Category: Internet of Things IoT
Internet of Things IoT market research reports by IDC
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Can Open AI's GPT-3 or ChatGPT Provide Customer Service, Write Blog Posts, and Personalize eCommerce Shopping for Your Customers?
Can Open AI's GPT-3 or ChatGPT Provide Customer Service, Write Blog Posts, and Personalize eCommerce Shopping for Your Customers? This IDC Perspective discusses about the ChatGPT technologies. Chatbots like ChatGPT have not traditionally been used as shopping assistants in ecommerce, but the prospec ... Read More
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How to Create a Three-Year AI/Automation Technology Road Map
How to Create a Three-Year AI/Automation Technology Road Map This IDC Perspective provides practical insight and actionable methods for creating a high-value, three-year AI/automation road map. AI-powered services are improving workforce productivity, reducing operating costs, improving operational ... Read More
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Top 5 Trends to Watch in the IoT Cellular Connectivity Market in 2023
Top 5 Trends to Watch in the IoT Cellular Connectivity Market in 2023 This IDC Market Perspective examines the key trends that will impact the IoT cellular connectivity market in 2023. In an increasingly competitive field of IoT cellular connectivity providers, the important lessons learned around g ... Read More
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Increasing the Service Level and Tackling the Experience Shortage: Combilift's Approach to AI Adoption
Increasing the Service Level and Tackling the Experience Shortage: Combilift's Approach to AI Adoption This report details an IDC interview with Mr. Fearghal McCorriston, the global IT manager of Combilift, the largest global manufacturer of multi-directional forklifts. He shared his valuable experi ... Read More
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South Africa Internet of Things Forecast, 2021–2026
South Africa Internet of Things Forecast, 2021–2026 This IDC Market Forecast report gauges IoT market growth in South Africa between 2021 and 2026. It unpacks some of the challenges impacting market growth and highlights the concerns of suppliers operating in different areas of the IoT ecosystem. Th ... Read More
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Telefónica Tech Analyst Day 2022: Robust Portfolio and Execution Assets to Accelerate the Market
Telefónica Tech Analyst Day 2022: Robust Portfolio and Execution Assets to Accelerate the Market This IDC Market Perspective discusses key takeaways from the 2022 Telefónica Tech Analyst Day on November 24, 2022, in which the company provided a business update. Telefónica Tech is the digital enterpr ... Read More
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Appian Evolves Low-Code Story With Data Fabric, Re-Emphasizing Continuous Process Improvement
Appian Evolves Low-Code Story With Data Fabric, Re-Emphasizing Continuous Process Improvement This IDC Market Note summarizes and analyzes two recent platform positioning updates from Appian, as shared at its Appian Europe customer and partner event in London in November 2022: the launch of Appian D ... Read More
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The Impact of New Datacenter Processors from Intel and AMD on HPC and AI Infrastructure
The Impact of New Datacenter Processors from Intel and AMD on HPC and AI Infrastructure This IDC Perspective provides IDC's take on recent announcements from Intel and AMD, two of the world's largest datacenter processor manufacturers. Ahead of SC22, AMD and Intel, two of the world's largest process ... Read More
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Remote Operations First in Latin America
Remote Operations First in Latin America While the COVID-19 pandemic has had a devastating impact on all Latin American companies and sectors, organizations have learned to think digitally. Presently, IT/OT professionals and leaders as well are aware that digitalization initiatives linked to operati ... Read More
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IDC PlanScape: Operationalizing Charitable Giving
IDC PlanScape: Operationalizing Charitable Giving This IDC study aims to provide a road map for operationalizing charitable giving, provisioning a path for thinking about where, how, and why to implement certain programs in a world that is increasingly digital and omni-channel, overrun with product, ... Read More
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PTC Extends PLM Strategy Further into Service: PTC to Acquire ServiceMax
PTC Extends PLM Strategy Further into Service: PTC to Acquire ServiceMax This IDC Market Note highlights the recent announcement on November 17, 2022, of PTC's intention to acquire ServiceMax to be finalized in the early part of 2023. This document also discusses the impact on manufacturers and serv ... Read More
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Telco OSS/BSS Strategies to Improve CX Beyond Digital-First Investments
Telco OSS/BSS Strategies to Improve CX Beyond Digital-First Investments This IDC Market Perspective covers OSS/BSS investments that telcos are making across 2022 and 2023 to improve their customer experience and drive better customer outcomes. It also highlights the storytelling required to make CSP ... Read More
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IDC PeerScape: Computer Vision + AI Practices to Improve the Grocery Retail Bottom Line
IDC PeerScape: Computer Vision + AI Practices to Improve the Grocery Retail Bottom Line This IDC PeerScape looks at several practices for choosing how and where to implement computer vision + AI in order to drive sales, improve customer experience, and create operational efficiencies in grocery and ... Read More
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AWS Brings Personalization and Automation to Retail at Scale
AWS Brings Personalization and Automation to Retail at Scale This IDC Market Note covers a recent AWS tour of Amazon Fresh, Neiman Marcus, and the Nike store. It also covers some of the technologies that enhance customer and associate experiences alike. In IDC's view, the technology innovations that ... Read More
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Freespace: Providing Sensor-Based Monitoring for Smart Workplace Management
Freespace: Providing Sensor-Based Monitoring for Smart Workplace Management This IDC Vendor Profile is part of a series of IDC documents that discuss the operations of vendors involved in office-of-the-future technology, which are solutions and services that lead to transformation in the workplace w ... Read More
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IDC's European Manufacturing Summit 2022: Analyst Snapshot
IDC's European Manufacturing Summit 2022: Analyst Snapshot This IDC Perspective summarizes key takeaways from IDC's European Manufacturing Digital Summit 2022, which took place on November 15, 2022. The key theme of this year's summit was "Thriving in the Manufacturing Industry with PRIME." An impre ... Read More
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Workflow Optimization Improves Engagement and Productivity
Workflow Optimization Improves Engagement and Productivity This IDC Market Perspective assesses the benefits of workflow optimization toward improving productivity, business efficiency, and resulting revenue opportunities. The assessment looks at the direct and indirect value-add pathways of workflo ... Read More
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The Professional Services Opportunity in DataOps Implementation
The Professional Services Opportunity in DataOps Implementation This IDC Market Perspective discusses findings from IDC's 2022 Enterprise Intelligence Services Survey around enterprise adoption of DataOps solutions and usage of professional services providers. This document highlights examples of s ... Read More
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India Proposes Changes to Its Telecom Policy
India Proposes Changes to Its Telecom Policy This IDC Market Note discusses India's draft Telecommunication Bill 2022, which aims to update the extant regulatory framework to keep up with the technological advancements and address the challenges facing the sector. The reform is needed because the th ... Read More
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Three Key Considerations to Frame the Industrial Operations Software Architecture
Three Key Considerations to Frame the Industrial Operations Software Architecture This IDC Perspective poses three strategic considerations to help guide organizations to improve their software architecture for IT/OT convergence. Industrial enterprises today are chasing new business capabilities ena ... Read More
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Conversational AI and the Future of IVR
Conversational AI and the Future of IVR This IDC Perspective examines the future of interactive voice response (IVR) given the growing interest in and adoption of conversational AI solutions for functions such as customer service, sales, and even help desk operations. The document also makes recomme ... Read More
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Turbotic Brings Orchestration, Manageability, and Governance to the Automation Lifecycle
Turbotic Brings Orchestration, Manageability, and Governance to the Automation Lifecycle This IDC Market Note provides an overview of the Turbotic Platform offering, which the vendor positions as a single platform for enterprises to manage, control, and measure value from all their enterprise automa ... Read More
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Financial Planning and Analysis Services: Shifting from Static, Historical Reports to Strategic Advisory
Financial Planning and Analysis Services: Shifting from Static, Historical Reports to Strategic Advisory This IDC Perspective looks at the increasing importance of the FP&A process and how technology is enabling more predictive insights into business performance, drivers, and potential impacts t ... Read More
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Future of Intelligence Framework
Future of Intelligence Framework This IDC Perspective discusses the concept of the future of intelligence as expanded by a global team of IDC analysts. We highlight the capabilities that enable enterprises to achieve enterprise intelligence and reap benefits such as productivity gains, improvements ... Read More
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Microsoft Takes Aim at Employee Experience with Viva Sales
Microsoft Takes Aim at Employee Experience with Viva Sales This IDC Market Note presents IDC's opinions on Viva Sales, Microsoft's latest addition to its Viva employee experience and engagement platform. Viva Sales aims to streamline processes and reduce time spent on administrative tasks, with a vi ... Read More
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