CRM Market Research Reports & Industry Analysis
CRM Industry Research & Market Reports
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North America (NAFTA) BPO Services Market Summary, Competitive Analysis and Forecast, 2017-2026
... The profile also contains descriptions of the leading players including key financial metrics and analysis of competitive pressures within the Market. Key Highlights The North American Free Trade Agreement (NAFTA) is a trade agreement between ... Read More
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Frost Radar™: Customer Relationship Management Software, 2023
... CRM vendors already offer solutions with collaboration features that can integrate with contact center applications, but they need to continue ironing out the creases that hinder optimal integrations to outperform their competitors. With tremendous volumes ... Read More
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BRIC Countries (Brazil, Russia, India, China) BPO Services Market Summary, Competitive Analysis and Forecast, 2017-2026
... forecast to 2026). The profile also contains descriptions of the leading players including key financial metrics and analysis of competitive pressures within the Market. Key Highlights Brazil, Russian Federation, India and China (BRIC) are the ... Read More
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BPO Services Market Summary, Competitive Analysis and Forecast, 2017-2026 (Global Almanac)
... also contains descriptions of the leading players including key financial metrics and analysis of competitive pressures within the Market. Key Highlights BPO services include revenues generated both from signed deals that remain under contract and ... Read More
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G8 Countries BPO Services Market Summary, Competitive Analysis and Forecast, 2017-2026
... profile also contains descriptions of the leading players including key financial metrics and analysis of competitive pressures within the Market. Key Highlights The G8 countries contributed $159,306.1 million in 2021 to the global bpo services ... Read More
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Top 5 Emerging Countries BPO Services Market Summary, Competitive Analysis and Forecast, 2017-2026
... to 2026). The profile also contains descriptions of the leading players including key financial metrics and analysis of competitive pressures within the Market. Key Highlights These countries contributed $41,285.0 million to the global bpo services ... Read More
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BPO Services Market Summary, Competitive Analysis and Forecast, 2017-2026
... descriptions of the leading players including key financial metrics and analysis of competitive pressures within the Market. Key Highlights BPO services include revenues generated both from signed deals that remain under contract and the annual ... Read More
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Business Analytics & Enterprise Software Global Market Briefing 2023
... In terms of per capita consumption, the market was $54.2 and in terms of global GDP, the market was 0.39%. Business Analytics & Enterprise Software was the largest segment within the information technology market accounting ... Read More
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Europe Cloud Crm Market - Growth, Trends, Covid-19 Impact, and Forecasts (2023 - 2028)
... it is expected to reach USD 16.61 billion by 2027, registering a CAGR of 6.5% over the period 2022-2027 (henceforth referred to as the forecast period). Key Highlights Cloud CRM is a CRM software in ... Read More
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Event Apps Market Forecast to 2028 - COVID-19 Impact and Global Analysis by Type (Enterprise Event Apps, Hybrid Apps, Corporates Meeting Apps, Conference Apps, Trade Show Apps, Festival Apps, and Sports Event Apps), Operating System (iOS, Android, and Web-based), and End User (Event Organizer and Planners, Corporates, Government, Education, and Others)
... (iOS, Android, and Web-based), and End User (Event Organizer and Planners, Corporates, Government, Education, and Others) The event apps market is expected to grow from US$ 1,203.89 million in 2022 to US$ 2,648.46 million by ... Read More
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Revenue Enablement as the Next Step in the Enablement Journey
... a revenue enablement framework within their organization. "Revenue enablement is a natural extension of current sales enablement capabilities. Both aim to provide sellers with the tools, knowledge, and resources they need to sell more effectively ... Read More
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Global Customer Communications Management Software Market Research Report 2022 - Market Size, Current Insights and Development Trends
... and geography), competitor landscape, recent status, and development trends. Furthermore, the report provides strategies for companies to overcome threats posed by COVID-19. Technological innovation and advancement will further optimize the performance of the product, enabling ... Read More
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Global Microsoft Dynamics CRM Consulting Service Market Growth (Status and Outlook) 2023-2029
... Dynamics CRM Consulting Service sales in 2022, providing a comprehensive analysis by region and market sector of projected Microsoft Dynamics CRM Consulting Service sales for 2023 through 2029. With Microsoft Dynamics CRM Consulting Service sales ... Read More
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Frost Radar™: European Customer Experience Outsourcing Services, 2023
... potent strategy for competitive differentiation and the compelling incentives for businesses to outsource their CX operations. Companies expect continuous process enhancement and rapid innovation. Organizations are seeking partnerships with nimble CX service providers to accelerate ... Read More
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Global Enterprise Customer Communications Management Market Growth (Status and Outlook) 2023-2029
... Management sales in 2022, providing a comprehensive analysis by region and market sector of projected Enterprise Customer Communications Management sales for 2023 through 2029. With Enterprise Customer Communications Management sales broken down by region, market ... Read More
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Smart Retail: Technologies and Trends Analysis (2022-2025)
... culturally reluctant retailers to mimic or learn from ecommerce platforms and brands’ own direct-to-consumer, sometimes lifestyle-associated channels. This change was only the beginning: digital transformation lays the groundwork for optimization, and new hardware awaits. “Smart ... Read More
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Global Cloud CRM Market Growth (Status and Outlook) 2023-2029
... its customers in terms of sales, marketing, and service, and to provide customers with innovative and personalized interactions and services. Cloud-based CRM (or cloud CRM, CRM cloud) is CRM software hosted on the cloud. LPI ... Read More
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Global Emotion Analytics Market Growth (Status and Outlook) 2023-2029
... can be used in CRM (Customer Relationship Management) area, such as to identify how a customer perceives a product, the presentation of a product or an interaction with a representative. LPI (LP Information)' newest research ... Read More
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KPN Industry Analyst Day 2022
... the event, KPN's executives provided a comprehensive overview of the business year to date and laid out the service provider's strategic priorities and positioning for the years ahead. Please Note: Extended description available upon request. Read More
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Global Enterprise Resource Planning Market Research Report 2022-2032
... According to a recently published report by Fatpos Global on “Enterprise Resource Planning Market” delivers a detailed overview of the market in terms of market segmentation by material type, by thickness, by application, by transparency, ... Read More
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CRM Software
... the war`s role in creating global instability means that the trouble on the inflation front is not over yet. Food and fuel inflation will remain a persistent economic problem. Higher retail inflation will impact consumer ... Read More
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Retail Cloud Global Market Report 2022: Ukraine-Russia War Impact
... need to assess the global retail cloud market. This report focuses on retail cloud market which is experiencing strong growth. The report gives a guide to the retail cloud market which will be shaping and ... Read More
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Global Customer Engagement Solutions Market - 2023-2030
... by 2030, growing at a CAGR of 11.10% during the forecast period (2023-2030). Customer engagement is a process that brands can use to maximize their interaction with customers across numerous channels to create and strengthen ... Read More
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Frost Radar™: Australia Customer Experience Outsourcing Services, 2022
... positive experiences as highly personalized, relevant, and proactive, involving engaging interactions and immediate issue resolution. Increasingly, Australian organizations realize that providing contextual, proactive, seamless, and personalized experiences is essential for successfully retaining and attracting new ... Read More
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Global Customer Relationship Management Growth Opportunities, 2022
... goal for businesses is to capture and leverage the wealth of available customer data to have profitable, productive, value-rich, experience-enhancing, and loyalty-building interactions with their customers, and to apply it in their marketing and sales ... Read More
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