Category: IT Administration
IT Administration market research reports by IDC
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NAB 2024 Insights and Observations
NAB 2024 Insights and Observations This IDC Perspective details NAB 2024 insights and observations. At NAB 2024, The International Trade Association for Broadcast and Media (IABM) presented an industry update. The key highlights included a focus on profitability, consolidation, and efficiency. To da ... Read More
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Nacha Event Highlights U.S. Payment Trends
Nacha Event Highlights U.S. Payment Trends This IDC Perspective discusses some of the key takeaways from the Nacha event, which was held this year in Miami Beach. The Nacha event, "Smarter Faster Payments," highlighted key U.S. payment trends, including the slow but growing adoption of real-time set ... Read More
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Forces Affecting Retailers Call for Modernized Workforce Optimization and Task Automation
Forces Affecting Retailers Call for Modernized Workforce Optimization and Task Automation This IDC Perspective highlights the urgent need for technology strategies that attract and retain employees and that automate routine tasks to free up associates to provide better customer service. Retailers fa ... Read More
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Zycus Horizon 2024: AI Is the New UI
Zycus Horizon 2024: AI Is the New UI This IDC Market Note discusses Zycus Horizon 2024 that was held from May 15 to 17 in Miami, Florida. Zycus Horizon 2024 showcased its AI-driven advancements in spend management at its user conference, emphasizing the integration of its Merlin AI engine across its ... Read More
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IDC PlanScape: Data Tech Debt
IDC PlanScape: Data Tech Debt This IDC PlanScape provides insights into how rogue data and data sprawl contribute to an organization's tech debt and the negative effect it can have on overall tech debt leverage. The intent is to provide tools and guidance to IT leaders as they strive to communicate ... Read More
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People-Centric Innovation in Cities and Communities: The Case of Leeuwarden Municipality
People-Centric Innovation in Cities and Communities: The Case of Leeuwarden Municipality This IDC Perspective analyzes the approach to technology innovation of the Leeuwarden municipality in the Netherlands' Friesland region. "Leeuwarden adopted a bottom-up approach to innovation that looks at the r ... Read More
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IDC PeerScape: Peer Insights to Adopt Experience-Orchestrated Applications
IDC PeerScape: Peer Insights to Adopt Experience-Orchestrated Applications This IDC PeerScape describes three practices to help organizations address these challenges, accelerating adoption and improving value realization for X-O applications."X-O applications can deliver a seamless experience, even ... Read More
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A Deeper Look at VOC 2.0 and Unstructured Data
A Deeper Look at VOC 2.0 and Unstructured Data This IDC Perspective highlights the potential improvements in VOC implementations, emphasizing the importance of real-time personalized customer experiences. VOC practitioners are encouraged to leverage unstructured data alongside structured data to gai ... Read More
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Skills for the AI/Generative AI Era in Latin America
Skills for the AI/Generative AI Era in Latin America This IDC Perspective explores the challenges and opportunities in Latin America’s workforce that is marked by skill shortages and AI’s transformative influence. It underscores the need for collaboration to develop clear AI strategies, invest in wo ... Read More
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KPIs and Metrics That Need to Be Assessed During Finance Transformation
KPIs and Metrics That Need to Be Assessed During Finance Transformation This IDC Perspective discusses KPIs and metrics that need to be assessed during finance transformation. It is more and more essential for BI tools and metrics/KPI dashboards to be implemented in the office of the CFO. BI tools ... Read More
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IDC PeerScape: Practices to Improve Team Management in Centers of Excellence
IDC PeerScape: Practices to Improve Team Management in Centers of Excellence This IDC PeerScape explores several examples of how successful organizations developed centers of excellence that met or exceeded expectations and how they addressed the challenges surrounding COEs. It examines how each org ... Read More
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IDC PeerScape: Practices to Improve Workforce Experience with Unified Platform Strategies in Hospitality and Travel
IDC PeerScape: Practices to Improve Workforce Experience with Unified Platform Strategies in Hospitality and Travel This IDC PeerScape looks at how leading hospitality and travel brands have successfully applied unified platform strategies to achieve business objectives while engaging and empowering ... Read More
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IDC PlanScape: NIS 2 Compliance Readiness
IDC PlanScape: NIS 2 Compliance Readiness This IDC PlanScape offers actionable tips on how enterprises can prepare for NIS 2 compliance and which steps they should be taking now to ensure they are as ready as possible to comply with NIS 2 when it takes full effect."NIS 2 represents much more than a ... Read More
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The What, Where, How, and Why of Financial Data Management in Today's Capital Markets
The What, Where, How, and Why of Financial Data Management in Today's Capital Markets This IDC Perspective explores the financial data management themes of data governance, data quality, and data security in the context of evolving data infrastructure and architecture choices and market dynamics. Te ... Read More
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IDC PlanScape: Managed Digital Identity Services
IDC PlanScape: Managed Digital Identity Services This IDC PlanScape focuses specifically on managed digital identity services. It discusses the why, what, and how of instituting a managed digital identity service for the enterprise."This IDC study looks at important aspects and process plans for man ... Read More
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EU AI Act: Summary of Potential Impacts on Digital Commerce, Experience Software, and CX Process Design
EU AI Act: Summary of Potential Impacts on Digital Commerce, Experience Software, and CX Process Design This IDC Perspective provides a comprehensive overview of the EU AI Act, detailing its phased implementation, compliance requirements, and penalties for noncompliance. Scheduled to take effect in ... Read More
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2024 Hannover Messe: Main Sustainability Takeaways for Manufacturers
2024 Hannover Messe: Main Sustainability Takeaways for Manufacturers This IDC Perspective outlines key sustainability themes from Hannover Messe, the world's largest industrial automation fair, with more than 4,000 exhibitors showcasing their vision and cutting-edge solutions to drive sustainable ma ... Read More
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IDC PeerScape: Practices to Empower Industry Ecosystems
IDC PeerScape: Practices to Empower Industry Ecosystems This IDC PeerScape discusses three challenges and associated best practices intended to guide organizations of any size while they expand their ecosystems as part of becoming a digital-first organization."The move to more open, extended, pan-in ... Read More
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IDC PlanScape: Strategic Portfolio Definition, Management, and Balancing
IDC PlanScape: Strategic Portfolio Definition, Management, and Balancing This IDC PlanScape proposes and discusses ways in which organizations can define IT portfolios aligned with strategy and manage these portfolios in a more holistic way in response to changes in priorities or any other internal ... Read More
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IDC PlanScape: Foundational Models for Successful GenAI Adoption in National Government
IDC PlanScape: Foundational Models for Successful GenAI Adoption in National Government This IDC PlanScape focuses on ways national government agencies can better ensure the success of deploying GenAI by adhering to a responsible artificial intelligence (AI) policy, ensuring that employees have appr ... Read More
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How to Make the Workspace Earn the Commute: Cisco's Office Redesign Experience
How to Make the Workspace Earn the Commute: Cisco's Office Redesign Experience This IDC Perspective discusses how Cisco has optimized its global office spaces to support hybrid work, focusing on collaboration, employee health, sustainability, and digitizing the real estate platform. By redesigning o ... Read More
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Channels and Alliances Predictions in Latin America for 2024 and Beyond
Channels and Alliances Predictions in Latin America for 2024 and Beyond This IDC Market Perspective discusses IDC’s top predictions about the market and technology forces that will shape IT channels and alliances in 2024 and beyond in Latin America."Investing in stronger vendor or partner relationsh ... Read More
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CIO Development of an Impactful Sustainability Strategy
CIO Development of an Impactful Sustainability Strategy This IDC Perspective provides insights and methods for defining what the organizational strategy will be. Social and regulatory forces are converging in ways that support organizations of every sector to revisit strategies and focus investment ... Read More
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IDC PlanScape: Digital Assistants for Business Automation in Asia/Pacific (Excluding Japan)
IDC PlanScape: Digital Assistants for Business Automation in Asia/Pacific (Excluding Japan) The research content discusses the importance of digital assistants in business automation, particularly in the Asia/Pacific region. It highlights how these AI-powered tools enhance efficiency, customer exper ... Read More
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CIO Leadership of an Actionable Sustainability Road Map
CIO Leadership of an Actionable Sustainability Road Map This IDC Perspective provides key takeaways and recommended actions to develop and lead the road map that enables the sustainability strategy. With a great sustainability strategy comes a great sustainability commitment. In this realm, future C ... Read More
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