Category: Software & Enterprise Computing
Software & Enterprise Computing market research reports by IDC
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France: How to Crack the Toughest Digital Sovereignty Market
The IDC Perspective on Digital Sovereignty in France highlights the country's emphasis on digital self-determination, particularly in the context of cloud adoption and data security. France's historical focus on sovereignty, reinforced by recent geopolitical and cybersecurity concerns, has led to st ... Read More
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Value Creation Opportunities in Multi-Step B2B Sales via Digital Commerce
This IDC Perspective analyzes multi-step B2B sales, highlighting the rapidly evolving landscape of complex distribution networks, value-added resellers, and partner relationships. This document explores the key trends driving transformation as well as value creation opportunities in multi-step B2B s ... Read More
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New Tech Foundations Are Essential to Achieve Today's Vision of Connected, Intelligent Omni-Channel Retailing
This IDC Market Note summarizes key themes emerging from NRF 2025, including the importance of modernized infrastructure and data strategies to execute AI-fueled data-driven retailing, the use of AI security and loss prevention, and elevating checkout to meet new customer expectations."Seeing new in ... Read More
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Customer Identity: The Foundation for AI-Infused Retail Banking Growth
This IDC Perspective discusses retail banking that is rapidly evolving, with AI-powered personalization becoming essential for customer engagement and growth. However, fragmented identity systems create friction, weaken security, and limit AI's ability to deliver seamless and compliant experiences. ... Read More
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CyberArk Acquires Zilla Security: The Future of Automated Life-Cycle Management for Identity, Access, and Governance Has Arrived
This IDC Market Note discusses the announcement regarding CyberArk’s acquisition of Zilla Security. CyberArk’s acquisition of Zilla Security enhances its identity security capabilities by integrating automated identity governance and administration (IGA). This move aims to improve visibility, effici ... Read More
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Japan Public IT Cloud Services Forecast, 2025–2029
This IDC study summarizes the qualitative and quantitative analysis of the Japan public cloud services market based on information collected by the end of January 2025.Public cloud services have become widespread in the Japan market, and their uses are expanding from improving IT/operational efficie ... Read More
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Artificial Intelligence for Commerce Strategy: Evolution from Symbolic Logic Workflows to Agentic AI
This IDC Perspective provides IT buyers with a high-level summary of the evolution of AI as well as concrete recommendations for easing resistance to agentic AI adoption across their organizations. AI's role in digital commerce is rapidly evolving, moving beyond traditional automation into agentic A ... Read More
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Enterprise Systems Influencing Product Experience Beyond PXM: Product Experience Strategy for Commerce
This IDC Perspective discusses how product experience management platforms work with other enterprise applications to create a technology ecosystem for the management of a holistic product experience (PX) strategy. Product experience encompasses the full life cycle of customer interactions with a pr ... Read More
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Tech Buyer Analysis of PXM, PIM, PLM, MDM, and DAM: Product Experience Strategy for Commerce
This IDC Perspective provides a tech buyer analysis of product experience management (PXM), product information management (PIM), product life-cycle management (PLM), master data management (MDM), and digital asset management (DAM). Managing PX at scale requires an ecosystem of enterprise applicatio ... Read More
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AI Agent Use Case: Mortgage Prequalification
This IDC Perspective discusses the use case of AI agents in mortgage prequalification. Just as institutions were working through the introduction of generative AI into their technology and business environments, along come AI agents and agentic AI to add complexity to the planning and investment pro ... Read More
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Emerging Trends in the IoT Cellular Connectivity Market for 2025
This IDC Market Perspective examines the key trends that will impact on the IoT cellular connectivity market in 2025."2025 will redefine IoT connectivity with eSIM, 5G RedCap, and satellite networks, transforming global coverage and unlocking new opportunities for enterprises worldwide," says Pahul ... Read More
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DNS Protection: Principal Considerations for Enterprise and Service Providers
This IDC Market Note aims to dispel confusion about DNS security through an overview of DNS protection strategies and solutions available for enterprises and service providers. DNS is of critical importance for any organization looking to deliver an optimal online user experience, to the public, for ... Read More
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Next-Gen Partners: PCG Builds Highly Committed Public Cloud Partner for European Customers
This IDC Market Note profiles Public Cloud Group (PCG), a European partner that is customer-centric but focuses purely on public cloud solutions. PCG has deep partnerships with Google Cloud, AWS, and Microsoft Azure, but it operates each as separate business units to retain strategic commitment with ... Read More
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Top 5 Trends for Enterprise Mobile Devices in 2025
This IDC Market Perspective examines the key trends that will impact the enterprise mobile device market in 2025. As businesses head into 2025, the important lessons learned around mobile AI, corporate-liable devices, and mobile device as a service will drive the trends that we expect to see in this ... Read More
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Moving the Goalposts: NRF 2025 Introduces Change
This IDC Perspective reviews the National Retail Federation’s (NRF’s) Big Show and Expo 2025, looking at the rapid changes and introduction of AI/ML and generative AI and how they play a part in retail technology and experience. The synopsis of the event is in line with the most important factors th ... Read More
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IDC’s Global CIO Advisory Board — Navigating Agentic AI: Current Approach and Strategies
This IDC Perspective summarizes IDC’s Global CIO Advisory Board session, which took place in January 2025, on current approach and strategies for agentic AI.“As CIOs prepare for the adoption and scaling of agentic AI, and business leaders articulate the outcomes, tech vendors are expected to further ... Read More
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CDN Update: Transformation into Edge Delivery Services
This IDC Perspective discusses the ongoing transformation of CDN providers toward edge delivery services. It presents the opportunities ahead for these providers to capitalize on this emerging growth market. It provides guidelines for enterprises to help them decide on which service providers align ... Read More
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Worldwide Threat Intelligence Forecast, 2025–2029: From Data to Decisions — The Intelligence-Driven Security of the Future
This IDC study presents a five-year forecast for the threat intelligence market for 2025–2029."Threat intelligence is no longer just a cybersecurity asset — it's a business enabler," says Monika Soltysik, senior research analyst, Security and Trust, IDC. "Organizations that embed threat intelligence ... Read More
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IDC PeerScape: Best Practices in Data Intelligence
This IDC PeerScape highlights strategies for implementing data intelligence platform software, emphasizing starting small, gaining executive sponsorship, involving cross-functional teams, prioritizing training, and maintaining data quality. The document underscores the importance of strategic scopin ... Read More
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Consumer GenAI and Social Media Integration
This IDC Market Perspective looks at how social media has been a key contributor to the growth of the consumer generative artificial intelligence (GenAI) market. Meta AI reaches hundreds of millions of consumers through Facebook, Instagram, Messenger, and WhatsApp, and xAI’s Grok is key component of ... Read More
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IDC PlanScape: An Agentic AI Guide for Smart Cities
This IDC PlanScape examines how different types of AI agents, working separately or as a fleet of AI agents, can be effectively deployed in state and local government contexts across areas such as citizen service delivery, case management, 311 services, legislative processes, and policy development ... Read More
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AI-Powered Retail — Central Retail Corporation's Approach to Personalization, Efficiency, and Growth
This IDC case study explores how Central Retail Corporation (CRC) is using AI and digital partnerships to scale innovation while maintaining operational efficiency. By implementing an AI-powered customer data platform, hyper-personalization strategies, and application programming interface (API)–dri ... Read More
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Worldwide Competitive Deployment-Centric and Container Platforms Market Shares, 2024: The Rise of Full-Stack Platforms
This IDC study reports the market share of the worldwide competitive deployment-centric and container platforms market for the year 2023 and the two prior years. It includes both on-premises and public cloud deployment types, depicting most of the growth in the public cloud portion of the market. It ... Read More
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The Current State of the Decentralized Physical Infrastructure Networks Industry
This IDC Market Perspective discusses the current state of the decentralized physical infrastructure networks (DePINs) industry. The decentralized physical infrastructure networks industry is rapidly evolving, leveraging blockchain and cryptocurrency to create decentralized, community-run networks f ... Read More
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Cisco Live EMEA 2025: Cisco Signals Future Intentions
Cisco Live EMEA 2025 was attended by over 17,000 people, and Cisco used the opportunity to double down on their platform message. Cisco is using its strong position in networking to drive toward security, collaboration, and server segments, with AI being a common component. "Cisco's strategic pivot ... Read More
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