Category: CRM
Oceania CRM
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Asia Pacific Customer Experience Management (CXM) Market, By Component (Solutions, Services); By Touchpoint (Social Media, Mobile Apps, Websites, Contact Centers, In-store/Branch Locations, Email and Chatbots); By Deployment Mode (On-premises, Cloud); By Enterprise Size (Small and Medium-sized Enterprises (SMEs), Large Enterprises); By Industry Vertical (BFSI (Banking, Financial Services, and Insurance), Retail & E-commerce, IT & Telecom, Healthcare, Government, Hospitality, Media & Entertainment, Others (Manufacturing, Utilities)); By Country (China, India, Japan, South Korea, Australia & New Zealand, Indonesia, Malaysia, Singapore, Vietnam, Rest of APAC), Trend Analysis, Competitive Landscape & Forecast, 2019–2030
... Medium-sized Enterprises (SMEs), Large Enterprises); By Industry Vertical (BFSI (Banking, Financial Services, and Insurance), Retail & E-commerce, IT & Telecom, Healthcare, Government, Hospitality, Media & Entertainment, Others (Manufacturing, Utilities)); By Country (China, India, Japan, South ... Read More
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The Vital Shift Toward Security and Regulatory Compliance among Retailers in Asia/Pacific
... fast-changing digital world, protecting customer information is a top priority for retailers across Asia/Pacific. This document delves into the delicate balance required between safeguarding data and respecting customer privacy, emphasizing the need for strong and ... Read More
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Asia-Pacific Automotive Dealer Management System Market By Service Type (Cloud Based, On Site), By End Use (Public, Private), By Application (Inventory Management, Dealer Tracking, Customer Relationship Management, Others), By Country, Competition Forecast & Opportunities, 2028
... Asia-Pacific Automotive Dealer Management System Market is predicted to thrive during the upcoming years due to the rising demand for improved and accessible inventory management in automotive industry. The market is experiencing rapid growth and ... Read More
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Asia-pacific Customer Relationship Management Market Forecast 2023-2032
... Asia-Pacific. CRM systems that can be incorporated with mobile devices and social media platforms are necessary for effective customer engagement. As a result, the region offers ample growth opportunities. MARKET INSIGHTS China, Thailand, Indonesia, India, ... Read More
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Hospital Contact Center Solution Market - Global Size, Share, Trend Analysis, Opportunity and Forecast Report, 2019–2029, Segmented By Service (Professional Services, Managed Services); By Deployment Mode (On-premises, Cloud); By Enterprise Type (Small & Medium-Sized Enterprises (SMEs), Large Enterprises); By Application (Workforce Optimization, Customer Relationship Management, Interactive Voice Response, Others); By Region (North America, Europe, Asia Pacific, Latin America, Middle East and Africa)
... (SMEs), Large Enterprises); By Application (Workforce Optimization, Customer Relationship Management, Interactive Voice Response, Others); By Region (North America, Europe, Asia Pacific, Latin America, Middle East and Africa) Global Hospital Contact Center Solution Market Size More ... Read More
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Asia Pacific Event Apps Market Forecast to 2028 – COVID-19 Impact and Regional Analysis – by Type (Enterprise Event Apps, Hybrid Apps, Corporates Meeting Apps, Conference Apps, Trade Show Apps, Festival Apps, and Sports Event Apps), Operating System (iOS, Android, and Web-based), and End User (Event Organizer and Planners, Corporates, Government, Education, and Others)
... Apps), Operating System (iOS, Android, and Web-based), and End User (Event Organizer and Planners, Corporates, Government, Education, and Others) The Asia Pacific event apps market is expected to grow from US$ 306.81 million in 2022 ... Read More
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Unicorn Digital-Native Businesses' Journey and Best Practices in Asia/Pacific
... but the journey to achieve this standing is not an easy one. There are key characteristics of successful DNBs and multiple stages in the unicorn journey, which if emulated or studied, will help guide DNBs ... Read More
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Frost Radar™: Australia Customer Experience Outsourcing Services, 2022
... positive experiences as highly personalized, relevant, and proactive, involving engaging interactions and immediate issue resolution. Increasingly, Australian organizations realize that providing contextual, proactive, seamless, and personalized experiences is essential for successfully retaining and attracting new ... Read More
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Frost Radar™: Asia-Pacific Customer Experience Outsourcing Services, 2022
... building a robust end-to-end customer journey as customer-centricity takes center stage. Providing contextual, proactive, seamless, and personalized experiences is imperative for staying competitive and relevant in their market. This shift brings greater attention and investment ... Read More
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Australia BPO Services Market Summary, Competitive Analysis and Forecast, 2017-2026
... also contains descriptions of the leading players including key financial metrics and analysis of competitive pressures within the market. Key Highlights BPO services include revenues generated both from signed deals that remain under contract and ... Read More
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Asia-Pacific (APAC) BPO Services Market Summary, Competitive Analysis and Forecast, 2017-2026
... forecast to 2026). The profile also contains descriptions of the leading players including key financial metrics and analysis of competitive pressures within the market. Key Highlights BPO services include revenues generated both from signed deals ... Read More
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Asia Pacific Customer Experience Management Market Forecast to 2028 – COVID-19 Impact and Regional Analysis – by Component (Solution and Service), Deployment Mode (On Premise and Cloud based), Organization Size (Small and Medium Enterprises (SMEs) and Large Enterprises), Touchpoint (Call Center, Website, Mobile Application, Email, Social Media, and Others), and Industry Vertical (IT and Telecom, BFSI, Energy and Utilities, Government, Retail, Manufacturing, and Others)
... and Large Enterprises), Touchpoint (Call Center, Website, Mobile Application, Email, Social Media, and Others), and Industry Vertical (IT and Telecom, BFSI, Energy and Utilities, Government, Retail, Manufacturing, and Others) The customer experience management market in ... Read More
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Managing the Salesforce Partner Ecosystem in Asia/Pacific
... Sales in Asia/Pacific, which was held in early 2022. It reviews the regional initiatives that Salesforce is undertaking with its partner community and the challenges facing the company. Please Note: Extended description available upon request. Read More
Research Assistance
