Category: Software & Enterprise Computing
Software & Enterprise Computing market research reports by Frost & Sullivan
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Global Horizontal Business Process Management Services, Forecast to 2028
Global Horizontal Business Process Management Services, Forecast to 2028 The global business process management (BPM) services market declined in 2020, largely due to the challenges brought on by COVID-19. While client sectors were severely affected by the pandemic, the BPM services industry experie ... Read More
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Frost Radar™: Global Cloud Economics Market—2022
Frost Radar™: Global Cloud Economics Market—2022 Cloud forms a critical part of the digital transformation efforts of enterprises worldwide. Cloud infrastructure, platforms, and applications extend the benefits of flexibility, scale, and cost to IT and business teams. Yet, year after year, we find t ... Read More
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Frost Radar™: Voice of Customer Analytics, 2022
Frost Radar™: Voice of Customer Analytics, 2022 Well-established businesses receive massive amounts of feedback every day, obtained through eCommerce platforms, customer support calls, emails, social media platforms, bots, and chats. This presents companies with an opportunity to collect remarkable ... Read More
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AI Commercial Use Cases, Impact Analyses, and Growth Opportunities in Clinical Genomics
AI Commercial Use Cases, Impact Analyses, and Growth Opportunities in Clinical Genomics Clinical genomics regained significance during the pandemic with the development of the mRNA COVID-19 vaccine, and several non-invasive at-home test kits; an unprecedented feat in recent times. Genomics will take ... Read More
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Frost Radar™: Latin American Low-Power Wide-Area Network (LPWAN) Operators—2022
Frost Radar™: Latin American Low-Power Wide-Area Network (LPWAN) Operators—2022 Low-power wide-area networks (LPWANs) are gaining traction globally for their extended coverage, low transmission rate, long battery life, and beneficial cost savings in operations, capabilities that are determinantal to ... Read More
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Customer Experience Outsourcing Services Market in Europe, Forecast to 2028
Customer Experience Outsourcing Services Market in Europe, Forecast to 2028 The CX outsourcing services landscape is set to grow throughout the forecast period. Two key reasons lie behind this: 1) the increasing acceptance of CX as a formidable competitive weapon; and 2) growing incentives for compa ... Read More
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Growth Opportunities for Telcos in Brazilian ICT ServicesGrowth Opportunities for Telcos in Brazilian ICT Services
Growth Opportunities for Telcos in Brazilian ICT Services This Frost & Sullivan research service offers an analysis of the information and communications technology (ICT) services market, providing market sizing and forecasts by service, in terms of revenue. Frost & Sullivan presents an in-depth ana ... Read More
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Customer Experience Outsourcing Services Market in North America, Forecast to 2028
Customer Experience Outsourcing Services Market in North America, Forecast to 2028 The CX outsourcing services landscape is set to grow throughout the forecast period. Two key reasons lie behind this: 1) the increasing acceptance of CX as a formidable competitive weapon; and 2) growing incentives fo ... Read More
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Global Content Delivery Network (CDN): Growth Opportunities and Analysis
Global Content Delivery Network (CDN): Growth Opportunities and Analysis This study examines the market of CDN vendors, including commercial CDN providers (those caching content in their own or partnering networks of servers), telco CDN providers (telecommunications operators using their transit and ... Read More
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Customer Experience at the Core of Digital Transformation in Banking, Financial Services, and Insurance, 2022
Customer Experience at the Core of Digital Transformation in Banking, Financial Services, and Insurance, 2022 When COVID-19 lockdowns in early 2020 forced businesses to close physical locations, demand for digital options soared as employees shifted to working from home and customers sought alternat ... Read More
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Growth Opportunities in Wearable IoT Device Testing
Growth Opportunities in Wearable IoT Device Testing Wearables IoT devices are small electronic devices with wireless communication capabilities incorporated into gadgets, accessories, clothes worn on the human body, or invasive equipment. Wearable IoT devices are gaining popularity globally as they ... Read More
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Re-imagining the Retail Customer Experience, 2022
Re-imagining the Retail Customer Experience, 2022 The retail market for customer care offers significant growth opportunities. Despite being one of the most challenged markets at the start of the COVID-19 pandemic, the disruption created many silver linings, such as significantly reducing the compet ... Read More
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European Defense Cloud Computing Market Overview
European Defense Cloud Computing Market Overview In the last decade, digital transformation initiatives have rapidly developed in the global defense market. The Western Armed forces had to accelerate digital footprint implementation and adopt the cloud IT infrastructure to handle, analyze, and store ... Read More
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Major Event Security Growth Opportunities
Major Event Security Growth Opportunities Frost & Sullivan considers a major event to be a sporting event, concert or other form of entertainment, political gathering, or business conference or convention that attracts thousands of people to a single location designed for that purpose: a stadium or ... Read More
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Artificial Intelligence (AI) in Agriculture: Global Growth Opportunities
Artificial Intelligence (AI) in Agriculture: Global Growth Opportunities In this research service, Frost & Sullivan analyzes the core capabilities of AI technology in the agriculture industry. The study examines the growth environment that drives new use-cases and greater adoption as AI-based soluti ... Read More
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US Cybersecurity and Infrastructure Security Agency (CISA) Fiscal Year 2023 Budget Assessment
US Cybersecurity and Infrastructure Security Agency (CISA) Fiscal Year 2023 Budget Assessment After the pandemic, many companies shifted to hybrid work, and cybercriminals have become increasingly skilled at penetrating networks from relevant entities and companies. A key priority of the United Stat ... Read More
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Growth Opportunities for Digital Twins in Manufacturing
Growth Opportunities for Digital Twins in Manufacturing Digital twins (DTs) are not a novelty. Different industry verticals have been benefiting from DTs for decades. However, technological enablers such as artificial intelligence, blockchain, and 5G are expanding the limits of DTs and opening up th ... Read More
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Regional Multi Access Edge Computing Case Studies in Main Verticals
Regional Multi Access Edge Computing Case Studies in Main Verticals Multi-Access Edge Computing (MEC) solutions are gaining traction globally for their ability to deliver ultra-low latency, high bandwidth, real-time data processing, and data analytics, which are key to supporting latency-sensitive a ... Read More
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Artificial Intelligence Powers Highly Competitive Mobile Sales Force Automation (SFA) Market in North America
Artificial Intelligence Powers Highly Competitive Mobile Sales Force Automation (SFA) Market in North America The job of a sales representative continues to become more challenging and complex, with the rep under pressure to work faster, harder, and smarter. Mobile Sales Force Automation (SFA) solut ... Read More
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North American Mobile Tracker, Q2 2022
North American Mobile Tracker, Q2 2022 The continued penetration of high-speed broadband services in advanced mobile devices, developments in the cellular machine-to-machine (M2M) and Internet of Things (IoT) markets, and the resurgence of unlimited mobile plans are the top drivers of the North Amer ... Read More
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Frost Radar™: Healthcare Data Analytics, 2022
Frost Radar™: Healthcare Data Analytics, 2022 Healthcare organizations must be able to manage, analyze, and interpret data in order to identify strategic, tactical, and operational insights for decision making. This allows providers and payers to provide the best ways of delivering high-quality care ... Read More
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AR Cloud: The Next Frontier in Augmented Reality
AR Cloud: The Next Frontier in Augmented Reality Advanced technologies such as augmented reality (AR), virtual reality (VR), and extended reality (XR) have seen considerable development in recent years. Many mobile and head-mounted devices support immersive technologies, which require a point cloud ... Read More
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Insights for Cisos—How a Hybrid Island Strategy Accelerates Enterprise Cloud Zero Trust Architecture Transformation
Insights for Cisos—How a Hybrid Island Strategy Accelerates Enterprise Cloud Zero Trust Architecture Transformation Moving an enterprise from physical connectivity and security infrastructure to a cloud-first Zero Trust Architecture (ZTA) is an urgent mandate. But even for the most agile of organiza ... Read More
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Frost Radar™: Global Web Application Firewall Solutions Market, 2022
Frost Radar™: Global Web Application Firewall Solutions Market, 2022 Across industries, business models have evolved into customer-centric, digitally dependent operations that rely on web and mobile applications to keep customers, employees, and other stakeholders connected. With this proliferation ... Read More
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Growth Opportunities Driven by New Form Factors
Growth Opportunities Driven by New Form Factors With electronics integrating into customers’ daily lives, companies need to invest in the innovation of form and software to move beyond traditionally shaped devices and capture market share. This study explores the various innovations in form factors ... Read More
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