Category: CRM
Global CRM
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Artificial Intelligence in Retail Market by Solution (Personalized Product Recommendation, Visual Search, Virtual Stores, Virtual Customer Assistant, CRM), Type (Generative AI, Other AI), End-user (Online, Offline) - Global Forecast to 2030
... retail market is estimated to be USD 31.12 billion in 2024 to USD 164.74 billion in 2030 at a CAGR of 32.0% from 2024 to 2030. One of the primary drivers for AI adoption in ... Read More
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Sales Intelligence
... at a CAGR of 11.0% over the analysis period 2023-2030. Software Component, one of the segments analyzed in the report, is expected to record a 10.2% CAGR and reach US$4.9 Billion by the end of ... Read More
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IDC FutureScape: Worldwide Future of Customer Experience 2025 Predictions
... customer experience, the true potential of generative AI will hinge on harnessing not only its technological prowess but also the organizations' ability to create shared experience value for the company as well as customers," said ... Read More
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Worldwide Order Management and Orchestration Applications Forecast, 2024–2028: Slow Growth for Specialists in the Era of Platform Consolidation
... continues to be an essential part of customer experiences (CXs) with products, though the pain of stand-up and integration can make this difficult for businesses to activate," says Heather Hershey, research director of Worldwide Digital ... Read More
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Global Retail Analytics Market 2024-2028
... provides a holistic analysis, market size and forecast, trends, growth drivers, and challenges, as well as vendor analysis covering around 25 vendors. The report offers an up-to-date analysis regarding the current market scenario, the latest ... Read More
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2024 Customer Relations Business Process Management Services Global Market Size & Growth Report with Updated Analysis & Forecasts
... size, revenue, growth, and share across 4 global regions (The Americas, Europe, Asia & Oceania, Africa & Middle East), 22 subregions, and 195 countries. Figures are from 2012 through 2023, with forecasts for 2024 and ... Read More
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Telecom Cloud Market Size and Forecast (2022 - 2031): Global and Regional Share, Trends, and Growth Opportunity Analysis by Type (Public Cloud, Private Cloud, and Hybrid Cloud), by Service (Communication as a Service (CaaS), Network as a Service (NaaS), Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS)), by Application (Billing and Provisioning, Unified Communication, Customer Relationship Management (CRM), Operations Support Systems/Business Support Systems (OSS/BSS), and Others), and by End-User (Telecom Operators, Enterprises, and Others), and by Region (North America, Europe, Asia-Pacific, Latin America, and Middle East & Africa)
... as a Service (NaaS), Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS)), by Application (Billing and Provisioning, Unified Communication, Customer Relationship Management (CRM), Operations Support Systems/Business Support ... Read More
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Customer Success Platforms
... at a CAGR of 18.9% over the analysis period 2023-2030. Solutions Component, one of the segments analyzed in the report, is expected to record a 15.5% CAGR and reach US$3.9 Billion by the end of ... Read More
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Telecom Analytics
... at a CAGR of 14.2% over the analysis period 2023-2030. Solution Component, one of the segments analyzed in the report, is expected to record a 13.1% CAGR and reach US$19.1 Billion by the end of ... Read More
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Worldwide Digital Commerce Applications Market Shares, 2023: The Year Omni-Channel Commerce Came Roaring Back
... marked a definitive shift toward omni-channel strategies, with physical retail making a notable comeback," says Heather Hershey, research director, Worldwide Digital Commerce at IDC. "Consumers are searching for authentic experiences that can delight them in ... Read More
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Global Customer Information System Market 2024-2028
... information system market provides a holistic analysis, market size and forecast, trends, growth drivers, and challenges, as well as vendor analysis covering around 25 vendors. The report offers an up-to-date analysis regarding the current market ... Read More
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6G Market by Enterprise Application (Holographic Communication, Tactile/Haptic Internet, Fully Automated Driving, Industry 5.0, Internet of Bio-Nano-Things, Deep-sea Sightseeing), Usage Scenario (FeMBB, ERLLC, umMTC, LDHMC, ELPC) - Global Forecast to 2035
... estimated at USD 3.96 billion in 2030 to USD 68.69 billion by 2035, at a Compound Annual Growth Rate (CAGR) of 76.9%. 6G has led to the demand for broadband, reliable connectivity for proper support ... Read More
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Growth Opportunities in Global Customer Relationship Management, 2024
... touchpoints, which they can achieve through customer relationship management (CRM) solutions. Businesses aim to capture and leverage the wealth of available customer data to have profitable, productive, value-rich, experience-enhancing, and loyalty-building interactions with their customers ... Read More
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Healthcare CRM Market: Global Market Size, Forecast, Insights, and Competitive Landscape
... report provides holistic understanding of the market along with market sizing, forecast, drivers, challenges, and competitive landscape. The report presents a clear picture of the global healthcare CRM market by segmenting the market based on ... Read More
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Global Customer Engagement Solutions Market 2024-2028
... engagement solutions market provides a holistic analysis, market size and forecast, trends, growth drivers, and challenges, as well as vendor analysis covering around 25 vendors. The report offers an up-to-date analysis regarding the current market ... Read More
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Global Customer Relationship Management (CRM) in Healthcare Market 2024-2028
... period. The report on the customer relationship management (CRM) in healthcare market provides a holistic analysis, market size and forecast, trends, growth drivers, and challenges, as well as vendor analysis covering around 25 vendors. The ... Read More
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Global live Chat Software Market 2024-2028
... live chat software market provides a holistic analysis, market size and forecast, trends, growth drivers, and challenges, as well as vendor analysis covering around 25 vendors. The report offers an up-to-date analysis regarding the current ... Read More
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Cloud Services Brokerage Market By Service Type (Aggregation (Multi-Cloud, Data Integration, Automation & Orchestration), Intermediation (Security, Performance & Usage), Arbitrage (Marketplace, Service Catalog, Enablement)) - Global Forecast to 2029
... expected to grow from USD 11.4 billion in 2024 to USD 26.2 billion by 2029 at a Compound Annual Growth Rate (CAGR) of 18.0% during the forecast period. With technological advancement constantly introducing new cloud ... Read More
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Finance Cloud Market Assessment, By Solution [Financial Forecasting, Financial Reporting and Analysis, Security, Governance, Risk and Compliance, Others], By Service [Professional Service, Managed Service], By Application [Revenue Management, Wealth Management, Customer Relationship Management, Account Management, Others], By Deployment [Public Cloud, Private Cloud, Hybrid Cloud], By Enterprise [Large Enterprises, Small and Medium-sized Enterprises], By End-user [Banks, Financial Institutions, Insurance Companies], By Region, Opportunities and Forecast, 2017-2031F
... Others], By Deployment [Public Cloud, Private Cloud, Hybrid Cloud], By Enterprise [Large Enterprises, Small and Medium-sized Enterprises], By End-user [Banks, Financial Institutions, Insurance Companies], By Region, Opportunities and Forecast, 2017-2031F Global finance cloud market is ... Read More
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Global Customer Analytics Applications Market 2024-2028
... customer analytics applications market provides a holistic analysis, market size and forecast, trends, growth drivers, and challenges, as well as vendor analysis covering around 25 vendors. The report offers an up-to-date analysis regarding the current ... Read More
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Global CRM Market 2024-2028
... holistic analysis, market size and forecast, trends, growth drivers, and challenges, as well as vendor analysis covering around 25 vendors. The report offers an up-to-date analysis regarding the current market scenario, the latest trends and ... Read More
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2024 Global: Customer Success Platforms Market - Innovative Markets Forecast (2030) report
... the period 2019 through 2030. Perry/Hope Partners' reports provide the most accurate industry forecasts based on our proprietary economic models. Our forecasts project the product market size nationally and by regions for 2019 to 2030 ... Read More
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Global Customer Relationship Management (CRM) Outsourcing Market 2024-2028
... report on the customer relationship management (CRM) outsourcing market provides a holistic analysis, market size and forecast, trends, growth drivers, and challenges, as well as vendor analysis covering around 25 vendors. The report offers an ... Read More
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2024 Global: Retail Analytics Market - Innovative Markets Forecast (2030) report
... 2019 through 2030. Perry/Hope Partners' reports provide the most accurate industry forecasts based on our proprietary economic models. Our forecasts project the product market size nationally and by regions for 2019 to 2030 using regression ... Read More
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Global Cloud Computing Banking Market Size study, by Service Model (Infrastructure as a service (IaaS), Platform as a service (PaaS), Software as a service (SaaS)), by Deployment Mode (Public Cloud, Private Cloud, Hybrid Cloud), by Application (Fraud Detection and Prevention, Customer Relationship Management (CRM), Human Resource Management, Core Banking, Others) and Regional Forecasts 2022-2032
... Application (Fraud Detection and Prevention, Customer Relationship Management (CRM), Human Resource Management, Core Banking, Others) and Regional Forecasts 2022-2032 Global Cloud Computing Banking Market is valued at approximately USD 79.02 billion in 2023 and is ... Read More
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