications for consumer behavior, ... Read More
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Sponsor and Vendor Challenges for Implementing a LoTF Strategy — Defining Measures of Success
Sponsor and Vendor Challenges for Implementing a LoTF Strategy — Defining Measures of Success This IDC Perspective discusses existing sponsor and vendor challenges for implementing a LoTF strategy and provides guidance to the technology buyer on how to address these challenges. It also examines key ... Read More
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The Professional Services Opportunity in Low Code/No Code
The Professional Services Opportunity in Low Code/No Code This IDC Market Perspective discusses low-code/no-code technology and the role of the professional services provider. This document uses findings from both IDC's 2023 Digital Transformation Professional Services Survey and IDC's 2023 Services ... Read More
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Advancing the Modernization Journey: Trends and Opportunities for Managed Cloud Service Providers in the Italian Market
Advancing the Modernization Journey: Trends and Opportunities for Managed Cloud Service Providers in the Italian Market This IDC Market Perspective discusses the increasing demand for cloud services in Italy, which is expected to triple in size over the next five years. Despite high adoption rates, ... Read More
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Under Construction: AI for Disaster Recovery and Business Continuity
Under Construction: AI for Disaster Recovery and Business Continuity The IDC Perspective discusses the integration of artificial intelligence (AI) in disaster recovery and business continuity processes. It highlights the potential of AI in enhancing these processes, including developing runbooks, o ... Read More
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Finance Transformation: Company Financial Policy Will Need to Be Revamped
Finance Transformation: Company Financial Policy Will Need to Be Revamped This IDC Perspective discusses the essential financial policies and why they are important, how often to review/revamp them, and how they relate to finance transformation. This document also discusses current trends or topics ... Read More
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Visma Ends 2023 with an Impressive 15% Organic Growth as Its Software Business Transitions to SaaS
Visma Ends 2023 with an Impressive 15% Organic Growth as Its Software Business Transitions to SaaS This IDC Market Note provides Visma's company performance overview for the year 2023. It highlights its financial performance, M&A activity, company strategy and Visma's approach toward AI. Please ... Read More
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Application Platforms Streamline the Development and Deployment of Intelligent Applications
Application Platforms Streamline the Development and Deployment of Intelligent Applications This IDC Market Perspective examines what organizations are looking for in the next generation of application platforms that will support intelligent application life cycles, bringing benefits of improved sec ... Read More
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The Future of Digital Infrastructure, 2024: AI-Ready Platforms, Operating Models, and Governance
The Future of Digital Infrastructure, 2024: AI-Ready Platforms, Operating Models, and Governance This IDC Perspective discusses IDC's Future of Digital Infrastructure framework, updated for 2024, that provides enterprise decision-makers with an updated view on how emerging innovations and disruption ... Read More
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GenAI's Impact on Communication Services Providers
GenAI's Impact on Communication Services Providers This IDC Market Note explores the potential impact of generative AI (GenAI) on communication services providers (SPs), emphasizing its capacity to transform network management, optimization, personalization, and customer experience. It discusses the ... Read More
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POS and Payments: Hot Topics and Tech Trends from NRF 2024
POS and Payments: Hot Topics and Tech Trends from NRF 2024 This IDC Perspective highlights the key takeaways from the National Retail Federation (NRF) 2024: Retail's Big Show focused on the strategic importance of new point-of-sale (POS) and payment offerings in enhancing omni-channel customer exper ... Read More
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The Digital Business CISO: CISO Skills Evolve to Embrace a New Reality
The Digital Business CISO: CISO Skills Evolve to Embrace a New Reality The CISO (Chief Information Security Officer) is thought of as a cybersecurity expert. While that is most certainly a requirement of the role, it is simply not enough anymore. As IT has changed, so have the requirements of the CI ... Read More
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Digital Sovereignty and Partnering Ecosystems
Digital Sovereignty and Partnering Ecosystems This IDC Market Perspective discusses the growing importance of digital sovereignty in the technology industry and the crucial role of the global partner ecosystem in bringing sovereign solutions to market. It highlights opportunities for partners to der ... Read More
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Key Considerations for Making AI-Ready Infrastructure Decisions
Key Considerations for Making AI-Ready Infrastructure Decisions This IDC Perspective uses considerations for selecting private AI and public AI infrastructure as a framework to build awareness of what is coming in AI-ready infrastructure."Expect AI infrastructure deployments to reach a critical phas ... Read More
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IDC PlanScape: Experience-Orchestrated Business to Deliver Differentiated Value Outcomes
IDC PlanScape: Experience-Orchestrated Business to Deliver Differentiated Value Outcomes This IDC PlanScape is intended to explain the concept and importance of deriving experience value and the experience-orchestrated applications aiding IT buyers and executives along their journey to becoming a di ... Read More
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The Value of an Experience-Orchestrated Business
The Value of an Experience-Orchestrated Business This IDC Perspective introduces the concept of an experience-orchestrated (X-O) business, which aims to deliver shared experience value powered by intelligence. It emphasizes the need for organizations to evolve from siloed digital transformations to ... Read More
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The AI Transformation of Services
The AI Transformation of Services This IDC Perspective outlines IDC's point of view on how artificial intelligence (AI) is transforming the services industry. The document draws upon analyst insights across multiple services markets, as well as buyer survey research around expectations for providers ... Read More
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A Review of EMEA Telecom Customer Experience Platforms
A Review of EMEA Telecom Customer Experience Platforms This IDC Market Perspective provides an in-depth analysis of the telecom customer experience platform, focusing on the industry's efforts to improve customer service amid revenue stagnation and technological disruption. It highlights the role of ... Read More
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Running a Digital Business in the AI Everywhere Era: An Enterprise Perspective
Running a Digital Business in the AI Everywhere Era: An Enterprise Perspective IDC Directions, Middle East, Türkiye, and Africa 2024 was held on February 1, 2024, in Dubai, UAE. The full-day event, which shed light on the AI trends shaping the region, featured presentations from senior IDC executive ... Read More
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Artificial Intelligence in Telecommunications — Episode AI: A New Hope
Artificial Intelligence in Telecommunications — Episode AI: A New Hope This IDC Market Perspective presents AI use cases across those telecom operating domains from around the world to provide insights to Canadian telecom service providers on the opportunities to be had from further investments in A ... Read More
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GenAI Engineering in the Enterprise and Why It Matters
GenAI Engineering in the Enterprise and Why It Matters This IDC Perspective discusses the importance of GenAI Engineering in enterprises, highlighting its potential to drive business growth and innovation. It provides an in-depth analysis of the current state of GenAI adoption, the challenges organi ... Read More
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Navigating the AI Regulatory Landscape: Differing Destinations and Journey Times Exemplify Regulatory Complexity
Navigating the AI Regulatory Landscape: Differing Destinations and Journey Times Exemplify Regulatory Complexity This IDC Perspective provides a comprehensive overview of the global regulatory landscape for artificial intelligence (AI). It also discusses the struggle of governments to balance AI reg ... Read More